01.040.03 - Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
ICS 01.040.03 Details
Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
Soziologie. Dienstleistungen. Betriebswirtschaft und -leitung. Verwaltung. Verkehr (Begriffe)
Services. Organisation de l'entreprise. Gestion et qualité. Administration. Transport. Sociologie. (Vocabulaires)
Storitve. Organizacija podjetja, vodenje in kakovost. Uprava. Transport. Sociologija. (Slovarji)
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This document defines terms and establishes principles and outcomes for asset management. It describes: — the benefits of asset management and an asset management system; — the relationship between asset management, the asset management system and asset portfolio; — asset management improvement and maturity. This document is applicable to all types of assets and all types and sizes of organizations. This document does not provide financial, accounting, human resources nor technical guidance for managing specific asset types. NOTE For the purposes of this document, ISO 55001 and ISO 55002, the term “asset management system” is used to refer to a management system for asset management.
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- Draft24 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines key terms, establishes a vision and principles for a circular economy, and gives guidance, including possible actions, for an organization to implement. It is applicable to organizations seeking to understand and commit or contribute to a circular economy while contributing to sustainable development. These organizations can be either private or public, acting individually or collectively, regardless of type or size, and located in any jurisdiction, or position within a specific value chain or value network.
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This document defines terms used in facility management.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms used in facility management.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms used in facility management.
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This document provides terms and definitions in the field of transaction assurance in e-commerce.
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The CWA defines terms for Zero-Defect Manufacturing (ZDM) in digital manufacturing with correlation
to Industry 4.0 and quality management. The CWA does not define quality management requirements.
- Standardization document12 pagesEnglish languagesale 10% offe-Library read for1 day
- Technical report12 pagesEnglish languagesale 10% offe-Library read for1 day
The CWA defines terms for Zero-Defect Manufacturing (ZDM) in digital manufacturing with correlation to Industry 4.0 and quality management. The CWA does not define quality management requirements.
- Standardization document12 pagesEnglish languagesale 10% offe-Library read for1 day
- Technical report12 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms used in human resource management standards.
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This document establishes the terms commonly used in various types of adventure tourism activities, including terms related to safety and services.
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This document gives guidance to organizations on the application of overarching sustainability principles, practices and terminology for financing activities. It addresses what is material from the perspective of the organization and of its stakeholders. This document is applicable to all organizations active in the financial sector, including, but not limited to, direct lenders and investors, asset managers and service providers. Beyond financial institutions and intermediaries, this document can be used by other parties in the financial sector such as providers or recipients of sustainable finance, governmental organizations, public and private sector institutions, business entities, industry associations, financial market regulators, and supervisory and control bodies.
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This document applies to providers and customers of security services.
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This document specifies the fundamental concepts and principles of, and a model for, sustainable tourism. This document is applicable to private and public organizations and destinations, regardless of their size and location, plus other interested parties engaged in sustainable tourism development.
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This document defines terms relating to intelligent transport systems (ITS).
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This document defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services.
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This standard applies to providers of security services.
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This document defines generic terms related to the management of risks faced by organizations.
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This document defines terms used in security and resilience standards.
- Standard61 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms used in the tourism industry in relation to the various types of tourism
accommodation and their related services.
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This document describes [motor] vehicle driving automation systems that perform part or all of the dynamic driving task (DDT) on a sustained basis. It provides a taxonomy with detailed definitions for six levels of driving automation, ranging from no driving automation (Level 0) to full driving automation (Level 5), in the context of [motor] vehicles (hereafter also referred to as “vehicle” or “vehicles”) and their operation on roadways: Level 0: No Driving Automation Level 1: Driver Assistance Level 2: Partial Driving Automation Level 3: Conditional Driving Automation Level 4: High Driving Automation Level 5: Full Driving Automation These level definitions, along with additional supporting terms and definitions provided herein, can be used to describe the full range of driving automation features equipped on [motor] vehicles in a functionally consistent and coherent manner. “On‑road” refers to publicly accessible roadways (including parking areas and private campuses that permit public access) that collectively serve all road users, including cyclists, pedestrians, and users of vehicles with and without driving automation features. The levels apply to the driving automation feature(s) that are engaged in any given instance of on-road operation of an equipped vehicle. As such, although a given vehicle may be equipped with a driving automation system that is capable of delivering multiple driving automation features that perform at different levels, the level of driving automation exhibited in any given instance is determined by the feature(s) that are engaged. This document also refers to three primary actors in driving: the (human) user, the driving automation system, and other vehicle systems and components. These other vehicle systems and components (or the vehicle in general terms) do not include the driving automation system in this model, even though as a practical matter a driving automation system may actually share hardware and software components with other vehicle systems, such as a processing module(s) or operating code. The levels of driving automation are defined by reference to the specific role played by each of the three primary actors in performance of the DDT and/or DDT fallback. “Role” in this context refers to the expected role of a given primary actor, based on the design of the driving automation system in question and not necessarily to the actual performance of a given primary actor. For example, a driver who fails to monitor the roadway during engagement of a Level 1 adaptive cruise control (ACC) system still has the role of driver, even while s/he is neglecting it. Active safety systems, such as electronic stability control (ESC) and automatic emergency braking (AEB), and certain types of driver assistance systems, such as lane keeping assistance (LKA), are excluded from the scope of this driving automation taxonomy because they do not perform part or all of the DDT on a sustained basis, but rather provide momentary intervention during potentially hazardous situations. Due to the momentary nature of the actions of active safety systems, their intervention does not change or eliminate the role of the driver in performing part or all of the DDT, and thus are not considered to be driving automation, even though they perform automated functions. In addition, systems that inform, alert, or warn the driver about hazards in the driving environment are also outside the scope of this driving automation taxonomy, as they neither automate part or all of the DDT, nor change the driver’s role in performance of the DDT (see 8.13). It should be noted, however, that crash avoidance features, including intervention-type active safety systems, may be included in vehicles equipped with driving automation systems at any level. For automated driving system (ADS) features (i.e., Levels 3 to 5) that perform the complete DDT, crash mitigation and avoidance capability is part of ADS functionality (see also 8.13).
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This document defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services.
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This document provides a non-exhaustive list of relevant basic concepts, key initiatives and terms that are in common use in the global community of sustainable finance, and have been identified by ISO/TC 322 as helpful to facilitate a greater understanding of the topics suggested by sustainable finance practitioners, including but not limited to: financial regulators, development and commercial banks, asset managers, investors, international initiatives and researchers. The terms included in this document have been selected because they are: widely accepted and used in financial markets; sourced from supranational organization(s) or initiative(s), or national regulatory authorities; NOTE With priority given to the source with the larger geographic coverage. likely to be used in documents from ISO/TC 322 and other related International Standards; of international prevalence and interest.
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1.1 This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to:
a) organizations implementing an innovation management system or performing innovation management assessments;
b) organizations that need to improve their ability to effectively manage innovation activities;
c) users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization;
d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management;
e) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems;
f) developers of innovation management and related standards.
1.2 This document is intended to be applicable to:
a) all types of organizations, regardless of type, sector, maturity-level or size;
b) all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical;
c) all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities.
This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.
- Standard45 pagesEnglish languagesale 10% offe-Library read for1 day
This document is the source document for the terms and definitions of ISO/TC 232, Education and learning services. This document is intended to provide a reference for standards users and developers, as well as to facilitate communication and common understanding of the terms within the field of education and learning services and the scope of ISO/TC 232.
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This document defines terms used in security and resilience standards.
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This document establishes a set of common definitions related to women's entrepreneurship, such as those for women-owned business and women-led business. This document also defines women-led cooperatives and women-led informal enterprises. These definitions can be used, for example, in women's economic empowerment programmes (such as procurement and trade programmes) and for the collection of internationally comparable data on women's entrepreneurship (including the impact on local and national economies). This document also provides criteria for evaluating important factors related to these definitions, such as ownership, management, and control, as well as how to handle dilution by investment. NOTE If an enterprise cannot be categorized according to the definitions given in this document, it does not necessarily mean that the enterprise is male-owned or male-led. This document does not provide recommendations on how to initiate programmes based on the definitions and criteria, for example on public procurement. In addition, this document does not address issues such as how to promote conformity assessment.
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This document defines terms used in security and resilience standards.
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1.1 This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to:
a) organizations implementing an innovation management system or performing innovation management assessments;
b) organizations that need to improve their ability to effectively manage innovation activities;
c) users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization;
d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management;
e) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems;
f) developers of innovation management and related standards.
1.2 This document is intended to be applicable to:
a) all types of organizations, regardless of type, sector, maturity-level or size;
b) all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical;
c) all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities.
This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.
- Standard45 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies general terms and definitions relating to conformity assessment (including the
accreditation of conformity assessment bodies) and to the use of conformity assessment to facilitate trade.
The general principles of conformity assessment and a description of the functional approach to
conformity assessment are provided in Annex A.
Conformity assessment interacts with other fields such as management systems, metrology,
standardization and statistics. The boundaries of conformity assessment are not defined in this
document.
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- Standard31 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation89 pagesSlovenian, English, German and French languagesale 10% offe-Library read for1 day
EN ISO/IEC 27000 provides the overview of information security management systems (ISMS). It also provides terms and definitions commonly used in the ISMS family of standards.
- Standard35 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies general terms and definitions relating to conformity assessment (including the
accreditation of conformity assessment bodies) and to the use of conformity assessment to facilitate trade.
The general principles of conformity assessment and a description of the functional approach to
conformity assessment are provided in Annex A.
Conformity assessment interacts with other fields such as management systems, metrology,
standardization and statistics. The boundaries of conformity assessment are not defined in this
document.
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- Standard31 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation89 pagesSlovenian, English, German and French languagesale 10% offe-Library read for1 day
This document specifies general terms and definitions relating to conformity assessment (including the accreditation of conformity assessment bodies) and to the use of conformity assessment to facilitate trade. The general principles of conformity assessment and a description of the functional approach to conformity assessment are provided in Annex A. Conformity assessment interacts with other fields such as management systems, metrology, standardization and statistics. The boundaries of conformity assessment are not defined in this document.
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1.1 This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to: a) organizations implementing an innovation management system or performing innovation management assessments; b) organizations that need to improve their ability to effectively manage innovation activities; c) users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization; d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management; e) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems; f) developers of innovation management and related standards. 1.2 This document is intended to be applicable to: a) all types of organizations, regardless of type, sector, maturity-level or size; b) all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical; c) all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities. This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.
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This document establishes terms, definitions and service requirements for service providers conducting market, opinion and social research, including insights and data analytics (hereinafter referred to as "service providers"). Non-market research activities, such as direct marketing, are outside the scope of this document.
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This document defines terms used in the field of project, programme and portfolio management. It can be used by any type of organization, including public or private, and any size or sector, as well as any type of project, programme or portfolio in terms of complexity, size or duration.
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This document explains the wording in use within the following standards:
EN 9223-100, Programme Management - Configuration Management - Part 100: A guide for the application of the principles of configuration management
EN 9223-101, Programme Management - Configuration Management - Part 101: Configuration identification
EN 9223-102, Programme Management - Configuration Management - Part 102: Configuration status accounting
EN 9223-103, Programme Management - Configuration Management - Part 103: Configuration Verifications, Reviews and Audits
EN 9223 -04, Programme Management - Configuration Management - Part 104: Configuration Control
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This European Standard specifies generic terms and definitions for the technical, administrative and managerial areas of maintenance. It is not intended to terms which are used for the maintenance of software only.
- Standard93 pagesEnglish, French and German languagesale 10% offe-Library read for1 day
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This European Standard specifies generic terms and definitions for the technical, administrative and managerial areas of maintenance. It may not be applicable to terms which are used for the maintenance of software only.
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ISO 19731:2017 specifies the terms and definitions, as well as the service requirements, for organizations and professionals that conduct digital analytics and web analyses for collecting, analysing and reporting of digital data for purposes of market, opinion and social research by various methods and techniques. It provides the criteria against which the quality of such services can be assessed and evaluated. ISO 19731:2017 applies to digital analytics and web analyses conducted by service providers on their own initiative, commissioned by clients or conducted by clients themselves. ISO 19731:2017 applies to digital and web analysis research activities such as: - understanding the usage of websites via the use of cookies, page impressions and other means, navigation across sites, time spent by visitors and their actions; - online metered panels, e.g. on-going measurement of web visitation via meters installed on panellists' desktop, mobile or tablet devices; - tag-based solutions to measure online usage at universe level, which can be integrated with metered panel data to provide a hybrid measurement; - social media analytics which collect, aggregate and analyse online comments, and user-generated content such as blogs, forums and comments on news sites or other sites. NOTE Universe can also be known as population. ISO 19731:2017 can be construed to cover all forms of digital data collection including from desktop computers, tablets, mobile devices and over the top (OTT) devices as well as internet of things (IoT) devices where applicable.
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This part of ISO 3534 defines applied statistics terms, and expresses them in a conceptual framework in accordance with ISO normative terminology practice. Term entries are arranged thematically. An alphabetical index is provided. Standardized symbols and abbreviations are defined. It has been recognized that the acceptance of applied statistics as a means to improving the effectiveness and efficiency of organizations has been hampered by the complexity and confusion introduced by conflicting designation and usage of terms, definitions, abbreviations and symbols. The two principal purposes of this part of ISO 3534 are, specifically, to establish a common vocabulary for use throughout ISO/TC 69 standards, together with the broader intent to enhance the preciseness, clarity and cohesiveness in the usage/application of applied statistics generally. The mathematical level has deliberately been kept to a low level in order for the content to be made readily comprehensible to the widest possible readership. ISO 3534-1 and ISO 3534-2 are intended to be compatible. However, ISO 3534-1, on terms used in probability and statistics, is foundational; so, by necessity, it is presented at a more sophisticated mathematical level than ISO 3534-2. As users of this part of ISO 3534 on applied statistics may occasionally consult ISO 3534-1 for certain terms, copious notes and examples in ISO 3534-1 follow selected terms providing colloquial explanations of formal terms.
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IEC 60050-902:2013 gives the general terminology used in the field of conformity assessment, as well as general terms pertaining to specific applications and associated technologies. It has the status of a horizontal standard in accordance with IEC Guide 108:2006.
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ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:
organizations seeking sustained success through the implementation of a quality management system;
customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
organizations seeking confidence in their supply chain that their product and service requirements will be met;
organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
organizations performing conformity assessments against the requirements of ISO 9001;
providers of training, assessment or advice in quality management;
developers of related standards.
ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.
- Standard59 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation85 pagesSlovenian and English languagesale 10% offe-Library read for1 day
ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:
organizations seeking sustained success through the implementation of a quality management system;
customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
organizations seeking confidence in their supply chain that their product and service requirements will be met;
organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
organizations performing conformity assessments against the requirements of ISO 9001;
providers of training, assessment or advice in quality management;
developers of related standards.
ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.
- Standard59 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation85 pagesSlovenian and English languagesale 10% offe-Library read for1 day
ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following: organizations seeking sustained success through the implementation of a quality management system; customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements; organizations seeking confidence in their supply chain that their product and service requirements will be met; organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management; organizations performing conformity assessments against the requirements of ISO 9001; providers of training, assessment or advice in quality management; developers of related standards. ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.
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ISO/TR 17465-1:2014 provides a definition of the term "Cooperative-ITS".
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This European Standard defines language for optimising performance and productivity by using Value Management.
This European Standard defines terms in Value Management (VM).
This European Standard aims to:
— Promote and define common language for Optimising Performance and Productivity by using Value Management;
— Define the main terms of the “Value Management (VM), Value Analysis (VA), Function Analysis (FA)” field;
— Define terms for important methods and tools;
— Establish a single source for generic terms;
— Create accessible language for international communication;
— Publish useful definitions for specialists and non specialists;
— Clarify differences which may exist in language where a word in common use is used to signify a specific meaning in Value Management;
— Reduce the risk of inconsistency between standards applied internationally.
he risk of inconsistency between standards applied internationally.
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This European Standard defines general terms to be used in the field of bio-based products, including horizontal aspects relevant for bio-based product standards.
NOTE Though the terms in this standard are horizontally applicable to bio-based products, this standard focuses on areas other than food, feed and energy applications, where terms may be defined in existing specific standards.
- Standard9 pagesEnglish languagesale 10% offe-Library read for1 day
EN 1325 defines language for optimising performance and productivity by using Value Management. This standard defines terms on Value Management (VM). This standard aims to: - promote and define common language for Optimising Performance and Productivity by using Value Management; - define the main terms of the “Value Management (VM), Value Analysis (VA), Function Analysis (FA)” field; - define names for important methods and tools; - establish a single source for generic terms; - create accessible language for international communication; - publish useful definitions for specialists and non specialists; - clarify differences which may exist in language where a word in common use is used to signify a specific meaning in Value Management; - reduce the risk of inconsistency between standards applied internationally.
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ISO 3534-4:2014 defines the terms used in the field of survey sampling and can be used in the drafting of other International Standards.
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This part of ISO 3534 defines the terms used in the field of design of experiments and may be used in the drafting of other International Standards. More specifically, it defines terms used in the field of design of experiments for which the response variable is one-dimensional and continuous and for which the expectation of the response variable is linear in the parameters. The terms with regard to the statistical analysis are based on the assumption that the error term follows a normal distribution with constant variance.
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