This document defines a technology independent model for a set of abstract services that is
located above the application layer of the OSI model, and that is used for exchanging
transaction messages based on the transaction models defined in IEC 62264-5. The model,
which is called the Messaging Service Model (MSM), is intended for interoperability between
manufacturing operations domain applications and applications in other domains.
NOTE It is recognized that other sets of services not defined in accordance with this document are possible for the
exchange of MOM information and are not deemed invalid as a result of this document.

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This document gives guidance on methods for understanding and extending the principles of business continuity embodied in ISO 22301 and ISO 22313 to the management of supplier relationships. It enables an organization to develop and document the strategy to be better prepared to manage supply chain continuity. This document is generic and applicable to all organizations. It is applicable to suppliers of products, services and resources, both upstream and downstream. Supply chain continuity management (SCCM) specifically considers the issues faced by an organization which relies on the continuity of supply of resources as well as the ability to continue delivery of its products and services. The objective of SCCM is to protect the organization’s business activities from supply chain disruption.

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This document provides guidelines for supporting strategic intelligence within innovation management. It aims at addressing the following areas concerning strategic intelligence at strategic and operational levels: —   creating a strategic intelligence management strategy to support innovation in an organization; —   establishing strategic intelligence management in support of the innovation activities and initiatives within the innovation management system and the related innovation processes; —   applying strategic intelligence tools and methods in support of the innovation activities and initiatives within the innovation management system and the related innovation processes. Strategic intelligence is transversal and cross-sectorial by nature. It is not limited to innovation activities and can apply to all areas where knowledge is required for strategic decision-making and consequent actions. This document is not applicable to: —   certification; —   data protection.

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This document gives guidelines for an organization to implement and maintain a formal and documented business impact analysis (BIA) process appropriate to its needs. It does not prescribe a uniform process for performing a BIA. This document is applicable to all organizations regardless of type, size and nature, whether in the private, public or not-for-profit sectors. The guidance can be adapted to the needs, objectives, resources and constraints of the organization.

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This document gives guidance to organizations on how to manage the risk(s), to the organization and
its travellers, as a result of undertaking travel.
This document provides a structured approach to the development, implementation, evaluation and
review of:
— policy;
— programme development;
— threat and hazard identification;
— opportunities and strengths;
— risk assessment;
— prevention and mitigation strategies.
This document is applicable to any type of organization, irrespective of sector or size, including but not
limited to:
— commercial organizations;
— charitable and not-for-profit organizations;
— governmental organizations;
— non-governmental organizations;
— educational organizations.
This document does not apply to tourism and leisure-related travel, except in relation to travellers
travelling on behalf of the organization.

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This document gives guidelines for establishing, implementing and maintaining an effective whistleblowing management system based on the principles of trust, impartiality and protection in the following four steps:
a) receiving reports of wrongdoing;
b) assessing reports of wrongdoing;
c) addressing reports of wrongdoing;
d) concluding whistleblowing cases.
The guidelines of this document are generic and intended to be applicable to all organizations, regardless of type, size, nature of activity, and whether in the public, private or not-for profit sectors.
The extent of application of these guidelines depends on the factors specified in 4.1, 4.2 and 4.3. The whistleblowing management system can be stand-alone or can be used as part of an overall management system.

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This document gives guidance on the use of social media in emergency management. It gives guidance on how organizations and the public can use, and interact through, social media before, during and after an incident as well as how social media can support the work of emergency services. This document is applicable to governmental and non-governmental organizations involved in emergency management and crisis communication.

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This document belongs to the documents going along with EN 9200 relating to Project Management Specification.
The aims of this document are as follows:
-   to specify/remind the concept of (Need) Technical Specification (N)TS;
-   to define the principles and conditions for drawing up, approving, using and updating a (N)TS;
-   to propose a template of (N)TS.
The template identifies topics and types of related requirements to be covered in a (N)TS without being completely exhaustive or mandatory. It is due to be analysed like a check-list and tailored according to the type of the product of interest, the context of the bodies involved and the contractual details.
The principle of drawing up a (N)TS applies to both tangible and intangible products (e.g. services).
The customer/supplier relationship addressed by these principles may also apply within a single organization. The concepts of customer and supplier are discussed in this document without distinction between internal or external relationship.
This document implements and adapts EN 16271 to the context, in order to meet the specific needs of the aeronautical field and more generally the needs of other fields.
This document is more explicit about certain aspects of ISO/IEC/IEEE 29148 dedicated to requirements engineering, such as the responsibility for drawing up a (N)TS on a contractual basis and also the process of drawing it up within a programme (stages and milestones). It also supplements the technical specification framework proposed by ISO/IEC/IEEE 29148, in particular with requirements relating to safety of operation and result assurance.
The relationships existing between Functional Performance Specification (FPS) and (N)TS for expression of needs are given in Annex A.

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This document specifies requirements for a valuation of energy related investments (VALERI). It provides a description on how to gather, calculate, evaluate and document information in order to create solid business cases based on Net Present Value calculations for ERIs. The standard is applicable for the valuation of any kind of energy related investment.
The document focusses mainly on the valuation and documentation of the economical impacts of ERIs. However, non-economical effects (e.g. noise reduction) that may occur through undertaking an investment are considered as well. Thus, qualitative effects (e.g. impact on the environment)– even if they are non-monetisable – are taken into consideration.

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Efficient management of IP is key to support the process of innovation, is essential for organizations' growth and protection, and is their engine for competitiveness.
This document proposes guidelines for supporting the role of IP within innovation management. It aims to address the following issues concerning IP management at strategic and operational levels:
— Creating an IP strategy to support innovation in an organization;
— Establishing systematic IP management within the innovation processes;
— Applying consistent IP tools and methods in support of efficient IP management.
This document can be used for any type of innovation activities and initiatives.

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This document gives guidance for large organizations seeking to engage micro, small and medium-sized enterprises (MSMEs) within their collaborative relationship programmes. It uses the 12 collaborative relationship management principles given in ISOÂ 44001.

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This document gives guidance to organizations on how to manage the risk(s), to the organization and its travellers, as a result of undertaking travel. This document provides a structured approach to the development, implementation, evaluation and review of: policy; programme development; threat and hazard identification; opportunities and strengths; risk assessment; prevention and mitigation strategies. This document is applicable to any type of organization, irrespective of sector or size, including but not limited to: commercial organizations; charitable and not-for-profit organizations; governmental organizations; non-governmental organizations; educational organizations. This document does not apply to tourism and leisure-related travel, except in relation to travellers travelling on behalf of the organization.

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This document gives guidance on how to develop recovery plans and renewal strategies from a major emergency, disaster or crisis (such as the COVID-19 pandemic). It provides guidelines on how to identify the short-term, transactional activities needed to reflect and learn, review preparedness of parts of the system impacted by the crisis, and reinstate operations to build preparedness. It also distinguishes a longer-term perspective of recovery, called “renewal”. In describing renewal, the document provides guidelines on how to identify visionary initiatives to address the strategic impacts and opportunities that have been exposed by the crisis and need to be addressed through transformational, ambitious initiatives. Recovery plans enhance preparedness following a crisis and renewal strategies enhance resilience. The guidelines cover how, in both recovery and renewal, there is a need to identify scalable activity on people, places, processes, power and partners. This document is applicable to those involved in community, local, national and international recovery and renewal including staff from public, private, voluntary, community and social enterprise sectors, among others.

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This document gives guidelines for establishing, implementing and maintaining an effective whistleblowing management system based on the principles of trust, impartiality and protection in the following four steps: a) receiving reports of wrongdoing; b) assessing reports of wrongdoing; c) addressing reports of wrongdoing; d) concluding whistleblowing cases. The guidelines of this document are generic and intended to be applicable to all organizations, regardless of type, size, nature of activity, and whether in the public, private or not-for profit sectors. The extent of application of these guidelines depends on the factors specified in 4.1, 4.2 and 4.3. The whistleblowing management system can be stand-alone or can be used as part of an overall management system.

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This CWA will consist of two parts:
- Part 1: will be an endorsement of ISO/PAS 5643 Measures to reduce the spread of Covid-19 in the tourism industry
- Part 2: will include other elements not covered by the ISO/PAS in order to complement it with European needs.
The task of this Workshop is to identify gaps or additional requirements, elements, or sectors to be added to those outlined in CWA 5643 – Part 1.
In alignment with ISO DPAS 5643, the CWA will apply to the whole tourism value chain, including the following subsectors:
- Accommodation, including campsites, hostels, hotels and rural accommodation
- Catering services and restaurants
- Medical spas
- Golf courses
- Ski areas
- Yacht harbours and nautical activities
- Adventure and ecotourism
- Beaches
- Natural protected areas
- Unique public spaces
- Museums and heritage sites
- Night leisure
- Tourist bus companies, rent a car, cableway and tourism water transport
- Tourist guides
- Tourist information offices
- Tourist visits
- Travel agencies
- MICE tourism
- Theme and leisure parks (including water parks, animal parks (zoos and aquariums) and family entertainment centres.

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This document provides a visual identity to be displayed by European tourist organizations in accordance with CWA 5643-1 and establishes requirements and guidance on the use of the visual identity.
This document also includes informative annexes relating to implementation (checklist), references to national standards and protocols and information addressed to the user of the service offered by the tourist organizations.

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This document provides guidelines for developing and maintaining business continuity plans and procedures. It is applicable to all organizations regardless of type, size and nature, whether in the private, public, or not-for-profit sectors, that wish to develop effective business continuity plans and procedures in a consistent manner.

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This document establishes requirements and recommendations for tourist organizations to prevent the spread of coronavirus SARS-CoV-2 in order to protect their employees’ health from COVID-19 and to provide safer tourist services and products to tourists and residents. NOTE  This document does not address after-work practices of employees. This document applies to the whole tourism value chain, including the following 20 subsectors: accommodation adventure tourism and ecotourism beaches catering services golf services medical and wellness spas MICE tourism museums and heritage sites natural protected areas (NPAs) night leisure scuba diving ski areas theme and leisure parks NOTE  This includes water parks, animal parks (zoos, aquariums, wildlife refuges) and family entertainment centres. tourist transport tourist guides tourist visits tourist information offices travel agencies unique public spaces yacht harbours and nautical activities Each tourist organization is expected to conform only to those measures that apply to the services that it offers, including the core requirements established in Clause 4, the relevant applicable subclause in Clause 5 and the relevant applicable ancillary services and facilities in Clause 6. NOTE  The term tourist organization applies for all 20 subsectors.

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This document specifies requirements and provides guidelines for establishing, developing, implementing, evaluating, maintaining and improving an effective compliance management system within an organization.
This document is applicable to all types of organizations regardless of the type, size and nature of the activity, as well as whether the organization is from the public, private or non-profit sector.
All requirements specified in this document that refer to a governing body apply to top management in cases where an organization does not have a governing body as a separate function.

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This document gives guidelines for micro, small and medium-sized enterprises (MSMEs) to use the twelve principles of collaborative business relationships given in ISO/TR 44000 to improve their collaborative capability. This document is applicable to MSMEs regardless of what they do, where they are, their operating environment, culture, social capital and objectives. NOTEÂ Â Â Â Â The definition of an MSME varies widely. This document is intended for the use of any organization that identifies or is identified as an MSME.

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This document specifies requirements and provides guidelines for establishing, developing, implementing, evaluating, maintaining and improving an effective compliance management system within an organization. This document is applicable to all types of organizations regardless of the type, size and nature of the activity, as well as whether the organization is from the public, private or non-profit sector. All requirements specified in this document that refer to a governing body apply to top management in cases where an organization does not have a governing body as a separate function.

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This document defines terms used in security and resilience standards.

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This document establishes a set of common definitions related to women's entrepreneurship, such as those for women-owned business and women-led business. This document also defines women-led cooperatives and women-led informal enterprises. These definitions can be used, for example, in women's economic empowerment programmes (such as procurement and trade programmes) and for the collection of internationally comparable data on women's entrepreneurship (including the impact on local and national economies). This document also provides criteria for evaluating important factors related to these definitions, such as ownership, management, and control, as well as how to handle dilution by investment. NOTE If an enterprise cannot be categorized according to the definitions given in this document, it does not necessarily mean that the enterprise is male-owned or male-led. This document does not provide recommendations on how to initiate programmes based on the definitions and criteria, for example on public procurement. In addition, this document does not address issues such as how to promote conformity assessment.

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This document defines terms used in security and resilience standards.

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1.1 This document provides guidance for the establishment, implementation, maintenance, and continual improvement of an innovation management system for use in all established organizations. It is applicable to:
a) organizations seeking sustained success by developing and demonstrating their ability to effectively manage innovation activities to achieve the intended outcomes;
b) users, customers, and other interested parties, seeking confidence in the innovation capabilities of an organization;
c) organizations and interested parties seeking to improve communication through a common understanding of what constitutes an innovation management system;
d) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems;
e) policy makers, aiming for higher effectiveness of support programs targeting the innovation capabilities and competitiveness of organizations and the development of society.
1.2 All the guidance within this document is generic and intended to be applicable to:
a) all types of organizations, regardless of type, sector, or size. The focus is on established organizations, with the understanding that both temporary organizations and start-ups can also benefit by applying these guidelines in all or in part;
b) all types of innovations, e.g. product, service, process, model, and method, ranging from incremental to radical;
c) all types of approaches, e.g. internal and open innovation, user-, market-, technology-, and design-driven innovation activities.
It does not describe detailed activities within the organization, but rather provides guidance at a general level. It does not prescribe any requirements or specific tools or methods for innovation activities.

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1.1 This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to:
a) organizations implementing an innovation management system or performing innovation management assessments;
b) organizations that need to improve their ability to effectively manage innovation activities;
c) users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization;
d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management;
e) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems;
f) developers of innovation management and related standards.
1.2 This document is intended to be applicable to:
a) all types of organizations, regardless of type, sector, maturity-level or size;
b) all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical;
c) all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities.
This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.

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This document provides a guidance for innovation partnerships. It describes the innovation partnership framework (see Clause 4 to Clause 8) and the sample corresponding tools (see Annex A to Annex E) to
— decide whether to enter an innovation partnership,
— identify, evaluate and select partners,
— align the perceptions of value and challenges of the partnership,
— manage the partner interactions.
The guidance provided by this document is relevant for any type of partnerships and collaborations and it is intended to be applicable to any organizations, regardless of its type, size, product/service provided, such as:
a) start-ups collaborating with larger organizations;
b) SMEs or larger organizations;
c) private sector entities with public or academic entities;
d) public, academic or not-for-profit organizations.
Innovation partnerships start with a gap analysis, followed by the identification, and engagement, of potential innovation partners and the governance of their interaction.
NOTE The essence of an innovation partnership is for all parties to mutually benefit from working together in the context of an opportunity for innovation.
This document is not applicable to organizations seeking innovation by merger or acquisition.

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This document provides guidelines to organizations for establishing the basic elements, strategies and processes for preventing and reducing crime and the fear of crime at a new or existing built environment. It recommends the establishment of countermeasures and actions to treat crime and security risks in an effective and efficient manner by leveraging environmental design. Within this document, the term "security" is used in a broad manner to include all crime, safety and security-specific applications, so it is applicable to public and private organizations, regardless of type, size or nature. While this document provides general examples of implementation strategies and best practices, it is not intended to provide an exhaustive listing of detailed design, architectural or physical security crime prevention through environmental design (CPTED) implementation strategies or restrict the potential applications to only those examples provided in this document.

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Efficient management of IP is key to support the process of innovation, is essential for organizations' growth and protection, and is their engine for competitiveness. This document proposes guidelines for supporting the role of IP within innovation management. It aims to address the following issues concerning IP management at strategic and operational levels: — Creating an IP strategy to support innovation in an organization; — Establishing systematic IP management within the innovation processes; — Applying consistent IP tools and methods in support of efficient IP management. This document can be used for any type of innovation activities and initiatives.

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This document gives guidelines for the implementation of a community-based disaster early warning system (EWS). It describes the methods and procedures to be implemented and provides examples. This document is applicable to communities vulnerable to disasters, without taking secondary/indirect effects into consideration.

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This document will help the user understand why it is beneficial to carry out an Innovation Management Assessment (IMA), what to assess, how to carry out the IMA, and thus maximize the resulting benefits, which are universally applicable to:
— organizations seeking sustained success in their innovation activities;
— organizations performing IMAs;
— users and other interested parties (e.g. customers, suppliers, partners, funding organizations, universities and public authorities) seeking confidence in an organization's ability to manage innovation effectively;
— interested parties seeking to improve communication through a common understanding of Innovation Management (IM), via an assessment;
— providers of training, assessment, or advice in IM;
— developers of related standards;
— academics interested in research related to IMA.
Further, this document is intended to be applicable to:
— all types of organizations, regardless of sector, age, size, or country;
— all approaches to IM regardless of their level of sophistication, and complexity;
— all modalities of managing innovation whether centralized or decentralized;
— all ways to innovate, e.g. internal, collaborative, open, user-, market- or technology-driven innovation;
— all types of innovation such as product, service, process, business model, organizational innovation from incremental to radical.

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This document gives guidelines for assessing product security-related threats, risks and countermeasures by developing a suitable protection plan, supporting its implementation and monitoring its effectiveness after implementation. This includes consideration of impacts and modifications to, for example, product life cycle, supply chain, manufacturing, data management, brand perception and costs so as to adapt the protection plan accordingly. This document is applicable to all types and sizes of organizations that want to ensure authenticity and integrity in order to support the trustworthiness of products, including documents, data and services related to products. This document supports organizations setting up a process to assess risks and to select and combine individual measures for developing a product protection plan.

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This document defines a framework for chain of custody by providing: — a consistent generic approach to the design, implementation and management of chains of custody; — harmonized terminology; — general requirements for different chain of custody models; — general guidance on the application of the defined chain of custody models, including initial guidance on the circumstances under which each chain of custody model might be appropriate. This document is applicable to all materials and products. It does not apply to services as final outputs. This document can be used by any organization operating at any step in a supply chain, as well as by standard setting organizations as a reference point for specific chain of custody standards. This document can enhance the transparency of specific claims regarding materials or products and thereby support the reliability of these claims. It is not intended to be used on its own to make or verify such claims. This document is not, on its own, able to support claims about an organization's materials or products. This is misleading, especially to consumers and other end customers, as the existence of a chain of custody system alone does not specify the characteristics or the conditions under which materials or products are produced. This document includes requirements and guidance regarding this issue.

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This document gives guidelines for performance criteria and an evaluation methodology for authentication solutions that aim to unambiguously establish material good authenticity and integrity throughout an entire material good's life cycle. It focuses on the authentication of a material good and, if appropriate, its components, parts and related data: — covered by intellectual property rights; — covered by relevant international, regional or national regulations; — with counterfeiting-related implications; — otherwise with a distinctive identity. This document is applicable to all types and sizes of organizations that require the ability to validate the authenticity and integrity of material goods. It will help organizations to determine the categories of authentication elements they need in order to combat counterfeiting-related risks, and the criteria for selecting authentication elements, after having undertaken a counterfeiting risk assessment. Authentication solutions can be used in areas such as anti-counterfeiting, prevention of product fraud and prevention of diversion. This document does not specify economic criteria aiming to correlate performance and costs of the authentication solutions.

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This document gives guidelines for managing the specific challenges of legal risk faced by organizations, as a complementary document to ISO 31000. The application of these guidelines can be customized to any organization and its context. This document provides a common approach to the management of legal risk and is not industry or sector specific.

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EN-ISO 22367 specifies a process for a medical laboratory to identify and manage the risks to patients, laboratory workers and service providers that are associated with medical laboratory examinations. The process includes identifying, estimating, evaluating, controlling and monitoring the risks.The requirements of this document are applicable to all aspects of the examinations and services of a medical laboratory, including the pre-examination and post-examination aspects, examinations, accurate transmission of test results into the electronic medical record and other technical and management processes described in ISO 15189.This document does not specify acceptable levels of risk.This document does not apply to risks from post-examination clinical decisions made by healthcare providers.This document does not apply to the management of risks affecting medical laboratory enterprises that are addressed by ISO 31000, such as business, economic, legal, and regulatory risks.

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This document gives guidelines for integrating and using ISO 31000 in organizations that have implemented one or more ISO and IEC Management System Standards (MSS), or that have decided to undertake a project implementing one or more MSS incorporating ISO 31000. This document explains how the clauses of ISO 31000 relate to the high level structure (HLS) for MSS. This document does not provide guidance on implementing a management system in general. It does not specify requirements of a MSS. It does not provide a summary of ISO 31000; however, it does, as explained above, provide the background for understanding ISO 31000. Using this document does not remove the need to use other standards to address specific aspects of risk.

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  • Standard
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ISO 22313 gives guidance and recommendations for applying the requirements of the business continuity management system (BCMS) given in ISO 22301. The guidance and recommendations are based on good international practice.This document is applicable to organizations that:a) implement, maintain and improve a BCMS;b) seek to ensure conformity with stated business continuity policy;c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption;d) seek to enhance their resilience through the effective application of the BCMS.The guidance and recommendations are applicable to all sizes and types of organizations, including large, medium and small organizations operating in industrial, commercial, public and not-for-profit sectors. The approach adopted depends on the organization’s operating environment and complexity.

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This document provides guidelines for the application of VSM with regard to the collection, evaluation and continuous improvement of value stream relevant data. In addition, it describes the assessment of value streams based on defined key performance indicators. The VSM method described in this document is generally applicable to material‑, energy- or data‑related process types. In practice, there are often hybrid forms of these main process types.

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    34 pages
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This document describes a framework and principles that are coherent with the 2030 Agenda for Sustainable Development, including the New Urban Agenda, Paris Agreement and Sendai Framework, that can be applied to enhance urban resilience. This document proposes the use of metrics and models as the framework upon which to structure urban resilience to assist local authorities and other urban stakeholder's efforts to build more resilient human settlements. This document is primarily intended for use by organizations with responsibility for urban governance. However, it is equally applicable to all types and sizes of organizations that represent the community of stakeholders noted above, and in particular those organizations that have a role in urban planning, development and management processes in urban areas around the world.

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This document gives guidelines for organizations to design, organize, conduct, receive feedback from and learn from a peer review of their disaster risk reduction (DRR) policies and practices. It is also applicable to other community resilience activities. It is intended for use by organizations with the responsibility for, or involvement in, managing such activities including policy and preparedness, response and recovery operations, and designing preventative measures (e.g. for the effects of environmental changes such as those from climate change). It is applicable to all types, structures and sizes of organizations, such as local, regional and national governments, statutory bodies, non-governmental organizations, businesses, and public and community groups. It is applicable before or after an incident or exercise.

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This document gives guidance and recommendations for applying the requirements of the business continuity management system (BCMS) given in ISO 22301. The guidance and recommendations are based on good international practice.
This document is applicable to organizations that:
a)   implement, maintain and improve a BCMS;
b)   seek to ensure conformity with stated business continuity policy;
c)   need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption;
d)   seek to enhance their resilience through the effective application of the BCMS.
The guidance and recommendations are applicable to all sizes and types of organizations, including large, medium and small organizations operating in industrial, commercial, public and not-for-profit sectors. The approach adopted depends on the organization's operating environment and complexity.

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    70 pages
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This document gives guidance and recommendations for applying the requirements of the business continuity management system (BCMS) given in ISO 22301. The guidance and recommendations are based on good international practice. This document is applicable to organizations that: a) implement, maintain and improve a BCMS; b) seek to ensure conformity with stated business continuity policy; c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption; d) seek to enhance their resilience through the effective application of the BCMS. The guidance and recommendations are applicable to all sizes and types of organizations, including large, medium and small organizations operating in industrial, commercial, public and not-for-profit sectors. The approach adopted depends on the organization's operating environment and complexity.

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  • Standard
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1.1 This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to: a) organizations implementing an innovation management system or performing innovation management assessments; b) organizations that need to improve their ability to effectively manage innovation activities; c) users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization; d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management; e) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems; f) developers of innovation management and related standards. 1.2 This document is intended to be applicable to: a) all types of organizations, regardless of type, sector, maturity-level or size; b) all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical; c) all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities. This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.

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    37 pages
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    39 pages
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This document gives guidelines for information exchange. It includes principles, a framework and a process for information exchange. It identifies mechanisms for information exchange that allow a participating organization to learn from others' experiences, mistakes and successes. It can be used to guide the maintenance of the information exchange arrangement in order to increase commitment and engagement. It provides measures that enhance the ability of participating organizations to cope with disruption risk. This document is applicable to private and public organizations that require guidance on establishing the conditions to support information exchange. This document does not apply to technical aspects but focuses on methodology issues. NOTE Legislation can differ from jurisdiction to jurisdiction. It is the user's responsibility to determine how applicable legal requirements relate to this document.

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  • Standard
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This Standard describes a method to assess the physical condition of all types of immobile constructed assets in a uniform and objective way. The assessment results in a condition class, which expresses the technical state of maintenance of an asset at any certain moment in time on a six-point scale. It therefore can represent either the deterioration of an asset or part thereof or the physical condition at the time of commissioning. By repeating the assessment at regular intervals, it is possible to monitor the degradation of the asset over time. This document offers a uniform, objective and reproducible method with traceable results. It describes how to achieve the condition class, based on non-destructive observation of defects off any asset or part thereof by using a predefined breakdown structure. The appropriate breakdown structure of an asset is dependent upon the asset concerned and guidance for defining a uniform breakdown structure is given in Annex C.

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  • Technical specification
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This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise. The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization’s operating environment and complexity. This document is applicable to all types and sizes of organizations that: a) implement, maintain and improve a BCMS; b) seek to ensure conformity with stated business continuity policy; c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption; d) seek to enhance their resilience through the effective application of the BCMS. This document can be used to assess an organization’s ability to meet its own business continuity needs and obligations.

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This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise.
The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization's operating environment and complexity.
This document is applicable to all types and sizes of organizations that:
a)   implement, maintain and improve a BCMS;
b)   seek to ensure conformity with stated business continuity policy;
c)   need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption;
d)   seek to enhance their resilience through the effective application of the BCMS.
This document can be used to assess an organization's ability to meet its own business continuity needs and obligations.

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The document deals with the methodologies of condition assessment for all types of structures

  • Technical specification
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  • Technical specification
    27 pages
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This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise. The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization's operating environment and complexity. This document is applicable to all types and sizes of organizations that: a) implement, maintain and improve a BCMS; b) seek to ensure conformity with stated business continuity policy; c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption; d) seek to enhance their resilience through the effective application of the BCMS. This document can be used to assess an organization's ability to meet its own business continuity needs and obligations.

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  • Standard
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  • Standard
    22 pages
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  • Standard
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