This document provides a visual identity to be displayed by European tourist organizations in accordance with CWA 5643-1 and establishes requirements and guidance on the use of the visual identity.
This document also includes informative annexes relating to implementation (checklist), references to national standards and protocols and information addressed to the user of the service offered by the tourist organizations.

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This CWA will consist of two parts:
- Part 1: will be an endorsement of ISO/PAS 5643 Measures to reduce the spread of Covid-19 in the tourism industry
- Part 2: will include other elements not covered by the ISO/PAS in order to complement it with European needs.
The task of this Workshop is to identify gaps or additional requirements, elements, or sectors to be added to those outlined in CWA 5643 – Part 1.
In alignment with ISO DPAS 5643, the CWA will apply to the whole tourism value chain, including the following subsectors:
- Accommodation, including campsites, hostels, hotels and rural accommodation
- Catering services and restaurants
- Medical spas
- Golf courses
- Ski areas
- Yacht harbours and nautical activities
- Adventure and ecotourism
- Beaches
- Natural protected areas
- Unique public spaces
- Museums and heritage sites
- Night leisure
- Tourist bus companies, rent a car, cableway and tourism water transport
- Tourist guides
- Tourist information offices
- Tourist visits
- Travel agencies
- MICE tourism
- Theme and leisure parks (including water parks, animal parks (zoos and aquariums) and family entertainment centres.

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This document provides guidelines for developing and maintaining business continuity plans and procedures. It is applicable to all organizations regardless of type, size and nature, whether in the private, public, or not-for-profit sectors, that wish to develop effective business continuity plans and procedures in a consistent manner.

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This document establishes requirements and recommendations for tourist organizations to prevent the spread of coronavirus SARS-CoV-2 in order to protect their employees’ health from COVID-19 and to provide safer tourist services and products to tourists and residents. NOTE  This document does not address after-work practices of employees. This document applies to the whole tourism value chain, including the following 20 subsectors: accommodation adventure tourism and ecotourism beaches catering services golf services medical and wellness spas MICE tourism museums and heritage sites natural protected areas (NPAs) night leisure scuba diving ski areas theme and leisure parks NOTE  This includes water parks, animal parks (zoos, aquariums, wildlife refuges) and family entertainment centres. tourist transport tourist guides tourist visits tourist information offices travel agencies unique public spaces yacht harbours and nautical activities Each tourist organization is expected to conform only to those measures that apply to the services that it offers, including the core requirements established in Clause 4, the relevant applicable subclause in Clause 5 and the relevant applicable ancillary services and facilities in Clause 6. NOTE  The term tourist organization applies for all 20 subsectors.

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This document specifies requirements and provides guidelines for establishing, developing, implementing, evaluating, maintaining and improving an effective compliance management system within an organization.
This document is applicable to all types of organizations regardless of the type, size and nature of the activity, as well as whether the organization is from the public, private or non-profit sector.
All requirements specified in this document that refer to a governing body apply to top management in cases where an organization does not have a governing body as a separate function.

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This document gives guidelines for micro, small and medium-sized enterprises (MSMEs) to use the twelve principles of collaborative business relationships given in ISO/TR 44000 to improve their collaborative capability. This document is applicable to MSMEs regardless of what they do, where they are, their operating environment, culture, social capital and objectives. NOTEÂ Â Â Â Â The definition of an MSME varies widely. This document is intended for the use of any organization that identifies or is identified as an MSME.

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This document specifies requirements and provides guidelines for establishing, developing, implementing, evaluating, maintaining and improving an effective compliance management system within an organization. This document is applicable to all types of organizations regardless of the type, size and nature of the activity, as well as whether the organization is from the public, private or non-profit sector. All requirements specified in this document that refer to a governing body apply to top management in cases where an organization does not have a governing body as a separate function.

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This document defines terms used in security and resilience standards.

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This document establishes a set of common definitions related to women's entrepreneurship, such as those for women-owned business and women-led business. This document also defines women-led cooperatives and women-led informal enterprises. These definitions can be used, for example, in women's economic empowerment programmes (such as procurement and trade programmes) and for the collection of internationally comparable data on women's entrepreneurship (including the impact on local and national economies). This document also provides criteria for evaluating important factors related to these definitions, such as ownership, management, and control, as well as how to handle dilution by investment. NOTE If an enterprise cannot be categorized according to the definitions given in this document, it does not necessarily mean that the enterprise is male-owned or male-led. This document does not provide recommendations on how to initiate programmes based on the definitions and criteria, for example on public procurement. In addition, this document does not address issues such as how to promote conformity assessment.

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This document defines terms used in security and resilience standards.

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1.1 This document provides guidance for the establishment, implementation, maintenance, and continual improvement of an innovation management system for use in all established organizations. It is applicable to:
a) organizations seeking sustained success by developing and demonstrating their ability to effectively manage innovation activities to achieve the intended outcomes;
b) users, customers, and other interested parties, seeking confidence in the innovation capabilities of an organization;
c) organizations and interested parties seeking to improve communication through a common understanding of what constitutes an innovation management system;
d) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems;
e) policy makers, aiming for higher effectiveness of support programs targeting the innovation capabilities and competitiveness of organizations and the development of society.
1.2 All the guidance within this document is generic and intended to be applicable to:
a) all types of organizations, regardless of type, sector, or size. The focus is on established organizations, with the understanding that both temporary organizations and start-ups can also benefit by applying these guidelines in all or in part;
b) all types of innovations, e.g. product, service, process, model, and method, ranging from incremental to radical;
c) all types of approaches, e.g. internal and open innovation, user-, market-, technology-, and design-driven innovation activities.
It does not describe detailed activities within the organization, but rather provides guidance at a general level. It does not prescribe any requirements or specific tools or methods for innovation activities.

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1.1 This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to:
a) organizations implementing an innovation management system or performing innovation management assessments;
b) organizations that need to improve their ability to effectively manage innovation activities;
c) users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization;
d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management;
e) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems;
f) developers of innovation management and related standards.
1.2 This document is intended to be applicable to:
a) all types of organizations, regardless of type, sector, maturity-level or size;
b) all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical;
c) all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities.
This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.

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This document provides a guidance for innovation partnerships. It describes the innovation partnership framework (see Clause 4 to Clause 8) and the sample corresponding tools (see Annex A to Annex E) to
— decide whether to enter an innovation partnership,
— identify, evaluate and select partners,
— align the perceptions of value and challenges of the partnership,
— manage the partner interactions.
The guidance provided by this document is relevant for any type of partnerships and collaborations and it is intended to be applicable to any organizations, regardless of its type, size, product/service provided, such as:
a) start-ups collaborating with larger organizations;
b) SMEs or larger organizations;
c) private sector entities with public or academic entities;
d) public, academic or not-for-profit organizations.
Innovation partnerships start with a gap analysis, followed by the identification, and engagement, of potential innovation partners and the governance of their interaction.
NOTE The essence of an innovation partnership is for all parties to mutually benefit from working together in the context of an opportunity for innovation.
This document is not applicable to organizations seeking innovation by merger or acquisition.

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This document provides guidelines to organizations for establishing the basic elements, strategies and processes for preventing and reducing crime and the fear of crime at a new or existing built environment. It recommends the establishment of countermeasures and actions to treat crime and security risks in an effective and efficient manner by leveraging environmental design. Within this document, the term "security" is used in a broad manner to include all crime, safety and security-specific applications, so it is applicable to public and private organizations, regardless of type, size or nature. While this document provides general examples of implementation strategies and best practices, it is not intended to provide an exhaustive listing of detailed design, architectural or physical security crime prevention through environmental design (CPTED) implementation strategies or restrict the potential applications to only those examples provided in this document.

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Efficient management of IP is key to support the process of innovation, is essential for organizations' growth and protection, and is their engine for competitiveness. This document proposes guidelines for supporting the role of IP within innovation management. It aims to address the following issues concerning IP management at strategic and operational levels: — Creating an IP strategy to support innovation in an organization; — Establishing systematic IP management within the innovation processes; — Applying consistent IP tools and methods in support of efficient IP management. This document can be used for any type of innovation activities and initiatives.

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This document gives guidelines for the implementation of a community-based disaster early warning system (EWS). It describes the methods and procedures to be implemented and provides examples. This document is applicable to communities vulnerable to disasters, without taking secondary/indirect effects into consideration.

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This document will help the user understand why it is beneficial to carry out an Innovation Management Assessment (IMA), what to assess, how to carry out the IMA, and thus maximize the resulting benefits, which are universally applicable to:
— organizations seeking sustained success in their innovation activities;
— organizations performing IMAs;
— users and other interested parties (e.g. customers, suppliers, partners, funding organizations, universities and public authorities) seeking confidence in an organization's ability to manage innovation effectively;
— interested parties seeking to improve communication through a common understanding of Innovation Management (IM), via an assessment;
— providers of training, assessment, or advice in IM;
— developers of related standards;
— academics interested in research related to IMA.
Further, this document is intended to be applicable to:
— all types of organizations, regardless of sector, age, size, or country;
— all approaches to IM regardless of their level of sophistication, and complexity;
— all modalities of managing innovation whether centralized or decentralized;
— all ways to innovate, e.g. internal, collaborative, open, user-, market- or technology-driven innovation;
— all types of innovation such as product, service, process, business model, organizational innovation from incremental to radical.

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This document gives guidelines for assessing product security-related threats, risks and countermeasures by developing a suitable protection plan, supporting its implementation and monitoring its effectiveness after implementation. This includes consideration of impacts and modifications to, for example, product life cycle, supply chain, manufacturing, data management, brand perception and costs so as to adapt the protection plan accordingly. This document is applicable to all types and sizes of organizations that want to ensure authenticity and integrity in order to support the trustworthiness of products, including documents, data and services related to products. This document supports organizations setting up a process to assess risks and to select and combine individual measures for developing a product protection plan.

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This document defines a framework for chain of custody by providing: — a consistent generic approach to the design, implementation and management of chains of custody; — harmonized terminology; — general requirements for different chain of custody models; — general guidance on the application of the defined chain of custody models, including initial guidance on the circumstances under which each chain of custody model might be appropriate. This document is applicable to all materials and products. It does not apply to services as final outputs. This document can be used by any organization operating at any step in a supply chain, as well as by standard setting organizations as a reference point for specific chain of custody standards. This document can enhance the transparency of specific claims regarding materials or products and thereby support the reliability of these claims. It is not intended to be used on its own to make or verify such claims. This document is not, on its own, able to support claims about an organization's materials or products. This is misleading, especially to consumers and other end customers, as the existence of a chain of custody system alone does not specify the characteristics or the conditions under which materials or products are produced. This document includes requirements and guidance regarding this issue.

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This document gives guidelines for performance criteria and an evaluation methodology for authentication solutions that aim to unambiguously establish material good authenticity and integrity throughout an entire material good's life cycle. It focuses on the authentication of a material good and, if appropriate, its components, parts and related data: — covered by intellectual property rights; — covered by relevant international, regional or national regulations; — with counterfeiting-related implications; — otherwise with a distinctive identity. This document is applicable to all types and sizes of organizations that require the ability to validate the authenticity and integrity of material goods. It will help organizations to determine the categories of authentication elements they need in order to combat counterfeiting-related risks, and the criteria for selecting authentication elements, after having undertaken a counterfeiting risk assessment. Authentication solutions can be used in areas such as anti-counterfeiting, prevention of product fraud and prevention of diversion. This document does not specify economic criteria aiming to correlate performance and costs of the authentication solutions.

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This document gives guidelines for managing the specific challenges of legal risk faced by organizations, as a complementary document to ISO 31000. The application of these guidelines can be customized to any organization and its context. This document provides a common approach to the management of legal risk and is not industry or sector specific.

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EN-ISO 22367 specifies a process for a medical laboratory to identify and manage the risks to patients, laboratory workers and service providers that are associated with medical laboratory examinations. The process includes identifying, estimating, evaluating, controlling and monitoring the risks.The requirements of this document are applicable to all aspects of the examinations and services of a medical laboratory, including the pre-examination and post-examination aspects, examinations, accurate transmission of test results into the electronic medical record and other technical and management processes described in ISO 15189.This document does not specify acceptable levels of risk.This document does not apply to risks from post-examination clinical decisions made by healthcare providers.This document does not apply to the management of risks affecting medical laboratory enterprises that are addressed by ISO 31000, such as business, economic, legal, and regulatory risks.

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This document gives guidelines for integrating and using ISO 31000 in organizations that have implemented one or more ISO and IEC Management System Standards (MSS), or that have decided to undertake a project implementing one or more MSS incorporating ISO 31000. This document explains how the clauses of ISO 31000 relate to the high level structure (HLS) for MSS. This document does not provide guidance on implementing a management system in general. It does not specify requirements of a MSS. It does not provide a summary of ISO 31000; however, it does, as explained above, provide the background for understanding ISO 31000. Using this document does not remove the need to use other standards to address specific aspects of risk.

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ISO 22313 gives guidance and recommendations for applying the requirements of the business continuity management system (BCMS) given in ISO 22301. The guidance and recommendations are based on good international practice.This document is applicable to organizations that:a) implement, maintain and improve a BCMS;b) seek to ensure conformity with stated business continuity policy;c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption;d) seek to enhance their resilience through the effective application of the BCMS.The guidance and recommendations are applicable to all sizes and types of organizations, including large, medium and small organizations operating in industrial, commercial, public and not-for-profit sectors. The approach adopted depends on the organization’s operating environment and complexity.

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This document provides guidelines for the application of VSM with regard to the collection, evaluation and continuous improvement of value stream relevant data. In addition, it describes the assessment of value streams based on defined key performance indicators. The VSM method described in this document is generally applicable to material‑, energy- or data‑related process types. In practice, there are often hybrid forms of these main process types.

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This document describes a framework and principles that are coherent with the 2030 Agenda for Sustainable Development, including the New Urban Agenda, Paris Agreement and Sendai Framework, that can be applied to enhance urban resilience. This document proposes the use of metrics and models as the framework upon which to structure urban resilience to assist local authorities and other urban stakeholder's efforts to build more resilient human settlements. This document is primarily intended for use by organizations with responsibility for urban governance. However, it is equally applicable to all types and sizes of organizations that represent the community of stakeholders noted above, and in particular those organizations that have a role in urban planning, development and management processes in urban areas around the world.

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This document gives guidelines for organizations to design, organize, conduct, receive feedback from and learn from a peer review of their disaster risk reduction (DRR) policies and practices. It is also applicable to other community resilience activities. It is intended for use by organizations with the responsibility for, or involvement in, managing such activities including policy and preparedness, response and recovery operations, and designing preventative measures (e.g. for the effects of environmental changes such as those from climate change). It is applicable to all types, structures and sizes of organizations, such as local, regional and national governments, statutory bodies, non-governmental organizations, businesses, and public and community groups. It is applicable before or after an incident or exercise.

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This document gives guidance and recommendations for applying the requirements of the business continuity management system (BCMS) given in ISO 22301. The guidance and recommendations are based on good international practice.
This document is applicable to organizations that:
a) implement, maintain and improve a BCMS;
b) seek to ensure conformity with stated business continuity policy;
c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption;
d) seek to enhance their resilience through the effective application of the BCMS.
The guidance and recommendations are applicable to all sizes and types of organizations, including large, medium and small organizations operating in industrial, commercial, public and not-for-profit sectors. The approach adopted depends on the organization's operating environment and complexity.

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This document gives guidance and recommendations for applying the requirements of the business continuity management system (BCMS) given in ISO 22301. The guidance and recommendations are based on good international practice. This document is applicable to organizations that: a) implement, maintain and improve a BCMS; b) seek to ensure conformity with stated business continuity policy; c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption; d) seek to enhance their resilience through the effective application of the BCMS. The guidance and recommendations are applicable to all sizes and types of organizations, including large, medium and small organizations operating in industrial, commercial, public and not-for-profit sectors. The approach adopted depends on the organization's operating environment and complexity.

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1.1 This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to: a) organizations implementing an innovation management system or performing innovation management assessments; b) organizations that need to improve their ability to effectively manage innovation activities; c) users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization; d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management; e) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems; f) developers of innovation management and related standards. 1.2 This document is intended to be applicable to: a) all types of organizations, regardless of type, sector, maturity-level or size; b) all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical; c) all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities. This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.

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This document gives guidelines for information exchange. It includes principles, a framework and a process for information exchange. It identifies mechanisms for information exchange that allow a participating organization to learn from others' experiences, mistakes and successes. It can be used to guide the maintenance of the information exchange arrangement in order to increase commitment and engagement. It provides measures that enhance the ability of participating organizations to cope with disruption risk. This document is applicable to private and public organizations that require guidance on establishing the conditions to support information exchange. This document does not apply to technical aspects but focuses on methodology issues. NOTE Legislation can differ from jurisdiction to jurisdiction. It is the user's responsibility to determine how applicable legal requirements relate to this document.

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This Standard describes a method to assess the physical condition of all types of immobile constructed assets in a uniform and objective way. The assessment results in a condition class, which expresses the technical state of maintenance of an asset at any certain moment in time on a six-point scale. It therefore can represent either the deterioration of an asset or part thereof or the physical condition at the time of commissioning. By repeating the assessment at regular intervals, it is possible to monitor the degradation of the asset over time. This document offers a uniform, objective and reproducible method with traceable results. It describes how to achieve the condition class, based on non-destructive observation of defects off any asset or part thereof by using a predefined breakdown structure. The appropriate breakdown structure of an asset is dependent upon the asset concerned and guidance for defining a uniform breakdown structure is given in Annex C.

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This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise. The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization’s operating environment and complexity. This document is applicable to all types and sizes of organizations that: a) implement, maintain and improve a BCMS; b) seek to ensure conformity with stated business continuity policy; c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption; d) seek to enhance their resilience through the effective application of the BCMS. This document can be used to assess an organization’s ability to meet its own business continuity needs and obligations.

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This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise.
The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization's operating environment and complexity.
This document is applicable to all types and sizes of organizations that:
a) implement, maintain and improve a BCMS;
b) seek to ensure conformity with stated business continuity policy;
c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption;
d) seek to enhance their resilience through the effective application of the BCMS.
This document can be used to assess an organization's ability to meet its own business continuity needs and obligations.

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The document deals with the methodologies of condition assessment for all types of structures

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This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise. The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization's operating environment and complexity. This document is applicable to all types and sizes of organizations that: a) implement, maintain and improve a BCMS; b) seek to ensure conformity with stated business continuity policy; c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruption; d) seek to enhance their resilience through the effective application of the BCMS. This document can be used to assess an organization's ability to meet its own business continuity needs and obligations.

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This document gives guidelines for organizations on implementing ISO 44001 (see Figure 3) in order to achieve successful collaborative business relationships, as well as helping organizations use and implement the framework specification effectively. This document explains what is intended by each requirement of ISO 44001, why each is important, and recommends approaches to take for their practical implementation. How to meet the requirements is individually evaluated and applied in the context of each organization. This document is applicable to any organization.

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This document gives guidelines for the alignment between financial and non-financial asset management functions, in order to improve internal control as part of an organization's management system. Alignment of these functions will enable the realization of value derived from the implementation of asset management detailed within ISO 55000, ISO 55001 and ISO 55002, particularly ISO 55002:2018, Annex F. The guidance in this document is consistent with the requirements of ISO 55001 for an asset management system but does not add new requirements to ISO 55001 or provide interpretations of the requirements of ISO 55001. For an example of an organization aligning its asset management functions, see Annex F.

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This standard specifies the requirements and methodology for the design and implementation of an energy measurement plan for an organization in order to improve its energy efficiency. The plan defines a measurement system for monitoring and analysing the energy performance of an organization, taking into account factors that influence its operations.
This standard applies to all forms of energy, to all energy uses and to all types of organizations. It does not apply to domestic dwellings.

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This International Standard provides guidance on the selection and application of techniques
for assessing risk in a wide range of situations. The techniques are used to assist in making
decisions where there is uncertainty, to provide information about particular risks and as part
of a process for managing risk. The document provides summaries of a range of techniques,
with references to other documents where the techniques are described in more detail.

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The document creates a common language that embeds records management concerns and
requirements into enterprise architecture with the twin goals of building consensus
— among records managers, enterprise architects and solution architects, and
— across the domains of records management, enterprise architecture and solution architecture.
NOTE This common understanding of Records Management enables Enterprise Architects to understand the
motivations, concerns and goals of Records Managers, recognize them as influential key business stakeholders
during organizational transformation, and use this understanding to influence systems planning and design. As a
result, Records Management becomes an organizational capability at governance, strategic and operational levels.
This document provides a records management viewpoint, with architecture principles and
corresponding architectural views of records. It explains records management for enterprise
architects and other related professionals, so that they can achieve the competency needed to support
collaborative initiatives.
This document provides support to enterprise architects in areas including:
— understanding and identifying records management principles, goals and requirements significant
for the architectural representation,
— facilitating consultations with records managers during the project lifecycle,
— identifying opportunities to reuse existing records management analyses and tools.
This document provides scenarios and models for solution architects and those who have responsibility
for infrastructure overview.
This document also provides a common language to records managers for collaboration with enterprise
architects to position records management requirements in the architecture development process.

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IEC 31010:2019 is published as a double logo standard with ISO and provides guidance on the selection and application of techniques for assessing risk in a wide range of situations. The techniques are used to assist in making decisions where there is uncertainty, to provide information about particular risks and as part of a process for managing risk. The document provides summaries of a range of techniques, with references to other documents where the techniques are described in more detail. This second edition cancels and replaces the first edition published in 2009. This edition constitutes a technical revision. This edition includes the following significant technical changes with respect to the previous edition: • more detail is given on the process of planning, implementing, verifying and validating the use of the techniques; • the number and range of application of the techniques has been increased; • the concepts covered in ISO 31000 are no longer repeated in this standard. Keywords: uncertainty, risk management

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1.1 This document provides guidance for the establishment, implementation, maintenance, and continual improvement of an innovation management system for use in all established organizations. It is applicable to: a) organizations seeking sustained success by developing and demonstrating their ability to effectively manage innovation activities to achieve the intended outcomes; b) users, customers, and other interested parties, seeking confidence in the innovation capabilities of an organization; c) organizations and interested parties seeking to improve communication through a common understanding of what constitutes an innovation management system; d) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems; e) policy makers, aiming for higher effectiveness of support programs targeting the innovation capabilities and competitiveness of organizations and the development of society. 1.2 All the guidance within this document is generic and intended to be applicable to: a) all types of organizations, regardless of type, sector, or size. The focus is on established organizations, with the understanding that both temporary organizations and start-ups can also benefit by applying these guidelines in all or in part; b) all types of innovations, e.g. product, service, process, model, and method, ranging from incremental to radical; c) all types of approaches, e.g. internal and open innovation, user-, market-, technology-, and design-driven innovation activities. It does not describe detailed activities within the organization, but rather provides guidance at a general level. It does not prescribe any requirements or specific tools or methods for innovation activities.

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IEC 31010:2019 is published as a double logo standard with ISO and provides guidance on the selection and application of techniques for assessing risk in a wide range of situations. The techniques are used to assist in making decisions where there is uncertainty, to provide information about particular risks and as part of a process for managing risk. The document provides summaries of a range of techniques, with references to other documents where the techniques are described in more detail. This second edition cancels and replaces the first edition published in 2009. This edition constitutes a technical revision. This edition includes the following significant technical changes with respect to the previous edition:
• more detail is given on the process of planning, implementing, verifying and validating the use of the techniques;
• the number and range of application of the techniques has been increased;
• the concepts covered in ISO 31000 are no longer repeated in this standard.
Keywords: uncertainty, risk management

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This document introduces twelve collaborative relationship management principles. ISO 44001 and related ISO collaborative management standards are based on the understanding and acknowledgement of these principles.

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This document will help the user understand why it is beneficial to carry out an Innovation Management Assessment (IMA), what to assess, how to carry out the IMA, and thus maximize the resulting benefits, which are universally applicable to: — organizations seeking sustained success in their innovation activities; — organizations performing IMAs; — users and other interested parties (e.g. customers, suppliers, partners, funding organizations, universities and public authorities) seeking confidence in an organization's ability to manage innovation effectively; — interested parties seeking to improve communication through a common understanding of Innovation Management (IM), via an assessment; — providers of training, assessment, or advice in IM; — developers of related standards; — academics interested in research related to IMA. Further, this document is intended to be applicable to: — all types of organizations, regardless of sector, age, size, or country; — all approaches to IM regardless of their level of sophistication, and complexity; — all modalities of managing innovation whether centralized or decentralized; — all ways to innovate, e.g. internal, collaborative, open, user-, market- or technology-driven innovation; — all types of innovation such as product, service, process, business model, organizational innovation from incremental to radical.

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This document provides a guidance for innovation partnerships. It describes the innovation partnership framework (see Clause 4 to Clause 8) and the sample corresponding tools (see Annex A to Annex E) to — decide whether to enter an innovation partnership, — identify, evaluate and select partners, — align the perceptions of value and challenges of the partnership, — manage the partner interactions. The guidance provided by this document is relevant for any type of partnerships and collaborations and it is intended to be applicable to any organizations, regardless of its type, size, product/service provided, such as: a) start-ups collaborating with larger organizations; b) SMEs or larger organizations; c) private sector entities with public or academic entities; d) public, academic or not-for-profit organizations. Innovation partnerships start with a gap analysis, followed by the identification, and engagement, of potential innovation partners and the governance of their interaction. NOTE The essence of an innovation partnership is for all parties to mutually benefit from working together in the context of an opportunity for innovation. This document is not applicable to organizations seeking innovation by merger or acquisition.

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This document describes the concept of production assurance within the systems and operations
associated with exploration drilling, exploitation, processing and transport of petroleum, petrochemical
and natural gas resources. This document covers upstream (including subsea), midstream and
downstream facilities, petrochemical and associated activities. It focuses on production assurance of
oil and gas production, processing and associated activities and covers the analysis of reliability and
maintenance of the components. This includes a variety of business categories and associated systems/
equipment in the oil and gas value chain. Production assurance addresses not only hydrocarbon
production, but also associated activities such as drilling, pipeline installation and subsea intervention.
This document provides processes and activities, requirements and guidelines for systematic
management, effective planning, execution and use of production assurance and reliability technology.
This is to achieve cost-effective solutions over the life cycle of an asset development project structured
around the following main elements:
— production assurance management for optimum economy of the facility through all of its life cycle
phases, while also considering constraints arising from health, safety, environment, and quality;
— planning, execution and implementation of reliability technology;
— application of reliability and maintenance data;
— reliability-based technology development, design and operational improvement.
The IEC 60300-3 series addresses equipment reliability and maintenance performance in general.
This document designates 12 processes, of which seven are defined as core production assurance
processes and addressed in this document. The remaining five processes are denoted as interacting
processes and are outside the scope of this document. The interaction of the core production assurance
processes with these interacting processes, however, is within the scope of this document as the
information flow to and from these latter processes is required to ensure that production assurance
requirements can be fulfilled.
The only requirement mandated by this document is the establishment and execution of the production
assurance programme (PAP). It is important to reflect the PAP in the overall project management in the
project for which it applies.
This document recommends that the listed processes and activities be initiated only if they can be
considered to add value.

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This document gives guidelines for the application of an asset management system, in accordance with the requirements of ISO 55001. This document can be applied to all types of assets and by all types and sizes of organizations. NOTE 1 This document is intended to be used for managing physical assets in particular, but it can also be applied to other asset types. NOTE 2 This document does not provide financial, accounting or technical guidance for managing specific asset types, however, in Annex F information is provided on the relationship between the financial and non-financial asset management functions. NOTE 3 For the purposes of ISO 55000, ISO 55001 and this document, the term "asset management system" is used to refer to a management system for asset management.

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This document provides guidance on good practice for crisis management to help the strategic decision makers of an organization to plan, implement, establish, operate, monitor, review, maintain and continually improve a crisis management capability. It is intended for any organization regardless of location, size, type, industry, structure, or sector. While it is important to be aware of human and cultural factors as they can cause stress when working as individuals and as part of groups, it is not the purpose of this document to examine aspects of these areas in detail.
This document provides guidance for:
-   understanding the context and challenges of crisis management;
-   developing an organization’s crisis management capability through preparedness (see 5.5);
-   recognizing the complexities facing a crisis team in action;
-   communicating successfully during a crisis; and
-   reviewing and learning.
NOTE 1   For further information on organizational resilience, see ISO 22316.
This technical specification is intended for management with strategic responsibilities for the delivery of a crisis management capability. It is for those who operate under the direction and within policy of top management in:
-   implementing the crisis plans and structures; and
-   maintaining and assuring the procedures associated with the capability.
It is not intended for emergency and incident response - these require the application of operational procedures whereas crisis management relies on an adaptive, agile, and flexible strategic response (see 4.3).
It does not cover interoperability or command and control or business continuity management systems.
NOTE 2   For more information on interoperability and command and control, see ISO 22320. For more information on business continuity management systems, please see EN/ISO 22301.

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