ASTM F1221-89(2001)
(Guide)Standard Guide for Interagency Information Exchange
Standard Guide for Interagency Information Exchange
SCOPE
1.1 This guide covers the planning, operations, and evaluation phases of interagency communications as part of a comprehensive EMS system.
1.2 This is a guide for interagency communications within an EMS system. Interagency communications involves the EMS responder and support agencies whose primary mission is not to deliver prehospital emergency medical care.
1.3 The primary focus of this guide is to address interagency communications necessary for ongoing EMS responses.
1.4 The guide also addresses interagency communications in any major EMS incident, including man-made or natural disasters.
1.5 The recommendations for drills/exercises for the evaluation of interagency communications during an EMS event are also incorporated into this guide.
1.6 Additional information can be found in Guide F1220 and Refs 1-5.
1.7 The sections in this guide appear in the following sequence: SectionIntroductionScope1Referenced Document2Terminology3Significance and Use4Procedure5RationaleAppendix X1Keywords6References
1.8 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety and health practices and determine the applicability of regulatory limitations prior to use.
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Designation:F1221–89(Reapproved2001)
Standard Guide for
Interagency Information Exchange
This standard is issued under the fixed designation F 1221; the number immediately following the designation indicates the year of
original adoption or, in the case of revision, the year of last revision. A number in parentheses indicates the year of last reapproval. A
superscript epsilon (e) indicates an editorial change since the last revision or reapproval.
INTRODUCTION
This guide has been developed to address the need to provide for effective information exchange
between agencies involved in responding to emergency medical services (EMS) situations.
Communications in the context of this guide refers to the communications that need to occur (1)
prior to the EMS event, (2) during the EMS event, and (3) after the EMS event. Communications in
this guide includes face-to-face communications, telecommunications, and written communications.
BeforeEMSevents,theagenciesthatneedtoworkcloselytogetherinemergencymedicalsituations
need to hold face-to-face meetings to develop communication plans that include an interagency
communications component. These communication plans need to include written protocols outlining
how the emergency response agencies will interface with each other during EMS events.
During the actual event, the agencies need to communicate either directly between emergency units,
or through dispatch centers, or face-to-face (for example, communications related to implementing
protocols or communications regarding decision making between agencies’ senior officials, or
combination thereof). After an emergency, there is a need for the agencies to critique the response.
This may include face-to-face meetings to review the events, written critique reports of the emergency
events, and revisions to the written protocols as may be found necessary by review of the events. (See
the Rationale in Appendix X1.)
1. Scope 1.7 The sections in this guide appear in the following
sequence:
1.1 This guide covers the planning, operations, and evalua-
Section
tion phases of interagency communications as part of a
Introduction
comprehensive EMS system.
Scope 1
1.2 This is a guide for interagency communications within
Referenced Document 2
Terminology 3
an EMS system. Interagency communications involves the
Significance and Use 4
EMSresponderandsupportagencieswhoseprimarymissionis
Procedure 5
not to deliver prehospital emergency medical care. Rationale Appendix X1
Keywords 6
1.3 Theprimaryfocusofthisguideistoaddressinteragency
References
communications necessary for ongoing EMS responses.
1.8 This standard does not purport to address all of the
1.4 The guide also addresses interagency communications
safety concerns, if any, associated with its use. It is the
in any major EMS incident, including man-made or natural
responsibility of the user of this standard to establish appro-
disasters.
priate safety and health practices and determine the applica-
1.5 The recommendations for drills/exercises for the evalu-
bility of regulatory limitations prior to use.
ation of interagency communications during an EMS event are
also incorporated into this guide.
2. Referenced Documents
1.6 Additional information can be found in Guide F 1220
2.1 ASTM Standards:
and Refs 1-5.
F 1220 Guide for Emergency Medical Services System
(EMSS) Telecommunications
This guide is under the jurisdiction of ASTM Committee F30 on Emergency
Medical Services and is the direct responsibility of Subcommittee F30.04 on
Communications.
Current edition approved March 31, 1989. Published May 1989.
The boldface numbers in parentheses refer to the references at the end of this
guide. Annual Book of ASTM Standards, Vol 13.02.
Copyright © ASTM International, 100 Barr Harbor Drive, PO Box C700, West Conshohocken, PA 19428-2959, United States.
F1221–89 (2001)
3. Terminology or combination thereof, interagency communication docu-
ments and protocols: face-to-face, telephone, or teleconfer-
3.1 Definitions of Terms:
ence.
3.1.1 citizen access—act of requesting emergency assis-
5.1.2 Drills—Interagency communication drills shall be
tance for a specific event.
conducted at a minimum of once annually. This drill should be
3.1.2 dispatch—act of sending emergency resources in re-
used to evaluate procedures, protocols, communication path
sponse to a specific event.
availability, grade of service, and communication path activa-
3.1.3 interagency communication evaluation phase—
tion time.The exercise plans shall include performance param-
interagency communications following an EMS incident for
eters that will permit evaluation of interagency communica-
evaluation purposes.
tion, procedures, protocols, communication paths, and
3.1.4 interagency communication operations phase—
executive times.
interagency communications during an EMS incident for
5.2 Interagency Communications Operation Phase:
operational purposes.
5.2.1 Off-Line Communications—Documents developed in
3.1.5 interagency communication planning phase—
the planning phase are used for training and on-line reference
interagency communications before an EMS incident for
to implement operational procedures. Documents shall include
planning purposes.
information on agencies such as law enforcement, fire protec-
3.1.6 interagency communications—communications that
tion, public utilities, special response agencies, and public
take place between EMS responders and agencies, nonmedical
information. This material shall uniquely identify each agency
in nature, that respond in conjunction with emergency medical
and provide an interagency protocol for each agency. Each
services.
protocol shall clearly identify resources by: who, what, when,
3.1.7 intra-agency communications—communications that
and where for each EMS response.
take place between agencies, medical in nature, within an EMS
5.2.2 On-Line Communications—On-line methods that in-
system.
clude face-to-face, telephone, teleconference, one-way, and
3.1.8 ongoing EMS incident—any EMS incident that is
two-way radio shall be identified for each of the following
managed without multiple EMS response units.
elementsofanEMSresponseforinteragencycommunications:
3.1.9 significant EMS incident—any EMS incident requir-
5.2.2.1 EMS Access—Any agency that receives requests for
ing multiple EMS response units including: multiple-casualty
EMSassistance(forexample,citizens,publicsafetypersonnel)
incidents, man-made or n
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