CEN/TS 15331:2005
(Main)Criteria for design, management and control of maintenance services for buildings
Criteria for design, management and control of maintenance services for buildings
This Technical Specification specifies the criteria and the general methods in the planning, management and control of maintenance in buildings and their surrounding area according to the objectives of the owners and users and the required quality of maintenance.
This Technical Specification should apply to the maintenance management of buildings.
For informative purposes a possible classification of buildings is given in Annex A.
Kriterien für Entwicklung, Leitung und Überwachung von Instandhaltungsdienstleistungen von Gebäuden
Critères pour la conception, le management et le contrôle de la maintenance des bâtiments
Merila za načrtovanje, upravljanje in kontrolo storitev vzdrževanja stavb
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-julij-2006
0HULOD]DQDþUWRYDQMHXSUDYOMDQMHLQNRQWURORVWRULWHYY]GUåHYDQMDVWDYE
Criteria for design, management and control of maintenance services for buildings
Kriterien für Entwicklung, Leitung und Überwachung von
Instandhaltungsdienstleistungen von Gebäuden
Criteres pour la conception, le management et le contrôle de la maintenance des
bâtiments
Ta slovenski standard je istoveten z: CEN/TS 15331:2005
ICS:
03.080.10
91.040.01
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
TECHNICAL SPECIFICATION
CEN/TS 15331
SPÉCIFICATION TECHNIQUE
TECHNISCHE SPEZIFIKATION
December 2005
ICS 03.080.10; 91.040.01
English Version
Criteria for design, management and control of maintenance
services for buildings
Critères pour la conception, le management et le contrôle Kriterien für Entwicklung, Leitung und Überwachung von
de la maintenance des bâtiments Instandhaltungsdienstleistungen von Gebäuden
This Technical Specification (CEN/TS) was approved by CEN on 10 November 2005 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to submit their
comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS available
promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in parallel to the CEN/TS)
until the final decision about the possible conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia,
Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36 B-1050 Brussels
© 2005 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 15331:2005: E
worldwide for CEN national Members.
Contents Page
Foreword .3
Introduction.4
1 Scope .5
2 Normative references .5
3 Terms and definitions.5
4 Basic data and requirements .7
4.1 General .7
4.2 Diagnostic methods and instruments for maintenance.8
5 Building and maintenance strategy.10
5.1 General .10
5.2 Building strategy.10
5.3 Maintenance policy.10
5.4 Maintenance strategies .10
6 Maintenance plan.12
6.1 General .12
6.2 Preparation of the plan .12
6.3 Budgeting .12
7 Information systems .13
7.1 General .13
7.2 Maintenance information system.13
7.3 General characteristics .13
7.4 Functions.13
8 Operational management of maintenance services.15
8.1 General .15
8.2 Financial resources .15
8.3 Human resources.15
8.4 Material .15
8.5 Support equipment and inspection .16
8.6 Programs and schedules.16
9 Monitoring .17
9.1 Technical monitoring.17
9.2 Economical monitoring .17
9.3 Performance monitoring .18
10 Feedback data .18
Annex A (informative) Building classification as per Eurostat "Classification of Types of
Construction" (CC) (1996) .19
Annex B (informative) Example of the formulation and Inclusion into Budget of a Maintenance
plan .20
Bibliography.21
Foreword
This Technical Specification (CEN/TS 15331:2005) has been prepared by Technical Committee CEN/TC 319
“Maintenance”, the secretariat of which is held by UNI.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to announce this CEN Technical Specification: Austria, Belgium, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland
and United Kingdom.
Introduction
A building differs from other items subject to maintenance essentially by:
the need to maintain property value over time;
the possibility that the property may undergo a change in its intended use during its service life;
the number of persons responsible for maintenance (owner, administrator, tenant, employee);
its duration over time (decades).
Under these conditions it is difficult to predict with any degree of precision the service life of each component
part. Budgeting for maintenance, and specifically the scheduling of maintenance interventions, requires the
availability and the analysis of feedback data obtained from maintenance activities.
The purpose of building maintenance is to ensure utilisation of the asset by maintaining its property value and
initial performances within acceptable limits for its whole service life, as well as promoting technical and
regulatory modifications to initial or new technical performances as selected by the operator or required by law.
To obtain this goal, the definition of general criteria to collect data that is essential for maintenance activities
and the use of suitable information systems may be used to develop database and management tools to
improve the profitability of buildings.
1 Scope
This Technical Specification specifies the criteria and the general methods in the planning, management and
control of maintenance in buildings and their surrounding area according to the objectives of the owners and
users and the required quality of maintenance.
This Technical Specification should apply to the maintenance management of buildings.
For informative purposes a possible classification of buildings is given in Annex A.
2 Normative references
The following referenced documents are indispensable for the application of this Technical Specification. For
dated references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
EN 13306:2001, Maintenance terminology
EN 13460:2002, Maintenance - Documents for maintenance
ISO 6707-1:2004, Building and civil engineering – Vocabulary – Part 1: General terms
3 Terms and definitions
For the purposes of this Technical Specification, the terms and definitions given in EN 13306:2001, EN
13460:2002, ISO 6707-1:2004 and the following apply.
3.1
building
construction works that has the provision of shelter for its occupants or contents as one of its main purposes;
usually partially or totally enclosed and designed to stand permanently in one place
[definition of ISO 6707-1:2004]
NOTE Including envelope, structural and non structural elements, finishing, fitments, equipment and installations and
external works.
3.1.1
maintenance of buildings
combination of all technical, administrative and managerial actions during the lifecycle of a building (or a part
of it), intended to retain it, or restore it to, a state in which it can perform the required function
3.2
component
construction element or functional grouping of several elements considered as part of a single system
3.3
property value
minimum production cost for a building, inclusive of business profit, in respect of predetermined performances
3.4
analysis
activities aimed at acquiring knowledge of the status and operating conditions of the building and its
component parts
3.5
mid and long term budgeting
determination of the general extent of expenses in respect of pre-established objectives; also intended to
schedule interventions, and therefore costs and resources, evenly over time if possible
3.6
short term cost budgeting
more specific quantification of expenses compared to the mid and long term budgeting of interventions for a
given year, for the purpose of optimising the workload
3.7
corrective maintenance
maintenance carried out after fault recognition and intended to put an item into a state in which it can perform
a required function
[definition of EN 13306:2001, see 7.6]
3.8
preventive maintenance
maintenance carried out at predetermined intervals or according to prescribed criteria and intended to reduce
the probability of failure or the degradation of the functioning of an item
[definition of EN 13306:2001, see 7.1]
3.9
condition based maintenance
preventive maintenance based on performance and/or parameter monitoring and the subsequent actions
NOTE Performance and parameter monitoring may be scheduled, on request or continuous.
[definition of EN 13306:2001, see 7.4]
3.10
opportunity maintenance
maintenance work performed in a sequential or parallel manner on several components, in connection with
another ongoing activity (for example an emergency maintenance activity), achieving synergy and
synchronicity in the use of financial, technical and organisational resources
3.11
obsolescence factors
all the external conditions that lead to a modification over time of the required performances
3.12
inspection manual
systematic collection with managerial approach of all documents pertaining to inspection and monitoring
activities
3.13
operation manual (instruction manual)
technical instructions to reach a proper item function performance according to its technical specifications and
safety conditions (definition of EN 13460:2002, see 5.2)
3.14
maintenance manual
technical instructions intended to preserve an item in, or restore it to, a state in which it can perform a required
function (definition of EN 13460:2002, see 5.3)
3.15
maintenance plan
structured set of tasks that include the activities, procedures, resources and the time scale required
...
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