Ergonomics of human-system interaction - Part 125: Guidance on visual presentation of information (ISO 9241-125:2017)

ISO 9241-125:2017 provides guidance for the visual presentation of information controlled by software, irrespective of the device. It includes specific properties such as the syntactic or semantic aspects of information, e.g. coding techniques, and gives provisions for the organization of information taking account of human perception and memory capabilities. Those of its provisions that do not apply to specific types of visual interfaces clearly indicate any limitations to their applicability. It does not address specific details of charts, graphs or information visualization.
ISO 9241-125:2017 can be utilized throughout the design process (e.g. as specification and guidance for designers during design or as a basis for heuristic evaluation). Its provisions for the presentation of information depend upon the visual design approach, the task, the user, the environment and the single or multiple technologies that might be used for presenting the information. Consequently, this document cannot be applied without knowledge of the context of use. It is not intended to be used as a prescriptive set of rules to be applied in its entirety but rather assumes that the designer has proper information available concerning task and user requirements and understands the use of available technology.
Some of the provisions of this document are based on Latin-based language usage and might not apply, or might need to be modified, for use with languages that use other alphabets. In applying those that assume a specific language base (e.g. alphabetic ordering of coding information, items in a list), it is important that care is taken to follow its intent of the standard when translation is required to a different language.
ISO 9241-125:2017 does not address auditory or tactile/haptic presentation of information or modality shifting for the presentation of visual information in other modalities.
NOTE ISO 9241‑112 provides high-level ergonomic guidance that applies to all modalities.

Ergonomie der Mensch-System-Interaktion - Teil 125: Empfehlungen zur visuellen Informationsdarstellung (ISO 9241-125:2017)

Dieses Dokument enthält eine Anleitung für die visuelle Darstellung von Informationen, welche über eine Software (ungeachtet des Geräts) gesteuert wird. Es enthält bestimmte Eigenschaften wie syntaktische oder semantische Aspekte von Informationen, z. B. Kodierungsmethoden, und enthält Bestimmungen für die Organisation von Informationen unter Berücksichtigung der menschlichen Wahrnehmung und der Gedächtnisleistungen. Für diejenigen Bestimmungen, die nicht auf bestimmte Arten von visuellen Schnittstellen anwendbar sind, werden jegliche Beschränkungen hinsichtlich der Anwendbarkeit klar herausgestellt. Besondere Einzelheiten zu Tabellen, Diagrammen oder der Visualisierung von Informationen werden nicht behandelt.
Dieses Dokument kann während des Entwicklungsprozesses herangezogen werden (z. B. als Spezifikation und Anleitung für Entwickler während der Entwicklungsphase oder als Basis für eine heuristische Bewertung). Die Bestimmungen für die Darstellung von Informationen in diesem Dokument hängen vom Ansatz der visuellen Gestaltung, der Aufgabe, dem Benutzer, der Umgebung und der Technologie bzw. den Technologien ab, die zur Darstellung dieser Informationen verwendet werden. Folglich kann dieses Dokument nicht ohne Kenntnis des Nutzungskontextes angewandt werden. Die Norm ist nicht als vorschreibendes Regelwerk gedacht, das in seiner Gänze Anwendung zu finden hat, sondern geht vielmehr davon aus, dass der Entwickler über angemessene Informationen hinsichtlich der Aufgaben- und Nutzungsanforderungen verfügt und die Anwendung der verfügbaren Technologie versteht.
Einige der Bestimmungen in diesem Dokument basieren auf der Verwendung von Sprachen des lateinischen Schriftsystems und können unter Umständen nicht auf Sprachen mit anderen Alphabeten angewandt werden bzw. müssen ggf. für diese angepasst werden. Hinsichtlich der Anwendung dieser Bestimmungen, welche eine bestimmte Sprachbasis voraussetzen (z. B. eine alphabetische Anordnung von kodierten Informationen, Punkte in einer Liste), ist es wichtig sicherzustellen, dass die Intention dieser Norm berücksichtigt wird, wenn eine Übersetzung in eine andere Sprache notwendig ist.
Dieses Dokument behandelt keine akustische oder taktile/haptische Darstellung von Informationen oder Modalitätsänderungen für die Darstellung visueller Informationen in anderen Modalitäten.
ANMERKUNG   ISO 9241 112 enthält übergeordnete ergonomiebezogene Empfehlungen, die auf alle Modalitäten anwendbar sind.

Ergonomie de l'interaction homme-système - Partie 125: Recommandations relatives à la présentation visuelle d'informations (ISO 9241-125:2017)

ISO 9241-125:2017 fournit un document d'orientation pour la présentation visuelle d'informations sous le contrôle d'un logiciel, indépendamment du support. Il inclut des propriétés spécifiques telles que les aspects syntaxiques ou sémantiques des informations, par exemple les techniques de codage, et fournit des dispositions relatives à l'organisation des informations en tenant compte des capacités humaines de perception et de mémorisation. Les dispositions qui ne s'appliquent pas à des types spécifiques d'interfaces visuelles indiquent clairement les éventuelles limites de leur applicabilité. Ne sont pas concernés les détails spécifiques des tableaux, des graphiques ou ceux de la visualisation des informations.
ISO 9241-125:2017 peut être utilisé au cours de l'ensemble du processus de conception (par exemple sous la forme de spécifications et de recommandations pour les concepteurs durant la conception ou en tant que base pour une évaluation heuristique). Ses dispositions relatives à la présentation des informations dépendent de l'approche de la conception visuelle, de la tâche, de l'utilisateur, de l'environnement ainsi que des technologies, simples ou multiples, qui peuvent être utilisées pour présenter les informations. Par conséquent, le présent document ne peut pas être appliqué sans connaître le contexte d'utilisation. Il n'est pas conçu pour être utilisé comme un ensemble de règles prescriptives à appliquer dans son intégralité, mais suppose plutôt que le concepteur dispose d'informations appropriées concernant la tâche et les exigences de l'utilisateur et comprend l'utilisation de la technologie disponible.
Certaines des dispositions du présent document se basent sur l'utilisation d'une langue d'origine latine et leur utilisation avec une langue utilisant un autre alphabet peut s'avérer impossible, ou éventuellement nécessiter une modification. En appliquant celles qui supposent une base linguistique spécifique (par exemple ordre alphabétique des informations de codage, des éléments d'une liste), il est important de veiller à respecter l'esprit de la norme lorsqu'une traduction dans une autre langue est exigée.
ISO 9241-125:2017 ne concerne pas la présentation auditive ou tactile/haptique des informations, ni le transfert de modalité à une fin de présentation d'informations visuelles dans d'autres modalités.
NOTE L'ISO 9241‑112 contient des recommandations ergonomiques de haut niveau qui s'appliquent à toutes les modalités.

Ergonomija medsebojnega vpliva človek-sistem - 125. del: Navodilo za vizualen prikaz informacij (ISO 9241-125:2017)

Standard ISO 9241-125 določa zahteve in priporočila za vizualen prikaz informacij in posebnih lastnosti, kot so sintaktični ali semantični vidiki informacij, npr. tehnike kodiranja. Te zahteve in priporočila je mogoče uporabiti skozi celotni postopek načrtovanja (npr. kot specifikacije in smernice za načrtovalce med načrtovanjem, osnova za hevristično vrednotenje). Ta mednarodni standard se uporablja za vse vizualne uporabniške vmesnike, ki jih nadzira programska oprema. Zahteve ali priporočila, ki se ne uporabljajo za vse vrste vizualnih vmesnikov, jasno kažejo kakršne koli morebitne omejitve njihove uporabe. Prikaz informacij je odvisen od pristopa vizualnega načrtovanja, naloge, uporabnika, okolja in posameznih ali več tehnologij, ki se lahko uporabijo za prikaz informacij. Zato standarda ISO 9241-125 ni mogoče uporabljati brez poznavanja konteksta uporabe in standard ni namenjen za uporabo kot predpisan nabor pravil, ki jih je treba uporabljati v celoti. Namesto tega predpostavlja, da ima načrtovalec na voljo ustrezne informacije o nalogah in uporabniških zahtevah ter razume uporabo razpoložljive tehnologije. Nekatere zahteve in priporočila v tem mednarodnem standardu temeljijo na uporabi jezikov, ki temeljijo na latinščini, in se morda ne uporabljajo ali jih je treba spremeniti za uporabo z drugim jezikom. Pri uporabi teh zahtev in priporočil, pri katerih je predvidena določena jezikovna osnova (npr. abecedno urejanje kodirnih informacij, postavk na seznamu), je pomembno upoštevati namen standarda, če je potreben prevod v drug jezik. Standard ISO 9241-125 ne obravnava zvočnih ali taktilnih/haptičnih prikazov informacij ali spremembe modalitete za prikaz vizualnih podatkov v drugih modalitetah.

General Information

Status
Published
Publication Date
17-Oct-2017
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Due Date
18-Oct-2017
Completion Date
18-Oct-2017

RELATIONS

Buy Standard

Standard
EN ISO 9241-125:2018
English language
51 pages
sale 10% off
Preview
sale 10% off
Preview

e-Library read for
1 day

Standards Content (sample)

SLOVENSKI STANDARD
SIST EN ISO 9241-125:2018
01-februar-2018
1DGRPHãþD
SIST EN ISO 9241-12:2001
(UJRQRPLMDPHGVHERMQHJDYSOLYDþORYHNVLVWHPGHO1DYRGLOR]DYL]XDOHQ
SULND]LQIRUPDFLM ,62

Ergonomics of human-system interaction - Part 125: Guidance on visual presentation of

information (ISO 9241-125:2017)
Ergonomie der Mensch-System-Interaktion - Teil 125: Anleitung zur visuellen
Informationsdarstellung (ISO 9241-125:2017)

Ergonomie de l'interaction homme-système - Partie 125: Lignes directrices relatives à la

présentation visuelle de l'information (ISO 9241-125:2017)
Ta slovenski standard je istoveten z: EN ISO 9241-125:2017
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
SIST EN ISO 9241-125:2018 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

---------------------- Page: 1 ----------------------
SIST EN ISO 9241-125:2018
---------------------- Page: 2 ----------------------
SIST EN ISO 9241-125:2018
EN ISO 9241-125
EUROPEAN STANDARD
NORME EUROPÉENNE
October 2017
EUROPÄISCHE NORM
ICS 13.180; 35.180 Supersedes EN ISO 9241-12:1998
English Version
Ergonomics of human-system interaction - Part 125:
Guidance on visual presentation of information (ISO 9241-
125:2017)

Ergonomie de l'interaction homme-système - Partie Ergonomie der Mensch-System-Interaktion - Teil 125:

125: Recommandations relatives à la présentation Anleitung zur visuellen Informationsdarstellung (ISO

visuelle d'informations (ISO 9241-125:2017) 9241-125:2017)
This European Standard was approved by CEN on 15 August 2017.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this

European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references

concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN

member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by

translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management

Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,

Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,

Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels

© 2017 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 9241-125:2017 E

worldwide for CEN national Members.
---------------------- Page: 3 ----------------------
SIST EN ISO 9241-125:2018
EN ISO 9241-125:2017 (E)
Contents Page

European foreword ....................................................................................................................................................... 3

---------------------- Page: 4 ----------------------
SIST EN ISO 9241-125:2018
EN ISO 9241-125:2017 (E)
European foreword

This document (EN ISO 9241-125:2017) has been prepared by Technical Committee ISO/TC 159

“Ergonomics” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of

which is held by DIN.

This European Standard shall be given the status of a national standard, either by publication of an

identical text or by endorsement, at the latest by April 2018, and conflicting national standards shall be

withdrawn at the latest by April 2018.

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. CEN shall not be held responsible for identifying any or all such patent rights.

This document supersedes EN ISO 9241-12:1998.

According to the CEN-CENELEC Internal Regulations, the national standards organizations of the

following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,

Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,

France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,

Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,

Turkey and the United Kingdom.
Endorsement notice

The text of ISO 9241-125:2017 has been approved by CEN as EN ISO 9241-125:2017 without any

modification.
---------------------- Page: 5 ----------------------
SIST EN ISO 9241-125:2018
---------------------- Page: 6 ----------------------
SIST EN ISO 9241-125:2018
INTERNATIONAL ISO
STANDARD 9241-125
First edition
2017-09
Ergonomics of human-system
interaction —
Part 125:
Guidance on visual presentation of
information
Ergonomie de l'interaction homme-système —
Partie 125: Recommandations relatives à la présentation visuelle
d'informations
Reference number
ISO 9241-125:2017(E)
ISO 2017
---------------------- Page: 7 ----------------------
SIST EN ISO 9241-125:2018
ISO 9241-125:2017(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2017, Published in Switzerland

All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form

or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior

written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of

the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO 2017 – All rights reserved
---------------------- Page: 8 ----------------------
SIST EN ISO 9241-125:2018
ISO 9241-125:2017(E)
Contents Page

Foreword ......................................................................................................................................................................................................................................vii

Introduction ............................................................................................................................................................................................................................viii

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Application of ISO 9241-125 .................................................................................................................................................................... 7

4.1 Accessibility ............................................................................................................................................................................................... 7

4.2 General guidance for presentation of information .................................................................................................. 7

4.3 Guidance on the presentation of visual information .............................................................................................. 7

4.4 General issues for the display of visual information .............................................................................................. 8

4.4.1 Legibility of characters and symbols .............................................................................................................. 8

4.4.2 Character height ............................................................................................................................................................... 8

4.4.3 Scaling visually presented information ........................................................................................................ 8

5 Visual structuring of information ....................................................................................................................................................... 8

5.1 Arranging and labelling information ................................................................................................................................... 8

5.1.1 Information location ..................................................................................................................................................... 8

5.1.2 Required information .................................................................................................................................................. 8

5.1.3 Consistent location of areas ................................................................................................................................... 8

5.1.4 Density of displayed information ...................................................................................................................... 9

5.1.5 Distinction of groups .................................................................................................................................................... 9

5.1.6 Sequencing .........................................................................................................................................................................10

5.1.7 Use of conventions ......................................................................................................................................................11

5.1.8 Functional grouping ...................................................................................................................................................11

5.1.9 Arrangement of groups for rapid detection and discrimination .........................................11

5.1.10 Consistency with paper forms ..........................................................................................................................11

5.1.11 Labelling user interface elements ..................................................................................................................11

5.1.12 Label designation .........................................................................................................................................................11

5.1.13 Grammatical construction of labels ..............................................................................................................11

5.1.14 Label position ..................................................................................................................................................................11

5.1.15 Label position for individual check boxes or radio buttons ....................................................12

5.1.16 Separation of labels and associated information ..............................................................................12

5.1.17 Label format and alignment ................................................................................................................................12

5.1.18 Labels for units of measurement ....................................................................................................................12

5.1.19 Differentiating objects of identical type ...................................................................................................12

5.2 Using windows to present information ..........................................................................................................................12

5.2.1 Appropriateness of windows .............................................................................................................................12

5.2.2 Multiple windows ........................................................................................................................................................13

5.2.3 Selection of window format ................................................................................................................................13

6 Using user interface elements to organize information ...........................................................................................14

6.1 Lists ................................................................................................................................................................................................................14

6.1.1 List structure ....................................................................................................................................................................14

6.1.2 Item separation ..............................................................................................................................................................14

6.1.3 Alphabetic information ...........................................................................................................................................14

6.1.4 Numeric information.................................................................................................................................................14

6.1.5 Fixed font size ..................................................................................................................................................................14

6.1.6 Item numbering .............................................................................................................................................................15

6.1.7 Indication of relative position of displayed information ............................................................15

6.1.8 Indication of list continuation ...........................................................................................................................15

6.2 Tables ...........................................................................................................................................................................................................15

6.2.1 List organization in tables ....................................................................................................................................15

6.2.2 Maintaining column and row headings .....................................................................................................16

6.2.3 Spacing as a visual technique for grouping information ............................................................16

© ISO 2017 – All rights reserved iii
---------------------- Page: 9 ----------------------
SIST EN ISO 9241-125:2018
ISO 9241-125:2017(E)

6.2.4 Column spacing ..............................................................................................................................................................16

6.3 Entry fields ..............................................................................................................................................................................................16

6.3.1 Entry field format .........................................................................................................................................................16

6.3.2 Entry field length ..........................................................................................................................................................17

6.4 Windows ....................................................................................................................................................................................................17

6.4.1 Unique window identification ...........................................................................................................................17

6.4.2 Application information .........................................................................................................................................17

6.4.3 Default window parameters ...............................................................................................................................17

6.4.4 Consistent window appearance within an application ...............................................................17

6.4.5 Consistent window appearance within a multi-application environment .................17

6.4.6 Indication of primary/secondary window relationships ..........................................................18

6.4.7 Identification of window control elements............................................................................................18

6.4.8 Location of window control elements ........................................................................................................18

6.4.9 Size and location across sessions ...................................................................................................................18

6.4.10 Duplicate or split windows ..................................................................................................................................18

6.4.11 Resizing windows ........................................................................................................................................................18

6.4.12 Resizing window panes...........................................................................................................................................18

6.4.13 Predictable new window location .................................................................................................................18

6.4.14 New windows offset ........................................................................................................................................... ........18

6.4.15 New window on top ...................................................................................................................................................18

6.4.16 Placement and size of new window .............................................................................................................19

6.4.17 Placement of secondary windows .................................................................................................................19

6.4.18 Warning for application termination ..........................................................................................................19

6.4.19 Restoring hidden windows ..................................................................................................................................19

6.4.20 Identification cues for iconified window .................................................................................................19

6.4.21 Predictable position of an icon representing a window .............................................................19

6.4.22 Visual cue in icon for important events ....................................................................................................19

6.4.23 Discriminable cue for application status .................................................................................................19

6.4.24 Discriminable cue for restored windows ................................................................................................20

6.4.25 Identification cues for restored window ..................................................................................................20

6.4.26 Input cursor location ........................................................................................................................................... ......20

6.4.27 Visual cues for window with focus ................................................................................................................20

6.4.28 Manipulation of the size of windows ..........................................................................................................20

6.4.29 Feedback provided during resize ...................................................................................................................20

6.4.30 Original size indicator during resize ...........................................................................................................20

6.4.31 Independence of resize dimensions .............................................................................................................20

6.4.32 Scaling ....................................................................................................................................................................................21

6.4.33 Sizing effects on window contents ................................................................................................................21

6.4.34 Scrolling and paging ........................................................................................................................................... ........21

6.4.35 Moving window contents in multiple units ...........................................................................................21

6.4.36 Provide scrolling by smallest meaningful unit ....................................................................................21

6.4.37 Provide scrolling by large units........................................................................................................................21

6.4.38 Consistent direction of scrolling......................................................................................................................21

6.4.39 Visual cue for group membership ..................................................................................................................22

7 Graphical objects ...............................................................................................................................................................................................22

7.1 Cursors and pointers ......................................................................................................................................................................22

7.1.1 Designation of cursor and pointer position ..........................................................................................22

7.1.2 Cursor occlusion of characters .........................................................................................................................22

7.1.3 Cursor and pointer location ................................................................................................................................22

7.1.4 Cursor “home” position ...........................................................................................................................................22

7.1.5 Initial position for entry fields ..........................................................................................................................22

7.1.6 Point designation accuracy ..................................................................................................................................22

7.1.7 Different cursors/pointers ...................................................................................................................................22

7.1.8 Active cursor/pointer ...............................................................................................................................................23

7.1.9 Multiple cursors and pointers ...........................................................................................................................23

7.2 Icons ..............................................................................................................................................................................................................23

7.2.1 Guidance on design and use of icons ...........................................................................................................23

7.2.2 Text alternative for icons .......................................................................................................................................23

iv © ISO 2017 – All rights reserved
---------------------- Page: 10 ----------------------
SIST EN ISO 9241-125:2018
ISO 9241-125:2017(E)

7.2.3 Neutral icons ....................................................................................................................................................................23

7.2.4 Cross-cultural icons ....................................................................................................................................................23

7.2.5 Ease of learning ..............................................................................................................................................................24

7.2.6 Icons containing consistent cues ....................................................................................................................24

7.2.7 National or international graphics ................................................................................................................24

7.2.8 Reuse of existing icons .............................................................................................................................................24

7.2.9 User guidance for icons ...........................................................................................................................................24

8 Coding techniques ............................................................................................................................................................................................24

8.1 General recommendations for codes ................................................................................................................................24

8.1.1 Introduction ......................................................................................................................................................................24

8.1.2 Meeting user expectations....................................................................................................................................25

8.1.3 Explaining codes ...........................................................................................................................................................25

8.1.4 Distinctiveness of codes..........................................................................................................................................25

8.1.5 Consistent coding .........................................................................................................................................................25

8.1.6 Meaningfulness ..............................................................................................................................................................25

8.1.7 Access to meaning of code ....................................................................................................................................25

8.1.8 Use of standards or conventional meaning ............................................................................................26

8.1.9 Rules of code construction ...................................................................................................................................26

8.1.10 Codes for missing information ..........................................................................................................................26

8.1.11 Partitioning long information items ............................................................................................................26

8.2 Alphanumeric coding .....................................................................................................................................................................26

8.2.1 Length of character strings ..................................................................................................................................26

8.2.2 Alphabetic vs. numeric codes ............................................................................................................................26

8.2.3 Same meaning for upper and lower case characters .....................................................................26

8.2.4 Visually similar alphanumeric characters ..............................................................................................27

8.2.5 Length of abbreviations ..........................................................................................................................................27

8.2.6 Abbreviations of different length ...................................................................................................................27

8.2.7 Truncation ..........................................................................................................................................................................27

8.2.8 Deviation from the rules of code construction for abbreviations ......................................27

8.2.9 Conventional and task related abbreviations ...
...

Questions, Comments and Discussion

Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.