EN ISO 9241-960:2017

Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions (ISO 9241-960:2017)

ISO 9241-960:2017 gives guidance on the selection or creation of the gestures to be used in a gesture interface. It addresses the usability of gestures and provides information on their design, the design process and relevant parameters that are to be considered. In addition, it provides guidance on how gestures should be documented. This document is concerned with gestures expressed by a human and not with the system response generated when users are performing these gestures.
NOTE 1    Specific gestures are standardized within ISO/IEC 14754 and the ISO/IEC 30113 series.
NOTE 2    Input devices such as tablets or spatial gesture recognition devices can capture gestures in 2D or 3D. All human gestures are 3D.

Ergonomie der Mensch-System-Interaktion - Teil 960: Rahmen und Anleitung zur Gestensteuerung (ISO 9241-960:2017)

Ergonomie de l'interaction homme-système - Partie 960: Cadre et lignes directrices relatives aux interactions gestuelles (ISO 9241-960:2017)

ISO 9241-960:2017 fournit des lignes directrices pour la sélection ou la création des gestes devant être utilisés dans une interface gestuelle. Il traite de l'utilisabilité des gestes et fournit des informations sur leur conception, le processus de conception et les paramètres pertinents à prendre en compte. En outre, il fournit des lignes directrices relatives à la manière dont il convient de documenter les gestes. Le présent document concerne les gestes effectués par un humain et non la réponse du système générée lorsque les utilisateurs effectuent ces gestes.
NOTE 1    Des gestes spécifiques sont normalisés par l'ISO/IEC 14754 et la série de normes ISO/IEC 30113.
NOTE 2    Les dispositifs d'entrée tels que les tablettes ou les dispositifs de reconnaissance spatiale de gestes peuvent capturer des gestes en 2D ou 3D. Tous les gestes humains sont en 3D.

Ergonomija medsebojnega vpliva človek-sistem - 960. del: Okvir in navodila za interakcijo kretenj (ISO 9241-960:2017)

Ta standard podaja smernice za izbiro ali ustvarjanje kretenj, ki se uporabljajo za vmesnike z nadzorom s kretnjami. Obravnava uporabnost kretenj in zagotavlja informacije o oblikovanju kretenj, postopku ter ustreznih parametrih. Poleg tega ta standard podaja smernice o tem, kako je treba dokumentirati kretnje. Standard obravnava kretnje, ki jih izvede človek, in ne obravnava sistemskega odziva, do katerega pride, ko uporabniki izvajajo te kretnje.

General Information

• Status: Published
• Publication Date: 24-Oct-2017
• Withdrawal Date: 29-Apr-2018
• ICS: 13.180 - Ergonomics
• ICS: 35.080 - Software
• ICS: 35.180 - IT Terminal and other peripheral equipment
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
• Current Stage: 6060 - Definitive text made available (DAV) - Publishing
• Start Date: 25-Oct-2017
• Completion Date: 25-Oct-2017
• Ref Project: SIST EN ISO 9241-960:2018 - Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions (ISO 9241-960:2017)

Standards Content (Sample)

SLOVENSKI STANDARD
01-februar-2018
(UJRQRPLMDPHGVHERMQHJDYSOLYDþORYHNVLVWHPGHO2NYLULQQDYRGLOD]D
LQWHUDNFLMRNUHWHQM,62
Ergonomics of human-system interaction - Part 960: Framework and guidance for
gesture interactions (ISO 9241-960:2017)
Ergonomie der Mensch-System-Interaktion - Teil 960: Rahmen und Anleitung zur
Gestensteuerung (ISO 9241-960:2017)
Ergonomie de l'interaction homme-système - Partie 960: Cadre et lignes directrices
relatives aux interactions gestuelles (ISO 9241-960:2017)
Ta slovenski standard je istoveten z: EN ISO 9241-960:2017
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 9241-960
EUROPEAN STANDARD
NORME EUROPÉENNE
October 2017
EUROPÄISCHE NORM
ICS 13.180; 35.180
English Version
Ergonomics of human-system interaction - Part 960:
Framework and guidance for gesture interactions (ISO
9241-960:2017)
Ergonomie de l'interaction homme-système - Partie Ergonomie der Mensch-System-Interaktion - Teil 960:
960: Cadre et lignes directrices relatives aux Rahmen und Anleitung zur Gestensteuerung (ISO
interactions gestuelles (ISO 9241-960:2017) 9241-960:2017)
This European Standard was approved by CEN on 6 July 2017.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2017 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 9241-960:2017 E
worldwide for CEN national Members.

Contents
European foreword . 3
European foreword
This document (EN ISO 9241-960:2017) has been prepared by Technical Committee ISO/TC 159
“Ergonomics” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of
which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by April 2018, and conflicting national standards shall be
withdrawn at the latest by April 2018.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Endorsement notice
The text of ISO 9241-960:2017 has been approved by CEN as EN ISO 9241-960:2017 without any
modification.
INTERNATIONAL ISO
STANDARD 9241-960
First edition
2017-09
Ergonomics of human-system
interaction —
Part 960:
Framework and guidance for gesture
interactions
Ergonomie de l'interaction homme-système —
Partie 960: Cadre et lignes directrices relatives aux interactions
gestuelles
Reference number
ISO 9241-960:2017(E)
©
ISO 2017
ISO 9241-960:2017(E)
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
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ii © ISO 2017 – All rights reserved

ISO 9241-960:2017(E)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 General . 2
4.1 Need for a standard on gesture usability . 2
4.2 Usage. 2
4.3 Intentional and unintentional gestures . 3
4.4 Matching gestures and functionality . 3
5 Ergonomics of gestures. 4
5.1 Ergonomic constraints and features . 4
5.2 Device capabilities . 4
5.3 Device constraints . 4
6 Guidance in defining gestures . 5
6.1 Process for gesture definition . 5
6.1.1 General. 5
6.1.2 Exploring the design space . 5
6.1.3 Identifying purposes . 6
6.1.4 Designing gestures and gesture commands . 7
6.1.5 Organizing gesture sets . 7
6.1.6 Evaluating gestures . 7
6.1.7 Iterating the gesture interface. 8
6.1.8 Documenting gestures . 8
6.1.9 Explaining gestures . 8
6.2 Features of gestures . 8
6.2.1 Mapping of gesture commands to functions . 8
6.2.2 Nested gestures . 8
6.2.3 Feedback for stroke gestures . 9
6.2.4 Continuous feedback for gesture commands . 9
6.2.5 Use of feedforward information for stroke gestures . 9
6.2.6 Parameters of gesture commands .10
6.3 Timing and speed .10
6.3.1 Recognition of a gesture at different speeds.10
6.3.2 Use of the speed of a gesture .10
6.4 Tolerance of gesture interface .10
6.5 Sequences of gestures .10
6.5.1 Beginning a gesture .10
6.5.2 Feedback on gesture initiation .10
6.5.3 Completing the purpose of a gesture .10
6.5.4 Feedback on gesture completion .10
6.5.5 The need for transition between gestures .11
6.5.6 The effect of transitions between gestures .11
6.5.7 Overlapping gestures .11
6.5.8 State changes . . .11
6.6 Gesture sets .11
6.6.1 General.11
6.6.2 Purpose of a set of gestures .11
6.6.3 Consistency among gestures .
...