EN ISO 9241-910:2011

Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011)

ISO 9241-910:2011 provides a framework for understanding and communicating various aspects of tactile/haptic interaction. It defines terms, describes structures and models, and gives explanations related to the other parts of the ISO 9241 "900" subseries. It also provides guidance on how various forms of interaction can be applied to a variety of user tasks.
It is applicable to all types of interactive systems making use of tactile/haptic devices and interactions.
It does not address purely kinaesthetic interactions, such as gestures, although it might be useful for understanding such interactions.

Ergonomie der Mensch-System-Interaktion - Teil 910: Rahmen für die taktile und haptische Interaktion (ISO 9241-910:2011)

Dieser Teil der ISO 9241 bietet ein Rahmenwerk für das Verständnis und den Austausch über die verschiedenen Aspekte der taktilen/haptischen Interaktion. Sie definiert Begriffe, beschreibt Strukturen und Modelle, und gibt Erläuterungen, die auf andere Teile der Normen¬reihe 9241 "900" Bezug nehmen. Sie bietet auch Anweisungen, wie verschiedene Formen der Interaktion auf unterschiedliche Anwenderaufgaben angewendet werden können.
Sie ist für alle Typen von Interaktionssystemen, die taktile/haptische Geräte und Interaktionen anwendbar.
Sie spricht keine rein kinästhetischen Interaktionen, wie Gesten an, auch wenn es für das Verständnis derartiger Interaktionen nützlich sein könnte.

Ergonomie de l'interaction homme-système - Partie 910: Cadre pour les interactions tactiles et haptiques (ISO 9241-910:2011)

L'ISO 9241-910:2011 fournit un cadre permettant de comprendre et d'échanger sur différents aspects de l'interaction tactile/haptique. Elle définit des termes, décrit des structures et des modèles, et donne des explications en rapport avec les autres parties de la série de normes «900» de l'ISO 9241. Elle donne également des lignes directrices sur la façon dont les différentes formes d'interaction peuvent être appliquées aux diverses tâches de l'utilisateur.
Elle est applicable à tous les types de systèmes interactifs utilisant des dispositifs et interactions tactiles/haptiques.
L'ISO 9241-910:2011 ne traite pas des interactions purement kinesthésiques, tels que les gestes, bien qu'elle puisse être utile pour de telles interactions.

Ergonomija medsebojnega vpliva človek-sistem - 910. del: Okvirna specifikacija za otipno in haptično medsebojno vplivanje (ISO 9241-910:2011)

Ta standard zagotavlja okvirno specifikacijo za razumevanje in komunikacijo o različnih vidikih otipnega in haptičnega medsebojnega vplivanja.
Vsebuje definicije, strukture, modele in razlage, ki so uporabljene v drugih delih serij 9241-9xx.
Prav tako zagotavlja splošne informacije o tem, kako se lahko uporabijo različne oblike medsebojnega vpliva za različne naloge uporabnika.
Velja za vse vrste sistemov medsebojnega vpliva, ki izrabljajo uporabo otipnih in haptičnih naprav in medsebojnih vplivanj.
OPOMBA: ta standard ne naslavlja čista kinestetična medsebojna vplivanja, kot so geste, čeprav je lahko koristen pri takih medsebojnih vplivanjih.

General Information

• Status: Published
• Publication Date: 14-Jul-2011
• Withdrawal Date: 30-Jan-2012
• ICS: 13.180 - Ergonomics
• ICS: 35.180 - IT Terminal and other peripheral equipment
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
• Current Stage: 6060 - Definitive text made available (DAV) - Publishing
• Start Date: 15-Jul-2011
• Completion Date: 15-Jul-2011
• Ref Project: SIST EN ISO 9241-910:2011 - Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011)

Standards Content (Sample)

SLOVENSKI STANDARD
01-december-2011
(UJRQRPLMDPHGVHERMQHJDYSOLYDþORYHNVLVWHPGHO2NYLUQDVSHFLILNDFLMD]D
RWLSQRLQKDSWLþQRPHGVHERMQRYSOLYDQMH,62
Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic
interaction (ISO 9241-910:2011)
Ergonomie der Mensch-System-Interaktion - Teil 910: Rahmen für die taktile und
haptische Interaktion (ISO 9241-910:2011)
Ergonomie de l'interaction homme-système - Partie 910: Cadre pour les interactions
tactiles et haptiques (ISO 9241-910:2011)
Ta slovenski standard je istoveten z: EN ISO 9241-910:2011
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN ISO 9241-910
NORME EUROPÉENNE
EUROPÄISCHE NORM
July 2011
ICS 13.180; 35.180
English Version
Ergonomics of human-system interaction - Part 910: Framework
for tactile and haptic interaction (ISO 9241-910:2011)
Ergonomie de l'interaction homme-système - Partie 910: Ergonomie der Mensch-System-Interaktion - Teil 910:
Cadre pour les interactions tactiles et haptiques (ISO 9241- Rahmen für die taktile und haptische Interaktion (ISO 9241-
910:2011) 910:2011)
This European Standard was approved by CEN on 8 July 2011.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same
status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2011 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 9241-910:2011: E
worldwide for CEN national Members.

Contents Page
Foreword .3

Foreword
This document (EN ISO 9241-910:2011) has been prepared by Technical Committee ISO/TC 159
“Ergonomics” in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is
held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by January 2012, and conflicting national standards shall be withdrawn at
the latest by January 2012.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland and the United Kingdom.
Endorsement notice
The text of ISO 9241-910:2011 has been approved by CEN as a EN ISO 9241-910:2011 without any
modification.
INTERNATIONAL ISO
STANDARD 9241-910
First edition
2011-07-15
Ergonomics of human-system
interaction —
Part 910:
Framework for tactile and haptic
interaction
Ergonomie de l'interaction homme-système —
Partie 910: Cadre pour les interactions tactiles et haptiques

Reference number
ISO 9241-910:2011(E)
©
ISO 2011
ISO 9241-910:2011(E)
©  ISO 2011
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
ISO copyright office
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Published in Switzerland
ii © ISO 2011 – All rights reserved

ISO 9241-910:2011(E)
Contents Page
Foreword .v
Introduction.vii
1 Scope.1
2 Terms and definitions .1
3 Introduction to haptics.4
4 Human haptic exploration .5
4.1 Importance of the haptic sense .5
4.2 Haptics and vision.5
4.3 Manual exploration of objects.6
4.4 Training in exploratory procedures.6
4.5 The problem of getting an overview of a scene with haptics .7
4.6 Minimum physical stimulation: absolute thresholds .7
4.7 Minimum differences needed for perception.7
4.8 Perception of geometric properties of objects.7
4.9 Perception of weight .7
4.10 Perception of material properties .8
4.11 Number and size of contact surfaces in tactile/haptic devices.8
4.12 Summary .8
5 When to use tactile/haptic interactions.9
5.1 General .9
5.2 Accessibility.9
5.3 Desktop interactions .10
5.4 Mobile interactions.10
5.5 Robotics .10
5.6 Medical.11
5.7 Gaming .11
5.8 Art and creativity .12
5.9 Multimodal applications and simulators.12
6 Designing tactile/haptic interactions.13
6.1 Design guidelines for tactile/haptic interaction .13
6.2 Designing tactile/haptic space.14
6.3 Addressability and resolution in tactile/haptic interaction.15
7 User-initiated interactive task primitives .17
7.1 General .17
7.2 Searching .17
7.3 Overviewing .17
7.4 Navigating .18
7.5 Targeting .18
7.6 Selection.18
7.7 Manipulation .19
8 Tactile/haptic interaction elements .20
8.1 General .20
8.2 Tactile/haptic functional effects.20
8.3 Tactile/haptic properties of objects.21
8.4 Control elements .23
8.5 Using multi-point-contact interfaces.23
8.6 Combining elements and effects .24
8.7 Distinguishability.24
ISO 9241-910:2011(E)
9 The range of tactile/haptic interface devices.24
9.1 General.24
9.2 Selection criteria.24
Annex A (informative) Tactile devices.35
Annex B (informative) Tactile/haptic devices that provide force feedback.39
Annex C (informative) Physiology of haptics.44
Bibliography .50

iv © ISO 2011 – All rights reserved

ISO 9241-910:2011(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO,
...