EN 9104-003:2009
(Main)Aerospace series - Quality management systems - Part 003: Requirements for Aerospace Quality Management System (AQMS) Auditor Training and Qualification
Aerospace series - Quality management systems - Part 003: Requirements for Aerospace Quality Management System (AQMS) Auditor Training and Qualification
This document provides the minimum requirements (Body of Knowledge) for AQMS Auditors who will participate in AQMS Certification/registration activities including Auditor Authentication process and for training organization. It is applicable to auditors seeking formal approval to conduct audits of the AQMS systems under the IAQG and those who manage the competency element of an AQMS audit program and to training organizations.
Luft- und Raumfahrt - Qualitätsmanagementsysteme - Teil 003: Anforderungen an Schulung und Qualifikation von Auditoren für Qualitätsmanagementsysteme der Luft- und Raumfahrt (AQMS)
Dieses Dokument enthält die Mindestanforderungen (Grundwissen) für AQMS-Auditoren, die an AQMSZertifizierungs-/
Registrierungsaktivitäten, einschließlich der Prozesse für die Authentifizierung von Auditoren,
teilnehmen, sowie für Schulungsorganisationen. Es gilt für Auditoren, die eine formelle Zulassung für die
Durchführung von Audits nach den AQMS-Systemen der IAQG anstreben, sowie für die für das Management
der Qualifikationsaspekte eines AQMS-Auditprogramms zuständigen Personen, und für Schulungsorganisationen.
Série aérospatiale - Systèmes de management de la qualité - Partie 003 : Exigences applicables au Système de Management de la Qualité dans le domaine Aérospatial (SMQA) Formation et Qualification des Auditeurs
Aeronavtika - Sistemi vodenja kakovosti - 003. del: Zahteve za usposabljanje in kvalifikacijo presojevalcev sistemov vodenja kakovosti na področju aeronavtike
General Information
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Standards Content (Sample)
SLOVENSKI STANDARD
01-maj-2009
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Aerospace series - Quality management systems - Part 003: Requirements for
Aerospace Quality Management System (AQMS) Auditor Training and Qualification
Luft- und Raumfahrt - Qualitätsmanagementsysteme - Teil 003: Anforderung an das
Qualitätsmanagementsysteme der Luft- und Raumfahrt anwendbar für Auditoren
Ausbildung und Qualifikation
Série aérospatiale - Systèmes de management de la qualité - Partie 003 : Exigences
applicables au Système de Management de la Qualité dans le domaine Aérospatial
(SMQA) Formation et Qualification des Auditeurs
Ta slovenski standard je istoveten z: EN 9104-003:2009
ICS:
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
49.020 Letala in vesoljska vozila na Aircraft and space vehicles in
splošno general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN 9104-003
NORME EUROPÉENNE
EUROPÄISCHE NORM
February 2009
ICS 49.020
English Version
Aerospace series - Quality management systems - Part 003:
Requirements for Aerospace Quality Management System
(AQMS) Auditor Training and Qualification
Série aérospatiale - Systèmes de management de la Luft- und Raumfahrt - Qualitätsmanagementsysteme - Teil
qualité - Partie 003 : Exigences applicables au Système de 003: Anforderung an das Qualitätsmanagementsysteme
Management de la Qualité dans le domaine Aérospatial der Luft- und Raumfahrt anwendbar für Auditoren
(SMQA) Formation et Qualification des Auditeurs Ausbildung und Qualifikation
This European Standard was approved by CEN on 11 July 2008.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same status as the
official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,
Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2009 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 9104-003:2009: E
worldwide for CEN national Members.
Contents Page
Foreword .3
Introduction .4
1 Scope .5
2 Normative references .5
3 Terms and definitions .5
4 General .7
5 AQMS auditor competency requirements .8
6 Requirements for training courses . 10
7 AQMS aerospace experience auditor evaluation and authentication . 19
8 Re-authentication or withdrawal of AQMS AEA . 20
Annex A (normative) Detailed requirements for training courses . 21
A.1 AQMS foundation course . 21
A.2 AQMS standard auditor course . 21
A.3 EN 9100 - Aerospace industry specific course (formerly the in-depth/competency course) . 23
A.4 EN 9110 - Aerospace industry specific course for repair/maintenance. 24
A.5 Off-site/self study course . 25
Bibliography . 28
Foreword
This document (EN 9104-003:2009) has been prepared by the Aerospace and Defence Industries Association
of Europe - Standardization (ASD-STAN).
After enquiries and votes carried out in accordance with the rules of this Association, this Standard has
received the approval of the National Associations and the Official Services of the member countries of ASD,
prior to its presentation to CEN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by August 2009, and conflicting national standards shall be withdrawn at
the latest by August 2009.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland and the United Kingdom.
Introduction
This document is written to define a common process for aerospace auditor training and authentication to be
utilized by all the International Aerospace Quality Group (IAQG) sectors. In order to harmonize the
presentation, the clause numbering system of this standard has been modified accordingly.
In December 1998, the Aerospace Industry established the International Aerospace Quality Group (IAQG)
with the purpose of achieving significant improvements in quality and reductions in cost throughout the value
stream.
IAQG developed a truly global scheme IAQG 9104 for the use of assessment results performed by
Certification/Registration Bodies (CRBs), based on the 9100-series standards and taking into account the
schemes already in use or under development in the various IAQG sectors.
This document supplements the existing international requirements for the accreditation of personnel
certification bodies, accreditation of CRBs and auditor certification programs.
Confidence and reliance in the audit process depends on the competence of those conducting the audit,
making certification/registration decisions and supporting an audit program. Competence is based on the
demonstration of personal attributes, and the ability to apply Aerospace Quality Management System (AQMS)
knowledge and skills gained through education, work experience, auditor training and audit experience.
(EN ISO 19011:2002, 7.1).
Knowledge and skills are only two elements of competency. Therefore, organizations operating AQMS audit
programs should establish and implement effective competency systems that are based on
EN ISO 19011:2002 (section 7), ISO/IEC Guide 62 and IAF GD 2.
The IAF Guidance on the application of ISO/IEC Guide 62 (IAF GD 2) requires personnel operating in a
specific technical field to have competence for the functions they perform, be they management, technical,
administrative or other (IAF GD 2 G 2.21). This means that an organization operating an aerospace auditing
program should have adequate personnel with required knowledge of aerospace processes, product and
system requirements to ensure their audit program is able to operate effectively and in accordance with
Aerospace Industry requirements.
Contained herein are requirements for Aerospace Auditor Competency and Training Course to satisfy the
competency criteria in IAQG 9104 to support certification/registration and recognition of Aerospace Quality
Management Systems.
1 Scope
This document provides the minimum requirements (Body of Knowledge) for AQMS Auditors who will
participate in AQMS Certification/registration activities including Auditor Authentication process and for
training organization. It is applicable to auditors seeking formal approval to conduct audits of the AQMS
systems under the IAQG and those who manage the competency element of an AQMS audit program and to
training organizations.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
EN 9100, Aerospace series — Quality management systems — Requirements (based on ISO 9001:2000) and
Quality systems — Model for quality assurance in design, development, production, installation and servicing
(based on ISO 9001:1994)
EN 9104, Aerospace series — Quality management systems — Requirements for Aerospace Quality
Management System Certification/Registrations Programs
EN 9110, Aerospace series — Quality systems — Model for quality assurance applicable to maintenance
organizations
EN 9120, Aerospace series — Quality management systems — Requirements for stockist distributors (based
on ISO 9001:2000)
EN ISO 9000:2005, Quality management systems — Fundamentals and vocabulary (ISO 9000:2005)
EN ISO 9001, Quality management systems — Requirements (ISO 9001:2008)
EN ISO 19011:2002, Guidelines for quality and/or environmental management systems auditing
(ISO 19011:2002)
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1
accreditation body
AB
body recognized by an IAQG sector that has the primary responsibility for the accreditation of certification
bodies to issue certifications/registrations to Aerospace Quality Management Systems standards
3.2
aerospace
business of design, manufacture, maintenance, distribution and support of aviation vehicles and engines,
accessories and component parts, all ancillary and allied businesses including aerospace vehicle operations
NOTE This also includes Space and Defence.
1 Or the corresponding AAQG standards (e.g. AS, ARP, etc.) or APAQG (e.g. JISQ, SJAC, HB, etc.).
3.3
aerospace experience auditor
AEA
auditor that has met the requirements set forth in this document and in EN 9104
3.4
aerospace product
aircraft, rotorcraft, guided weapon, launcher, spacecraft, other product designed to travel through the air,
inside or outside the ground effect, or to travel outside the influence of the earth’s atmosphere or major
components of these products such as engines or major sub-systems or parts, appliances, equipment and
materials as contained in these
Refer to EN 9104.
3.5
aerospace quality management system standards
AQMS
standards published under the umbrella of IAQG generally referred to as EN 9100, EN 9110 and EN 9120
NOTE In some countries, these standards are published with different designations.
3.6
auditor
person that has met the requirements set forth in EN 9104 and this document
3.7
auditor authentication body
AAB
body recognized by an IAQG sector that has the primary responsibility for certifying or approving persons (e.g.
auditors) against specific requirements
3.8
blended learning
combination of electronic, knowledge-based training and face-to-face, skills-based training
3.9
body of knowledge
framework that defines the current boundaries of knowledge of the quality profession within the IAQG; it is set
out as simple statements of knowledge that can be used and developed by user groups such as the
educational establishment, training establishments, membership and those organizations that need to define
guidance or competencies for their quality professionals
NOTE The IAQG's Body of Quality Knowledge is revised and administered by the IAQG People Capability Strategy
Stream that accepts requests for revision as and when they arise from user groups and other interested parties.
3.10
Certification Body(ies)
CB
body that audits and certifies/registers the conformity of the quality management system of organizations with
respect to published aerospace quality management system (AQMS) standards and any supplementary
documentation required under the system
NOTE Also referred to as a Certification/Registration Body (CRB).
2 Sectors may use other names for 'Auditor', 'Aerospace Auditor' and 'Aerospace Experienced Auditor’ (AEA) as long as
the requirements of EN 9104 and this document are applied.
...
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