EN 12170:2002

Heating systems in buildings - Procedure for the preparation of documents for operation, maintenance and use - Heating systems requiring a trained operator

This standard specifies requirements for providing documents for the operation, mainte-nance and use of heating systems in buildings requiring a trained operator.
Parts of heating systems covered by this standard are:
- boilers or heat supply equipment, including control;
- safety arrangements, including air supply;
- district heating heat exchangers, heat meters and primary domestic hot water production facilities;
- energy sources, storage and supply;
- flue gas systems, including condensate treatment and disposal;
- heat distribution network, including associated components;
- heat emitters, including accessories;
- systems for control and supervision;
- water treatments and procedures (e.g. chemical and physical, including antifreeze).

Heizungsanlagen in Gebäuden - Betriebs-, Wartungs- und Bedienungsanleitungen - Heizungsanlagen, die qualifiziertes Bedienungspersonal erfordern

Diese Norm legt Anforderungen an eine Dokumentation für Betrieb, Wartung und Bedienung von Heizungsanlagen in Gebäuden fest, bei denen qualifiziertes Bedienungspersonal erforderlich ist.
Im Rahmen dieser Norm gehören zu einer Heizungsanlage:
¾ Heizkessel oder Einrichtungen zur Wärmeversorgung, Steuerungs- und Regelsysteme;
¾ Sicherheitseinrichtungen, einschließlich Einrichtungen zur Verbrennungsluftzufuhr;
¾ Übergabestationen für Fernwärme, Heizkostenverteiler und primärseitige häusliche Warmwasserbereitung;
¾ Brennstoffversorgung, -lagerung und -zufuhr;
¾ Abgassysteme, einschließlich Kondensatbehandlung und -entsorgung;
¾ Einrichtungen zur Wärmeabgabe, einschließlich dazugehöriger Komponenten;
¾ Heizflächen, einschließlich Zubehör;
¾ Systeme für Steuerung/Regelung und Überwachungssysteme;
¾ Wasseraufbereitung sowie sonstige Behandlungsverfahren für Wasser (z.B. chemische, physikalische oder sonstige Verfahren einschließlich Behandlungen wegen Frostschutz).

Systèmes de chauffage dans les bâtiments - Instructions de conduite, maintenance et utilisation - Systèmes de chauffage exigeant un opérateur professionnel

La présente Norme européenne spécifie des exigences relatives aux documents pour la conduite, la maintenance et l'utilisation des systèmes de chauffage dans les bâtiments nécessitant un opérateur professionnel pour la conduite.
Les parties de systèmes de chauffage prises en compte dans la présente norme sont les suivantes :
   chaudières ou systèmes d'adduction de chaleur, y compris la commande ;
   dispositifs de sécurité, y compris l'alimentation en air ;
   installations de production d'eau chaude domestique ;
   stockage et alimentation en énergie ;
   conduits de fumée, y compris le recueil et l'évacuation des condensats ;
   réseau de distribution de chaleur, y compris les composants associés ;
   émetteurs de chaleur, y compris les accessoires ;
   systèmes de commande et supervision ;
   traitement des eaux et modes opératoires (par exemple, chimique, physique, y compris antigel).

Grelni sistemi v stavbah – Postopki za pripravo dokumentov za delovanje, vzdrževanje in uporabo – Grelni sistemi, ki zahtevajo usposobljenega upravljavca

General Information

• Status: Published
• Publication Date: 16-Jul-2002
• ICS: 91.140.10 - Central heating systems
• Technical Committee: CEN/TC 228 - Heating systems in buildings
• Drafting Committee: CEN/TC 228/WG 3 - Instructions for operation, maintenance and use
• Current Stage: 9060 - Closure of 2 Year Review Enquiry - Review Enquiry
• Start Date: 03-Mar-2024
• Completion Date: 03-Mar-2024
• Ref Project: SIST EN 12170:2004 - Heating systems in buildings - Procedure for the preparation of documents for operation, maintenance and use - Heating systems requiring a trained operator

Overview

EN 12170:2002 (CEN) - "Heating systems in buildings - Procedure for the preparation of documents for operation, maintenance and use - Heating systems requiring a trained operator" defines requirements for the preparation, content and delivery of Operation, Maintenance & Use (OM&U) documents for building heating systems that need a trained operator. The standard covers system-wide documentation to support safe, energy‑efficient and regulatory‑compliant operation of boilers, heat supply equipment, distribution networks, flue gas systems, district heat exchangers, heat emitters, controls and water treatment.

Key topics and requirements

• Scope and applicability: Applies to heating systems in buildings that are designed for operation by persons with specific technical training.
• OM&U content requirements: Documents must include a general system description, schematic drawings, commissioning and balancing reports, manufacturers’ documentation, and a clear table of contents.
• Operation instructions: Operation schedules, start‑up and shut‑down procedures, zone/sub‑system operation, economical operation guidance, control and safety system operation, and operational recording (events, fuel deliveries).
• Maintenance instructions: Maintenance plan, inspection schedules, preventive and corrective maintenance procedures, repair/replacement records and methods for isolating systems for service.
• Safety and emergency: Procedures for emergency shut‑down, fuel/chimney/water/electrical safety and risk references.
• Document form, language and delivery: OM&U must be durable, legible, in the country’s official language, provided at hand‑over, include revision provisions and the statement: “These OM&U documents have been compiled according to EN 12170.”
• System elements covered: boilers/heat supply and control, safety arrangements and air supply, district heating exchangers and meters, energy storage/supply, flue gas and condensate treatment, distribution network and components, heat emitters, control & supervision systems, and water treatment (chemical/physical/antifreeze).
• Standards alignment: Uses SI units and references other CEN/ISO product standards where applicable.

Practical applications & users

Who uses EN 12170:

• Technical authors and document compilers preparing OM&U manuals
• Heating system designers and consulting engineers
• Equipment manufacturers and suppliers (to supply compliant manufacturer instructions)
• Installers, commissioning engineers and maintenance contractors
• Building owners, facility managers and operators of complex heating plants

Practical benefits:

• Ensures consistent, comprehensive documentation to improve safety, regulatory compliance and energy performance
• Simplifies commissioning, hand‑over and lifecycle maintenance planning
• Provides a standardized basis for training and operation by qualified personnel

Related standards

EN 12170 is a system standard prepared by CEN/TC 228 and is intended to be used alongside relevant CEN/ISO product standards (e.g., boilers, control devices, meters) and national regulations. Where national rules conflict, national regulations take precedence.

Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Grelni sistemi v stavbah – Postopki za pripravo dokumentov za delovanje, vzdrževanje in uporabo – Grelni sistemi, ki zahtevajo usposobljenega upravljavcaHeizungsanlagen in Gebäuden - Betriebs-, Wartungs- und Bedienungsanleitungen - Heizungsanlagen, die qualifiziertes Bedienungspersonal erfordernSystemes de chauffage dans les bâtiments - Instructions de conduite, maintenance et utilisation - Systemes de chauffage exigeant un opérateur professionnelHeating systems in buildings - Procedure for the preparation of documents for operation, maintenance and use - Heating systems requiring a trained operator91.140.10Sistemi centralnega ogrevanjaCentral heating systemsICS:Ta slovenski standard je istoveten z:EN 12170:2002SIST EN 12170:2004en01-februar-2004SIST EN 12170:2004SLOVENSKI
STANDARD
EUROPEAN STANDARDNORME EUROPÉENNEEUROPÄISCHE NORMEN 12170July 2002ICS 91.140.10English versionHeating systems in buildings - Procedure for the preparation ofdocuments for operation, maintenance and use - Heatingsystems requiring a trained operatorSystèmes de chauffage dans les bâtiments - Instructionsde conduite, maintenance et utilisation - Systèmes dechauffage exigeant un opérateur professionnelHeizungsanlagen in Gebäuden - Betriebs-, Wartungs- undBedienungsanleitungen - Heizungsanlagen, diequalifiziertes Bedienungspersonal erfordernThis European Standard was approved by CEN on 11 April 2002.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own language and notified to the Management Centre has the same status as the officialversions.CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece,Iceland, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMITÉ EUROPÉEN DE NORMALISATIONEUROPÄISCHES KOMITEE FÜR NORMUNGManagement Centre: rue de Stassart, 36
B-1050 Brussels© 2002 CENAll rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 12170:2002 ESIST EN 12170:2004

Example extracted from an OM&U Instruction Manual.13Annex B (informative)
Example of an address list.30SIST EN 12170:2004

Any item may consist of hardware, software or both, and may also in particular cases include people.NOTE 2
A number of items (e.g. a population of items or a sample) may itself be considered as an item.2.5maintenance plandescription of the methods, procedures and resources required for the sustaining support of an item throughout its lifecycle2.6preventive maintenancemaintenance carried out at predetermined intervals or according to prescribed criteria, which is intended to reduce theprobability of failure or degradation of the functioning of an item2.7corrective maintenancemaintenance carried out after fault recognition, which is intended to restore an item into a state in which it can performan intended functionNOTE
In French, the term “dépannage” sometimes implies a provisional restoration.2.8inspectionprocedure or action to check whether or not maintenance is required2.9repairpart of corrective maintenance which is comprised of actions performed on an itemSIST EN 12170:2004

1) These instructions may form part of a set of comprehensive instructions for the entire building.2) Alphanumeric sequence should be adopted.3) Alternative terms should be avoided.SIST EN 12170:2004

4) Individual(s) or organisation(s) responsible for the preparation and compilation of the OM&U documents.5) A numerical sequence should be adopted.SIST EN 12170:2004

6) This can be done by including only relevant parts or sections of such literature.SIST EN 12170:2004

XXXXXXXXMechanical and Electrical Services Designed and Installed By:
XXXXXXXXTechnical Author: XXXXXXXXDate of original issue: XXXXXXXXRevised by: XXXXXXXXDate and number of revision: XXXXXXXXA.2.2ForewordA.2.2.1Purpose of the manualThis manual has been prepared to assist the plant operators and maintenance engineers in familiarising themselves withSIST EN 12170:2004

- Winter-5 °C db 100% RH (-12 °C frost protection)· Internal Conditions - Comfort Cooled Areas- First Floor Offices, XXXXXXX Of
...