Road vehicles - Standardized repair and maintenance information (RMI) terminology - Part 2: Standardized process implementation requirements, Registration Authority (ISO 18542-2:2014)

ISO 18542-2:2014 specifies:
- the technical requirements that must be met by the Terminology Management system (TMS) that will be used to manage and store the 'Agreed RMI Terminology';
- the requirements for the Registration Authority (RA) (i.e. the agency responsible for maintaining and publishing the 'Agreed RMI Terminology').

Straßenfahrzeuge - Standardisierte Terminologie für Reparatur- und Wartungsinformationen (RMI) - Teil 2: Anforderungen an die Implementierung des standardisierten Prozesses, Registrierungsstelle (ISO 18542-2:2014)

ISO 18542 ist in zwei Teile untergliedert:
   Teil 1 „General information and use case definition“ — in diesem Teil sind ein Rahmen und ein Prozess für die Festlegung von Benennungen festgelegt;
   Teil 2 „Standardized process implementation requirements, Registration authority“ — in diesem Teil werden die Anforderungen an die Prozessimplementierung für ein Terminologiemanagementsystem und für eine Registrierungsstelle mit einem digitalen Anhang festgelegt.
Der Hauptzweck der Teile 1 und 2 vonder Normenreihe ISO 18542 ist es, unabhängige Marktteilnehmer bei der Suche auf RMI -Websites von Fahrzeugherstellern zu unterstützen.
Dieser Teil der ISO 18542 legt fest:
   die technischen Anforderungen fest, die von dem Terminologiemanagementsystem [TMS] erfüllt werden müssen, das für die Verwaltung und Speicherung der festgelegten RMI-Terminologie eingesetzt wird;
   die Anforderungen an die Registrierungsstelle [RA] (d. h. die Stelle, die für die Pflege und Veröffentlichung der festgelegten RMI-Terminologie verantwortlich ist) fest;
Der Rahmen und der Prozess für die Erarbeitung festgelegter Terminologie ist Gegenstand von ISO 18542 -1.
Die Zielgruppe von Teil 2dieses Teils von ISO 18542 sind technische Fachkräfte, insbesondere jene, die für die Implementierung des Mandats M/421 verantwortlich sind.

Véhicules routiers - Terminologie normalisée pour l'information sur la réparation et la maintenance (RMI) - Partie 2: Exigences relatives à l’implémentation d’un processus normalisé, Autorité d’enregistrement (ISO 18542-2:2014)

L'ISO 18542-2:2014 spécifie:
? les exigences techniques qui doivent être satisfaites par le Système de Gestion Terminologique (SGT) qui sera utilisé pour gérer et enregistrer la «terminologie RMI convenue»;
? les exigences relatives à l'Autorité d'Enregistrement (AE) (c'est-à-dire l'organisme responsable de la maintenance et de la publication de la «terminologie RMI convenue»).

Cestna vozila - Standardizirana terminologija za informacije o popravilu in vzdrževanju avtomobilov (RMI) - 2. del: Standardizirane zahteve za izvajanje procesa, registracijski organ (ISO 18542-2:2014)

EN ISO 18542-2 je sestavljen iz dveh delov: - 1. del: Splošna informacija in definicija primera uporabe: določa okvir in proces za dogovarjanje o pogojih - 2.del: Standardizirane zahteve za izvajanje procesa, registracijski organ: določa zahteve za izvajanje procesa za sistem vodenja terminologije in za registracijski organ z digitalnim dodatkom. Namen serije ISO 18542 je neodvisnim izvajalcem olajšati iskanje spletnih mest o informacijah o popravilu in vzdrževanju avtomobilov (RMI) proizvajalca vozila. Ta del standarda ISO 18542 določa: - tehnične zahteve, ki jih mora izpolnjevati sistem vodenja terminologije, ki bo uporabljen za upravljanje in shranjevanje dogovorjene terminologije RMI; - zahteve za registracijski organ (npr. agencijo, ki je odgovorna za ohranjanje in objavo dogovorjene terminologije RMI). Okvir in procesi za oblikovanje dogovorjene terminologije so določeni v standardu ISO 18542-1. Ciljna publika tega dela ISO 18542-2 so tehnični upravljavci, zato se osredotoča na odgovorne za izvajanje mandata M/421.

General Information

Status
Published
Publication Date
06-May-2014
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Due Date
07-May-2014
Completion Date
07-May-2014

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SLOVENSKI STANDARD
SIST EN ISO 18542-2:2014
01-julij-2014
Cestna vozila - Standardizirana terminologija za informacije o popravilu in
vzdrževanju avtomobilov (RMI) - 2. del: Standardizirane zahteve za izvajanje
procesa, registracijski organ (ISO 18542-2:2014)

Road vehicles - Standardized repair and maintenance information (RMI) terminology -

Part 2: Standardized process implementation requirements, Registration Authority (ISO

18542-2:2014)

Straßenfahrzeuge - Standardisierte RMI-Terminologie - Teil 2: Anforderungen an die

Implementierung des standardisierten Prozesses, Registrierungsstelle (ISO 18542-
2:2014)

Véhicules routiers - Terminologie normalisée pour l'information sur la réparation et la

maintenance (RMI) - Partie 2: Exigences de mise en oeuvre des procédés normalisés,

autorité d'enregistrement (ISO 18542-2:2014)
Ta slovenski standard je istoveten z: EN ISO 18542-2:2014
ICS:
43.040.15 $YWRPRELOVNDLQIRUPDWLND Car informatics. On board
9JUDMHQLUDþXQDOQLãNLVLVWHPL computer systems
43.180 'LDJQRVWLþQDYGUåHYDOQDLQ Diagnostic, maintenance and
SUHVNXVQDRSUHPD test equipment
SIST EN ISO 18542-2:2014 en

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

---------------------- Page: 1 ----------------------
SIST EN ISO 18542-2:2014
---------------------- Page: 2 ----------------------
SIST EN ISO 18542-2:2014
EUROPEAN STANDARD
EN ISO 18542-2
NORME EUROPÉENNE
EUROPÄISCHE NORM
May 2014
ICS 01.040.43; 43.040.15; 43.180
English Version
Road vehicles - Standardized repair and maintenance
information (RMI) terminology - Part 2: Standardized process
implementation requirements, Registration Authority (ISO 18542-
2:2014)

Véhicules routiers - Terminologie normalisée pour Straßenfahrzeuge - Standardisierte RMI-Terminologie - Teil

l'information sur la réparation et la maintenance (RMI) - 2: Anforderungen an die Implementierung des

Partie 2: Exigences de mise en oeuvre des procédés standardisierten Prozesses, Registrierungsstelle (ISO

normalisés, autorité d'enregistrement (ISO 18542-2:2014) 18542-2:2014)
This European Standard was approved by CEN on 17 April 2014.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European

Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national

standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation

under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same

status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,

Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United

Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels

© 2014 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 18542-2:2014 E

worldwide for CEN national Members.
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SIST EN ISO 18542-2:2014
EN ISO 18542-2:2014 (E)
Contents Page

Foreword ..............................................................................................................................................................3

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SIST EN ISO 18542-2:2014
EN ISO 18542-2:2014 (E)
Foreword

This document (EN ISO 18542-2:2014) has been prepared by Technical Committee CEN/TC 301 “Road

vehicles”, the secretariat of which is held by AFNOR, in collaboration with Technical Committee ISO/TC 22

“Road vehicles”.

This European Standard shall be given the status of a national standard, either by publication of an identical

text or by endorsement, at the latest by November 2014, and conflicting national standards shall be withdrawn

at the latest by November 2014.

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent

rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.

According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following

countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech

Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece,

Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,

Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.

Endorsement notice

The text of ISO 18542-2:2014 has been approved by CEN as EN ISO 18542-2:2014 without any modification.

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SIST EN ISO 18542-2:2014
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SIST EN ISO 18542-2:2014
INTERNATIONAL ISO
STANDARD 18542-2
First edition
2014-05-01
Road vehicles — Standardized repair
and maintenance information (RMI)
terminology —
Part 2:
Standardized process implementation
requirements, Registration Authority
Véhicules routiers — Terminologie normalisée pour l’information sur
la réparation et la maintenance (RMI) —
Partie 2: Exigences de mise en oeuvre des procédés normalisés,
autorité d’enregistrement
Reference number
ISO 18542-2:2014(E)
ISO 2014
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SIST EN ISO 18542-2:2014
ISO 18542-2:2014(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2014

All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form

or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior

written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of

the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Published in Switzerland
ii © ISO 2014 – All rights reserved
---------------------- Page: 8 ----------------------
SIST EN ISO 18542-2:2014
ISO 18542-2:2014(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions, symbols and abbreviated terms ............................................................................................ 2

3.1 Terms and definitions ....................................................................................................................................................................... 2

3.2 Abbreviated terms ............................................................................................................................................................................... 4

4 Standard and implementation ............................................................................................................................................................... 4

4.1 Overview of Standard ISO 18542 ............................................................................................................................................ 4

4.2 Overview of the usage of the Digital Annex within the context of ISO 18541 .................................. 5

5 Structure of the COTS TMS Requirements .................................................................................................................................. 6

5.1 Main technical requirements clusters................................................................................................................................. 6

6 [1]: Overall system architecture ........................................................................................................................................................... 9

6.1 [1.1] Conceptual architecture ..................................................................................................................................................... 9

6.2 [1.2] Conceptual data and role models .............................................................................................................................. 9

7 [2]: System infrastructure ........................................................................................................................................................................12

7.1 [2.1] General IT infrastructure ...............................................................................................................................................12

7.2 [2.2] Infrastructure components ..........................................................................................................................................12

7.3 [2.3] Database management system and data storage ......................................................................................13

7.4 [2.4]: Security ........................................................................................................................................................................................14

8 [3]: User Interface ............................................................................................................................................................................................16

8.1 [3.1] Graphical User Interface / Interactive web pages ....................................................................................16

8.2 [3.2] Other interfaces .....................................................................................................................................................................18

9 [4]: Data Management ..................................................................................................................................................................................19

9.1 [4.1] Meta objects model .............................................................................................................................................................19

9.2 [4.2] Data exchange ..........................................................................................................................................................................19

9.3 [4.3] Data management services ..........................................................................................................................................20

9.4 [4.4] Reporting .....................................................................................................................................................................................21

10 [5]: Application and workflow management .......................................................................................................................22

10.1 [5.1] General workflow .................................................................................................................................................................22

10.2 [5.2] Proposal ........................................................................................................................................................................................22

10.3 [5.3] Evaluation ...................................................................................................................................................................................23

10.4 [5.4] Review ............................................................................................................................................................................................23

10.5 [5.5] Translation .................................................................................................................................................................................24

10.6 [5.6] Release ...........................................................................................................................................................................................24

10.7 Download for VM ...............................................................................................................................................................................25

10.8 [5.7] Publication .................................................................................................................................................................................25

11 [6]: Operation .......................................................................................................................................................................................................25

11.1 [6.1] Availability ..................................................................................................................................................................................25

11.2 [6.2] Support ..........................................................................................................................................................................................26

11.3 [6.3] Change and release .............................................................................................................................................................26

11.4 [6.4] System administration .....................................................................................................................................................26

Bibliography .............................................................................................................................................................................................................................28

© ISO 2014 – All rights reserved iii
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SIST EN ISO 18542-2:2014
ISO 18542-2:2014(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www.iso.org/patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation on the meaning of ISO specific terms and expressions related to conformity

assessment, as well as information about ISO’s adherence to the WTO principles in the Technical Barriers

to Trade (TBT) see the following URL: Foreword - Supplementary information

ISO 18542-2 was prepared by the European Committee for Standardization (CEN) in collaboration

with ISO Technical Committee ISO/TC 22, Road vehicles, Subcommittee SC 3, Electrical and electronic

equipment in accordance with the Agreement on technical cooperation between ISO and CEN (Vienna

Agreement).

ISO 18542 consists of the following parts, under the general title Road vehicles — Standardized repair

and maintenance information (RMI) terminology:
— Part 1: General information and use case definition

— Part 2: Standardized process implementation requirements, Registration Authority

iv © ISO 2014 – All rights reserved
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SIST EN ISO 18542-2:2014
ISO 18542-2:2014(E)
Introduction

The ISO 18542 series includes the requirements to be fulfilled by Repair and Maintenance Information

(RMI) systems as applied by the:

EUROPEAN COMMISSION - ENTERPRISE AND INDUSTRY DIRECTORATE-GENERAL, Consumer goods

[1]
- Automotive industry EC mandate M/421 “MANDATE TO THE EUROPEAN STANDARDIZATION

ORGANISATIONS FOR STANDARDIZATION IN THE FIELD OF VEHICLE OBD, REPAIR AND MAINTENANCE

INFORMATION” dated Brussels, 21 January 2008.

This mandate relates to the EC type-approval system for vehicles falling into the scopes of Directives

[2] [3] [4]

2002/24/EC, 2003/37/EC and 70/156/EEC (replaced by 2007/46/EC), and, in particular, to

requirements for access to vehicle repair and maintenance information by independent operators.

This part of ISO 18542 addresses terminology for access to automotive repair and maintenance

1) 2)

information for light passenger and commercial vehicles and heavy duty vehicles based on Directive

70/156/EEC (replaced by 2007/46/EC).

The purpose of the EC Mandate M/421 is to develop a standard or set of standards which specify the

requirements to provide “standardized access to automotive repair and maintenance information

(RMI)” for independent operators.

The information included in this part of ISO 18542 derives from the legislative requirements on a

European level in the field of repair and maintenance information and related security requirements

and can be referenced by legislation in other countries.
It is intended to be read in conjunction with:

— ISO 18542-1: General information and use case definition, that defines a framework and a process

for agreeing terms for a standardized automotive terminology process;

— ISO 18541-1: General information and use case definition, that describes the requirements for the

vehicle manufacturers RMI systems;
— ISO 18541-2: Technical requirements;
— ISO 18541-3: Functional user interface requirements, and;
— ISO 18541-4: Conformance test.

This part of ISO 18542-2 is predicated by some key decisions and concepts that need to be understood

in order to fully appreciate its intent.

1) REGULATION (EC) No 715/2007 [5] OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 20 June 2007

on type approval of motor vehicles with respect to emissions from light passenger and commercial vehicles (Euro 5

and Euro 6) and on access to vehicle repair and maintenance information and COMMISSION REGULATION (EC)

No 692/2008 of 18 July 2008 [6] implementing and amending Regulation (EC) No 715/2007 of the European

Parliament and of the Council on type-approval of motor vehicles with respect to emissions from light passenger and

commercial vehicles (Euro 5 and Euro 6) and on access to vehicle repair and maintenance information and amending

COMMISSION REGULATION (EU) No 566/2011 of 8 June 2011 [7] amending Regulation (EC) No 715/2007 of the

European Parliament and of the Council and Commission Regulation (EC) No 692/2008 as regards access to vehicle

repair and maintenance information.

2) REGULATION (EC) No 595/2009 [8] OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 18 June 2009

on type approval of motor vehicles with respect to emissions from heavy duty vehicles (Euro VI) and on access to

vehicle repair and maintenance information, COMMISSION REGULATION (EU) No 582/2011 of 25 May 2011 [9]

implementing and amending Regulation (EC) No 595/2009 of the European Parliament and of the Council with

respect to emissions from heavy duty vehicles (Euro VI), and COMMISSION REGULATION (EU) No 64/2012 of 23

January 2012 [10] amending Regulation (EU) No 582/2011 2011 implementing and amending Regulation (EC)

No 595/2009 of the European Parliament and of the Council with respect to emissions from heavy duty vehicles

(Euro VI).
© ISO 2014 – All rights reserved v
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SIST EN ISO 18542-2:2014
ISO 18542-2:2014(E)

From the outset it was determined that a set of ‘Agreed Terms’ would be used by an IO to search a VM’s

RMI. The phrase ‘Agreed Terms’ is used rather than ‘Standardized Terms’ because the terms should

not be ‘standardized’ in the established sense. The standardization process is lengthy and the need to

have terms available for searching in a short timescale means such an approach is inappropriate. The

process by which a panel of expert terminologists agrees and reviews terms is systemized and central

to ISO 18542-1.

The provision of the agreed Automotive RMI Terminology itself is outside the remit of this part of

ISO 18542 and therefore outside the scope of this part of ISO 18542. Rather, it is foreseen that the agreed

Automotive RMI Terminology will follow a lifecycle beyond the timeframe of this part of ISO 18542 and

be dependent upon the work of a Registration Authority, a Terminology Review Group for its creation

and management, and of a Digital Annex for its publication. For the development of the Digital Annex

existing standards will be reviewed and elements included where appropriate and practical.

— In order to effectively maintain the ‘Agreed Terminology’, it has been determined that a Commercial-

Off-The-Shelf (COTS) Terminology Management System (TMS) is required. The COTS TMS functions

as a ‘back-end’ database repository with a workflow element that will ensure ‘Agreed Terms’ are

created, and managed in line with the standardized process outlined in ISO 18542-1.

— It is anticipated that there will be a maintenance agency which will be responsible for overseeing

the procurement and hosting of the COTS TMS.

— A Registration Authority (RA) controls the IP for the Digital Annex (DA) and is responsible for

managing and publishing the content of that DA.

— The maintenance agency for the Commercial-Off-The-Shelf Terminology Management System (COTS

TMS) and the Registration Authority (RA) for the Digital Annex (DA) may be a single organization.

vi © ISO 2014 – All rights reserved
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SIST EN ISO 18542-2:2014
INTERNATIONAL STANDARD ISO 18542-2:2014(E)
Road vehicles — Standardized repair and maintenance
information (RMI) terminology —
Part 2:
Standardized process implementation requirements,
Registration Authority
1 Scope
The ISO 18542 series is structured into two parts:

— Part 1: General information and use case definition: defines a framework and a process for agreeing

terms

— Part 2: Standardized process implementation requirements, Registration Authority: defines the

process implementation requirements for a Terminology Management System and for a Registration

Authority with a Digital Annex.

The purpose of the ISO 18542 series is to facilitate searching by Independent Operators (IOs) of Vehicle

Manufacturer (VM) Repair and Maintenance Information (RMI) websites.
This part of ISO 18542 specifies:

— the technical requirements that must be met by the Terminology Management System (TMS) that

will be used to manage and store the ‘Agreed RMI Terminology’;

— the requirements for the Registration Authority (RA) (i.e. the agency responsible for maintaining

and publishing the ‘Agreed RMI Terminology’).

The framework and process for creating ‘Agreed Terminology’ is the subject of ISO 18542-1.

The target audience for this part of ISO 18542-2 is a technical one, and focused on those responsible for

the implementation of mandate M/421.
2 Normative references

The following documents, in whole or in part, are normatively referenced in this document and are

indispensable for its application. For dated references, only the edition cited applies. For undated

references, the latest edition of the referenced document (including any amendments) applies.

ISO 18542-1, Road vehicles — Standardized repair and maintenance information (RMI) terminology —

Part 1: General information and use case definition

ISO 18541-1 , Road vehicles — Standardized access to automotive repair and maintenance information

(RMI) — Part 1: General information and use case definition

ISO 18541-2 , Road vehicles — Standardized access to automotive repair and maintenance information

(RMI) — Part 2: Technical requirements
3) To be published.
4) To be published.
© ISO 2014 – All rights reserved 1
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SIST EN ISO 18542-2:2014
ISO 18542-2:2014(E)

ISO 18541-3 , Road vehicles — Standardized access to automotive repair and maintenance information

(RMI) — Part 3: Functional user interface requirements

ISO 18541-4 , Road vehicles — Standardized access to automotive repair and maintenance information

(RMI) — Part 4: Conformance test
3 Terms and definitions, symbols and abbreviated terms
3.1 Terms and definitions
For the purposes of this document the following terms and definitions apply.
3.1.1
access levels

one of the levels of access to RMI including the rights and permissions assigned to a category of users

EXAMPLE One may consider an access to RMI relevant to security and another one to RMI not relevant to

security. They represent two different access levels.
3.1.2
commercial-off-the-shelf application
COTS application

software that is ‘ready-made’ and available for use by way of a license to the general public requiring no

or minimal customization
3.1.3
digital annex

digital library in which terms related to Automotive RMI Terminology are stored and made available in

digital formats in the defined target languages
3.1.4
end user
Independent Operator or Vehicle Manufacturer user
3.1.5
entity
object, concept or notion in the automotive domain designated by a term

Note 1 to entry: An entity only exists for this process if there is a term in US-English designating it. The entity is

the common meaning of the US-English term and all its translated terms in the defined target languages.

3.1.6
independent operator

undertakings other than authorized dealers and repairers which are directly or indirectly involved in

the repair and maintenance of motor vehicles

EXAMPLE Repairers, manufacturers or distributors of repair equipment, tools or spare parts, publishers of

technical information, automobile clubs, roadside assistance operators, operators offering inspection and testing

services, operators offering training for installers, manufacturers and repairers of equipment for alternative fuel

vehicles.
5) To be published.
6) To be published.
2 © ISO 2014 – All rights reserved
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SIST EN ISO 18542-2:2014
ISO 18542-2:2014(E)
3.1.7
process user

terminology experts appointed by the Registration Authority (RA), Vehicle Manufacturers (VMs) and

Independent Operators (IOs) to manage the agreed terminology using the Terminology Management

System (TMS)

Note 1 to entry: Process users are assigned to different roles as described in ISO 18542-1.

3.1.8
Registration Authority

institution that is responsible for managing the Automotive RMI Terminology process, the Terminology

Management System (TMS) and publishing the content of the Digital Annex (DA)
3.1.9
repair and maintenance information system
RMI system
vehicle manufacturer repair and maintenance information system
VM RMI system

information system by which the Vehicle Manufacturer (VM) provides access to Repair and Maintenance

Information (RMI) through a website
3.1.10
service level agreement
SLA

contract between a service provider and a customer that details, usually in measurable terms, the

nature, quality, and scope of the service to be provided in the form of deliverables or metrics

Note 1 to entry: It may also be called a service level contract.
3.1.11
source term

term in US-English that starts the terminology process as a proposed term subject to the review process

of acceptance, rejection or evaluation
3.1.12
term[s]

word or standalone expression for an entity that has linguistic, semantic and grammatical integrity

3.1.13
terminology management system
TMS
RMI terminology management system
system that is used to track the creation of, and manage, the agreed terms
Note 1 to entry: It has b
...

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