EN 15221-2:2006
(Main)Facility Management - Part 2: Guidance on how to prepare Facility Management agreements
Facility Management - Part 2: Guidance on how to prepare Facility Management agreements
This European standard provides guidance on the preparation of agreements for Facility Management work.
This European standard is applicable to:
Facility Management agreements for both public and private European Union cross-border, as well as domestic, client/Facility Management service provider relationships;
full range of facility services;
both types of Facility Management service providers (internal and external);
all types of working environments (e.g. industrial, commercial, administration, military, health etc.).
This European standard is applicable to services that are primarily characterised by the following properties:
business to business services;
managed by the Facility Management service provider;
recurring type operations greater than a one year duration;
performance oriented;
prices or mechanisms to determine prices for services, which are closely linked to performance.
In EN 15221-1 the scope of Facility Management is described.
This standard is primarily written for Facility Management agreements between a client and an external Facility Management service provider. However, a large part of this standard can be applied to cases where the Facility management service provider is an internal entity within the client's organisation and be very helpful to set up an approach based on Services Level Agreements (SLA).
This standard does not replace any specialized standards related to services within the scope of the Facility Management agreement. Applicable standards should be followed.
The standard does not:
provide standard forms for Facility Management agreements;
determine rights and obligations between the client and the Facility Management service provider;
detail employment conditions in regard to Facility Management agreements, although such details are extremely important;
give detail concerning the management of environmental issues.
Facility Management - Teil 2: Leitfaden zur Ausarbeitung von Facility Management-Vereinbarungen
Diese europäische Norm ist ein Leitfaden für die Ausarbeitung von Vereinbarungen von Facility Management- Leistungen.
Diese europäische Norm ist auf:
- Facility Management-Vereinbarungen, sowohl für öffentliche als auch private Beziehungen innerhalb Europas sowie inländische Beziehungen zwischen Auftraggeber und Facility Management-Auftragnehmer;
- das gesamte Spektrum von Facility Services;
- beide Formen von Facility Management-Leistungserbringern (interne und externe);
- sämtliche Typen von Arbeitsumfeldern (z. B. Industrie, Handel, Verwaltung, Militär, Gesundheit usw.).
anwendbar.
Diese europäische Norm ist auf Leistungen anwendbar, die in erster Linie durch die folgenden Eigenschaften charakterisiert sind:
- Leistungen zwischen Unternehmen;
- Management durch den Facility Management-Auftragnehmer;
- wiederkehrende Arbeitsabläufe mit einer Dauer von mehr als einem Jahr;
- leistungsorientiert;
- Preise oder Methoden zur Findung leistungsorientierter Preise.In prEN 15221-1 ist der Leistungsumfang des Facility Managements beschrieben.
Diese vorliegende Norm wurde in erster Linie für Facility Management-Vereinbarungen zwischen einem Auftrag¬geber und einem externen Facility Management-Auftragnehmer erstellt. Ein großer Teil dieser Norm kann auch auf Fälle angewendet werden, in denen der Facility Management- Auftragnehmer eine interne Einheit innerhalb der Organisation des Auftraggebers ist und sehr hilfreich sein, einen auf Leistungsvereinbarungen (SLA) beruhenden Ansatz zu entwickeln.
Diese Norm ersetzt keine spezialisierten Normen, die sich auf Leistungen innerhalb des Geltungsbereiches der Facility Management-Vereinbarung beziehen. Anwendbare Normen sollten befolgt werden.
Die vorliegende Norm:
- stellt keine Standardvorlagen für Facility Management-Vereinbarungen zur Verfügung;
- bestimmt weder die Rechte noch die Verpflichtungen zwischen Auftraggeber und Facility Management- Auftragnehmer;
Facilities management - Partie 2 : Lignes directrices sur la façon d'élaborer des accords de facilities management
Upravljanje objektov in storitev - 2. del: Smernice za pripravo dogovora o upravljanju objektov in storitev
General Information
Relations
Standards Content (Sample)
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Facility Management - Part 2: Guidance on how to prepare Facility Management agreementsUpravljanje objektov in storitev - 2. del: Smernice za pripravo dogovora o upravljanju objektov in storitevFacilities management - Partie 2 : Lignes directrices sur la façon d'élaborer des accords de facilities managementFacility Management - Teil 2: Leitfaden zur Ausarbeitung von Facility Management-VereinbarungenTa slovenski standard je istoveten z:EN 15221-2:2006SIST EN 15221-2:2007en91.040.01Stavbe na splošnoBuildings in general03.080.99Druge storitveOther servicesICS:SLOVENSKI
STANDARDSIST EN 15221-2:200701-januar-2007
EUROPEAN STANDARDNORME EUROPÉENNEEUROPÄISCHE NORMEN 15221-2October 2006ICS 03.080.99; 91.040.01 English VersionFacility Management - Part 2: Guidance on how to prepareFacility Management agreementsFacilities management - Partie 2 : Lignes directrices sur lafaçon d'élaborer des accords de facilities managementFacility Management - Teil 2: Leitfaden zur Ausarbeitungvon Facility Management-VereinbarungenThis European Standard was approved by CEN on 16 September 2006.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the Central Secretariat or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status as the officialversions.CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMITÉ EUROPÉEN DE NORMALISATIONEUROPÄISCHES KOMITEE FÜR NORMUNGManagement Centre: rue de Stassart, 36
B-1050 Brussels© 2006 CENAll rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 15221-2:2006: E
EN 15221-2:2006 (E)
2 Contents
Page Foreword.3 Introduction.4 1 Scope.5 2 Normative references.5 3 Terms and definitions.6 4 Primary activities.7 5 Different types of Facility Management agreements.7 5.1 Introduction.7 5.2 Organisational needs.7 5.3 Investments strategy and ownership.8 5.4 Price and rate mechanisms.8 5.5 Performance based payments.8 6 Main characteristics of Facility Management agreements.9 6.1 Preparation time and resources.9 6.2 Mutuality and benefits.9 6.3 Strategic objectives.9 6.4 Necessary components of the Facility Management agreement.10 6.5 Consideratio
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