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EN ISO 9241-20:2021

(Main)

Ergonomics of human-system interaction - Part 20: An ergonomic approach to accessibility within the ISO 9241 series (ISO 9241-20:2021)

Ergonomics of human-system interaction - Part 20: An ergonomic approach to accessibility within the ISO 9241 series (ISO 9241-20:2021)

This document provides:
a) an introduction to the importance of accessibility to human-system interaction;
b) a discussion of the relationship of principles within the ISO 9241 series and accessibility;
c) descriptions of activities related to the processes in ISO 9241-210 that focus on accessibility;
d) references to standards relevant to the accessibility of interactive systems.

Ergonomie der Mensch-System-Interaktion - Teil 20: Ein ergonomischer Ansatz für die Barrierefreiheit innerhalb der ISO 9241-Reihe (ISO 9241-20:2021)

Dieses Dokument enthält:
a)   eine Einführung in die Bedeutung von Barrierefreiheit für die Mensch-System-Interaktion,
b)   eine Diskussion des Zusammenhangs zwischen Grundsätzen der Normenreihe ISO 9241 und der Barrierefreiheit,
c)   Beschreibungen von Tätigkeiten im Zusammenhang mit den Prozessen in ISO 9241-210, die sich auf die Barrierefreiheit beziehen,
d)   Verweisungen auf Normen, die hinsichtlich der Barrierefreiheit von interaktiven Systemen relevant sind.

Ergonomie de l’interaction homme-système - Partie 20 : Approche ergonomique de l’accessibilité dans la série ISO 9241 (ISO 9241-20:2021)

Le présent document fournit:
a) une introduction à l’importance de l’accessibilité pour l’interaction homme-système;
b) une analyse de la relation entre les principes figurant dans la série ISO 9241 et l’accessibilité;
c) les descriptions des activités liées aux processus énoncés dans l’ISO 9241-210 qui se concentrent sur l’accessibilité;-
d) des références aux normes relatives à l’accessibilité des systèmes interactifs.

Ergonomija medsebojnega vpliva človek-sistem - 20. del: Ergonomski pristop k dostopnosti v skupini ISO 9241 (ISO 9241-20:2021)

Ta dokument zajema:
a) uvod v pomembnost dostopnosti medsebojnega vpliva človek-sistem;
b) razpravo o razmerju med načeli v skupini standardov ISO 9241 in dostopnostjo;
c) opise dejavnosti v povezavi s postopki iz standarda ISO 9241-210, ki se osredotočajo na dostopnost;
d) sklice na standarde, ki so pomembni za dostopnost interaktivnih sistemov.

General Information

Status
Published
Publication Date
07-Dec-2021
Withdrawal Date
29-Jun-2022
ICS
13.180 - Ergonomics
35.180 - IT Terminal and other peripheral equipment
Technical Committee
CEN/TC 122 - Ergonomics
Drafting Committee
CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
08-Dec-2021
Completion Date
08-Dec-2021
Ref Project
SIST EN ISO 9241-20:2022 - Ergonomics of human-system interaction - Part 20: An ergonomic approach to accessibility within the ISO 9241 series (ISO 9241-20:2021)

Relations

Replaces
EN ISO 9241-20:2009 - Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services (ISO 9241-20:2008)
Effective Date
08-Jun-2022

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SLOVENSKI STANDARD
SIST EN ISO 9241-20:2022
01-maj-2022
Nadomešča:
SIST EN ISO 9241-20:2009
Ergonomija medsebojnega vpliva človek-sistem - 20. del: Ergonomski pristop k
dostopnosti v skupini ISO 9241 (ISO 9241-20:2021)
Ergonomics of human-system interaction - Part 20: An ergonomic approach to
accessibility within the ISO 9241 series (ISO 9241-20:2021)
Ergonomie der Mensch-System-Interaktion - Teil 20: Ein ergonomischer Ansatz für die
Barrierefreiheit innerhalb der ISO 9241-Reihe (ISO 9241-20:2021)
Ergonomie de l’interaction homme-système - Partie 20 : Approche ergonomique de
l’accessibilité dans la série ISO 9241 (ISO 9241-20:2021)
Ta slovenski standard je istoveten z: EN ISO 9241-20:2021
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
SIST EN ISO 9241-20:2022 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO 9241-20:2022

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SIST EN ISO 9241-20:2022


EN ISO 9241-20
EUROPEAN STANDARD

NORME EUROPÉENNE

December 2021
EUROPÄISCHE NORM
ICS 13.180; 35.180 Supersedes EN ISO 9241-20:2009
English Version

Ergonomics of human-system interaction - Part 20: An
ergonomic approach to accessibility within the ISO 9241
series (ISO 9241-20:2021)
Ergonomie de l'interaction homme-système - Partie 20 Ergonomie der Mensch-System-Interaktion - Teil 20:
: Approche ergonomique de l'accessibilité dans la série Ein ergonomischer Ansatz für die Barrierefreiheit
ISO 9241 (ISO 9241-20:2021) innerhalb der ISO 9241-Reihe (ISO 9241-20:2021)
This European Standard was approved by CEN on 25 October 2021.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.





EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2021 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 9241-20:2021 E
worldwide for CEN national Members.

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SIST EN ISO 9241-20:2022
EN ISO 9241-20:2021 (E)
Contents Page
European foreword . 3

2

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SIST EN ISO 9241-20:2022
EN ISO 9241-20:2021 (E)
European foreword
This document (EN ISO 9241-20:2021) has been prepared by Technical Committee ISO/TC 159
"Ergonomics" in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of
which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by June 2022, and conflicting national standards shall be
withdrawn at the latest by June 2022.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO 9241-20:2009.
Any feedback and questions on this document should be directed to the users’ national standards
body/national committee. A complete listing of these bodies can be found on the CEN website.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spa
...

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The process descriptions in this document provide the basis for a rigorous assessment of an enterprise's capability to carry out human-centred processes in compliance with the ISO/IEC 33000 family of standards.
This document is intended for use by organizations that want to address and improve their treatment of human-centred design of either their internal systems or the products and services they provide, and the procurement of systems and parts of systems. The processes can be applied by small- and medium-sized enterprises as well as by large organizations.
Copyright release for the process descriptions
Users of this document may freely reproduce the process descriptions contained in Clause 9 as part of any process assessment model, or as part of any demonstration of compatibility with this document, so that it can be used for its intended purpose.

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