EN 9104-1:2023
(Main)Aerospace series - Quality management systems - Part 1: Requirements for Certification of aviation, space, and defense
Aerospace series - Quality management systems - Part 1: Requirements for Certification of aviation, space, and defense
This document defines the industry-accepted requirements for the ICOP scheme, which provides confidence to ASD customers, that organizations with certification of their QMS, issued by accredited CBs, meet applicable AQMS standard requirements. The requirements in this document are applicable to all participants in the ICOP scheme. If there is a conflict between the requirements of this document, and customer or applicable statutory/regulatory requirements, the latter takes precedence.
Luft- und Raumfahrt - Qualitätsmanagementsysteme - Teil 1: Anforderungen an Zertifizierungsverfahren für Qualitätsmanagementsysteme der Luftfahrt, Raumfahrt und Verteidigung
Série aérospatiale - Systèmes de management de la qualité - Partie 1 : Exigences relatives à la certification dans l'aéronautique, l'espace et la défense
Le présent document définit les exigences acceptées par l'industrie pour le schéma ICOP, qui donne l'assurance aux clients ASD que les organismes dont la certification de leurs SMQ a été délivrée par des OC accrédités satisfont aux exigences des normes de SMQA applicables. Les exigences du présent document sont applicables à tous les participants au schéma ICOP. S'il existe un conflit entre les exigences du présent document et les exigences du client ou les exigences légales/réglementaires applicables, ce sont ces dernières qui prévalent.
Aeronavtika - Sistemi vodenja kakovosti - 1. del: Zahteve za certificiranje letalstva, vesoljskih dejavnosti in obrambe
Ta dokument določa industrijsko sprejete zahteve za shemo ICOP – Industry Controlled Other Party, ki vzpostavlja zaupanje strankam industrijske certifikacijske sheme ASD, da organizacije s certifikatom sistema vodenja kakovosti, ki ga izda akreditiran certifikacijski organ, izpolnjujejo zahteve iz veljavnih standardov sistema vodenja kakovosti v aeronavtiki. Zahteve tega dokumenta se uporabljajo za vse udeležence sheme ICOP. V primeru neskladnosti med zahtevami iz tega dokumenta in zahtevami odjemalcev ali ustreznimi zakonskimi ali regulativnimi zahtevami, imajo prednost ustrezne zakonske ali regulativne zahteve.
General Information
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Standards Content (Sample)
SLOVENSKI STANDARD
01-februar-2024
Aeronavtika - Sistemi vodenja kakovosti - 1. del: Zahteve za certificiranje letalstva,
vesoljskih dejavnosti in obrambe
Aerospace series - Quality management systems - Part 1: Requirements for Certification
of aviation, space, and defense
Luft- und Raumfahrt - Qualitätsmanagementsysteme - Teil 1: Anforderungen an
Zertifizierungsverfahren für Qualitätsmanagementsysteme der Luftfahrt, Raumfahrt und
Verteidigung
Série aérospatiale - Systèmes de management de la qualité - Partie 1 : Exigences
relatives à la certification dans l'aéronautique, l'espace et la défense
Ta slovenski standard je istoveten z: EN 9104-1:2023
ICS:
03.100.70 Sistemi vodenja Management systems
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
49.020 Letala in vesoljska vozila na Aircraft and space vehicles in
splošno general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EN 9104-1
EUROPEAN STANDARD
NORME EUROPÉENNE
December 2023
EUROPÄISCHE NORM
ICS 03.100.70; 03.120.10; 03.120.20; 49.020 Supersedes EN 9104-001:2013
English Version
Aerospace series - Quality management systems - Part 1:
Requirements for Certification of aviation, space, and
defense
Série aérospatiale - Systèmes de management de la Luft- und Raumfahrt - Qualitätsmanagementsysteme -
qualité - Partie 1 : Exigences relatives à la certification Teil 1: Anforderungen an Zertifizierungsverfahren für
dans l'aéronautique, l'espace et la défense Qualitätsmanagementsysteme der Luftfahrt,
Raumfahrt und Verteidigung
This European Standard was approved by CEN on 7 May 2023.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2023 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 9104-1:2023 E
worldwide for CEN national Members.
Contents Page
European foreword . 4
Introduction . 5
1 Scope . 7
2 Normative references . 7
3 Terms and definitions . 8
4 Principles . 10
5 General requirements . 11
5.1 Policy and ethics . 11
5.2 Oversight . 11
5.3 Documented information . 11
6 Requirements for industry controlled other party scheme management structure . 12
6.1 General requirements . 12
6.2 Structure and resource requirements . 12
6.3 Operational process requirements for the other party management team, sector
management structure, and regional management structure . 13
6.4 Management system requirements for the other party management team, sector
management structure, and regional management structure . 14
7 Industry controlled other party scheme requirements for accreditation bodies . 16
7.1 General requirements . 16
7.2 Resource requirements for accreditation bodies . 17
7.3 Process requirements for accreditation bodies . 17
7.4 Management system requirements for accreditation bodies . 21
8 Requirements for certification bodies . 21
8.1 General requirements . 21
8.2 Information requirements . 22
8.3 Structural requirements for certification bodies . 23
8.4 Resource requirements for certification bodies . 24
8.5 Process requirements for certification bodies . 24
8.5.1 Organization certification analysis process . 24
8.5.2 Integrated management system audits . 32
8.5.3 Performance-based surveillance/recertification process . 32
8.5.4 Use of information and communication technology in an audit program . 33
8.5.5 Planning aerospace quality management system audits . 33
8.5.6 Aerospace quality management system audit teams . 34
8.5.7 Audit team conclusions and reporting . 35
8.5.8 Certification decisions . 35
8.5.9 Transfer of certificates. 35
8.5.10 Special audits . 36
8.5.11 Suspending, expiring, or withdrawing certification . 37
8.5.12 Complaints and online aerospace supplier information system database feedback
process . 37
8.6 Quality management system requirements for certification bodies . 38
9 Requirements for certified aerospace quality management system organizations . 38
9.1 General requirements . 38
9.2 Requirements for use of performance-based surveillance/recertification process . 39
10 Requirements for auditor authentication bodies . 39
11 Requirements for training provider approval bodies . 39
12 Online aerospace supplier information system database requirements . 39
Annex A (informative) Acronym log . 41
Annex B (normative) Industry controlled other party scheme . 43
Annex C (normative) Use of online aerospace supplier information system database functionality . 44
Annex D (normative) Performance-based surveillance/recertification process . 47
Bibliography . 50
European foreword
This document (EN 9104-1:2023) has been prepared by the Aerospace and Defence Industries
Association of Europe — Standardization (ASD-STAN).
After enquiries and votes carried out in accordance with the rules of this Association, this
document has received the approval of the National Associations and the Official Services of the
member countries of ASD-STAN, prior to its presentation to CEN.
This document shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by June 2024, and conflicting national standards shall be
withdrawn at the latest by June 2024.
Attention is drawn to the possibility that some of the elements of this document may be the subject
of patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN 9104-001:2013.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this document: Austria, Belgium, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,
Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Türkiye and the United Kingdom.
Introduction
To assure customer satisfaction, ASD organizations must provide, and continually improve, safe and
reliable products and services that meet or exceed customer and applicable statutory and regulatory
requirements. The globalization of the industry and the resulting diversity of regional and national
requirements and expectations have complicated this objective. Organizations have the challenge of
purchasing products and services from external providers throughout the world and at all levels of the
supply chain. External providers have the challenge of delivering products and services to multiple
customers having varying quality requirements and expectations.
Industry established the IAQG, with representatives from ASD companies in the Americas, Asia/Pacific,
and Europe, to implement initiatives that make significant improvements in quality and reductions in
cost throughout the value stream. This document has been prepared by the IAQG.
The IAQG develops documents that standardize QMS requirements to the greatest extent possible and
can be used at all levels of the supply chain by organizations around the world. Their use should result
in improved quality, cost, and delivery performance through the reduction or elimination of
organization-unique requirements, effective implementation of the QMS, and wider application of good
practices. While primarily developed for the ASD industry, these EN 9100-series standards
(i.e., EN 9100, EN 9110, and EN 9120) can also be used in other industry sectors when a QMS with
supplemental requirements, beyond an ISO 9001 system, is needed.
Subsequently, the IAQG developed a global scheme for the acceptance and recognition of certification of
an organization’s AQMS performed by Certification Bodies (CBs), using the EN 9100-series, and taking
into account the existing schemes for QMS certification. The scheme relies on:
— the use of CBs with specific ASD elements and requirements, under the guidance and oversight of
the ASD industry; and
— the use of a harmonized approach with the CBs for improving the quality and process control
throughout the entire supply chain.
This document defines the scheme requirements for managing AQMS certification (commonly referred
to as the ‘ICOP scheme’). Other standards in this series (i.e., EN 9104-2, EN 9104-3) provide specific
requirements for defining the industry oversight process, and the AQMS requirements for ASD auditor
training, development, competence, and authentication, respectively. The three ICO
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