CEN/TS 15291:2006

Identification card system - Guidance on design for accessible card-activated devices

This document provides guidance for the design and location of card-activated devices and the immediate environment, to facilitate access for the widest possible range of users (all / most members of the community), subject to conditions of adequate privacy and security.
The contents of this document are generically based, not sector specific, and cover 'card-activated device' , the generic term used in this document to encompass:
a)   terminals (device with card reader and other components such as keyboard and displays);
b)   standalone card readers (access control for building, public transport);
c)   hand held devices (e.g. mobile phone when used to access other card-activated devices).
Card-activated devices may be used either by pedestrians or car drivers.
This document may also be applied to devices that are not card-activated, e.g. they may be activated by notes, coins, tickets, tokens, touch or other interaction with the user.
(Context of use includes: unattended, public and home use, handheld).
This document addresses the card-activated device and its immediate vicinity. It does not address the entire building / locality in which the card-activated device is located. (The reader is referred to appropriate ISO, CEN and national standards for guidance on designing accessible built environments. It should be noted that national legislation, standards and guidance have different requirements).
The term 'wheelchair' in this document refers to manually propelled wheelchairs, not power driven ones, which are often of different dimensions in relation to manually propelled wheelchairs.

Identifikationskartensysteme - Leitfaden zur Gestaltung erreichbarer kartenaktivierter Geräte

Système d'identification des cartes - Guide sur les motifs pour l'accessibilité aux terminaux à cartes

Sistemi z identifikacijskimi karticami – Navodilo za načrtovanje dostopnih, s kartico aktiviranih naprav

General Information

• Status: Published
• Publication Date: 24-Jan-2006
• ICS: 35.240.15 - Identification cards. Chip cards. Biometrics
• Technical Committee: CEN/TC 224 - Machine-readable cards, related device interfaces and operations
• Drafting Committee: CEN/TC 224/WG 6 - User Interface
• Current Stage: 9093 - Decision to confirm - Review Enquiry
• Start Date: 25-Nov-2009
• Completion Date: 25-Nov-2009
• Ref Project: SIST-TS CEN/TS 15291:2006 - Identification card system - Guidance on design for accessible card-activated devices

Standards Content (Sample)

SLOVENSKI STANDARD
01-junij-2006
6LVWHPL]LGHQWLILNDFLMVNLPLNDUWLFDPL±1DYRGLOR]DQDþUWRYDQMHGRVWRSQLKV
NDUWLFRDNWLYLUDQLKQDSUDY
Identification card system - Guidance on design for accessible card-activated devices
Identifikationskartensysteme - Leitfaden zur Gestaltung erreichbarer kartenaktivierter
Geräte
Systeme d'identification des cartes - Guide sur les motifs pour l'accessibilité aux
terminaux a cartes
Ta slovenski standard je istoveten z: CEN/TS 15291:2006
ICS:
35.240.15 Identifikacijske kartice in Identification cards and
sorodne naprave related devices
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

TECHNICAL SPECIFICATION
CEN/TS 15291
SPÉCIFICATION TECHNIQUE
TECHNISCHE SPEZIFIKATION
January 2006
ICS 35.240.15
English Version
Identification card system - Guidance on design for accessible
card-activated devices
Système d'identification des cartes - Guide sur les motifs Identifikationskartensysteme - Leitfaden zur Gestaltung
pour l'accessibilité aux terminaux à cartes erreichbarer kartenaktivierter Geräte
This Technical Specification (CEN/TS) was approved by CEN on 4 December 2005 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to submit their
comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS available
promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in parallel to the CEN/TS)
until the final decision about the possible conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia,
Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36  B-1050 Brussels
© 2006 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 15291:2006: E
worldwide for CEN national Members.

Contents Page
Foreword .4
Introduction.5
1 Scope .7
2 Normative references .7
3 Terms, definitions and abbreviations.7
3.1 Definitions .8
3.2 Abbreviations .9
4 General principles for ease of access and use.10
4.1 Approaches to ease of access and use .10
4.2 General principles.10
5 Access and location .11
5.1 Location site.11
5.2 Location signs and visual indications.11
5.3 Alternative methods for locating terminals.12
5.4 Lighting.13
5.5 Accessible route .13
5.6 Space in front of card-activated devices.13
5.7 Vestibules.14
6 Location and layout of operating features.15
6.1 Introduction.15
6.2 High level design principles.15
6.3 Reach and vision.16
6.4 Approach to the terminal for wheelchair users .16
6.5 Position and angle of keyboard and display.17
6.6 Parallax .17
6.7 Ambient noise .18
6.8 Speech input/audio output.18
7 Operating instructions and feedback.18
7.1 Introduction.18
7.2 General requirements .18
7.3 Insertion and retrieval.20
7.4 Audible signals and messages .21
7.5 Tactile feedback .21
7.6 Braille.21
7.7 Speech output .21
7.8 Task lighting.23
8 Screen design .23
8.1 Introduction.23
8.2 Text .23
8.3 Graphics .24
8.4 Foreground and background colour .24
8.5 Touch screens.24
8.6 Scrolling and screen change .24
9 Keys, keypads and function keys.25
10 Card handling.25

10.1 Introduction.25
10.2 General guidance.25
10.3 Card swiping .25
11 Outputs .26
11.1 Introduction.26
11.2 General printed outputs .26
11.3 Receptacle.26
11.4 Timing of outputs.26
12 Security and privacy.26
13 Access from vehicles .27
13.1 Introduction.27
13.2 Drive up card reading devices .27
13.3 Special applications.28
13.4 Location of ticket machines.28
14 Hand held devices .28
14.1 Introduction.28
14.2 General .28
14.3 Communication links.28
14.4 Use of the HHD to locate equipment .29
15 Contactless cards .29
15.1 Description and explanation .29
15.2 Contactless cards: factors to consider:.29
16 Adoptions to user preferences .30
16.1 Introduction.30
16.2 Setting and resetting user preferences.30
16.3 Card holder control.30
17 Installation and maintenance.30
17.1 General .30
17.2 Installation.30
17.3 Maintenance .30
Annex A (informative) About disability (CAE UK Guidelines for ATMS) .32
Annex B (informative) Checklist for design of card reading devices and terminals .34
Annex C (Informative) Wheel chair and user sizes .37
Annex D (informative) Requirements for access and location.39
Annex E (informative) Letters and numerals that are commonly confused when presented
visually.52
Annex F (informative) Access from vehicles.53
Bibliography.
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