EN ISO 22870:2016

Point-of-care testing (POCT) - Requirements for quality and competence (ISO 22870:2016)

ISO 22870:2016 gives specific requirements applicable to point-of-care testing and is intended to be used in conjunction with ISO 15189. The requirements of this document apply when POCT is carried out in a hospital, clinic and by a healthcare organization providing ambulatory care. This document can be applied to transcutaneous measurements, the analysis of expired air, and in vivo monitoring of physiological parameters.
Patient self-testing in a home or community setting is excluded, but elements of this document can be applicable.

Patientennahe Untersuchungen (point-of-care testing, POCT) - Anforderungen an Qualität und Kompetenz (ISO 22870:2016)

Dieses Dokument legt besondere Anforderungen fest, die für patientennahe Untersuchungen gelten, und ist zur Anwendung im Zusammenhang mit ISO 15189 vorgesehen. Die Anforderungen dieses Dokumentes gelten, wenn POCT in einem Krankenhaus oder einer Klinik erfolgen, und dürfen auch in einer Pflegeorganisation angewendet werden, die ambulante Patientenversorgung durchführt. Dieses Dokument kann für transkutane Messungen, die Analyse der Ausatemluft und die In vivo Überwachung physiologischer Parameter angewendet werden.
Die Selbstuntersuchung von Patienten in deren Heim oder in einer Gemeinschaftseinrichtung fällt nicht unter dieses Dokument, aber bestimmte seiner Elemente können dafür gelten.
ANMERKUNG    Örtliche, regionale und nationale Bestimmungen sind zu berücksichtigen.

Examens de biologie médicale délocalisée (EBMD) - Exigences concernant la qualité et la compétence (ISO 22870:2016)

ISO 22870:2016 fournit des exigences spécifiques des examens de biologie médicale délocalisée et est destiné à être utilisé conjointement avec l'ISO 15189. Les exigences du présent document s'appliquent lorsque les EBMD sont réalisées dans un hôpital ou une clinique et par un organisme de santé prodiguant des soins ambulatoires. Le présent document peut s'appliquer à des mesurages transcutanés, à l'analyse de l'air expiré et à la surveillance in vivo de paramètres physiologiques.
L'auto-test par les patients à domicile ou dans un dispensaire est exclu- mais certains éléments du présent document peuvent s'appliquer.

Testiranje ob pacientu (POCT) - Zahteve za kakovost in kompetentnost (ISO 22870:2016)

Ta dokument podaja posebne zahteve, ki se uporabljajo za preskušanje ob preiskovancu (POCT), in se uporablja skupaj s standardom ISO 15189. Zahteve tega dokumenta se uporabljajo, kadar se preskušanje ob preiskovancu izvaja v bolnišnici, kliniki ali zdravstveni organizaciji, ki zagotavlja ambulantno nego. Ta dokument se lahko uporablja za transkutane meritve, analizo izdihnjenega zraka ter spremljanje fizioloških parametrov in vivo.
Preskušanje, ki ga bolnik izvaja sam doma ali v skupnem okolju, ni vključeno, vendar se lahko uporabijo nekateri deli tega dokumenta.
OPOMBA: Treba je upoštevati lokalne, regionalne in nacionalne predpise.

General Information

• Status: Withdrawn
• Publication Date: 29-Nov-2016
• Withdrawal Date: 13-Apr-2025
• ICS: 03.120.10 - Quality management and quality assurance
• ICS: 11.100 - Laboratory medicine
• ICS: 11.100.01 - Laboratory medicine in general
• ICS: 11.100.10 - In vitro diagnostic test systems
• Technical Committee: CEN/TC 140 - In vitro diagnostic systems
• Drafting Committee: CEN/TC 140 - In vitro diagnostic systems
• Current Stage: 9960 - Withdrawal effective - Withdrawal
• Start Date: 14-Dec-2022
• Completion Date: 14-Apr-2025
• Directive: 765/2008 - REGULATION (EC) No 765/2008 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 9 July 2008 setting out the requirements for accreditation and market surveillance relating to the marketing of products and repealing Regulation (EEC) No 339/93
• Mandate: M/417 - Standardisation mandate addessed to CEN, CENELEC, and ETSI for the use of Harmonised Standards in support of the new legal framework and sectoral certification schemes
• Ref Project: SIST EN ISO 22870:2017 - Point-of-care testing (POCT) - Requirements for quality and competence (ISO 22870:2016)

Relations

• Replaces: EN ISO 22870:2006 - Point-of-care testing (POCT) - Requirements for quality and competence (ISO 22870:2006)
• Effective Date: 08-Jun-2022
• Replaced By: EN ISO 15189:2022 - Medical laboratories - Requirements for quality and competence (ISO 15189:2022)
• Effective Date: 14-Dec-2022

Standards Content (Sample)

SLOVENSKI STANDARD
01-februar-2017
1DGRPHãþD
SIST EN ISO 22870:2006
Testiranje ob pacientu (POCT) - Zahteve za kakovost in kompetentnost (ISO
22870:2016)
Point-of-care testing (POCT) - Requirements for quality and competence (ISO
22870:2016)
Patientennahe Untersuchungen (point-of-care testing, POCT) - Anforderungen an
Qualität und Kompetenz (ISO 22870:2016)
Analyse de biologie délocalisée (ADBD) - Exigences en matière de qualité et de
compétences (ISO 22870:2016)
Ta slovenski standard je istoveten z: EN ISO 22870:2016
ICS:
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
11.100.01 Laboratorijska medicina na Laboratory medicine in
splošno general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 22870
EUROPEAN STANDARD
NORME EUROPÉENNE
November 2016
EUROPÄISCHE NORM
ICS 03.120.10; 11.100.01 Supersedes EN ISO 22870:2006
English Version
Point-of-care testing (POCT) - Requirements for quality
and competence (ISO 22870:2016)
Examens de biologie médicale délocalisée (EBMD) - Patientennahe Untersuchungen (point-of-care testing,
Exigences concernant la qualité et la compétence (ISO POCT) - Anforderungen an Qualität und Kompetenz
22870:2016) (ISO 22870:2016)
This European Standard was approved by CEN on 14 October 2016.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2016 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 22870:2016 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
This document (EN ISO 22870:2016) has been prepared by Technical Committee ISO/TC 212 "Clinical
laboratory testing and in vitro diagnostic test systems" in collaboration with Technical Committee
CEN/TC 140 “In vitro diagnostic medical devices” the secretariat of which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by May 2017, and conflicting national standards shall be
withdrawn at the latest by November 2019.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent
rights.
This document supersedes EN ISO 22870:2006.
This document has been prepared under a mandate given to CEN by the European Commission and the
European Free Trade Association, and supports essential requirements of EC Regulation 765/2008.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Endorsement notice
The text of ISO 22870:2016 has been approved by CEN as EN ISO 22870:2016 without any modification.

INTERNATIONAL ISO
STANDARD 22870
Second edition
2016-11-01
Point-of-care testing (POCT) —
Requirements for quality and
competence
Examens de biologie médicale délocalisée (EBMD) — Exigences
concernant la qualité et la compétence
Reference number
ISO 22870:2016(E)
©
ISO 2016
ISO 22870:2016(E)
© ISO 2016, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. [phone]
Fax [phone]
[e-mail]
www.iso.org
ii © ISO 2016 – All rights reserved

ISO 22870:2016(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Management requirements . 1
4.1 Organization and management . 1
4.2 Quality management system . 2
4.3 Document control . 4
4.4 Service agreements . 4
4.5 Examination by referral laboratories . 4
4.6 External services and supplies . 4
4.7 Advisory services . 4
4.8 Resolution of complaints . 4
4.9 Identification and control of nonconformities . 4
4.10 Corrective action . 5
4.11 Preventive action . 5
4.12 Continual improvement . 5
4.13 Quality and technical records . 5
4.14 Internal audits . 6
4.15 Management review . 6
5 Technical requirements . 6
5.1 Personnel . 6
5.2 Accommodation and environmental conditions . 8
5.3 Equipment . 8
5.4 Pre-examination procedures . 8
5.5 Examination procedures . 8
5.6 Assuring the quality of examination procedures . 9
5.7 Post-examination procedure . . 9
5.8 Reporting of results .10
Bibliography .11
ISO 22870:2016(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www.iso.org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the meaning of ISO specific terms and expressions related to conformity assessment,
as well as information about ISO’s adherence to the World Trade Organization (WTO) principles in the
Technical Barriers to Trade (TBT) see the following URL: www.iso.org/iso/foreword.html.
The committee responsible for this document is ISO/TC 212, Clinical laboratory testing and in vitro
diagnostic test systems.
This second edition cancels and replaces the first edition (ISO 22870:2006), of which it constitutes a
minor revision.
The changes compared to the previous edition are as follows:
— inclusion of cross-references to the applicable clauses in ISO 15189:2012.
iv © ISO 2016 – All rights reserved

ISO 22870:2016(E)
Introduction
Traditional examinations of a patient’s body fluids, excreta and tissues are carried out generally in the
controlled and regulated environment of a recognized medical laboratory. The introduction of quality
management systems and accreditation of these laboratories are gaining increasing interest.
Advances in technology have resulted in compact, easy-to-use in vitro diagnostic (IVD) medical devices
that make it possible to carry out some examinations at, or close to, the location of the patient. Point-
of-care/near-patient testing may benefit the patient as well as healthcare facilities.
Risk to the patient and to the facility can be managed by a well-designed, fully implemented quality
management system that facilitates
— evaluation of new or alternative POCT instruments and systems,
— evaluation and approval of end-user proposals and protocols,
— purchase, installation and maintenance of equipment,
— maintenance of consumable supplies and reagents,
— training, certification and recertification of POCT system operators, and
— quality control and quality assurance.
Bodies that recognize the competence of POCT facilities may use this document as the basis for their
activities. If a healthcare facility seeks accreditation for a part or all of its activities, it should select an
accreditation body that operates in a manner which takes into account the special requirements of POCT.
INTERNATIONAL STANDARD ISO 22870:2016(E)
Point-of-care testing (POCT) — Requirements for quality
and competence
1 Scope
This document gives specific requirements applicable to point-of-care testing and is intended to be
used in conjunction with ISO 15189. The requirements of this document apply when POCT is carried
out in a hospital, clinic and by a healthcare organization providing ambulatory care. This document
can be applied to transcutaneous measurements, the analysis of expired air, and in vivo monitoring of
physiological parameters.
Patient self-testing in a home or community setting is excluded, but elements of this document can be
applicable.
NOTE Local, regional and national regulations are to be taken into consideration.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
ISO 15189:2012, Medical laboratories —Requirements for quality and competence
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— IEC Electropedia: available at http://www.electropedia.org/
— ISO Online browsing platform: available at http://www.iso.org/obp
3.1
point-of-care testing
POCT
near-patient testing
testing that is performed near or at the site of a patient with the result leading to possible change in the
care of the patient
4 Management requirements
4.1 Organization and management
4.1.1 ISO 15189:2012, 4.1.1.2, 4.1.1.3 and the following apply.
The management of laboratory services shall plan and develop the processes needed for POCT.
The following shall be considered, as appropriate:
a) quality objectives and requirements for POCT;
ISO 22870:2016(E)
b) the need to establish processes and documents, and provide resources specific to POCT;
c) required verification, validation, and monitoring of activities specific to POCT;
d) records to provide evidence that POCT processes and procedures meet requirements.
The governing body of the organization shall be ultimately responsible for ensuring that appropriate
measures are in place to monitor the accuracy and quality of POCT conducted within the healthcare
organization.
4.1.2 ISO 15189:2012, 4.1.2.2, and the following subclauses apply.
4.1.2.1 A health professional grouping (e.g. Medical Advisory Committee) shall be responsible to the
governing body for defining the scope of POCT to be made available. This shall take into consideration the
clinical need for POCT, its financial implications, technical feasibility and the ability of the organization to
fulfil the need.
4.1.2.2 The laboratory director or designate shall appoint a multidisciplinary POCT management group
with representation from the laboratory, administration and clinical programmes including nursing to
advise on the provision of POCT.
4.1.2.3 The management group shall ensure that responsibilities and authorities are defined and
communicated within the organization.
4.1.2.4 The management group shall assist in evaluating and selecting POCT devices and systems.
Performance criteria for POCT devices should include consideration of trueness, precision, detection
limits, use limits and interferences. Practicability should also be considered.
4.1.2.5 The management group shall consider all proposals to introduce any product, device or system
for POCT.
4.1.3 ISO 15189:2012, 4.1.1.1 applies.
4.2 Quality management system
4.2.1 ISO 15189:2012, 4.1.2.3, 4.1.2.4, 4.1.2
...

SLOVENSKI SIST EN ISO 22870
STANDARD    februar 2017
Testiranje ob pacientu (POCT) – Zahteve za kakovost in kompetentnost (ISO
22870:2016)
Point-of-care testing (POCT) – Requirements for quality and competence (ISO
22870:2016)
Patientennahe Untersuchungen (point-of-care testing, POCT) – Anforderungen an
Qualität und Kompetenz (ISO 22870:2016)

Examens de biologie médicale délocalisée (EBMD) – Exigences concernant la
qualité et la compétence (ISO 22870:2016)

Referenčna oznaka
ICS 03.120.10; 11.100.01 SIST EN ISO 22870 : 2017 (sl)

Nadaljevanje na strani II in od 1 do 21

© 2020-06: Slovenski inštitut za standardizacijo. Razmnoževanje ali kopiranje celote ali delov tega dokumenta ni dovoljeno.

SIST EN ISO 22870 : 2017
NACIONALNI UVOD
Standard SIST EN ISO 22870 (sl), Testiranje ob pacientu (POCT) – Zahteve za kakovost in
kompetentnost (ISO 22870:2016), 2017, ima status slovenskega standarda in je enakovreden
evropskemu standardu EN ISO 22870 (en), Point-of-care testing (POCT) – Requirements for quality
and competence (ISO 22870:2016), 2016.

Ta standard nadomešča SIST EN ISO 22870:2006.

NACIONALNI PREDGOVOR
Evropski standard EN ISO 22870:2016 je pripravil tehnični odbor Evropskega komiteja za
standardizacijo CEN/TC 140 Diagnostični sistemi in vitro (In vitro diagnostic systems). Slovenski
standard SIST EN ISO 22870:2017 je prevod evropskega standarda EN ISO 22870:2016. V primeru
spora glede besedila slovenskega prevoda v tem standardu je odločilen izvirni evropski standard v enem
izmed treh uradnih jezikov CEN. Slovensko izdajo standarda je pripravil tehnični odbor SIST/TC VAZ
Varovanje zdravja.
Odločitev za izdajo tega standarda je dne 20. decembra 2016 sprejel SIST/TC VAZ Varovanje zdravja.

ZVEZE S STANDARDI
S privzemom tega evropskega standarda veljajo za omejeni namen referenčnih standardov vsi
standardi, navedeni v izvirniku, razen tistih, ki so že sprejeti v nacionalno standardizacijo:

SIST EN ISO 15189:2013 Medicinski laboratoriji – Zahteve za kakovost in kompetentnost

OSNOVA ZA IZDAJO STANDARDA
– privzem standarda EN ISO 22870:2016

PREDHODNA IZDAJA
– standard SIST EN ISO 22870:2006

OPOMBE
– Povsod, kjer se v besedilu standarda uporablja izraz “evropski standard”, v SIST EN ISO 22870:2017
to pomeni “slovenski standard”.

– Uvod in nacionalni predgovor nista sestavni del standarda.

– Ta nacionalni dokument je istoveten EN ISO 22870:2016 in je objavljen z dovoljenjem

Upravni center
CEN-CENELEC
Avenue Marnix 17
B-1000 Bruselj
This national document is identical with EN ISO 22870:2016 and is published with the
permission of
CEN-CENELEC
Management Centre
Avenue Marnix 17
B-1000 Brussels
II
EVROPSKI STANDARD     EN ISO 22870
EUROPEAN STANDARD
NORME EUROPÉENNE
november 2016
EUROPÄISCHE NORM
ICS 03.120.10; 11.100.01 Nadomešča EN ISO 22870:2006

Slovenska izdaja
Testiranje ob pacientu (POCT) – Zahteve za kakovost in kompetentnost
(ISO 22870:2016)
Point-of-care testing (POCT) – Examens de biologie médicale Patientennahe Untersuchungen
Requirements for quality and délocalisée (EBMD) – (point-of-care testing, POCT) –
competence (ISO 22870:2016) Exigences concernant la qualité Anforderungen an Qualität und
et la compétence (ISO Kompetenz (ISO 22870:2016)
22870:2016)
Ta evropski standard je CEN sprejel 14. oktobra 2016.

Člani CEN morajo izpolnjevati notranje predpise CEN/CENELEC, s katerimi je predpisano, da mora biti ta
evropski standard brez kakršnih koli sprememb sprejet kot nacionalni standard. Najnovejši seznami teh
nacionalnih standardov z njihovimi bibliografskimi podatki se na zahtevo lahko dobijo pri Upravnem centru
CEN-CENELEC ali pri katerem koli članu CEN.

Ta evropski standard obstaja v treh uradnih izdajah (angleški, francoski in nemški). Izdaje v drugih jezikih, ki
jih člani CEN na lastno odgovornost prevedejo in izdajo ter prijavijo pri Upravnem centru CEN-CENELEC,
veljajo kot uradne izdaje.
Člani CEN so nacionalni organi za standarde Avstrije, Belgije, Bolgarije, Cipra, Češke republike, Danske,
Estonije, Finske, Francije, Grčije, Hrvaške, Irske, Islandije, Italije, Latvije, Litve, Luksemburga, Madžarske,
Malte, Nekdanje jugoslovanske republike Makedonije, Nemčije, Nizozemske, Norveške, Poljske,
Portugalske, Romunije, Slovaške, Slovenije, Španije, Švedske, Švice, Turčije in Združenega kraljestva.

CEN
Evropski komite za standardizacijo
European committee for standardization
Comité européen de normalisation
Europäisches komitee für normung

Upravni center CEN-CENELEC: Avenue Marnix 17, B-1000 Bruselj

© 2016 CEN Lastnice avtorskih pravic so vse države članice CEN.    Ref. oznaka EN ISO 22870:2016 E

SIST EN ISO 22870 : 2017
VSEBINA                         Stran CONTENTS                      Page
Evropski predgovor . 3 European foreword . 3
Predgovor . 4 Foreword . 4
Uvod . 5 Introduction . 5
1 Področje uporabe . 6 1 Scope . 6
2 Zveza z drugimi standardi . 6 2 Normative references . 6
3 Izrazi in definicije . 6 3 Terms and definitions . 6
4 Zahteve za vodenje . 7 4 Management requirements . 7
4.1 Organizacija in vodenje . 7 4.1 Organization and management . 7
4.2 Sistem vodenja kakovosti . 8 4.2 Quality management system . 8
4.3 Obvladovanje dokumentov . 10 4.3 Document control . 10
4.4 Storitvene pogodbe . 10 4.4 Service agreements . 10
4.5 Preiskava, ki jo opravijo prejemni 4.5 Examination by referral laboratories . 10
laboratoriji . 10
4.6 Zunanje storitve in nabava materialnih 4.6 External services and supplies . 10
sredstev . 10
4.7 Svetovanje . 10 4.7 Advisory services . 10
4.8 Reševanje pritožb . 10 4.8 Resolution of complaints . 10
4.9 Identifikacija in obvladovanje  4.9 Identification and control of
neskladnosti . 10 nonconformities . 10
4.10 Korektivni ukrepi . 11 4.10 Corrective action . 11
4.11 Preventivni ukrepi . 12 4.11 Preventive action . 12
4.12 Nenehno izboljševanje . 12 4.12 Continual improvement . 12
4.13 Zapisi o kakovosti in strokovni zapisi . 12 4.13 Quality and technical records . 12
4.14 Notranje presoje . 13 4.14 Internal audits . 13
4.15 Vodstveni pregled . 13 4.15 Management review . 13
5 Tehnične zahteve . 14 5 Technical requirements . 14
5.1 Osebje . 14 5.1 Personnel . 14
5.2 Prostori in okoljske razmere . 15 5.2 Accommodation and environmental
conditions . 15
5.3 Oprema . 16 5.3 Equipment . 16
5.4 Predpreiskovalni postopki . 16 5.4 Pre-examination procedures . 16
5.5 Preiskovalni postopki . 17 5.5 Examination procedures . 17
5.6 Zagotavljanje kakovosti preiskovalnih 5.6 Assuring the quality of examination
postopkov . 17 procedures . 17
5.7 Popreiskovalni postopki . 18 5.7 Post-examination procedure . 18
5.8 Poročanje o rezultatih . 19 5.8 Reporting of results . 19
Literatura . 20 Bibliography . 20
SIST EN ISO 22870 : 2017
Evropski predgovor European foreword
Ta dokument (EN ISO 22870:2016) je pripravil This document (EN ISO 22870:2016) has been
tehnični odbor ISO/TC 212 "Preskušanje kliničnih prepared by Technical Committee ISO/TC 212
laboratorijev ter diagnostični sistemi in vitro" v "Clinical laboratory testing and in vitro diagnostic
sodelovanju s tehničnim odborom CEN/TC 140 test systems" in collaboration with Technical
"Diagnostični medicinski pripomočki in vitro", Committee CEN/TC 140 "In vitro diagnostic
katerega sekretariat vodi DIN. medical devices" the secretariat of which is held
by DIN.
Ta evropski standard mora dobiti status This European Standard shall be given the status
nacionalnega standarda bodisi z objavo of a national standard, either by publication of an
istovetnega besedila ali z razglasitvijo najpozneje identical text or by endorsement, at the latest by
maja 2017, nasprotujoče nacionalne standarde May 2017, and conflicting national standards shall
pa je treba razveljaviti najpozneje novembra be withdrawn at the latest by November 2019.
2019.
Opozoriti je treba na možnost, da je lahko nekaj Attention is drawn to the possibility that some of
elementov tega dokumenta predmet patentnih the elements of this document may be the subject
pravic. CEN (in/ali CENELEC) ne prevzema of patent rights. CEN [and/or CENELEC] shall not
odgovornosti za identifikacijo posameznih ali be held responsible for identifying any or all such
vseh takih patentnih pravic. patent rights.
Ta dokument nadomešča EN ISO 22870:2006. This document supersedes EN ISO 22870:2006.
Ta dokument je bil pripravljen v okviru mandata, This document has been prepared under a
ki sta ga Evropska komisija in Evropsko združenje mandate given to CEN by the European
za prosto trgovino dodelila CEN, ter podpira Commission and the European Free Trade
bistvene zahteve Uredbe (ES) 765/2008. Association, and supports essential requirements
of EC Regulation 765/2008.
V skladu z notranjimi predpisi CEN-CENELEC According to the CEN-CENELEC Internal
morajo ta evropski standard obvezno uvesti Regulations, the national standards organizations
nacionalne organizacije za standardizacijo of the following countries are bound to implement
naslednjih držav: Avstrije, Belgije, Bolgarije, this European Standard: Austria, Belgium,
Cipra, Češke republike, Danske, Estonije, Finske, Bulgaria, Croatia, Cyprus, Czech Republic,
Francije, Grčije, Hrvaške, Irske, Islandije, Italije, Denmark, Estonia, Finland, Former Yugoslav
Latvije, Litve, Luksemburga, Madžarske, Malte, Republic of Macedonia, France, Germany,
Nekdanje jugoslovanske republike Makedonije, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Nemčije, Nizozemske, Norveške, Poljske, Lithuania, Luxembourg, Malta, Netherlands,
Portugalske, Romunije, Slovaške, Slovenije, Norway, Poland, Portugal, Romania, Slovakia,
Španije, Švedske, Švice, Turčije in Združenega Slovenia, Spain, Sweden, Switzerland, Turkey
kraljestva. and the United Kingdom.

Razglasitvena objava Endorsement notice

Besedilo standarda ISO 22870:2016 je CEN The text of ISO 22870:2016 has been approved
odobril brez sprememb kot evropski standard EN by CEN as EN ISO 22870:2016 without any
ISO 22870:2016. modification.
SIST EN ISO 22870 : 2017
Predgovor Foreword
ISO (Mednarodna organizacija za ISO (the International Organization for
standardizacijo) je svetovna zveza nacionalnih Standardization) is a worldwide federation of
organov za standarde (članov ISO). Mednarodne national standards bodies (ISO member bodies).
standarde ponavadi pripravljajo tehnični odbori The work of preparing International Standards is
ISO. Vsak član, ki želi delovati na določenem normally carried out through ISO technical
področju, za katero je bil ustanovljen tehnični committees. Each member body interested in a
odbor, ima pravico biti zastopan v tem odboru. Pri subject for which a technical committee has been
delu sodelujejo tudi mednarodne vladne in established has the right to be represented on that
nevladne organizacije, povezane z ISO. V vseh committee. International organizations,
zadevah, ki so povezane s standardizacijo na governmental and non-governmental, in liaison
področju elektrotehnike, ISO tesno sodeluje z with ISO, also take part in the work. ISO
Mednarodno elektrotehniško komisijo (IEC). collaborates closely with the International
Electrotechnical Commission (IEC) on all matters
of electrotechnical standardization.
Postopki, uporabljeni pri pripravi tega The procedures used to develop this document
dokumenta, in predvideni postopki za njegovo and those intended for its further maintenance are
vzdrževanje so opisani v Direktivah ISO/IEC, 1. described in the ISO/IEC Directives, Part 1. In
del. Posebna pozornost naj se nameni različnim particular the different approval criteria needed for
kriterijem odobritve, potrebnim za različne vrste the different types of ISO documents should be
dokumentov ISO. Ta dokument je bil pripravljen noted. This document was drafted in accordance
v skladu z uredniškimi pravili Direktiv ISO/IEC, 2. with the editorial rules of the ISO/IEC Directives,
del (glej www.iso.org/directives). Part 2 (see www.iso.org/directives).
Opozoriti je treba na možnost, da je lahko nekaj Attention is drawn to the possibility that some of
elementov tega dokumenta predmet patentnih the elements of this document may be the subject
pravic. ISO ne prevzema odgovornosti za of patent rights. ISO shall not be held responsible
identifikacijo posameznih ali vseh takih patentnih for identifying any or all such patent rights. Details
pravic. Podrobnosti o morebitnih patentnih of any patent rights identified during the
pravicah, identificiranih med pripravo tega development of the document will be in the
dokumenta, bodo navedene v uvodu in/ali na Introduction and/or on the ISO list of patent
seznamu ISO s prejetimi patentnimi izjavami declarations received (see www.iso.org/patents).
(glej www.iso.org/patents).
Morebitna trgovska imena, uporabljena v tem Any trade name used in this document is
dokumentu, so informacije za uporabnike in ne information given for the convenience of users
pomenijo podpore blagovni znamki. and does not constitute an endorsement.
Za razlago pomena specifičnih terminov in For an explanation on the meaning of ISO specific
izrazov ISO, povezanih z ugotavljanjem terms and expressions related to conformity
skladnosti, ter informacije o tem, kako ISO assessment, as well as information about ISO’s
upošteva načela Svetovne trgovinske adherence to the World Trade Organization
organizacije (WTO) o tehničnih ovirah pri (WTO) principles in the Technical Barriers to
trgovanju (TBT), glej naslednjo povezavo: Trade (TBT) see the following URL:
www.iso.org/iso/foreword.html. www.iso.org/iso/foreword.html.
Odbor, ki je pristojen za ta dokument, je tehnični The committee responsible for this document is
odbor ISO/TC 212, Preskušanje kliničnih ISO/TC 212, Clinical laboratory testing and in vitro
laboratorijev ter diagnostični sistemi in vitro. diagnostic test systems.
Ta druga izdaja razveljavlja in nadomešča prvo This second edition cancels and replaces the first
izdajo (ISO 22870:2006) ter vključuje manjše edition (ISO 22870:2006), of which it constitutes a
popravke. minor revision.
Spremembe v primerjavi s predhodno izdajo so The changes compared to the previous edition
naslednje: are as follows:
 vključitev sklicevanj na ustrezne točke  inclusion of cross-references to the
standarda ISO 15189:2012. applicable clauses in ISO 15189:2012.
SIST EN ISO 22870 : 2017
Uvod Introduction
Tradicionalne preiskave telesnih tekočin, izločkov Traditional examinations of a patient’s body fluids,
ter tkiv pacientov se ponavadi opravljajo v excreta and tissues are carried out generally in
nadzorovanem in predpisanem okolju priznanega the controlled and regulated environment of a
medicinskega laboratorija. Zanimanje za uvajanje recognized medical laboratory. The introduction
sistemov vodenja kakovosti in akreditacije takih of quality management systems and accreditation
laboratorijev je vse večje. of these laboratories are gaining increasing
interest.
S tehnološkim napredkom so nastali kompaktni Advances in technology have resulted in
diagnostični medicinski pripomočki in vitro (IVD), compact, easy-to-use in vitro diagnostic (IVD)
preprosti za uporabo, s katerimi je mogoče medical devices that make it possible to carry out
nekatere preiskave opraviti na lokaciji pacienta ali some examinations at, or close to, the location of
blizu nje. Testiranje ob pacientu/v bližini pacienta the patient. Point-of-care/near-patient testing may
lahko koristi pacientom in zdravstvenim benefit the patient as well as healthcare facilities.
ustanovam.
Tveganje za pacienta in ustanovo je mogoče Risk to the patient and to the facility can be
obvladovati z dobro zasnovanim sistemom managed by a well-designed, fully implemented
vodenja kakovosti, ki se izvaja v celoti in quality management system that facilitates
omogoča:
 vrednotenje novih ali alternativnih  evaluation of new or alternative POCT
instrumentov in sistemov POCT, instruments and systems,
 vrednotenje in odobritev predlogov ter  evaluation and approval of end-user
protokolov končnih uporabnikov, proposals and protocols,

 nabavo, namestitev in vzdrževanje opreme,  purchase, installation and maintenance of
equipment,
 vzdrževanje potrošnega materiala in  maintenance of consumable supplies and
reagentov, reagents,
 usposabljanje, certificiranje in ponovno  training, certification and recertification of
certificiranje operaterjev sistemov za POCT POCT system operators, and
ter
 kontrolo kakovosti in zagotavljanje  quality control and quality assurance.
kakovosti.
Organi, ki priznavajo kompetentnost ustanov, ki Bodies that recognize the competence of POCT
izvajajo POCT, lahko ta dokument uporabljajo kot facilities may use this document as the basis for
podlago za svoje dejavnosti. Če zdravstvena their activities. If a healthcare facility seeks
ustanova želi pridobiti akreditacijo za del svojih accreditation for a part or all of its activities, it
dejavnosti ali vse dejavnosti, naj izbere should select an accreditation body that operates
akreditacijski organ, ki pri delovanju upošteva in a manner which takes into account the special
posebne zahteve za POCT. requirements of POCT.

SIST EN ISO 22870 : 2017
Testiranje ob pacientu (POCT) – Point-of-care testing (POCT) —
Zahteve za kakovost in Requirements for quality and
kompetentnost competence
1 Področje uporabe 1 Scope
Ta dokument podaja posebne zahteve, ki se This document gives specific requirements
uporabljajo za testiranje ob pacientu (POCT), in applicable to point-of-care testing and is intended
se uporablja skupaj s standardom ISO 15189. to be used in conjunction with ISO 15189. The
Zahteve tega dokumenta se uporabljajo, kadar se requirements of this document apply when POCT
POCT izvaja v bolnišnici, kliniki ali zdravstveni is carried out in a hospital, clinic and by a
organizaciji, ki zagotavljajo ambulantno oskrbo. healthcare organization providing ambulatory
Ta dokument se lahko uporablja za transkutane care. This document can be applied to
meritve, analizo izdihanega zraka ter spremljanje transcutaneous measurements, the analysis of
fizioloških parametrov in vivo. expired air, and in vivo monitoring of physiological
parameters.
Testiranje, ki ga pacient izvaja sam doma ali v Patient self-testing in a home or community
skupnostih, ni vključeno, vendar so lahko nekateri setting is excluded, but elements of this document
deli tega dokumenta uporabni. can be applicable.
OPOMBA: Upoštevati je treba lokalne, regionalne in NOTE Local, regional and national regulations are

nacionalne predpise. to be taken into consideration.

2 Zveza z drugimi standardi 2 Normative references
Naslednji dokumenti se sklicujejo na besedilo na The following documents are referred to in the text
takšen način, da njihov del ali celotna vsebina in such a way that some or all of their content
predstavljajo zahteve tega dokumenta. Pri constitutes requirements of this document. For
datiranih sklicevanjih se uporablja le navedena dated references, only the edition cited applies.
izdaja. Pri nedatiranih sklicevanjih se uporablja For undated references, the latest edition of the
zadnja izdaja referenčnega dokumenta (vključno referenced document (including any
z vsemi dopolnili). amendments) applies.
ISO 15189:2012 Medicinski laboratoriji – ISO 15189:2012, Medical laboratories —
Zahteve za kakovost in Requirements for quality and
kompetentnost competence
3 Izrazi in definicije 3 Terms and definitions
V tem dokumentu se uporabljajo naslednji izrazi For the purposes of this document, the following
in definicije. terms and definitions apply.
ISO in IEC hranita terminološke zbirke podatkov ISO and IEC maintain terminological databases
za uporabo v standardizaciji na naslednjih for use in standardization at the following
naslovih: addresses:
 IEC Electropedia: na voljo na spletnem  IEC Electropedia: available at
mestu http://www.electropedia.org/ http://www.electropedia.org/

 brskanje po spletni strani ISO: na voljo na  ISO Online browsing platform: available at
spletnem mestu http://www.iso.org/obp http://www.iso.org/obp
3.1 3.1
testiranje ob pacientu point-of-care testing
POCT POCT
testiranje v bližini pacienta near-patient testing
testiranje, ki se izvaja v bližini pacienta ali ob testing that is performed near or at the site of a
pacientu in katerega rezultat privede do patient with the result leading to possible change
morebitne spremembe pri oskrbi pacienta in the care of the patient
SIST EN ISO 22870 : 2017
4 Zahteve za vodenje 4 Management requirements
4.1 Organizacija in vodenje 4.1 Organization and management
4.1.1 Uporabljata se točki 4.1.1.2 in 4.1.1.3 4.1.1 ISO 15189:2012, 4.1.1.2, 4.1.1.3 and the
standarda ISO 15189:2012 ter naslednje. following apply.
Vodstvo laboratorija mora planirati in razvijati The management of laboratory services shall
procese, potrebne za POCT. plan and develop the processes needed for
POCT.
Upoštevati je treba naslednje, kot je ustrezno: The following shall be considered, as
appropriate:
a) cilje kakovosti in zahteve za POCT; a) quality objectives and requirements for
POCT;
b) potrebo po vzpostavitvi procesov in b) the need to establish processes and
dokumentov ter po priskrbi virov, specifičnih documents, and provide resources specific
za POCT; to POCT;
c) zahtevano overjanje, validacijo in c) required verification, validation, and
spremljanje aktivnosti, specifičnih za monitoring of activities specific to POCT;
POCT;
d) zapise za dokazovanje, da procesi in d) records to provide evidence that POCT
postopki POCT izpolnjujejo zahteve. processes and procedures meet
requirements.
Vodstvo organizacije mora biti končno The governing body of the organization shall be
odgovorno za zagotavljanje, da so vzpostavljeni ultimately responsible for ensuring that
ustrezni ukrepi za spremljanje točnosti in appropriate measures are in place to monitor the
kakovosti POCT, ki se opravlja v zdravstveni accuracy and quality of POCT conducted within
organizaciji. the healthcare organization.
4.1.2 Uporablja se točka 4.1.2.2 standarda ISO 4.1.2 ISO 15189:2012, 4.1.2.2, and the following
15189:2012 in naslednje podtočke. subclauses apply.
4.1.2.1 Vodstvo imenuje skupino zdravstvenih 4.1.2.1 A health professional grouping (e.g.
delavcev (npr. medicinski svetovalni odbor), ki Medical Advisory Committee) shall be
mora biti odgovorna za določitev obsega POCT. responsible to the governing body for defining the
Pri tem mora upoštevati klinično potrebo po scope of POCT to be made available. This shall
POCT, njegove finančne posledice, tehnično take into consideration the clinical need for POCT,
izvedljivost in sposobnost organizacije za its financial implications, technical feasibility and
izpolnjevanje potrebe. the ability of the organization to fulfil the need.
4.1.2.2 Vodja laboratorija ali od njega 4.1.2.2 The laboratory director or designate shall
pooblaščena oseba mora imenovati appoint a multidisciplinary POCT management
multidisciplinarno skupino za vodenje POCT, group with representation from the laboratory,
katere člani zastopajo laboratorij, upravo in administration and clinical programmes including
klinična področja, vključno z zdravstveno nego, nursing to advise on the provision of POCT.
za svetovanje o izvajanju POCT.
4.1.2.3 Skupina za vodenje mora zagotoviti, da 4.1.2.3 The management group shall ensure that
so odgovornosti in pooblastila določeni ter da je responsibilities and authorities are defined and
osebje organizacije s tem seznanjeno. communicated within the organization.
4.1.2.4 Skupina za vodenje mora pomagati pri 4.1.2.4 The management group shall assist in
vrednotenju ter izbiri pripomočkov in sistemov za evaluating and selecting POCT devices and
POCT. Merila za delovanje pripomočkov za systems. Performance criteria for POCT devices
POCT naj vključujejo upoštevanje pravilnosti, should include consideration of trueness,
SIST EN ISO 22870 : 2017
natančnosti, meje detekcije, omejitev pri uporabi precision, detection limits, use limits and
in interference. Upoštevala naj bi se tudi interferences. Practicability should also be
praktičnost uporabe. considered.
4.1.2.5 Skupina za vodenje mora obravnavati 4.1.2.5 The management group shall consider all
vse predloge za uvedbo posameznega proposals to introduce any product, device or
proizvoda, pripomočka ali sistema za POCT. system for POCT.
4.1.3 Uporablja se točka 4.1.1.1 standarda ISO 4.1.3 ISO 15189:2012, 4.1.1.1 applies.
15189:2012.
4.2 Sistem vodenja kakovosti 4.2 Quality management system
4.2.1 Uporabljajo se točke 4.1.2.3, 4.1.2.4 in 4.2.1 ISO 15189:2012, 4.1.2.3, 4.1.2.4, 4.1.2.6
4.1.2.6 standarda ISO 15189:2012 ter and the following apply.
naslednje.
4.2.2 Vodstvo laboratorija mora vzpostaviti, 4.2.2 The management of laboratory services
dokumentirati, izvajati in vzdrževati sistem shall establish, document, implement and
vodenja kakovosti ter nenehno izboljševati maintain a quality management system and
njegovo uspešnost. continually improve its effectiveness.
4.2.2.1 Vodstvo laboratorija mora: 4.2.2.1 The management of laboratory services
shall
a) identificirati procese, potrebne za sistem a) identify the processes needed for the quality
vodenja kakovosti POCT v celotni management system for POCT throughout
organizaciji, the organization,
b) določiti zaporedje in medsebojne vplive teh b) determine the sequence and interaction of
procesov, these processes,
c) določiti kriterije in metode, potrebne za c) determine criteria and methods needed to
zagotovitev uspešnega delovanja in tudi ensure that both the operation and control of
uspešnega obvladovanja teh procesov, these processes are effective,
d) zagotoviti, da so na voljo viri in informacije, d) ensure the availability of resources and
potrebni za podporo delovanja in za information necessary to support the
nadzorovanje teh procesov, operation and monitoring of these
processes,
e) nadzorovati, meriti in analizirati te procese, e) monitor, measure and analyse these
processes,
f) izvajati ukrepe, potrebne za doseganje f) implement actions necessary to achieve
planiranih rezultatov in za nenehno planned results and continual improvement
izboljševanje teh procesov, ter of these processes, and
g) imenovati osebo z ustrezno g) appoint a person with appropriate training
usposobljenostjo in izkušnjami za vodjo and experience as quality manager
kakovosti, ki je odgovoren za kakovost responsible for POCT quality, which includes
POCT, kar vključuje pregledovanje zahtev v review of the requirements related to POCT.
zvezi s POCT.
Organizacija mora voditi te procese v skladu z These processes shall be managed by the
zahtevami tega dokumenta. organization in accordance with the requirements
of this document.
Procesi, potrebni za sistem vodenja kakovosti, Processes needed for the quality management
na katere se sklicuje zgornje besedilo, naj system referred to above should include
vključujejo procese za vodstvene aktivnosti, processes for management activities, provision of
oskrbo z viri ter izvedbo storitev in merjenja. resources, service provisions and measurement
provisions.
SIST EN ISO 22870 : 2017
4.2.2.2 Vodstvo laboratorija mora planirati in 4.2.2.2 The management of laboratory services
izvajati procese nadzorovanja, merjenja, shall plan and implement the monitoring,
analiziranja ter izboljševanja, ki so potrebni, da measurement, analysis and improvement
se dokaže skladnost POCT s sistemom processes needed to demonstrate conformity of
kakovosti. POCT to the quality system.
4.2.3 Dokumentacija sistema vodenja kakovosti 4.2.3 The quality management system
mora vključevati: documentation shall include
a) dokumentirane izjave o politiki kakovosti in a) documented statements of a quality policy
ciljih kakovosti, and quality objectives,
b) poslovnik kakovosti, b) quality manual,
c) dokumentirane postopke, ki jih zahteva ta c) documented procedures required by this
dokument, document,
d) dokumente, ki jih organizacija potrebuje, da d) documents needed by the organization to
bi zagotovila uspešno planiranje, delovanje ensure the effective planning, operation and
in obvladovanje svojih procesov, ter control of its processes, and
e) zapise, ki jih zahteva ta dokument. e) records required by this document.
OPOMBA: V tem dokumentu izraz "dokumentiran NOTE Within this document, the term "documented

postopek" pomeni, da je postopek procedure" means that the procedure is
vzpostavljen, dokumentiran, izvajan in established, documented, implemented and
vzdrževan. maintained.
Obseg dokumentacije sistema vodenja kakovosti The extent of the quality management system
se od organizacije do organizacije lahko razlikuje documentation may differ from one organization
zaradi: to another due to
 velikosti organizacije in vrste dejavnosti,  the size of the organization and type of
activities,
 zapletenosti procesov in njihovih  the complexity of processes and their
medsebojnih vplivov ter interactions, and

 kompetentnosti osebja.  the competence of personnel.
Dokumentacija je lahko v kakršni koli obliki ali na The documentation may be in any form or type of
katerem koli mediju, ki ga je mogoče hraniti in do medium that can be maintained and retrieved up
njega dostopati do izteka določenega roka to the specified retention times, which is
hranjenja, ki je odvisen od lokalnih, regionalnih dependent upon local, regional and national
in nacionalnih zahtev. requirements.
4.2.4 Uporabljata se točki 4.1.2.3 in 4.1.2.4 4.2.4 ISO 15189:2012, 4.1.2.3, 4.1.2.4 and the
standarda ISO 15189:2012 ter naslednje. following apply.
Vodja laboratorija ali ustrezno usposobljena The laboratory director or suitably qualified
imenovana oseba mora zagotoviti, da: designate shall ensure that
a) se vzpostavijo cilji kakovosti za POCT in so a) POCT quality objectives are established
merljivi, and are measurable,
b) se izvaja planiranje sistema vodenja b) the planning of the quality management
kakovosti z namenom, da se izpolnjujejo system is carried out in order to meet the
tako zahteve storitve kot tudi cilji kakovosti, requirements of the service, as well as the
ter quality objectives, and
c) se pri planiranju in izvajanju sprememb c) the integrity of the quality management
sistema vodenja kakovosti vzdržuje system is maintained when changes to the
celovitost sistema vodenja kakovosti. quality management system are planned
and implemented.
SIST EN ISO 22870 : 2017
4.2.5 Uporablja se točka 4.2.2 standarda ISO 4.2.5 ISO 15189:2012, 4.2.2 and the following
15189:2012 in naslednje. apply.
Organizacija mora izdelati in vzdrževati The organization shall establish and maintain a
poslovnik kakovosti, ki vključuje: quality manual that includes
a) področje uporabe sistema vodenja a) the scope of the quality management
kakovosti, system,
b) dokumentirane postopke, vzpostavljene za b) the documented procedures established for
sistem vodenja kakovosti, ali sklicevanje the quality management system, or
nanje in reference to them, and
c) opis medsebojnih vplivov procesov sistema c) a description of the interactions between
vodenja kakovosti. the processes of the quality management
system.
4.3 Obvladovanje dokumentov 4.3 Document control
Uporablja se točka 4.3 standarda ISO ISO 15189:2012, 4.3 applies.
15189:2012.
4.4 Storitvene pogodbe 4.4 Service agreements
Uporablja se točka 4.4 standarda ISO ISO 15189:2012, 4.4 applies.
15189:2012.
4.5 Preiskava, ki jo opravijo prejemni 4.5 Examination by referral laboratories
laboratoriji
To se ne uporablja za ta dokument. This does not apply to this document.
4.6 Zunanje storitve in nabava materialnih 4.6 External services and supplies
sredstev
Uporablja se točka 4.6 standarda ISO ISO 15189:2012, 4.6 applies.
15189:2012.
4.7 Svetovanje 4.7 Advisory services
Uporablja se točka 4.7 standarda ISO ISO 15189:2012, 4.7 applies.
15189:2012.
4.8 Reševanje pritožb 4.8 Resolution of complaints
Uporablja se točka 4.8 standarda ISO ISO 15189:2012, 4.8 applies.
15189:2012.
4.9 Identifikacija in obvladovanje 4.9 Identification and control of
neskladnosti nonconformities
4.9.1 Uporablja se točka 4.9 standarda ISO 4.9.1 ISO 15189:2012, 4.9 and the following
15189:2012 in naslednje. apply.
4.9.2 Organizacija mora zagotoviti, da se POCT, 4.9.2 The organization shall ensure that POCT
ki ne ustreza zahtevam, identificira in obvladuje, that does not conform to requirements is identified
da se prepreči njegova nepredvidena uporaba. and controlled to prevent its unintended use. The
Ukrepi za obvladovanje ter z njimi povezane controls and related responsibilities and
odgovornosti in pooblastila za ravnanje v authorities for dealing with nonconforming POCT
primeru neskladnega POCT morajo biti določeni shall be defined in a documented procedure.
v dokumentiranem postopku.
SIST EN ISO 22870 : 2017
Organizacija mora v primeru neskladnega The organization shall deal with nonconforming
POCT ravnati na enega ali več naslednjih POCT by one or more of the following ways:
načinov:
a) z izvedbo ukrepa za odpravo ugotovljene a) by taking action to eliminate the detected
neskladnosti; nonconformity;
b) z odobritvijo njegove uporabe, s sprostitvijo b) by authorizing its use, release and
in sprejemljivostjo; acceptance;
c) z izvedbo ukrepa za preprečitev njegove c) by taking action to preclude its original
prvotno predvidene uporabe ali aplikacije. intended use or application.
Voditi je treba zapise o naravi neskladnosti in Records of the nature of nonconformities and
vseh morebitnih izvedenih ukrepih. any subsequent actions taken shall be
maintained.
4.9.3 Organizacija mora določiti, zbirati in 4.9.3 The organization shall determine, collect
analizirati ustrezne podatke, da oceni, na katerih and analyse appropriate data to evaluate where
področjih je mogoče nenehno izboljševanje continual improvement of the effectiveness of the
uspešnosti sistema vodenja kakovosti. Vključeni quality management system can be made. This
morajo biti podatki, pridobljeni s spremljanjem in shall include data generated as a result of
merjenjem ter iz drugih primernih virov. monitoring and measurement, as well as from
other relevant sources.
4.9.4 Analiza podatkov mora podati informacije 4.9.4 The analysis of data shall provide
o: information relating to
a) zadovoljstvu izvajalcev zdravstvenih a) healthcare provider/patient/customer
storitev/pacientov/odjemalcev (glej 4.12), satisfaction (see 4.12),
b) skladnosti z zahtevami za POCT (glej 4.2), b) conformity to POCT requirements (see 4.2),
c) značilnostih in trendih POCT, vključno z c) characteristics and trends of POCT,
možnostmi za preventivne ukrepe, ter including opportunities for preventive
action, and
d) dobaviteljih. d) suppliers.
4.10 Korektivni ukrepi 4.10 Corrective action
4.10.1 Uporablja se točka 4.10 standarda ISO 4.10.1 ISO 15189:2012, 4.10 and the following
15189:2012 in naslednje. apply.
4.10.2 Organizacija mora izvajati ukrepe, s 4.10.2 The organization shall take action to
katerimi odpravi vzroke neskladnosti, da bi eliminate the cause of nonconformities in order to
preprečila njihovo ponovitev. Korektivni ukrepi prevent recurrence. Corrective actions shall be
morajo biti primerni posledicam dejanskih appropriate to the effects of the nonconformities
neskladnosti. encountered.
4.10.3 Vzpostaviti je treba dokumentiran 4.10.3 A documented procedure shall be
postopek, ki določa zahteve za: established to define requirements for
a) pregledovanje neskladnosti (vključno s a) reviewing nonconformities (including
pritožbami izvajalcev zdravstvenih healthcare provider/patient/client
storitev/pacientov/strank), complaints),
b) določanje vzrokov neskladnosti, b) determining the causes of nonconformities,
c) ovrednotenje potreb po ukrepih, da se c) evaluating the need for action to ensure that
prepreči ponavljanje neskladnosti, nonconformities do not recur,
d) določanje in izvajanje potrebnih ukrepov, d) determining and implementing action
needed,
SIST EN ISO 22870 : 2017
e) zapise rezultatov izvedenih ukrepov in e) records of the results of action taken, and
f) pregledovanje izvedenih korektivnih f) reviewing corrective action taken.
ukrepov.
4.11 Preventivni ukrepi 4.11 Preventive action
4.11.1 Uporablja se točka 4.11 standarda ISO 4.11.1 ISO 15189:2012, 4.11 and the following
15189:2012 in naslednje. apply
4.11.2 Organizacija mora določiti ukrepe za 4.11.2 The organization shall determine action to
odpravo vzrokov potencialnih neskladnosti, da bi eliminate the causes of potential nonconformities
preprečila njihov nastanek. Preventivni ukrepi in order to prevent their occurrence. Preventive
morajo biti primerni posledicam potencialnih actions shall be appropriate to the effects of the
težav. potential problems.
4.11.3 Vzpostaviti je treba dokumentiran 4.11.3 A documented procedure shall be
postopek, ki določa zahteve za: established to define requirements for
a) določanje potencialnih neskladnosti in a) determining potential nonconformities and
njihovih vzrokov, their causes,
b) ovrednotenje potreb po ukrepih, da se b) evaluating the need for action to prevent
prepreči nastanek neskladnosti, occurrence of nonconformities,
c) določanje in izvajanje potrebnih ukrepov, c) determining and implementing action
needed,
d) zapise rezultatov izvedenih ukrepov in d) records of results of action taken, and
e) pregledovanje izvedenih preventivnih e) reviewing preventive action taken.
ukrepov.
4.12 Nenehno izboljševanje 4.12 Continual improvement
4.12.1 Uporabljajo se točke 4.12, 4.14.6 in 4.12.1 ISO 15189:2012, 4.12, 4.14.6, 4.14.7 and
4.14.7 standarda ISO 15189:2012 ter naslednje. the following apply.
4.12.2 S programom za zagotavljanje kakovosti 4.12.2 A quality assurance programme shall
je treba periodično pregledovati relativne koristi periodically review the relative benefits of POCT,
POCT, spremljati načine naročanja testiranja, monitor the test ordering patterns, carry out audits
izvajati presoje za overjanje hranjenja zapisov in to verify record keeping and review critical value
pregledovati poročila o kritičnih vrednostih. reports.
4.13 Zapisi o kakovosti in strokovni zapisi 4.13 Quality and technical records
4.13.1 Uporablja se točka 4.13 standarda ISO 4.13.1 ISO 15189:2012, 4.13 and the following
15189:2012 in naslednje. apply.
4.13.2 Zapise je treba izdelati in vzdrževati, da 4.13.2 Records shall be established and
bi z njimi dokazali skladnost z zahtevami in maintained to provide evidence of conformity to
uspešnost delovanja sistema vodenja kakovosti. requirements and of effective operation of the
Zapisi morajo ostati čitljivi, prepoznavni brez quality management system. Records shall
težav in dostopni. Vzpostaviti je treba remain legible, readily identifiable and retrievable.
dokumentiran postopek, ki opredeljuje potrebne A documented procedure shall be established to
načine obvladovanja za identifikacijo, hranjenje, define the controls needed for the identification,
zaščito, dostopnost, čas hranjenja in storage, protection, retrieval, retention time and
odstranjevanje zapisov. disposition of records.

SIST EN ISO 22870 : 2017
4.14 Notranje presoje 4.14 Internal audits
Uporabljata se točki 4.14.1 in 4.14.5 standarda ISO 15189:2012, 4.14.1, 4.14.5 and the
ISO 15189:2012 ter naslednje. following apply.
a) Vodja laboratorija ali imenovana ustrezno a) The laboratory director, or designated
usposobljena oseba in multidisciplinarna suitably qualified person, and the
skupina za vodenje POCT morata prejemati multidisciplinary POCT management group
in pregledovati poročila programa za shall receive and review the reports of the
zagotavljanje kakovosti. quality assurance programme.
b) Predlagane spremembe na podlagi teh b) Suggested modifications arising from such
pregledov je treba, če so odobrene, vključiti reviews, if approved, shall be incorporated
v politiko, procese in postopke POCT. into the POCT policy, processes and
procedures.
4.15 Vodstveni pregled 4.15 Management review
4.15.1 Uporablja se točka 4.15 standarda ISO 4.15.1 ISO 15189:2012, 4.15 and the following
15189:2012 in naslednje. apply.
4.15.2 Vodja laboratorija ali imenovana ustrezno 4.15.2 The laboratory director, or a designated
usposobljena oseba mora izvajati periodičen suitably qualified person, shall implement a
vodstveni pregled, ki vključuje: periodic management review that includes
 analizo stroškov in koristi ter ovrednotenje  a cost-benefit analysis and an evaluation of
klinične potrebe, the clinical need,

 klinično uspešnost in stroškovno  the clinical effectiveness and the cost
učinkovitost aktivnosti POCT ter efficiency of POCT activities, and

 identifikacijo priložnosti za izboljševanje.  the identification of opportunities for
improvement.
OPOMBA: Glej sklic [7]. NOTE See Reference [7].

4.15.3 Vhodni podatki za vodstveni pregled 4.15.3 Input to management review shall include
morajo vključevati informacije o: information on
a) rezultatih presoj, a) results of audits,
b) povratnih informacijah izvajalcev b) healthcare provider/patient/client feedback,
zdravstvenih storitev/pacientov/strank,
c) delovanju procesov in skladnosti
...