EN ISO 11064-4:2013
(Main)Ergonomic design of control centres - Part 4: Layout and dimensions of workstations (ISO 11064-4:2013)
Ergonomic design of control centres - Part 4: Layout and dimensions of workstations (ISO 11064-4:2013)
ISO 11064-4:2013 specifies ergonomic principles, recommendations and requirements for the design of workstations found in control centres. It covers control workstation design with particular emphasis on layout and dimensions. It is applicable primarily to seated, visual-display-based workstations, although control workstations at which operators stand are also addressed. These different types of control workstation are to be found in applications such as transportation control, process control and security installations. Most of these workstations now incorporate flat-display screens for the presentation of information.
Ergonomische Gestaltung von Leitzentralen - Teil 4: Auslegung und Maße von Arbeitsplätzen (ISO 11064-4:2013)
Dieser Teil von ISO 11064 legt ergonomische Grundsätze, Empfehlungen und Anforderungen für die Gestaltung von Arbeitsplätzen in Leitzentralen fest. Dabei werden besonders Auslegung und Maße bei der Gestaltung von Leitplätzen berücksichtigt. Diese Norm ist vor allem anwendbar auf Sitzarbeitsplätze mit Bildschirmgeräten, obgleich Leitplätze, an denen Operatoren stehen, ebenfalls angesprochen werden. Diese verschiedenen Leitplätze finden zum Beispiel Anwendung in der Transport- und Prozesslenkung und in Sicherheitseinrichtungen. Die meisten dieser Arbeitsplätze umfassen jetzt Flachbildschirme zur Darstellung von Information.
Conception ergonomique des centres de commande - Partie 4: Agencement et dimensionnement du poste de travail (ISO 11064-4:2013)
L'ISO 11064-4:2013 spécifie des principes ergonomiques, des recommandations et des exigences relatives à la conception des postes de travail dans les centres de commande. Elle traite de la conception des pupitres de conduite, en prêtant une attention particulière à l'agencement et au dimensionnement. Elle couvre principalement les postes de travail pour posture assise et équipés d'écrans de visualisation, mais concerne également les pupitres de conduite pour posture debout. Ces différents types de pupitres de conduite sont mis en place dans des applications touchant à des domaines tels que le contrôle du transport, la commande de processus et les installations de sécurité. La plupart de ces postes de travail intègrent à l'heure actuelle des écrans plats pour la présentation des informations.
Ergonomsko načrtovanje krmilnih centrov - 4. del: Ureditev in mere delovnih mest (ISO 11064-4:2013)
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Standards Content (Sample)
SLOVENSKI STANDARD
01-marec-2014
1DGRPHãþD
SIST EN ISO 11064-4:2004
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Ergonomic design of control centres - Part 4: Layout and dimensions of workstations
(ISO 11064-4:2013)
Ergonomische Gestaltung von Leitzentralen - Teil 4: Auslegung und Maße von
Arbeitsplätzen (ISO 11064-4:2013)
Conception ergonomique des centres de commande - Partie 4: Agencement et
dimensionnement du poste de travail (ISO 11064-4:2013)
Ta slovenski standard je istoveten z: EN ISO 11064-4:2013
ICS:
13.180 Ergonomija Ergonomics
25.040.10 9HþRSHUDFLMVNLVWURML Machining centres
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN ISO 11064-4
NORME EUROPÉENNE
EUROPÄISCHE NORM
November 2013
ICS 13.180 Supersedes EN ISO 11064-4:2004
English Version
Ergonomic design of control centres - Part 4: Layout and
dimensions of workstations (ISO 11064-4:2013)
Conception ergonomique des centres de commande - Ergonomische Gestaltung von Leitzentralen - Teil 4:
Partie 4: Agencement et dimensionnement du poste de Auslegung und Maße von Arbeitsplätzen (ISO 11064-
travail (ISO 11064-4:2013) 4:2013)
This European Standard was approved by CEN on 24 August 2013.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same
status as the official versions.
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Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
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Kingdom.
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© 2013 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 11064-4:2013 E
worldwide for CEN national Members.
Contents Page
Foreword .3
Foreword
This document (EN ISO 11064-4:2013) has been prepared by Technical Committee ISO/TC 159
"Ergonomics" in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is
held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by May 2014, and conflicting national standards shall be withdrawn at the
latest by May 2014.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO 11064-4:2004.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,
Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
Endorsement notice
The text of ISO 11064-4:2013 has been approved by CEN as EN ISO 11064-4:2013 without any modification.
INTERNATIONAL ISO
STANDARD 11064-4
Second edition
2013-11-15
Ergonomic design of control centres —
Part 4:
Layout and dimensions of workstations
Conception ergonomique des centres de commande —
Partie 4: Agencement et dimensionnement du poste de travail
Reference number
ISO 11064-4:2013(E)
©
ISO 2013
ISO 11064-4:2013(E)
© ISO 2013
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
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ii © ISO 2013 – All rights reserved
ISO 11064-4:2013(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Initial control workstation layout considerations . 3
5 Factors determining control workstation design . 4
5.1 General user considerations . 5
5.2 Visual tasks . 9
5.3 Auditory tasks .10
5.4 Working postures .10
6 Control workstation layout .12
6.1 General layout considerations .13
6.2 Layout requirements .14
7 Control workstation dimensions .17
7.1 Dimension considerations .17
7.2 Seated control workstations .17
7.3 Standing control workstations .18
Annex A (informative) Arranging displays and control workstations .19
Annex B (informative) Conformance matrix .30
Bibliography .37
ISO 11064-4:2013(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2. www.iso.org/directives
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of any
patent rights identified during the development of the document will be in the Introduction and/or on
the ISO list of patent declarations received. www.iso.org/patents
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
The committee responsible for this document is ISO/TC 159, Ergonomics, Subcommittee SC 4, Ergonomics
of human-system interaction.
This second edition cancels and replaces the first edition (ISO 11064-4:2004), which has been
technically revised.
ISO 11064 consists of the following parts, under the general title Ergonomic design of control centres:
— Part 1: Principles for the design of control centres
— Part 2: Principles for the arrangement of control suites
— Part 3: Control room layout
— Part 4: Layout and dimensions of workstations
— Part 5: Displays and controls
— Part 6: Environmental requirements for control centres
— Part 7: Principles for the evaluation of control centres
iv © ISO 2013 – All rights reserved
ISO 11064-4:2013(E)
Introduction
This part of ISO 11064 establishes ergonomic requirements, recommendations and guidelines for the
design of workplaces in control centres.
All types of control centres are covered, including those for the process industry, transport and
dispatching systems and emergency services. Although this part of ISO 11064 is primarily intended for
non-mobile control centres, many of the principles are relevant to mobile centres such as those found on
ships, locomotives and aircraft.
User requirements are a central theme of this part of ISO 11064 and the processes described are designed
to take into account the needs of users at all design stages. The overall strategy for dealing with user
requirements is presented in ISO 11064-1. ISO 11064-2 provides guidance on the design and planning of the
control room in relation to its supporting areas. Requirements for the layout of the control room are covered
by ISO 11064-3. Displays and controls, human computer interaction and the physical working environment
are presented in ISO 11064-5 and ISO 11064-6. Evaluation principles are dealt with in ISO 11064-7.
The users of this standard are assumed to have some understanding of anthropometry, its use and
limitations, and its application in the context of control rooms. Where this understanding is in doubt, it
is recommended that the advice of an expert be sought.
The ultimate beneficiaries of this part of ISO 11064 will be the operator within the control room and
other such users. It is the needs of these users that provide the ergonomic requirements that are
addressed by the International Standards developers. Although it is unlikely that the end user will read
this International Standard, or even know of its existence, its application should provide the user with
interfaces that are more usable and a working environment which is more consistent with operational
demands, and result in a solution which will improve system performance, minimize error and enhance
productivity.
INTERNATIONAL STAN
...
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