EN ISO 9241-143:2012

Ergonomics of human-system interaction - Part 143: Forms (ISO 9241-143:2012)

ISO 9241-143:2012 provides requirements and recommendations for the design and evaluation of forms, in which the user fills-in, selects entries for or modifies labelled fields on a "form" or dialogue box presented by the system. Often the system then creates or updates the data associated with the form. Form-based entries typically are in the form of typed input (abbreviations, or full names) or selections from available option lists.
ISO 9241-143:2012 is applicable to forms regardless of the modality in which they are rendered (visual, spatial, vocal); much of its guidance is based on a model of visual and spatial relationship. In addition, it specifies the use of non-text methods for providing forms entries (e.g. list boxes) and pertains to dialogue boxes which utilize form techniques. Guidance is provided on the selection and design of those user-interface elements relevant to forms.
While it covers lists used to enter forms data, menus which are similar to lists are outside its scope (see ISO 9241‑14). It is not applicable to the hardware aspects of forms.
The requirements and recommendations in ISO 9241-143:2012 are applicable throughout the development process (for example, as guidance for designers during design, as a basis for heuristic evaluation, as guidance for usability testing) and in the procurement process.

Ergonomie der Mensch-System-Interaktion - Teil 143: Formulardialoge (ISO 9241-143:2012)

Dieser Teil der ISO 9241 enthält Anforderungen an und Empfehlungen für die Gestaltung und Bewertung von Formulardialogen bei denen der Benutzer auf einem „Formular“ oder in einer durch das System bereitgestellten Dialogbox beschriftete Felder ausfüllt, Eingabewerte für diese auswählt oder deren Inhalte ändert. Häufig generiert oder aktualisiert das System auf dieser Grundlage die mit dem Formular verknüpften Daten. Die Formulareingaben erfolgen in der Regel über die Tastatur (abgekürzt oder in voller Länge) oder durch Auswahl aus angebotenen Optionslisten. Dieser Teil der ISO 9241 gilt für Formulardialoge, unabhängig von dem Modus, in dem sie erstellt werden (optisch, räumlich, sprachlich). Ein großer Teil der Anleitung beruht jedoch auf einem Modell des optischen und räumlichen Zusammenhangs. Darüber hinaus legt dieser Teil der ISO 9241 die Anwendung von textfreien Verfahren für die Bereitstellung von Formulareinträgen fest (z. B. Listenfelder) und erstreckt sich auf Dialogboxen, die Verfahren des Formulardialogs verwenden. Es wird eine Anleitung zur Auswahl und Gestaltung der für Formulardialoge relevanten Benutzungsschnittstellenelemente gegeben. Während Listen für die Eingabe von Formulardaten von diesem Teil der ISO 9241 behandelt werden, sind Menüs, die mit Listen vergleichbar sind, außerhalb des Anwendungsbereichs und werden in ISO 9241-14 behandelt. Darüber hinaus behandelt dieser Teil der ISO 9241 keine hardwarebezogenen Aspekte von Formulardialogen. ANMERKUNG Einige der Anforderungen und Empfehlungen dieses Teils der ISO 9241 beruhen auf westlichen Sprachkonventionen. Für weitere Sprachen könnten bestimmte Anforderungen oder Empfehlungen verändert werden, um sie an die jeweiligen sprachspezifischen Lese- und/oder Texteingabegewohnheiten anzupassen. Die Anforderungen und Empfehlungen dieses Teils der ISO 9241 sind auf den gesamten Entwicklungsprozess, z. B. als Leitfaden für die Entwickler bei der Gestaltung, als Grundlage für die heuristische Bewertung, als Anleitung für die Prüfung der Gebrauchstauglichkeit, und auf den Beschaffungsprozess anwendbar.

Ergonomie de l'interaction homme-système - Partie 143: Formulaires (ISO 9241-143:2012)

L'ISO 9241-143:2012 donne des exigences et des recommandations relatives à la conception et à l'évaluation des formulaires, dans lesquels l'utilisateur remplit, sélectionne les saisies ou modifie des champs indexés à l'intérieur d'un «formulaire» ou dans une boîte de dialogue présenté(e) par le système. Le système procède fréquemment à la création ou à la mise à jour de données associées au formulaire. Les saisies caractéristiques de type saisie de formulaire se présentent sous la forme de saisies de caractères (abréviations, ou noms entiers) ou encore sous la forme de sélections effectuées à partir de listes d'options disponibles.
L'ISO 9241-143:2012 s'applique aux formulaires quel que soit leur mode de présentation (visuel, spatial, vocal). Cependant, bon nombre de ce type de guidage est fondé sur un modèle de relation visuelle et spatiale. De plus, elle comprend l'usage de méthodes non textuelles en matière de production de saisies de formulaire (par exemple listes de choix) et porte sur les boîtes de dialogue utilisant les techniques propres aux formulaires. Des recommandations sont fournies sur la sélection et la conception des éléments d'interface utilisateur applicables aux formulaires.
Bien que les listes utilisées pour saisir les données de formulaire soient couvertes par l'ISO 9241-143:2012, les menus similaires aux listes ne sont pas traités dans la présente, mais dans l'ISO 9241‑14. L'ISO 9241-143:2012 n'est pas applicable aux aspects matériels des formulaires.
Les exigences et recommandations de l'ISO 9241-143:2012 peuvent être exploitées au cours du processus de conception (par exemple au titre de guidage pour les concepteurs au cours de la conception, de base pour l'évaluation heuristique ou de guide pour les essais relatifs à l'utilisabilité) et au cours du processus d'acquisition.

Ergonomija medsebojnega vpliva človek-sistem - 143. del: Komunikacija preko obrazca/maske (ISO 9241-143:2012)

Ta del standarda ISO 9241 določa zahteve in priporočila za strukturo in vrednotenje obrazcev, ki jih uporabnik izpolnjuje, za katere izbira odgovore ali pri katerih spreminja označena polja na »obrazcu« ali v pogovornem oknu, prikazanem v sistemu. Sistem nato pogosto ustvari ali posodobi podatke v zvezi z obrazcem. Pri izpolnjevanju obrazcev gre običajno za tipkane vnose (okrajšave ali celotna imena) ali izbiro med danimi možnostmi. Ta del standarda ISO 9241 se uporablja za obrazce, ne glede na to, kako so predloženi (vizualno, prostorsko, ustno). Vendar večina navodil temelji na modelu vizualnega in prostorskega razmerja. Poleg tega ta del standarda ISO 9241 določa uporabo nebesedilnih metod za izpolnjevanje obrazcev (npr. polj s seznami) in se nanaša na pogovorna okna, ki uporabljajo tehnike obrazca. Vključena so navodila za izbiro in strukturo elementov uporabniških vmesnikov, ki zadevajo obrazce. Medtem ko so seznami, ki se uporabljajo za vnos podatkov v obrazce, vključeni v ta del standarda ISO 9241, so meniji, ki so podobni seznamom, iz področja uporabe izključeni, zajeti pa so v standardu ISO 9241-14. Ta del standarda ISO 9241 se tudi ne uporablja za strojno opremo v zvezi z obrazci. Zahteve in priporočila iz tega dela standarda ISO 9241 se uporabljajo skozi ves proces razvoja, na primer kot navodila za načrtovalce med načrtovanjem, osnova za hevristično vrednotenje in navodila za preskušanje uporabnosti, ter v postopku posredovanja.

General Information

• Status: Published
• Publication Date: 29-Feb-2012
• Withdrawal Date: 02-Sep-2012
• ICS: 13.180 - Ergonomics
• ICS: 35.180 - IT Terminal and other peripheral equipment
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
• Current Stage: 6060 - Definitive text made available (DAV) - Publishing
• Start Date: 01-Mar-2012
• Completion Date: 01-Mar-2012
• Ref Project: SIST EN ISO 9241-143:2012 - Ergonomics of human-system interaction - Part 143: Forms (ISO 9241-143:2012)

Relations

• Replaces: EN ISO 9241-17:1998 - Ergonomic requirements for office work with visual display terminals (VDTs) - Part 17: Form filling dialogues (ISO 9241-17:1998)
• Effective Date: 25-Apr-2012

Standards Content (Sample)

SLOVENSKI STANDARD
01-julij-2012
1DGRPHãþD
SIST EN ISO 9241-17:2001
(UJRQRPLMDPHGVHERMQHJDYSOLYDþORYHNVLVWHPGHO.RPXQLNDFLMDSUHNR
REUD]FDPDVNH,62
Ergonomics of human-system interaction - Part 143: Forms (ISO 9241-143:2012)
Ergonomie der Mensch-System-Interaktion - Teil 143: Formulardialoge (ISO 9241-
143:2012)
Ergonomie de l'interaction homme-système - Partie 143: Formulaires (ISO 9241-
143:2012)
Ta slovenski standard je istoveten z: EN ISO 9241-143:2012
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN ISO 9241-143
NORME EUROPÉENNE
EUROPÄISCHE NORM
March 2012
ICS 35.180; 13.180 Supersedes EN ISO 9241-17:1998
English Version
Ergonomics of human-system interaction - Part 143: Forms (ISO
9241-143:2012)
Ergonomie de l'interaction homme-système - Partie 143: Ergonomie der Mensch-System-Interaktion - Teil 143:
Formulaires (ISO 9241-143:2012) Formulardialoge (ISO 9241-143:2012)
This European Standard was approved by CEN on 29 February 2012.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same
status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2012 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 9241-143:2012: E
worldwide for CEN national Members.

Contents Page
Foreword .3
Foreword
This document (EN ISO 9241-143:2012) has been prepared by Technical Committee ISO/TC 159
"Ergonomics" in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is
held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by September 2012, and conflicting national standards shall be
withdrawn at the latest by September 2012.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO 9241-17:1998.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland, Turkey and the United Kingdom.
Endorsement notice
The text of ISO 9241-143:2012 has been approved by CEN as a EN ISO 9241-143:2012 without any
modification.
INTERNATIONAL ISO
STANDARD 9241-143
First edition
2012-03-01
Ergonomics of human-system
interaction —
Part 143:
Forms
Ergonomie de l'interaction homme-système —
Partie 143: Formulaires
Reference number
ISO 9241-143:2012(E)
©
ISO 2012
ISO 9241-143:2012(E)
©  ISO 2012
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
ISO copyright office
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Published in Switzerland
ii © ISO 2012 – All rights reserved

ISO 9241-143:2012(E)
Contents Page
Foreword . v
Introduction . vii
1  Scope . 1
2  Normative references . 1
3  Terms and definitions . 2
4  Forms . 6
4.1  Selection . 6
4.2  General requirements and recommendations . 6
5  Information presentation . 9
5.1  General . 9
5.2  Layout . 9
5.3  Names and labels . 10
5.4  Visual cues in fields and forms elements . 13
6  Interaction . 15
6.1  Navigation . 15
6.2  Navigation by tab keys and scrolling . 16
6.3  Input focus and cursors . 17
6.4  Input . 21
6.5  User control . 22
6.6  Feedback . 24
6.7  Access to forms and dialogue boxes . 25
6.8  Default values . 27
6.9  Default actions for forms elements . 28
7  Validation . 30
7.1  Single-field validation . 30
7.2  Multiple-field validation . 30
8  Choice of form elements. 30
8.1  Accessibility of form elements . 30
8.2  Choice considerations . 30
8.3  Push buttons . 31
8.4  Toggle buttons . 31
8.5  Text entry fields . 31
8.6  Radio buttons . 32
8.7  Check boxes . 32
8.8  Stepper buttons . 33
8.9  Single-selection list boxes . 34
8.10  Multiple-selection list boxes . 34
8.11  Pop-up/drop-down list . 35
8.12  Combination boxes . 36
8.13  Single-selection hierarchical lists . 37
8.14  Multiple-selection hierarchical lists . 38
8.15  Analogue form elements (slider, rotary dials and equivalents) . 38
8.16  Tabbed form elements . 39
9  Form element design . 39
9.1  Alphanumeric text entry . 39
9.2  Choice . 41
9.3  List-based elements for choice . 42
ISO 9241-143:2012(E)
9.4  Tabs .46
9.5  Scroll bars .48
9.6  Push buttons and tool palettes .50
10  Conformance .52
Annex A (informative) Overview of the ISO 9241 series .53
Annex B (informative) Checklist for applying this part of ISO 9241 .54
Bibliography .94

iv © ISO 2012 – All rights reserved

ISO 9241-143:2012(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrot
...