Emergency Communications; Collection of European Regulatory Texts and orientations

RTR/EMTEL-00010

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Status
Published
Publication Date
27-Apr-2008
Current Stage
50 - Withdrawn
Due Date
28-Apr-2008
Completion Date
16-Jun-2023
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ETSI TR 102 299 V1.1.1 (2008-04) - Emergency Communications; Collection of European Regulatory Texts and orientations
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ETSI TR 102 299 V1.1.1 (2008-04)
Technical Report


Emergency Communications (EMTEL);
Collection of European Regulatory Texts and orientations

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2 ETSI TR 102 299 V1.1.1 (2008-04)



Reference
DTR/EMTEL-00010
Keywords
emergency, regulation
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3 ETSI TR 102 299 V1.1.1 (2008-04)
Contents
Intellectual Property Rights.5
Foreword.5
Introduction .5
1 Scope.6
2 References.6
2.1 Normative references.6
2.2 Informative references.6
3 Abbreviations.8
4 General.8
5 Documents relevance for EMTEL activities .8
5.1 Regulatory documents in application, having relevance with EMTEL.9
5.2 Other documents with less direct impact in EMTEL .9
5.3 Non regulatory documents related to orientations for future regulations .9
6 Framework Directive.9
6.1 Executive Summary of EMTEL relevant text .9
6.2 Chapter IV, general provisions.10
6.2.1 Article 17, Standardisation .10
6.2.2 Article 19, Harmonisation procedures .10
7 Universal Service Directive.11
7.1 Executive Summary of EMTEL relevant text .11
7.2 Whereas.11
7.3 Chapter I, scope, aims and definitions.12
7.3.1 Article 2, Definitions .12
7.4 Chapter II, Universal service obligations including social obligations .12
7.4.1 Article 6, Public pay telephones .12
7.4.2 Article 7, Special measures for disabled users.12
7.5 Chapter IV, end-user interests and rights .13
7.5.1 Article 23, Integrity of the network .13
7.5.2 Article 26, Single European emergency call number.13
7.5.3 Article 28, Non-geographic numbers.13
7.6 Chapter V, general and final provisions .13
7.6.1 Article 38, Transposition .13
8 Directive on privacy and electronic communications .14
8.1 Executive Summary of EMTEL relevant text .14
8.2 Article 10, Exceptions .14
9 Directive on Access in Interconnection.14
9.1 Executive Summary of EMTEL relevant text .14
10 Authorisation Directive .14
10.1 Executive Summary of EMTEL relevant text .14
10.2 Article 6, Conditions attached to the general authorisation and to the rights of use for radio frequencies
and for numbers, and specific obligations .14
10.3 Article 11, Information required under the general authorisation, for rights of use and for the specific
obligations .15
10.4 ANNEX A. Conditions which may be attached to a general authorisation.15
11 Commission recommendation on processing of caller location information .15
11.1 Executive Summary of EMTEL relevant text .15
11.2 Scope, definitions, field of application.15
11.3 COI specification.16
11.4 COI harmonization.16
ETSI

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4 ETSI TR 102 299 V1.1.1 (2008-04)
11.5 User information.16
11.6 COI evolution.17
11.7 Final text (continuation of scope).17
12 R&TTE Directive.17
12.1 Executive Summary of EMTEL relevant text .17
12.2 Article 3, Essential requirements.17
12.3 Decisions based on the R&TTE relevant for EMTEL.17
12.3.1 Avalanche beacons.18
12.3.2 Inland waterways.18
12.3.3 Maritime Automatic Identification System (AIS).18
12.3.4 Global Maritime Distress and Safety System (GMDSS) equipment .18
Annex A: Most relevant web addresses .19
History .20

ETSI

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5 ETSI TR 102 299 V1.1.1 (2008-04)
Intellectual Property Rights
IPRs essential or potentially essential to the present document may have been declared to ETSI. The information
pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found
in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in
respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web
server (http://webapp.etsi.org/IPR/home.asp).
Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee
can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web
server) which are, or may be, or may become, essential to the present document.
Foreword
This Technical Report (TR) has been produced by ETSI Special Committee Emergency Communications(EMTEL).
Introduction
The rapid evolution of the market in Europe, the important multiple technical developments, the new decentralized
structures for the management of Communications Networks and Services are associated to a revision of the regulatory
conditions applicable in the Communications sector in the EU.
This created a number of new difficulties, some of them related to the need of ensuring a high level of support from
Communications systems in Emergency conditions and a permanent increase of the effectiveness of the responsible
bodies in such situations. In fact, if in a single network an Emergency situation is already a delicate case to consider,
when two or more Telecommunications Networks are interconnected and the corresponding operators have different
and some times opposite interests, the solution for each problem may be more complex and difficult to find.
In this context the standardization may be the only solution to promote freely and widely accepted solutions fulfilling
the needs of the population, particularly those identified in regulatory documents.
The goal of the present document is to facilitate a stronger standardization in this area by bringing together the most
important easily identified rules in EU. In order to enable also to take into account trends that might result in future
regulatory rules, the document includes a list of main sites where these orientations can be found (Communication,
working documents, statements from official groups etc.).
The present version is actualised from the first produced in 2004. The intention is to collect more information focused
in the relationship between standardization work and EMTEL needs expressed in regulatory documents and update the
document in future versions, when appropriate with more and more updated details. A new update is necessary at least
at the time when the ongoing reform of the EU regulatory framework for electronic communications is finalized.
ETSI

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6 ETSI TR 102 299 V1.1.1 (2008-04)
1 Scope
The present document identifies:
• the regulatory documents applicable for the emergency communications. The documents are listed in
clause 2.1 and the significant extracts are given in clause 3; and
• other information or referebces which are considered to be useful in relation to Emergency Communications
(EMTEL), generally applicable regulatory principles, or main orientations which are still under consideration
at the date of revision.
2 References
References are either specific (identified by date of publication and/or edition number or version number) or
non-specific.
• For a specific reference, subsequent revisions do not apply.
• Non-specific reference may be made only to a complete document or a part thereof and only in the following
cases:
- if it is accepted that it will be possible to use all future changes of the referenced document for the
purposes of the referring document;
- for informative references.
Referenced documents which are not found to be publicly available in the expected location might be found at
http://docbox.etsi.org/Reference.
For online referenced documents, information sufficient to identify and locate the source shall be provided. Preferably,
the primary source of the referenced document should be cited, in order to ensure traceability. Furthermore, the
reference should, as far as possible, remain valid for the expected life of the document. The reference shall include the
method of access to the referenced document and the full network address, with the same punctuation and use of upper
case and lower case letters.
NOTE: While any hyperlinks included in this clause were valid at the time of publication ETSI cannot guarantee
their long term validity.
2.1 Normative references
Not applicable.
2.2 Informative references
The following referenced documents are not essential to the use of the present document but they assist the user with
regard to a particular subject area. For non-specific references, the latest version of the referenced document (including
any amendments) applies.
[1] Directive 2002/21/EC of the European Parliament and of the council of 7 March 2002 on a
common regulatory framework for electronic communications networks and services (Framework
Directive).
[2] Directive 2002/22/EC of the European Parliament and of the council of 7 March 2002 on universal
service and users' rights relating to electronic communications networks and services (Universal
Service Directive).
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7 ETSI TR 102 299 V1.1.1 (2008-04)
[3] Directive 2002/58/EC of the European Parliament and of the council of 12 July 2002 concerning
the processing of personal data and the protection of privacy in the electronic communications
sector (Directive on privacy and electronic communications.
[4] Directive 2002/19/EC of the European Parliament and of the council of 7 March 2002 on access
to, and interconnection of, electronic communications networks and associated facilities (Access
Directive).
[5] Directive 2002/20/EC of the European Parliament and of the council of 7 March 2002 on the
authorisation of electronic communications networks and services (Authorisation Directive).
[6] Commission Recommendation 2003/558/EC of 25 July 2003 on the processing of caller location
information in electronic communication networks for the purpose of location-enhanced
emergency call services.
[7] Directive 1999/5/EC of the European Parliament and of the council of 9 March 1999 on radio
equipment and telecommunications terminal equipment and the mutual recognition of their
conformity.
[8] Council Decision of 23 October 2001 establishing a Community mechanism to facilitate
reinforced cooperation in civil protection assistance interventions.
[9] Official texts relating to Community co-operation on Civil Protection.
[10] Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a
regulatory framework for radio spectrum policy in the European Community (Radio Spectrum
Decision).
[11] Commission decision 2001/148/EC of 21 February 2001on the application of Article 3(3)(e) of
Directive 1999/5/EC to avalanche beacons (notified under document number C(2001) 194) (Text
with EEA relevance).
[12] Commission decision 2000/637/EC of 22 September 2000 on the application of Article 3(3)(e) of
Directive 1999/5/EC to radio equipment covered by the regional arrangement concerning the
radiotelephone service on inland waterways (notified under document number C(2000) 2718)
(Text with EEA relevance).
[13] Commission decision 2003/213/EC of 25 March 2003 on the application of Article 3(3)(e) of
Directive 1999/5/EC of the European Parliament and of the Council to radio equipment intended
to be used on non-SOLAS vessels and which is intended to participate in the Automatic
Identification System (AIS) (notified under document number C(2003) 808) (Text with EEA
relevance).
[14] Commission Decision 2004/71/EC of 4 September 2003 on essential requirements relating to
marine radio communication equipment which is intended to be used on non-SOLAS vessels and
to participate in the Global Maritime Distress and Safety System (GMDSS).
[15] Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a
procedure for the provision of information in the field of technical standards and regulations on
information society services
[16] Commission Decision C(2006)/6364/ of 11th December 2006, updating the list of standards
(application of Article 17 of the framework Directive). Chapter V addresses localisation.
[17] Commission staff working document of June 14 2004 on "The treatment of Voice over Internet
Protocol (VoIP) under the EU Regulatory Framework" (Doc 406-V2).
[18] ERG (European Regulators group) document of December 2005: ERG (05) 12 "ERG Common
Statement for VoIP regulatory approaches".
[19] COM(2003) 542 final, Communication from the Commission to the Council and the European
Parliament: "Information and Communications Technologies for Safe and Intelligent Vehicles"
(SEC(2003) 963) Brussels, 15.9.2003.
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8 ETSI TR 102 299 V1.1.1 (2008-04)
[20] COM(2005) 431 final: Communication from the Commission to the Council, the European
Parliament, the European Economic and Social Committee and the Committee of the Regions :
"The 2nd eSafety Communication, bringing eCall to citizens" Brussels, 14.9.2005.
[21] Directive 2006/24/EC of the European Parliament and the Council (15 March 2006) on the
retention of data generated and processed in connexion with the provision of publicly available
electronic communications services or public communications networks and amending
Directive 2002/58/EC.
[22] COM(2006) 723 final, Communication from the Commission to the European Parliament, the
Council, the European Economic and Social Committee and the Committee of the Regions;
"Bringing eCall back on track - Action Plan"; (3rd eSafety Communication) Brussels, 23.11.2006.
[23] COM(2007) 541 final, Communication from the Commission to the European Parliament, the
Council, ,the European Economic and Social Committee and the Committee of the Regions:
"Towards Europe-wide Safer, Cleaner and Efficient Mobility: The First Intelligent Car Report"
Brussels, 17.9.2007.
3 Abbreviations
For the purposes of the present document, the following abbreviations apply:
AIS Automatic Identification System
CEC Commission of the European Communities
CEN European Committee for Standardisation
CENELEC European Committee for Electrotechnical Standardization
COI Common Open Interface
EMTEL Emergency Telecommunications
ETSI European Telecommunications Standards Institute
EU European Union
GMDSS Global Maritime Distress and Safety System
IEC International Electrotechnical Commission
ISO International Standardization Organization
R&TTE Radio equipment and Telecommunications Terminal Equipment
4 General
The present document tries to identify the most relevant regulatory principles applicable to EMTEL. A careful study of
the EU and national regulation is required for a complete understanding of all the implications of the presently
applicable legal measures.
To facilitate the access to the source texts and minimize the risk of misunderstandings and false interpretations, the
majority of the text was literally copied from the official documents. This text is printed in italics to allow a clear
identification. In some cases, more important words or statements are printed in bold to call the attention of the reader.
5 Documents relevance for EMTEL activities
The documents produced within the frame of the Commission should be considered on the basis of their relevance
towards emergency telecommunications. Three classes are proposed to sort them adequately:
• regulatory documents having relevance for EMTEL;
• other regulatory documents with less direct impact on EMTEL; and
• documents giving orientations for future regulations.
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9 ETSI TR 102 299 V1.1.1 (2008-04)
5.1 Regulatory documents in application, having relevance with
EMTEL
The documents in this category are in application and should be well known or addressed in the course of any activity in
emergency telecommunications.
References [1], [2], [3], [4], [5], [6], [7] and [16] fall in this category.
5.2 Other documents with less direct impact in EMTEL
These documents are also regulatory and in application but they should be considered as elements of the framework of
communications services and precising the overall context; but they have no direct impact on emergency
telecommunications.
References [8], [9], [10], [11], [12], [13],[14], [15] and [21] fall in this category.
5.3 Non regulatory documents related to orientations for future
regulations
Rapid progress in technology makes it worthwhile to quote different topics that are addressed within the Commission or
related groups. These orientations have not yet resulted in regulations, but are linked to the standardization activities in
the field of Emergency Telecommunications, or can have an influence on them:
• NGN and Internet based telephony services.
References [17] and [18] fall in this category.
In [17], clauses 5.2. Emergency Services, 5.3. Routing Emergency Calls and 5.4. Enhanced Emergency Service - Caller
location, and in [18] clause 4 Specific Statement on Access to Emergency Services have a specific interest:
Road Safety related services.
In 2005, the Commission launched the eCall project with an objective to deploy a service of automatic call in case of
road accident.
References [19], [20], [22] and [23] fall in this category.
6 Framework Directive
DIRECTIVE 2002/21/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 7 March 2002 on a
common regulatory framework for electronic communications networks and services (Framework Directive) [1].
6.1 Executive Summary of EMTEL relevant text
There is a list of standards to recommend or enforce specific standards (also for EMTEL).
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10 ETSI TR 102 299 V1.1.1 (2008-04)
6.2 Chapter IV, general provisions
6.2.1 Article 17, Standardisation
1. The Commission, acting in accordance with the procedure referred to in Article 22(2), shall draw up and publish in
the Official Journal of the European Communities a list of standards and/or specifications to serve as a basis for
encouraging the harmonised provision of electronic communications networks, electronic communications services
and associated facilities and services. Where necessary, the Commission may, acting in accordance with the procedure
referred to in Article 22(2) and following consultation of the Committee established by Directive 98/34/EC, request that
standards be drawn up by the European standards organisations (European Committee for Standardisation (CEN),
European Committee for Electrotechnical Standardisation (CENELEC), and European Telecommunications Standards
Institute (ETSI)).
2. Member States shall encourage the use of the standards and/or specifications referred to in paragraph 1, for the
provision of services, technical interfaces and/or network functions, to the extent strictly necessary to ensure
interoperability of services and to improve freedom of choice for users.
As long as standards and/or specifications have not been published in accordance with paragraph 1, Member States
shall encourage the implementation of standards and/or specifications adopted by the European standards
organisations.
In the absence of such standards and/or specifications, Member States shall encourage the implementation of
international standards or recommendations adopted by the International Telecommunication Union (ITU), the
International Organisation for Standardisation (ISO) or the International Electrotechnical Commission (IEC).
Where international standards exist, Member States shall encourage the European standards organisations to use
them, or the relevant parts of them, as a basis for the standards they develop, except where such international
standards or relevant parts would be ineffective.
3. If the standards and/or specifications referred to in paragraph 1 have not been adequately implemented so that
interoperability of services in one or more Member States cannot be ensured, the implementation of such standards
and/or specifications may be made compulsory under the procedure laid down in paragraph 4, to the extent strictly
necessary to ensure such interoperability and to improve freedom of choice for users.
4. Where the Commission intends to make the implementation of certain standards and/or specifications compulsory, it
shall publish a notice in the Official Journal of the European Communities and invite public comment by all parties
concerned. The Commission, acting in accordance with the procedure referred to in Article 22(3), shall make
implementation of the relevant standards compulsory by making reference to them as compulsory standards in the list
of standards and/or specifications published in the Official Journal of the European Communities.
5. Where the Commission considers that standards and/or specifications referred to in paragraph 1 no longer
contribute to the provision of harmonised electronic communications services, or that they no longer meet consumers'
needs or are hampering technological development, it shall, acting in accordance with the procedure referred to in
Article 22(2), remove them from the list of standards and/or specifications referred to in paragraph 1.
6. Where the Commission considers that standards and/or specifications referred to in paragraph 4 no longer
contribute to the provision of harmonised electronic communications services, or that they no longer meet consumers'
needs or are hampering technological development, it shall, acting in accordance with the procedure referred to in
Article 22(3), remove them from this list of standards and/or specifications referred to in paragraph 1.
7. This Art
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