IEC TR 63511:2025
(Main)Remote control and remote assistance system in home and local area
Remote control and remote assistance system in home and local area
IEC TR 63511:2025 provides general information on a remote control and remote assistance system for use from the user side, especially in the home and local area with private or local network. This document includes an overview of the technology, performance characteristics, issues of performance measurements, and other information.
General Information
Standards Content (Sample)
IEC TR 63511 ®
Edition 1.0 2025-09
TECHNICAL
REPORT
Remote control and remote assistance system in home and local area
ICS 33.040; 03.080.30 ISBN 978-2-8327-0725-8
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CONTENTS
FOREWORD . 3
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 5
4 Remote control and remote assistance system technologies . 5
4.1 General information . 5
4.2 Classification of remote control and remote assistance system . 9
4.3 Components of remote control and remote assistance system . 10
5 Interaction . 12
5.1 General . 12
5.2 Input . 12
5.2.1 General. 12
5.2.2 Sensor data . 12
5.2.3 User's commands . 12
5.2.4 Commands from objects in workplace . 13
5.2.5 Information from objects in workplace . 13
5.3 Processing . 13
5.3.1 General. 13
5.3.2 Local network communications . 13
5.3.3 Search . 13
5.3.4 Command generation . 13
5.4 Output . 14
5.4.1 General. 14
5.4.2 Contents of edge device . 14
5.4.3 Contents control of edge device . 14
5.4.4 State, work of object in workplace
............................................................. 14
5.4.5 On-off control of system. 14
6 Performance characteristics . 14
6.1 General . 14
6.2 Interaction performance. 14
6.2.1 Interaction performance characteristics . 14
6.2.2 Response time. 14
6.2.3 Response accuracy and quality . 14
6.2.4 Transition characteristics . 15
6.3 Examples . 15
6.3.1 Transmission of camera image from worker side to manager side . 15
6.3.2 Work instruction by hand gesture . 16
6.3.3 Followability as rotation or motion . 19
6.3.4 Control of contents according to the sensor results. 20
6.4 Electrical performance . 20
6.5 Local or private network performance . 21
6.5.1 General. 21
6.5.2 Local or private network performance. 21
6.5.3 Construction of local or private network . 21
6.5.4 Response time evaluation of application performance for transmission . 21
6.5.5 Evaluation performance of wireless communication in actual
environment . 21
6.6 Transmission performance . 22
6.7 System reliability and durability . 22
7 Specifications . 23
Annex A (informative) Possible standardization items . 24
Bibliography . 25
Figure 1 – Remote control and remote assistance system in a home and local area . 6
Figure 2 –AR remote control and remote assistance system in home and local area . 7
Figure 3 – VR remote control and remote assistance system in a home and local area . 8
Figure 4 – Classification of remote control and remote assistance system . 10
Figure 5 – Components of remote control and remote assistance system . 11
Figure 6 – Example of interaction process . 12
Figure 7 – Transmission of camera image from worker side to manager side . 15
Figure 8 – Working instruction by hand gesture . 17
Figure 9 – Comparison of task completion time . 17
Figure 10 – Trackability against rotation . 19
Figure 11 – AR image and object in reality before and after rotation . 19
Figure 12 – Ambient image brightness adjustment according to brightness . 20
Figure 13 – Example actual environment for performing a comparative evaluation by
radio type in remote support system . 21
Figure 14 – Example of the results of video quality (PLTE: 2 K, 6 Mbps, 30 FPS) in
actual environment . 22
Table 1 – Example of measurement results of delay time in camera movie transmission
system . 16
INTERNATIONAL ELECTROTECHNICAL COMMISSION
____________
Remote control and remote assistance system in home and local area
FOREWORD
1) The International Electrotechnical Commission (IEC) is a worldwide organization for standardization comprising
all national electrotechnical committees (IEC National Committees). The object of IEC is to promote international
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2) The formal decisions or agreements of IEC on technical matters express, as nearly as possible, an international
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8) Attention is drawn to the Normative references cited in this publication. Use of the referenced publications is
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9) IEC draws attention to the possibility that the implementation of this document may involve the use of (a)
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shall not be held responsible for identifying any or all such patent rights.
IEC TR 63511 has been prepared by subcommittee 18: Multimedia home systems and
applications for end-user networks, of IEC technical committee 100: Audio, video and
multimedia systems and equipment. It is a Technical Report.
The text of this Technical Report is based on the following documents:
Draft Report on voting
100/4344/DTR 100/4376/RVDTR
Full information on the voting for its approval can be found in the report on voting indicated in
the above table.
The language used for the development of this Technical Report is English.
This document was drafted in accordance with ISO/IEC Directives, Part 2, and developed in
accordance with ISO/IEC Directives, Part 1 and ISO/IEC Directives, IEC Supplement, available
at www.iec.ch/members_experts/refdocs. The main document types developed by IEC are
described in greater detail at www.iec.ch/publications.
The committee has decided that the contents of this document will remain unchanged until the
stability date indicated on the IEC website under webstore.iec.ch in the data related to the
specific document. At this date, the document will be
– reconfirmed,
– withdrawn, or
– revised.
1 Scope
This document provides general information on a remote control and remote assistance system
for use from the user side, especially in the home and local area with private or local network.
This document includes an overview of the technology, performance characteristics, issues of
performance measurements, and other information.
2 Normative references
There are no normative references in this document.
3 Terms and definitions
No terms and definitions are listed in this document.
ISO and IEC maintain terminology databases for use in standardization at the following
addresses:
– IEC Electropedia: available at https://www.electropedia.org/
– ISO Online browsing platform: available at https://www.iso.org/obp
4 Remote control and remote assistance system technologies
4.1 General information
The remote control and remote assistance systems explained in this document are used in the
home and local area. The use cases of this system are related to support, instructions and
control and monitoring for employees, such as housekeepers, from a remote place, which is
called remote control and remote assistance. This document is written as a simple description
and focuses on work-related information for ease of understanding. This document also covers
other use cases, for example:
a) musicians and singers remotely attending music concerts with virtual reality (VR) devices,
and human mobile devices (HMDs);
b) attending cooking or piano lessons, etc. from a remote place or from home with VR devices;
c) caring for and watching over older persons and children, pets, and supervising employees
from a remote place or from home with VR devices;
d) in small offices or home offices (SOHO), experienced employees instruct and communicate
with new employees from a remote place or from home with VR devices;
e) in online games, where multiple players cooperate and communicate with each other using
VR devices from a remote place or from their homes.
Figure 1 shows an overview of a remote control and remote assistance system in a home and
local area. The remote control and remote assistance systems in the home and local area refer
to a system that supports employees and families who are working at home and in the local
area that is not limited to a specific location while utilizing the local network in the home and
local area and edge side where the local network is deployed.
The home and local area is sometimes referred to as an “edge side”. The home and local area
is equipped with a local network. Shops, stores, SOHO, design offices, factories, construction
sites, and regions are examples of home and local area. In addition to the entire area covered
by the local network, “home and local area” also includes areas of business units that the local
network has not reached (for example, it includes areas where Wi-Fi® is out of range and the
connect wired network is also out of range).
This system can comply with at least one of the following conditions for performing remote work:
a) There is one or more worker (including family members and employees working from home
and other employees) and at least one manager, and the worker works based on the
manager's instructions, and they are located at a distance from one another.
b) There are at least two workers; they communicate with each other by one-way or two-way
communication, and they are both in locations which are at a distance from one another.
c) The case where at least one worker is working, and the location is an isolated home and
local area. Here, the isolation means that the work performed by the worker can be carried
out in a closed real space, and it is not necessary to be isolated within the meaning of
information communication (for example, the home and local area is connected to the
outside by the Internet, etc.).
Figure 1 – Remote control and remote assistance system in a home and local area
The space in which the worker is working is either a real space or a virtual space. The worker
owns the edge device. The edge device can be a tablet, an HMD, a PC, and a smartphone. The
home and local area usually has one or more edge servers in the location. The edge device is
usually connected to the edge servers via a local network.
The number of workers in the home and local area can be one or more. Each worker usually
has their own edge device. The home and local area is often equipped with sensors for sensing
the state of the home and local area. Examples of the sensors are a few cameras, temperature
sensor, a humidity sensor, a sound sensor (such as a microphone and a noise meter), an odour
sensor, and a pressure sensor. Various sensors are usually connected to the edge server
through a local network. In addition, the edge device often has a sensor for sensing the input
information from the worker and for sensing the movements of the worker.
___________
Wi-Fi is the trademark of a product supplied by the Wi-Fi Alliance. This information is given for the convenience
of users of this document and does not constitute an endorsement IEC of the product named. Equivalent products
may be used if they can be shown to lead to the same results.
The edge server in the home and local area is connected to the Internet over a network, or the
edge device owned by the worker is connected directly to the Internet or cable and optical
network, but Internet communication in the remote control and remote assistance system is
outside the scope of this document.
The worker does some work in accordance with the instructions/assistance provided by the
edge device. The instructions to the worker or to the family member are generated by
cyberspace and electronically or are generated by a manager in the home and local area. If
instructions are created electronically, they are generated by the edge server or by the edge
device. Instructions are generated through recognition, judgement, and generation of instruction
contents. The instruction contents are provided to the worker through the edge device as
instruction information.
Figure 2 shows an example of augmented reality (AR) remote control and remote assistance
system in a home and local area. The worker has an HMD, tablet, or smartphone as an edge
device. The edge device is connected to a manager that is located somewhere else over the
local network. The manager understands the situation of the worker and the environment of the
worker based on the information from the edge devices and workers (cameras, 3D sensors
(time-of-flight (TOF) sensors, etc.), microphones, temperature, humidity, vital, motion, smell,
etc.). And then, the manager sends instructions to the worker via the local network. The worker
carries out the work based on the instructions and advice from the manager.
Figure 2 – AR remote control and remote assistance system in home and local area
Figure 3 shows an example of a VR remote control and remote assistance system in a home
and local area. The worker is wearing a VR HMD as an edge device. The HMD is connected to
the server, and the server generates VR space, maps the worker to its VR space, and presents
the VR space information to the worker via the edge device. The worker works in a VR space
based on the information of that VR space. As a specific example, multiple workers in different
locations are placed in a single VR space, and a meeting can be held as if multiple workers
were in the same space. Various types of work, experiences, training, etc., in a virtual space
using VR are included in this example.
Figure 3 – VR remote control and remote assistance system in a home and local area
There are several important points when transmitting the situation of a scene in a different place.
For example, a camera or microphone is a useful sensor to convey the visual and auditory
information. Among them, the image quality to obtain a sense of realism, and the audio quality
are important points. There are several different types of cameras that capture the status of the
site, and the requirements vary depending on the use case. As for FoV, not only an ordinary
camera with fixed FoV exists, but also a spherical camera which can capture 360° around the
camera. In addition, the number of pixels are 1 K, 2 K, 4 K, and 8 K, and it relates to how high-
definition and immersive images can be acquired. In addition to merely transmitting the captured
image, it is a conceivable method to transmit images by setting the centre position and the
direction of the screen. Temperature sensors, humidity sensors, noise sensors, odour sensors,
etc., are useful to obtain an accurate view of the situation of the site.
Various cases are also considered in the monitor which displays the situation at the manager
side in the home and local area. It includes cases where the surrounding environment is
displayed on a simple built-in monitor, the surrounding environment is displayed on a movable
monitor such as smartphone and tablet, the surrounding environment is displayed on multiple
monitors by dividing into several sub-images, and the surrounding environment is displayed on
a spherical monitor.
The environment that the worker occupies varies depending on the use case. In this document,
the “real” home and local area where the worker is working is considered even when the VR
remote control and remote assistance system is utilized, and the worker is working in a VR
space. For example, this includes an environment under a bright sun, in a dark basement, in a
quiet room, in a construction site with a large amount of noise, a site with vibration, etc. When
presenting information to the worker using an image from the edge device such as an HMD,
high luminance must be provided for users in a bright environment although high luminance is
not required in a dark environment. In addition, the connection stability with the local server is
considered (communication interruption), data communication speed (delay), image recognition
level, etc. Since the different specifications are required for each remote control and remote
assist system, the appropriate device system for each use case is selected.
4.2 Classification of remote control and remote assistance system
To classify the remote control and remote assistance system, as shown in Figure 4 there are
some key points as follows to consider:
– Edge device
• The device used as the edge device to propagate instructions to workers.
– Tablet or e-paper
– Smartphone
– HMD
– Head-up display (HUD)
– Telepresence terminal
– Connection network
• Connection from edge device to local network
– Wired: connected to local network by wiring, including USB, LAN, RS-232C, and
dedicated protocol lines.
– Bluetooth® (IEEE 802.15.1): connected to local network with Bluetooth®.
– Wi-Fi® (IEEE 802.11): Wi-Fi® connection to local network.
– Connection to server
• connection of remote control and remote assistance system or edge device to the server.
– Standalone: Not connected to the network and only works with edge devices.
– Edge server: Connected to a local or private network and local or private servers.
For example, including the multi-access edge computing (MEC) server under 5G
environment.
– Work methods, procedures and process checks, drawings and signatures can be
saved on the server. This permits a verification of whether the correct process is
being carried out and to reduce errors. In addition, by storing and analyzing the work
skills of skilled workers on the server, it is possible to pass on these skills to less
experienced workers.
– It is also possible to carry out a check by tracing the circuit diagram at the time of
inspection, and by saving this process; it is also possible to analyze the work process
and extract issues.
– In addition, if an electronic paper or tablet is used for the device, it is also possible
to trace the schematic with a pen input during inspection to check the work process.
By saving this process, it is also possible to analyze the work process and extract
issues. For example, when a circuit drawing in PDF format is displayed on an
electronic paper or tablet, the meaning of the circuit diagram or process diagram is
assigned, and when tracing or checking or signing a symbol on it, the meaning of
which process or circuit has been checked is assigned and analyzed, and the data
can be recorded on the edge server. As a result, it is possible to accumulate know-
how such as how to check the work procedures and circuits of experts, and efficient
work procedures. This can be used as teaching data to check the work of less
experienced workers and for education purposes.
___________
Bluetooth is the trademark of a product supplied by Bluetooth SIG, Inc. This information is given for the
convenience of users of this document and does not constitute an endorsement by IEC of the product named.
Equivalent products may be used if they can be shown to lead to the same results.
– Support method
• The method to support workers by the remote control and remote assistance system
– Instruction by voice or images, or both: Supports the workers with audio information,
video and image information shown on the edge device without superimposing in real
space.
– Instruction by extended reality (XR): supports the workers by superimposing to the
real space that the worker is visible by XR. The tablet, smartphone, and/or HMD are
utilized to show the XR contents.
– Instruction by telepresence: Supports the workers or managers via telepresence by
making it appear as if multiple workers or managers are in the same space. The
telepresence supports the manager to give instructions to the worker by showing the
environment of the worker as if the manger is in the worker’s environment.
– In work support, it is possible to record the know-how and instructions of the skilled
worker, the work process of the skilled person, the actions to be avoided, the habit
of improving work efficiency, etc., on the edge server. From this recorded data, the
know-how is analyzed, the optimization process is calculated, and the precautions
from the perspective of the expert are provided. It is possible to automatically teach
new workers. This is a realistic solution that can be introduced to the field at an early
stage rather than collecting a large amount of data from experts, repeating learning,
calculating the tendencies of experts. This support work tool can be used
immediately and increases the level of proficiency by accumulating know-how data.
In addition, by combining generative AI and other technologies to automate the
instructions and training of experts, it will be possible to respond to the shortage of
skilled workers.
Figure 4 – Classification of remote control and remote assistance system
4.3 Components of remote control and remote assistance system
Edge side is the workplace of the remote control and remote assistance system where the
worker is located. See Figure 5 for example.
Figure 5 – Components of remote control and remote assistance system
The edge side includes edge device, machine, IoT sensors, 3D sensors (TOF sensors, etc.),
extra camera, and is connected to the edge server. Human mobile devices (HMD), tablets,
smartphones and PCs are examples of edge devices. The machine can be a device that is
targeted to be controlled by the remote control and remote assistance system, and/or the
instrument which exports data which is utilized to determine the instructions to the workers. The
machine includes, for example, assembly robot, transport robot, security robot, moving body,
and a machine that can be controlled by remote control.
The edge device is divided into hardware, operating system (OS), engine for remote control
and remote assistance system, and application layer. The edge device can also be conne
...
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