Road vehicles -- Standardized access to automotive repair and maintenance information (RMI)

ISO 18541-6:2018 contains all elements (definitions, use cases, technical requirements, functional user interfaces requirements and conformance test cases) applicable for the standardized access to repair and maintenance information for two-wheeled and three-wheeled vehicles and quadricycles (L-category vehicles) The development of this document has been based on ISO 18541‑1, ISO 18541‑2, ISO 18541‑3 and ISO 18541‑4. This document constitutes an adaptation of standardized access to RMI prescriptions for passenger cars to L-category vehicles keeping the objectives and principles of the mandate M/421 from the European commission. ISO 18541-6:2018 references the usage of a Digital Annex of standardized search terms for RMI. The provision of such a Digital Annex will follow the process described in ISO 18542. CEN will nominate a Registration Authority according to ISO 18542 for the creation and maintenance of an appropriate Digital Annex.

Véhicules routiers -- Normalisation de l'accès aux informations relatives à la réparation et à la maintenance pour l'automobile (RMI)

ISO 18541-6.2018 contient tous les éléments (définitions, cas d'utilisation, exigences techniques, exigences fonctionnelles relatives aux interfaces utilisateur et cas de test de conformité) applicables ŕ l'accčs normalisé aux informations relatives ŕ la réparation et ŕ la maintenance des véhicules ŕ deux ou trois roues et des quadricycles (véhicules de catégorie L). ISO 18541-6.2018 a été developpé en se fondant sur l'ISO 18541‑1, ISO 18541‑2, ISO 18541‑3 et ISO 18541‑4. Le présent document constitue une adaptation des spécifications relatives ŕ l'accčs normalisé aux RMI des voitures particuličres aux véhicules de catégorie L, dans le respect des objectifs et des principes du mandat M/421 de la Commission européenne. ISO 18541-6.2018 a fait référence ŕ l'utilisation d'une annexe numérique de termes de recherche normalisés relatifs aux RMI. La fourniture d'une telle annexe numérique va respecter le processus décrit dans l'ISO 18542. Le CEN va désigner une Autorité d'enregistrement conformément ŕ l'ISO 18542 pour la création et la maintenance d'une annexe numérique appropriée.

General Information

Status
Published
Publication Date
30-Jan-2018
Current Stage
6060 - International Standard published
Start Date
11-Nov-2016
Completion Date
31-Jan-2018
Ref Project

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INTERNATIONAL ISO
STANDARD 18541-6
First edition
2018-02
Corrected version
2018-05
Road vehicles — Standardized access
to automotive repair and maintenance
information (RMI) —
Part 6:
L-Category vehicle specific RMI use
cases and requirements
Véhicules routiers — Normalisation de l'accès aux informations
relatives à la réparation et à la maintenance pour l'automobile
(RMI) —
Partie 6: Exigences et cas d'usage RMI spécifiques aux véhicules de
catégorie L
Reference number
ISO 18541-6:2018(E)
ISO 2018
---------------------- Page: 1 ----------------------
ISO 18541-6:2018(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2018

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may

be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting

on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address

below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2018 – All rights reserved
---------------------- Page: 2 ----------------------
ISO 18541-6:2018(E)
Contents Page

Foreword ...................................................................................................................................................................................................................................viii

Introduction ................................................................................................................................................................................................................................ix

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms, definitions and abbreviated terms ................................................................................................................................ 2

3.1 Terms and definitions ....................................................................................................................................................................... 2

3.2 Abbreviated terms ............................................................................................................................................................................... 8

4 Document overview and structure .................................................................................................................................................10

5 General information ......................................................................................................................................................................................11

5.1 Access to vehicle RMI .....................................................................................................................................................................11

5.2 Standardized access to RMI benefit examples ..........................................................................................................12

5.2.1 Independent operators ...........................................................................................................................................12

5.2.2 Vehicle manufacturers .............................................................................................................................................13

5.3 L-Category and subcategories ................................................................................................................................................13

5.4 Multi stage and RMI .........................................................................................................................................................................13

6 Basic principles, use case and requirement overview ...............................................................................................14

6.1 Basic principles....................................................................................................................................................................................14

6.1.1 Basic principles for use case definition .....................................................................................................14

6.1.2 Basic principles for requirements definition .......................................................................................15

6.1.3 Basic principles for functional user interface requirements definition ........................15

6.1.4 Basic principles for conformance test definition ..............................................................................15

6.2 Use case clusters .................................................................................................................................................................................16

6.3 Requirements clusters ...................................................................................................................................................................19

6.4 Functional user interface requirements clusters ...................................................................................................22

6.5 Conformance test clustering ....................................................................................................................................................24

6.5.1 General...................................................................................................................................................................................24

6.5.2 Main conformance test case clusters...........................................................................................................24

7 Use cases ....................................................................................................................................................................................................................30

7.1 UC 1 User authentication, authorization and administration .....................................................................30

7.1.1 UC 1.1 Register IO for use of the VM RMI system .............................................................................30

7.1.2 UC 1.2 Register IO employee for use of the VM RMI system ...................................................31

7.1.3 UC 1.3 Maintain IO status ......................................................................................................................................32

7.1.4 UC 1.4 Maintain user status .................................................................................................................................32

7.1.5 UC 1.5 Request to de-register IO employee ...........................................................................................32

7.1.6 UC 1.6 Login to VM RMI system .......................................................................................................................33

7.1.7 UC 1.7 Grant access to security-related RMI .........................................................................................33

7.2 UC 2 Payment for RMI ....................................................................................................................................................................34

7.3 UC 3 Vehicle identification .........................................................................................................................................................34

7.3.1 UC 3.1 Vehicle identification through product identifier ...........................................................34

7.3.2 UC 3.2 Vehicle type identification via product features ..............................................................35

7.4 UC 4 Provide selection methods for RMI .......................................................................................................................37

7.4.1 UC 4.1 Select information type .........................................................................................................................37

7.4.2 UC 4.2 Search by standardized terms .........................................................................................................38

7.4.3 UC 4.3 Navigate using product structure .................................................................................................38

7.4.4 UC 4.4 Select by document identifier ..........................................................................................................38

7.5 UC 5 Retrieve information packages .................................................................................................................................39

7.5.1 UC 5.1 Workshop procedures ............................................................................................................................39

7.5.2 UC 5.2 Wiring diagrams ..........................................................................................................................................40

7.5.3 UC 5.3 Technical service bulletin ....................................................................................................................40

7.5.4 UC 5.4 Recall information ......................................................................................................................................41

7.5.5 UC 5.5 Maintenance schedule ............................................................................................................................41

7.5.6 UC 5.6 Spare parts .......................................................................................................................................................42

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ISO 18541-6:2018(E)

7.5.7 UC 5.7 Accessories .......................................................................................................................................................42

7.5.8 UC 5.8 Labour times ...................................................................................................................................................43

7.5.9 UC 5.9 Special tools .....................................................................................................................................................44

7.5.10 UC 5.10 Type-approval related information .........................................................................................44

7.6 UC 6 Vehicle diagnostics ..............................................................................................................................................................44

7.6.1 UC 6.1 DTC resolution ..............................................................................................................................................44

7.6.2 UC 6.2 VM symptom resolution .......................................................................................................................45

7.6.3 UC 6.3 Integrated diagnostics ............................................................................................................................45

7.7 UC 7 Updating and replacing modules (ECUs) .........................................................................................................46

7.8 UC 8 Electronic Maintenance history ...............................................................................................................................47

7.9 UC 9 Repair assistance technical support .....................................................................................................................47

7.10 UC 10 Request contact for specific RMI ..........................................................................................................................47

7.10.1 UC 10.1 Electronic tool information (Diagnostic, Reprogramming, VCI) .....................47

7.10.2 UC 10.2 Test equipment and diagnostic tool manufacturers..................................................48

7.10.3 UC 10.3 Training material (delegate information) ..........................................................................48

7.10.4 UC 10.4 Redistributors ............................................................................................................................................49

7.10.5 UC 10.5 Republishers ................................................................................................................................................49

7.10.6 UC 10.6 Inspection and testing services ...................................................................................................50

7.10.7 UC 10.7 Alternative fuels retrofit systems ..............................................................................................50

7.10.8 UC 10.8 Engine and components remanufacturing ........................................................................50

7.10.9 UC 10.9 Component and parts manufacturers ....................................................................................51

7.10.10 UC 10.10 Validation of independently developed non-proprietary VCIs .....................51

7.11 UC 11 Courses and training information .......................................................................................................................52

8 Technical requirements .............................................................................................................................................................................53

8.1 Requirements cluster 1 — Access-related data administration ...............................................................53

8.1.1 [TREQ-1] General access-related data administration ................................................................53

8.1.2 Administration of IO and IO employee data by the VM ...............................................................53

8.1.3 [TREQ-4] Administration of payment data by the VM ................................................................54

8.1.4 [TREQ-5] Administration of access event data by the VM .......................................................55

8.1.5 [TREQ-6] Administration of access event data to security-related RMI by

the VM ....................................................................................................................................................................................55

8.2 Requirements cluster 2 – IT architecture .....................................................................................................................56

8.2.1 [TREQ-7] Conceptual architecture ................................................................................................................56

8.2.2 [TREQ-8] Implementation principles .........................................................................................................57

8.3 Requirements cluster 3 – External interfaces ...........................................................................................................60

8.3.1 [TREQ-9] Vehicle communication interface (VCI) ...........................................................................60

8.3.2 [TREQ-10] Trust centre (certificate management).........................................................................63

8.3.3 [TREQ-11] Parts ordering for security-related features ............................................................64

8.3.4 [TREQ-12] Partnered accessory provider systems........................................................................64

8.4 Requirements cluster 4 — Technical infrastructure ...........................................................................................64

8.4.1 [TREQ-13] Type of device .....................................................................................................................................64

8.4.2 [TREQ-14] Hardware features .........................................................................................................................65

8.4.3 [TREQ-15] Operating systems .........................................................................................................................65

8.4.4 [TREQ-16] Web browsers ....................................................................................................................................65

8.4.5 [TREQ-17] Presentation formats for information packages ...................................................66

8.4.6 [TREQ-18] Internet connection ......................................................................................................................66

8.4.7 [TREQ-19] Performance of the VM RMI system ...............................................................................66

8.5 Requirements cluster 5 – Co-existence of VM software on IO client .....................................................67

8.5.1 [TREQ-20] Requirements for installing VM-specific software on the IO client ......67

8.5.2 [TREQ-21] Requirements for updating of installed VM data and

applications on the IO client ...............................................................................................................................68

8.5.3 [TREQ-22] Requirements for the operation of VM-specific software on

the IO client .......................................................................................................................................................................68

8.5.4 [TREQ-23] Requirements for the uninstalling of VM-specific software on

the IO client .......................................................................................................................................................................69

8.5.5 [TREQ-24] Requirements for restoring in case of an abnormal

termination of the VM-specific software on the IO client ..........................................................69

8.6 Requirements cluster 6 – Operations ...............................................................................................................................70

iv © ISO 2018 – All rights reserved
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ISO 18541-6:2018(E)

8.6.1 [TREQ-25] VM RMI system availability time ........................................................................................70

8.6.2 [TREQ-26] Support for the usage of the VM RMI system .........................................................70

8.6.3 [TREQ-27] Operation of the IO PC .................................................................................................................71

8.7 [TREQ-28] Requirements cluster 7 – Functional user interface ..............................................................71

9 Functional user interface requirements ...................................................................................................................................72

9.1 General description ..........................................................................................................................................................................72

9.1.1 Navigational pathway from standardized use cases to VM-specific

navigation position .....................................................................................................................................................72

9.1.2 VM RMI system standardised navigation ................................................................................................73

9.2 Requirements cluster 8 — Standardized access mode .....................................................................................75

9.2.1 [FREQ-1] RMI access mode .................. ................................................................................................................75

9.2.2 [FREQ-2] Registration and login support ..............................................................................................76

9.3 Requirements cluster 9 — Use cases map ...................................................................................................................76

9.3.1 [FREQ-3] VM RMI system implemented use cases map .............................................................76

9.3.2 [FREQ-4] Download area .....................................................................................................................................78

9.4 Requirements cluster 10 – Navigational pathway .................................................................................................78

9.4.1 [FREQ-5] Navigational pathway ......................................................................................................................78

10 Conformance test cases ..............................................................................................................................................................................79

10.1 Conformance test case — General structure ......... .....................................................................................................79

10.1.1 Overview ..............................................................................................................................................................................79

10.1.2 Test case reference number and title [RMI-CT_...] [title] ............................................................79

10.1.3 Test purpose .....................................................................................................................................................................79

10.1.4 Configuration ...................................................................................................................................................................79

10.1.5 Preamble (setup state) ............................................................................................................................................79

10.1.6 Test execution ..................................................................................................................................................................79

10.1.7 Postamble............................................................................................................................................................................80

10.1.8 Result criteria ..................................................................................................................................................................80

10.2 CT cluster 1 – Access-related data administration ...............................................................................................80

10.2.1 [RMI-CT_TREQ-13, 14, 15, 16, 18, Annex B] Test client configuration ..........................80

10.2.2 [RMI-CT_TREQ-17] Test presentation formats for information packages ..................81

10.3 CT cluster 2 — Test client’s external interfaces ......................................................................................................82

10.3.1 [RMI-CT_TREQ-9] Test vehicle communication interface (VCI) ..........................................82

10.3.2 [RMI-CT_TREQ-11] Test parts ordering for security-related features ...........................83

10.3.3 [RMI-CT_TREQ-12] Test partnered accessory provider systems .......................................83

10.4 CT cluster 3 — Test user authentication, authorization and administration ................................84

10.4.1 [RMI-CT_UC1.1] Test to register IO for use of the VM RMI system ....................................84

10.4.2 [RMI-CT_UC1.2_A] Test to register IO employee for use of the VM RMI

system — Scenario A .................................................................................................................................................85

10.4.3 [RMI-CT_UC1.2_B] Test to register IO employee for use of the VM RMI

system — Scenario B .................................................................................................................................................86

10.4.4 [RMI-CT_UC1.3] Test to maintain IO status ...........................................................................................87

10.4.5 [RMI-CT_UC1.4] Test to maintain user status ......................................................................................88

10.4.6 [RMI-CT_UC1.5] Test to de-register an IO employee .....................................................................89

10.4.7 [RMI-CT_UC1.6] Test login to VM RMI system ....................................................................................90

10.4.8 [RMI-CT_UC1.7] Test for granting access to security-related RMI .....................................91

10.5 CT cluster 4 — Test functional user interface implementation .................................................................92

10.5.1 [RMI-CT_FREQ-1] Test for RMI access mode .......................................................................................92

10.5.2 [RMI-CT_FREQ-2] Test for registration and login support .......................................................92

10.5.3 [RMI-CT_FREQ-3] Test for implemented use cases map ............................................................93

10.5.4 [RMI-CT_FREQ-4] Test for download area .............................................................................................94

10.5.5 [RMI-CT_FREQ-5] Test for navigational pathway .............................................................................95

10.6 CT cluster 5 — Test payment for RMI ..............................................................................................................................96

10.6.1 [RMI-CT_UC2] Test payment for RMI ..........................................................................................................96

10.7 CT cluster 6 — Test for vehicle identification ...........................................................................................................97

10.7.1 [RMI-CT_UC3.1] Test vehicle identification through product identifier .......................97

10.7.2 [RMI-CT_UC3.2] Test vehicle identification via product features .......................................98

10.8 CT cluster 7 — Test selection methods for RMI ......................................................................................................99

© ISO 2018 – All rights reserved v
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ISO 18541-6:2018(E)

10.8.1 [RMI-CT_UC4.1] Test selection of information type .......................................................................99

10.8.2 [RMI-CT_UC4.2] Test search by standardized terms ..................................................................100

10.8.3 [RMI-CT_UC4.3] Test navigation using product structure .....................................................101

10.8.4 [RMI-CT_UC4.4] Test selection by document identifier ...........................................................102

10.9 CT cluster 8 — Test retrieval of information packages ..................................................................................103

10.9.1 [RMI-CT_UC5.1.1] Test retrieval of general workshop procedures ...............................103

10.9.2 [RMI-CT_UC5.1.2] Test retrieval of body repair procedures ................................................103

10.9.3 [RMI-CT_UC5.1.3] Test retrieval of temporary repair procedures .................................104

10.9.4 [RMI-CT_UC5.1.4] Test retrieval of preparation for PTI ..........................................................105

10.9.5 [RMI-CT_UC5.2] Test retrieval of wiring diagrams ......................................................................106

10.9.6 [RMI-CT_UC5.3] Test retrieval of technical service bulletin .................................................107

10.9.7 [RMI-CT_UC5.4] Test retrieval of recall information ..................................................................108

10.9.8 [RMI-CT_UC5.5] Test retrieval of maintenance schedule .......................................................109

10.9.9 [RMI-CT_UC5.6.1] Test retrieval of spare parts (identification) .......................................110

10.9.10 [RMI-CT_UC5.6.2] Test retrieval of spare parts (access) .........................................................111

10.9.11 [RMI-CT_UC5.7.1] Test retrieval of accessory information factory fitted

(included in general RMI) ..................................................................................................................................111

10.9.12 [RMI-CT_UC5.7.2] Test retrieval of accessory information partnered with

a VM part number .....................................................................................................................................................112

10.9.13 [RMI-CT_UC5.7.3] Test retrieval of fitting information for accessories with

no VM part number .................................................................................................................................................113

10.9.14 [RMI-CT_UC5.8] Test retrieval of labour times ................................................................................114

10.9.15 [RMI-CT_UC5.9] Test retrieval of special tool information ...................................................115

10.9.16 [RMI-CT_UC5.10] Test retrieval of type approval informati
...

DRAFT INTERNATIONAL STANDARD
ISO/DIS 18541-6
ISO/TC 22/SC 31 Secretariat: DIN
Voting begins on: Voting terminates on:
2015-08-06 2015-11-06
Road vehicles — Standardized access to automotive repair
and maintenance information (RMI) —
Part 6:
L-Category vehicle specific RMI use cases and requirements

Véhicules routiers — Normalisation de l’accès aux informations relatives à la réparation et à la

maintenance pour l’automobile (RMI) —
Partie 6: Exigences et cas d’usage RMI spécifiques aux véhicules de catégorie L
ICS: 43.040.15; 43.180
ISO/CEN PARALLEL PROCESSING
This draft has been developed within the European Committee for Standardization
(CEN), and processed under the CEN lead mode of collaboration as defined in the
Vienna Agreement.
This draft is hereby submitted to the ISO member bodies and to the CEN member
bodies for a parallel five month enquiry.

Should this draft be accepted, a final draft, established on the basis of comments

received, will be submitted to a parallel two-month approval vote in ISO and
THIS DOCUMENT IS A DRAFT CIRCULATED
formal vote in CEN.
FOR COMMENT AND APPROVAL. IT IS
THEREFORE SUBJECT TO CHANGE AND MAY
NOT BE REFERRED TO AS AN INTERNATIONAL
STANDARD UNTIL PUBLISHED AS SUCH.
To expedite distribution, this document is circulated as received from the
IN ADDITION TO THEIR EVALUATION AS
committee secretariat. ISO Central Secretariat work of editing and text
BEING ACCEPTABLE FOR INDUSTRIAL,
composition will be undertaken at publication stage.
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
STANDARDS MAY ON OCCASION HAVE TO
BE CONSIDERED IN THE LIGHT OF THEIR
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
Reference number
NATIONAL REGULATIONS.
ISO/DIS 18541-6:2015(E)
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION. ISO 2015
---------------------- Page: 1 ----------------------
ISO/DIS 18541-6:2015(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2015

All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form

or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior

written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of

the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
Web www.iso.org
Published in Switzerland
ii © ISO 2015 – All rights reserved
---------------------- Page: 2 ----------------------
ISO/DIS 18541-6
Contents Page

Foreword ............................................................................................................................................................. v

Introduction ......................................................................................................................................................... v

1 Scope ...................................................................................................................................................... 1

2 Normative references ............................................................................................................................ 1

3 Terms, definitions and abbreviated terms .......................................................................................... 2

3.1 Terms and definitions ........................................................................................................................... 2

3.2 Abbreviated terms ................................................................................................................................. 8

4 Document overview and structure ...................................................................................................... 9

5 General information ............................................................................................................................ 10

5.1 Access to vehicle RMI ......................................................................................................................... 10

5.2 Standardized access to RMI benefit examples ................................................................................ 12

5.3 L-Category and subcategories. .......................................................................................................... 12

5.4 Multi stage and RMI ............................................................................................................................. 12

5.5 RMI obligations for manufacturers of systems, components and separate technical units ....... 14

6 Basic principles, use case and requirement overview .................................................................... 14

6.1 Basic principles ................................................................................................................................... 14

6.2 Use case clusters ................................................................................................................................ 17

6.3 Requirements clusters ........................................................................................................................ 24

6.4 Functional user interface requirements clusters ............................................................................. 27

6.5 Conformance test clustering .............................................................................................................. 28

7 Use cases ............................................................................................................................................. 33

7.1 UC 1 User authentication, authorization and administration .......................................................... 33

7.2 UC 2 Payment for RMI ......................................................................................................................... 38

7.3 UC 3 Vehicle identification ................................................................................................................. 39

7.4 UC 4 Provide selection methods for RMI .......................................................................................... 44

7.5 UC 5 Retrieve information packages ................................................................................................. 46

7.6 UC 6 Vehicle diagnostics .................................................................................................................... 54

7.7 UC 7 Updating and replacing modules (ECUs) ................................................................................ 56

7.8 UC 8 Electronic maintenance history ................................................................................................ 57

7.9 UC 9 Repair assistance technical support ........................................................................................ 57

7.10 UC 10 Request contact for specific RMI ........................................................................................... 58

7.11 UC 11 Courses and training information .......................................................................................... 64

8 Technical requirements ...................................................................................................................... 65

8.1 Requirements cluster 1 – Access-related data administration....................................................... 65

8.2 Requirements cluster 2 – IT architecture .......................................................................................... 68

8.3 Requirements cluster 3 – External interfaces .................................................................................. 74

8.4 Requirements cluster 4 – Technical infrastructure ......................................................................... 79

8.5 Requirements cluster 5 – Co-existence of MA software on IO client ............................................ 82

8.6 Requirements cluster 6 – Operations ................................................................................................ 85

8.7 [TREQ-28] Requirements cluster 7 – Functional user interface ..................................................... 86

9 Functional user interface requirements ............................................................................................ 87

9.1 General description ............................................................................................................................. 87

9.2 Requirements cluster 8 – Standardized access mode .................................................................... 89

9.3 Requirements cluster 9 – Use cases map ........................................................................................ 90

9.4 Requirements cluster 10 – Navigational pathway ............................................................................ 93

10 Conformance test cases ..................................................................................................................... 94

10.1 Conformance test case – General structure ..................................................................................... 94

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ISO/DIS 18541-6

10.2 Result criteria ...................................................................................................................................... 95

10.3 CT cluster 1 – Access-related data administration ......................................................................... 95

10.4 CT cluster 2 – Test client's external interfaces................................................................................ 97

10.5 CT cluster 3 – Test user authentication, authorization and administration ............................... 100

10.6 CT cluster 4 – Test functional user interface implementation ..................................................... 108

10.7 CT cluster 5 – Test payment for RMI............................................................................................... 113

10.8 CT cluster 6 –Test for vehicle identification .................................................................................. 114

10.9 CT cluster 7 – Test selection methods for RMI .............................................................................. 118

10.10 CT cluster 8 – Test retrieval of information packages .................................................................. 122

10.11 CT cluster 9 – Test vehicle diagnostics ......................................................................................... 138

10.12 CT cluster 10 – Test updating and replacing of modules (ECUs) ................................................ 141

10.13 CT cluster 11 – Test electronic maintenance history.................................................................... 142

10.14 CT cluster 12 – Test repair assistance, technical support ........................................................... 143

10.15 CT cluster 13 – Test request for contact information ................................................................... 144

10.16 CT cluster 14 – Test courses and training information ................................................................ 153

10.17 CT cluster 15 – Test data administration requirements................................................................ 154

10.18 CT cluster 16 – Test MA software installation on the IO client .................................................... 158

10.19 CT cluster 17 – Test MA RMI operations ........................................................................................ 163

10.20 CT cluster 18 – Test trust centre (certificate management) ......................................................... 164

Annex A (normative) Adopted elements from ISO 18541-1,-2,-3,-4 ......................................................... 166

A.1 General ............................................................................................................................................... 166

A.2 Definitions ......................................................................................................................................... 166

A.3 Use cases .......................................................................................................................................... 169

A.4 Technical requirements ................................................................................................................... 171

A.5 Functional user interface requirements ......................................................................................... 174

A.6 Conformance test cases .................................................................................................................. 174

Annex B (informative) PC specification ..................................................................................................... 182

B.1 PC specification – Hardware ........................................................................................................... 182

B.2 PC specification – Software ............................................................................................................. 182

Bibliography ................................................................................................................................................... 183

iv © ISO 2015 – All rights reserved
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ISO/DIS 18541-6
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies

(ISO member bodies). The work of preparing International Standards is normally carried out through ISO

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Attention is drawn to the possibility that some of the elements of this document may be the subject of patent

rights. ISO shall not be held responsible for identifying any or all such patent rights.

ISO 18541-6 was prepared by Technical Committee ISO/TC 22, Road vehicles, Subcommittee SC 31, and by

Technical Committee CEN/TC 301, Road vehicles in collaboration.

ISO 18541 consists of the following parts, under the general title Road vehicles — Standardized access to

automotive repair and maintenance information (RMI):
 Part 1: General information and use case definition
 Part 2: Technical requirements
 Part 3: Functional user interface requirements
 Part 4: Conformance test
 Part 5: Heavy duty specific provision
 Part 6: L-Category vehicle specific RMI use cases and requirements
Introduction

This standard includes the requirements to be fulfilled by Repair and Maintenance Information (RMI) systems

as applied by the

EUROPEAN COMMISSION - ENTERPRISE AND INDUSTRY DIRECTORATE-GENERAL, Consumer goods

- Automotive industry EC mandate M/421 [1]
"MANDATE TO THE EUROPEAN STANDARDIZATION ORGANISATIONS FOR STANDARDIZATION IN
THE FIELD OF VEHICLE OBD, REPAIR AND MAINTENANCE INFORMATION"
dated Brussels, 21 January 2008.
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ISO/DIS 18541-6

This mandate relates to the EC type-approval system for vehicles falling into the scopes of Directives

2007/46/EC [4], 2002/24/EC [2] and 2003/37/EC [3] and, in particular, to requirements for access to vehicle

repair and maintenance information by independent operators.

The purpose of the EC Mandate M/421 [1] is to develop a standard or set of standards which specify the

requirements to provide "standardized access to repair and maintenance information (RMI)" for independent

operators.

This standard part covers the access to automotive repair and maintenance information for L-category

vehicles (two- or three-wheel vehicles and quadricycles) based on Regulation (EU) 168 / 2013 [4] and related

delegated and implementing acts.

The information included in this part of the standard derives from the legislative requirements on European

level in the field of repair and maintenance information and related security requirements and can be

referenced by legislation in other countries.
vi © ISO 2015 – All rights reserved
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DRAFT INTERNATIONAL STANDARD ISO/DIS 18541-6
Road vehicles — Standardized access to automotive repair and
maintenance information (RMI) — Part 6: L-Category vehicle
specific RMI use cases and requirements
1 Scope

ISO 18541-6 contains all elements - definitions, use cases, technical requirements, functional user interfaces

requirements and conformance test cases - applicable for the standardized access to repair and maintenance

information for two- and three-wheeled vehicles and quadricycles (L-category vehicles)

The development of this standard part has been based on parts 1, 2, 3 and 4 of ISO 18541. This standard part

constitutes an adaptation of standardized access to RMI prescriptions for passenger cars to L-category

vehicles keeping the objectives and principles of the mandate M/421 from the European commission.

This standard references the usage of a Digital Annex of standardized search terms for RMI. The provision of

such a Digital Annex shall follow the process described in ISO 18542 Road vehicles – Standardized RMI

terminology.

CEN shall nominate a Registration Authority according to ISO 18542 for the creation and maintenance of an

appropriate Digital Annex.
2 Normative references

The following referenced documents are indispensable for the application of this document. For dated

references, only the edition cited applies. For undated references, the latest edition of the referenced

document (including any amendments) applies.

ISO 18541-1: 2014, Road vehicles — Standardized access to automotive RMI — Part 1: General information

and use case definition

ISO 18541-2: 2014, Road vehicles — Standardized access to automotive RMI — Part 2: Technical

requirements

ISO 18541-3: 2014, Road vehicles — Standardized access to automotive RMI — Part 3: Functional user

interface requirements

ISO 18541-4: 2015, Road vehicles — Standardized access to automotive RMI — Part 4: Conformance test

ISO 18542: 2014, Road vehicles — Standardized repair and maintenance information (RMI) terminology, all

parts

ISO 22900-2, Road vehicles — Modular vehicle communication interface (MVCI) — Part 2: D-PDU API

SAE J2534-1, Recommended Practice for Pass-Thru Vehicle Programming
SAE J2534-2, Optional Pass-Thru Features

SERMI scheme, Scheme for accreditation, approval and authorization to access security-related repair and

maintenance information (created by the SERMI de-facto association), source: http://www.vehiclesermi.eu/

© ISO 2015 – All rights reserved
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ISO/DIS 18541-6
3 Terms, definitions and abbreviated terms
3.1 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1.1
access levels

one of the levels of access to RMI. Two access levels are defined by this standard, an access to RMI-relevant

to security and another one to RMI not relevant to security

EXAMPLE One may consider an access to RMI-relevant to security and another one to RMI not relevant to security.

They represent two different access levels.
3.1.2
accessories

supplementary features and components selected by a vehicle owner to enhance safety, performance,

comfort, etc. and whose fitting does not impact the vehicle approval
3.1.3
alternate fuel

a type of fuel that is either gaseous at atmospheric temperature and pressure or substantially non-mineral oil

derived
3.1.4
alternative fuels retrofit systems

engine systems mounted on an already registered vehicle for the purpose of operation with alternative fuels

3.1.5
alternative fuels system manufacturer
manufacturer of an engine system operating with an alternative fuel
3.1.6
appropriate software level
applicable software version for the individual vehicle
3.1.7
authorized repairer

a provider of repair and maintenance services for motor vehicles operating within the distribution system set

up by a supplier of motor vehicles; see Regulation (EC) 461/2010 article 1 (1)(c)

3.1.8
base vehicle

a type-approved motor vehicle used at the initial stage of a multi-stage type-approval process

Note 1 to entry: A base vehicle may be a complete or an incomplete vehicle.
3.1.9
certificate

an electronic document which uses a digital signature to bind a public key with an identity

3.1.10
complete vehicle

a vehicle which needs not to be completed in order to meet the relevant technical requirements for type-

approval according to Regulation (EU) 168/2013
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ISO/DIS 18541-6
3.1.11
completed vehicle

a vehicle, resulting from the process of multi-stage type-approval, which meets the relevant technical

requirements for type-approval according to Regulation (EU) 168/2013
Note 1 to entry: A completed vehicle is also a complete vehicle.
3.1.12
component

a device subject to the requirements of this Regulation (EU) 168 /2013 or any of the delegated or

implementing acts adopted pursuant to this Regulation, which is intended to be part of a vehicle and which

may be type- approved independently of a vehicle in accordance with this Regulation and the delegated or

implementing acts adopted pursuant to this Regulation where those acts make express provision for so doing

3.1.13
detailed diagnosis

a diagnostic process that identifies, with precision, potential malfunction causes

Note 1 to entry: A precise diagnosis may be achieved in several steps, whereby the user may be requested to perform

test actions on the vehicle or to enter symptoms.
3.1.14
diagnostic information

a description of an error or symptom and a list of potential causes or hints for further investigation to the same

level and content as provided to AR
3.1.15
diagnostic trouble code
DTC
a numeric or alphanumeric identifier which identifies or labels a malfunction

Note 1 to entry: Adopted from United Nations – Global Technical Regulation No.°5 [6].

3.1.16
electronic maintenance history

a digital information package with virtual stamps that confirms the execution of the prescribed maintenance

actions according to the MA's schedule
3.1.17
final manufacturer

manufacturer responsible for the type approval of a complete or completed vehicle in a multi-stage type-

approval
3.1.18
incomplete vehicle

a vehicle which must undergo at least one further stage of completion in order to meet the relevant technical

requirements of the Regulation (EU) 168 / 2013
3.1.19
independent operator

undertakings other than authorized dealers and repairers which are directly or indirectly involved in the repair

and maintenance of motor vehicles, in particular repairers, manufacturers or distributors of repair equipment,

tools or spare parts, publishers of technical information, automobile clubs, roadside assistance operators,

operators offering inspection and testing services, operators offering training for installers, manufacturers and

repairers of equipment for alternative fuel vehicles
Note 1 to entry: Undertaking is to be understood as the company or legal entity.
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ISO/DIS 18541-6
3.1.20
IO approval

process by which, upon payment of a reasonable and proportionate fee, the CAB sanctions or approves a

legitimate commercial enterprise to engage in security-related RMI activities
3.1.21
IO authorization

process by which, upon payment of a reasonable and proportionate fee, the CAB assesses that an individual

employee of an approved IO complies with the requirements specified in this document and is entitled to be

given access to security-related RMI

Note 1 to entry: As part of this authorization, the individual employee will be allocated, upon payment of a [reasonable

and proportionate] fee, a secure hardware token containing a personal digital certificate and a PIN that will be supplied by

the Trust Centre.
3.1.22
IO legal representative

a natural person empowered to legally represent the IO in all aspects of the access to vehicle RMI

3.1.23
information package

a collection of information provided by the MA RMI system in response to a specific request

3.1.24
information type
a category, group or set of information

EXAMPLE Workshop procedures (for body repair, temporary repair, periodic technical inspection), wiring diagrams,

technical service bulletins, recall information and maintenance information.
3.1.25
integrated diagnostics

a process which interprets via an integrated application the memory content of ECUs and provides a

diagnostic and repair recommendation

Note 1 to entry: Diagnostic application and MA RMI system cooperate online, so technical information is provided

during the diagnostics process and used for the diagnostic steps.
3.1.26
IO employee
a natural person employed by the IO
3.1.27
maintenance history
history of the performed, prescribed actions for maintaining a vehicle
EXAMPLE Oil changes and other periodic maintenance.
3.1.28
maintenance schedule

a prescribed sequence of maintenance actions for a vehicle following the requirements of the manufacturer

3.1.29
manufacturer

any natural or legal person who is responsible to the approval authority for all aspects of the type-approval or

authorisation process, for ensuring conformity of production and who is also responsible for market

surveillance concerns for the vehicles, systems, components and separate technical units produced, whether

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ISO/DIS 18541-6

or not the natural or legal person is directly involved in all stages of the design and construction of the vehicle,

system, component or separate technical unit which is the subject of the approval process

Note 1 to entry: Adopted from Regulation (EU) 168/2013 [5].
3.1.30
manufacturer repair and maintenance information system
MA RMI system

the information system by which the manufacturer provides access to RMI through a website

3.1.31
Multi-stage vehicle

a complete vehicle manufactured and type-approved in two or more stages by usually different manufacturers

per stage
3.1.32
on-board diagnostics
OBD

a system on board of a vehicle or engine which has the capability of detecting malfunctions, and, if applicable,

of indicating their occurrence by means of an alert system, of identifying the likely area of the malfunctions by

means of information stored in computer memory, and/or communicating that information off-board

3.1.33
p-code
standardized DTC for powertrain errors according to ISO 15031-6
3.1.34
partnered accessories

accessories which have been tested, quality assured and certified by the MA and for which the MA assumes

product liability
3.1.35
potential repair descriptions
a list of potential causes and possible actions recommended to fix a problem
3.1.36
product identifier

manufacturer specific code or number to identify a system, component or separate technical unit

Note 1 to entry: Vehicle manufacturers identify their product by the vehicle identification number VIN.

3.1.37
product features

features of a specific vehicle that may be used for navigation through the MA RMI system

EXAMPLE model name (CBR1000RR), model code (SC59), model year, ccm (1000) engine type (two stroke cycle,

four stroke cycle,etc.), transmission type (manual/automatic/CVT), final drive type (chain, shaft drive, belt, etc.).

3.1.38
product structure
the inter-related set of units and sub-units in which a vehicle can be divided
Note 1 to entry: The product structure is manufacturer-specific.
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ISO/DIS 18541-6
3.1.39
periodic technical inspection service
PTI service
a particular procedure for testing a vehicle during a PTI
EXAMPLE Procedure for testing brake lights.
3.1.40
recall

the process where a MA notifies all owners of a specific vehicle of a condition or defect that could affect

safety, safe operation or environmental issues of the vehicle
3.1.42
redistributor

IO offering RMI within their own internal (closed) network e.g. RAC, ADAC, garage networks

3.1.43
remanufacturing

a process of overhauling an engine, major assembly or component, to return the engine, major assembly or

component to the MA original specification
3.1.44
repair and maintenance information
RMI

all information required for diagnosis, servicing, inspection, periodic monitoring, repair, re-programming o

...

NORME ISO
INTERNATIONALE 18541-6
Première édition
2018-02
Véhicules routiers — Normalisation
de l'accès aux informations relatives à
la réparation et à la maintenance pour
l'automobile (RMI) —
Partie 6:
Exigences et cas d'usage RMI
spécifiques aux véhicules de
catégorie L
Road vehicles — Standardized access to automotive repair and
maintenance information (RMI) —
Part 6: L-Category vehicle specific RMI use cases and requirements
Numéro de référence
ISO 18541-6:2018(F)
ISO 2018
---------------------- Page: 1 ----------------------
ISO 18541-6:2018(F)
DOCUMENT PROTÉGÉ PAR COPYRIGHT
© ISO 2018

Tous droits réservés. Sauf prescription différente ou nécessité dans le contexte de sa mise en oeuvre, aucune partie de cette

publication ne peut être reproduite ni utilisée sous quelque forme que ce soit et par aucun procédé, électronique ou mécanique,

y compris la photocopie, ou la diffusion sur l’internet ou sur un intranet, sans autorisation écrite préalable. Une autorisation peut

être demandée à l’ISO à l’adresse ci-après ou au comité membre de l’ISO dans le pays du demandeur.

ISO copyright office
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Publié en Suisse
ii © ISO 2018 – Tous droits réservés
---------------------- Page: 2 ----------------------
ISO 18541-6:2018(F)
Sommaire Page

Avant-propos ..............................................................................................................................................................................................................................ix

Introduction ..................................................................................................................................................................................................................................x

1 Domaine d'application ................................................................................................................................................................................... 1

2 Références normatives ................................................................................................................................................................................... 1

3 Termes, définitions et abréviations .................................................................................................................................................. 2

3.1 Termes et définitions ......................................................................................................................................................................... 2

3.2 Abréviations .............................................................................................................................................................................................. 9

4 Aperçu et structure du document ....................................................................................................................................................10

5 Informations générales ..............................................................................................................................................................................11

5.1 Accès aux RMI d’un véhicule ....................................................................................................................................................11

5.2 Exemples d’avantages offerts par un accès normalisé aux RMI ................................................................13

5.2.1 Opérateurs indépendants .....................................................................................................................................13

5.2.2 Constructeurs de véhicules ..................................................................................................................................14

5.3 Catégorie L et sous-catégories ................................................................................................................................................14

5.4 Réception par type multiétape et RMI .............................................................................................................................14

6 Principes fondamentaux et aperçu des cas d'utilisation et des exigences ...........................................17

6.1 Principes fondamentaux ..............................................................................................................................................................17

6.1.1 Principes fondamentaux de la définition des cas d’utilisation .............................................17

6.1.2 Principes fondamentaux concernant la définition des exigences ......................................17

6.1.3 Principes fondamentaux concernant la définition des exigences relatives à

l'interface utilisateur fonctionnelle ..............................................................................................................18

6.1.4 Principes fondamentaux concernant la définition des tests de conformité ..............18

6.2 Groupes de cas d'utilisation ......................................................................................................................................................18

6.3 Ensembles d'exigences .................................................................................................................................................................24

6.4 Groupes d'exigences relatives à l’interface utilisateur fonctionnelle ...................................................28

6.5 Regroupement des tests de conformité ..........................................................................................................................29

6.5.1 Généralités .........................................................................................................................................................................29

6.5.2 Principaux groupes de cas de test de conformité .............................................................................29

7 Cas d'utilisation ..................................................................................................................................................................................................33

7.1 UC 1 Authentification, autorisation et administration des utilisateurs ..............................................33

7.1.1 UC 1.1 Enregistrement de l'OI pour l’utilisation du système RMI du CV......................33

7.1.2 UC 1.2 Enregistrement d'un employé de l'OI pour l’utilisation du système

RMI du CV............................................................................................................................................................................35

7.1.3 UC 1.3 Mise à jour du statut d’un OI .............................................................................................................35

7.1.4 UC 1.4 Mise à jour du statut d’un utilisateur ........................................................................................36

7.1.5 UC 1.5 Demande de désactivation d'un employé de l'OI ............................................................36

7.1.6 UC 1.6 Connexion au système RMI du CV ................................................................................................36

7.1.7 UC 1.7 Autorisation d'accès aux RMI relatives à la sécurité ....................................................37

7.2 UC 2 Paiement pour des RMI ...................................................................................................................................................37

7.3 UC 3 Identification d'un véhicule .........................................................................................................................................38

7.3.1 UC 3.1 Identification d’un véhicule en utilisant un identificateur de produit ..........38

7.3.2 UC 3.2 Identification du type de véhicule par des caractéristiques du produit .....38

7.4 UC 4 Méthodes de sélection pour les RMI ....................................................................................................................40

7.4.1 UC 4.1 Sélection d’un type d’informations .............................................................................................40

7.4.2 UC 4.2 Recherche par des termes normalisés .....................................................................................41

7.4.3 UC 4.3 Navigation en utilisant la structure du produit ................................................................41

7.4.4 UC 4.4 Sélection par un identificateur de document .....................................................................41

7.5 UC 5 Recherche de dossiers d’information ..................................................................................................................42

7.5.1 UC 5.1 Procédures d’atelier .................................................................................................................................42

7.5.2 UC 5.2 Schémas de câblage ..................................................................................................................................43

7.5.3 UC 5.3 Bulletin technique d’entretien.........................................................................................................44

7.5.4 UC 5.4 Informations de rappel ..........................................................................................................................44

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ISO 18541-6:2018(F)

7.5.5 UC 5.5 Programme d’entretien .........................................................................................................................45

7.5.6 UC 5.6 Pièces de rechange ....................................................................................................................................45

7.5.7 UC 5.7 Accessoires .......................................................................................................................................................46

7.5.8 UC 5.8 Temps de travail ...........................................................................................................................................47

7.5.9 UC 5.9 Outils spéciaux ..............................................................................................................................................47

7.5.10 UC 5.10 Informations relatives à la réception par type ...............................................................47

7.6 UC 6 Diagnostic relatif au véhicule .....................................................................................................................................48

7.6.1 UC 6.1 Résolution par CDA ...................................................................................................................................48

7.6.2 UC 6.2 Résolution par symptômes du CV ................................................................................................48

7.6.3 UC 6.3 Diagnostic intégré ......................................................................................................................................49

7.7 UC 7 Mise à jour et remplacement de modules (UCE) .......................................................................................49

7.8 UC 8 Historique de maintenance électronique.........................................................................................................50

7.9 UC 9 Assistance technique et aide à la réparation.................................................................................................51

7.10 UC 10 Demande de coordonnées pour des RMI spécifiques ........................................................................51

7.10.1 UC 10.1 Informations relatives aux outils électroniques (diagnostic,

reprogrammation, VCI) ...........................................................................................................................................51

7.10.2 UC 10.2 Fabricants d’équipements d’essai et d’outils de diagnostic ...............................52

7.10.3 UC 10.3 Matériel de formation (informations pour les participants) .............................52

7.10.4 UC 10.4 Redistributeurs .........................................................................................................................................53

7.10.5 UC 10.5 Rééditeurs ......................................................................................................................................................53

7.10.6 UC 10.6 Services d’inspection et d’essai ...................................................................................................53

7.10.7 UC 10.7 Systèmes de retrofit pour carburants alternatifs ........................................................54

7.10.8 UC 10.8 Remise à neuf du moteur et des composants ..................................................................54

7.10.9 UC 10.9 Fabricants de composants et de pièces ................................................................................55

7.10.10 UC 10.10 Validation de VCI non exclusives développées indépendamment .............55

7.11 UC 11 Cours et informations relatives à la formation ........................................................................................56

8 Exigences techniques ....................................................................................................................................................................................56

8.1 Ensemble d'exigences 1 — Administration des données relatives à l'accès ..................................56

8.1.1 [TREQ-1] Administration générale des données relatives à l'accès .................................56

8.1.2 Administration, par le CV, des données relatives à l'OI et à un employé de l'OI ....57

8.1.3 [TREQ-4] Administration, par le CV, des données relatives au paiement ..................58

8.1.4 [TREQ-5] Administration par le CV des données relatives aux

événements d'accès ....................................................................................................................................................58

8.1.5 [TREQ-6] Administration, par le CV, des données relatives aux

événements d'accès aux RMI relatives à la sécurité .......................................................................59

8.2 Ensemble d'exigences 2 — Architecture TI ................................................................................................................59

8.2.1 [TREQ-7] Architecture conceptuelle ...........................................................................................................59

8.2.2 [TREQ-8] Principes de mise en œuvre .......................................................................................................62

8.3 Ensemble d'exigences 3 — Interfaces externes ......................................................................................................67

8.3.1 [TREQ-9] Interface de communication avec le véhicule (VCI) ..............................................67

8.3.2 [TREQ-10] Site d'authentification (gestion des certificats) ....................................................72

8.3.3 [TREQ-11] Passation de commande de pièces pour éléments liés à la sécurité ..72

8.3.4 [TREQ-12] Systèmes des fournisseurs de pièces d'origine fournies par

un partenaire....................................................................................................................................................................73

8.4 Ensemble d'exigences 4 — Infrastructure technique ........................................................................................73

8.4.1 [TREQ-13] Type de dispositif ............................................................................................................................73

8.4.2 [TREQ-14] Caractéristiques du matériel ................................................................................................73

8.4.3 [TREQ-15] Systèmes d'exploitation ............................................................................................................74

8.4.4 [TREQ-16] Navigateurs web ..............................................................................................................................74

8.4.5 [TREQ-17] Formats de présentation des dossiers d'information .....................................74

8.4.6 [TREQ-18] Connexion Internet .......................................................................................................................75

8.4.7 [TREQ-19] Performance du système RMI du CV ..............................................................................75

8.5 Ensemble d'exigences 5 — Coexistence des logiciels des CV chez l'opérateur

indépendant (OI) client ................................................................................................................................................................75

8.5.1 [TREQ-20] Exigences relatives à l'installation du logiciel du CV sur le

système de l'opérateur indépendant (OI) client................................................................................75

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ISO 18541-6:2018(F)
8.5.2 [TREQ-21] Exigences relatives à la mise à jour de données et
d'applications du CV installées sur le système de l'opérateur indépendant

(OI) client ............................................................................................................................................................................76

8.5.3 [TREQ-22] Exigences relatives au fonctionnement du logiciel du CV sur le

système de l'opérateur indépendant (OI) client................................................................................77

8.5.4 [TREQ-23] Exigences relatives à la désinstallation du logiciel du CV

installé sur le système de l'opérateur indépendant (OI) client ............................................78

8.5.5 [TREQ-24] Exigences relatives au rétablissement en cas de fin
d'exécution anormale du logiciel du CV sur le système de l'opérateur

indépendant (OI) client ...........................................................................................................................................78

8.6 Ensemble d'exigences 6 — Opérations ...........................................................................................................................78

8.6.1 [TREQ-25] Temps de disponibilité du système RMI du CV ......................................................78

8.6.2 [TREQ-26] Assistance pour l'usage du système RMI du CV ...................................................79

8.6.3 [TREQ-27] Fonctionnement de l'ordinateur de l'opérateur indépendant (OI) .....79

8.7 [TREQ-28] Ensemble d'exigences 7 — Interface utilisateur fonctionnelle ....................................80

9 Exigences relatives à l'interface utilisateur fonctionnelle .....................................................................................80

9.1 Description générale .......................................................................................................................................................................80

9.1.1 Parcours de navigation depuis des cas d'utilisation normalisés jusqu'au

point de navigation propre au CV ...................................................................................................................80

9.1.2 Navigation normalisée dans le système RMI du CV ........................................................................81

9.2 Ensemble d'exigences 8 — Mode d'accès normalisé ..........................................................................................84

9.2.1 [FREQ-1] Mode d'accès aux RMI .....................................................................................................................84

9.2.2 [FREQ-2] Aide à l'enregistrement et à la connexion .....................................................................84

9.3 Ensemble d'exigences 9 — Cartographie des cas d'utilisation ..................................................................84

9.3.1 [FREQ-3] Cartographie des cas d'utilisation implémentés dans le système

RMI du CV............................................................................................................................................................................84

9.3.2 [FREQ-4] Zone de téléchargement ...............................................................................................................88

9.4 Ensemble d'exigences 10 — Parcours de navigation .........................................................................................88

9.4.1 [FREQ-5] Parcours de navigation ...................................................................................................................88

10 Cas de test de conformité ..........................................................................................................................................................................89

10.1 Cas de test de conformité — Structure générale ....................................................................................................89

10.1.1 Aperçu ....................................................................................................................................................................................89

10.1.2 Numéro de référence et titre du cas de test [RMI-CT_...] [titre] ...........................................89

10.1.3 Objectif du test ................................................................................................................................................................89

10.1.4 Configuration ...................................................................................................................................................................89

10.1.5 Préambule (état de configuration) ................................................................................................................90

10.1.6 Exécution du test ..........................................................................................................................................................90

10.1.7 Opérations finales ........................................................................................................................................................90

10.1.8 Critères de résultat .....................................................................................................................................................90

10.2 Groupe de CT 1 — Administration des données relatives à l'accès .......................................................90

10.2.1 [RMI-CT_TREQ-13, 14, 15, 16, 18, Annexe B] Test de configuration du client ........90

10.2.2 [RMI-CT_TREQ-17] Test relatif aux formats de présentation des

dossiers d'information ........................................................................................................................................... ..91

10.3 Groupe de CT 2 — Test des interfaces externes du client ......... ......................................................................92

10.3.1 [RMI-CT_TREQ-9] Test de l'interface de communication avec le véhicule (VCI) ..92

10.3.2 [RMI-CT_TREQ-11] Test de passation de commande de pièces pour

éléments liés à la sécurité .....................................................................................................................................93

10.3.3 [RMI-CT_TREQ-12] Test des systèmes des fournisseurs de pièces

d'origine fournies par un partenaire ...........................................................................................................94

10.4 Groupe de CT 3 — Test d'authentification, d'autorisation et d'administration

des utilisateurs .....................................................................................................................................................................................95

10.4.1 [RMI-CT_UC1.1] Test d'enregistrement de l'OI pour l’utilisation du

système RMI du CV .....................................................................................................................................................95

10.4.2 [RMI-CT_UC1.2_A] Test d'enregistrement d'un employé de l'OI pour

l’usage du système RMI du CV — Scénario A .......................................................................................96

10.4.3 [RMI-CT_UC1.2_B] Test d'enregistrement d'un employé de l'OI pour

l’usage du système RMI du CV — Scénario B .......................................................................................97

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ISO 18541-6:2018(F)

10.4.4 [RMI-CT_UC1.3] Test de mise à jour du statut d'un OI .................................................................98

10.4.5 [RMI-CT_UC1.4] Test de mise à jour du statut d'un utilisateur ............................................99

10.4.6 [RMI-CT_UC1.5] Test de désactivation d'un employé de l'OI ...............................................100

10.4.7 [RMI-CT_UC1.6] Test de connexion au système RMI du CV ..................................................101

10.4.8 [RMI-CT_UC1.7] Test d'accès aux RMI relatives à la sécurité ..............................................102

10.5 Groupe de CT 4 — Test d'implémentation de l'interface utilisateur fonctionnelle ...............103

10.5.1 [RMI-CT_FREQ-1] Test du mode d'accès aux RMI .........................................................................103

10.5.2 [RMI-CT_FREQ-2] Test de l'aide à l’enregistrement et à la connexion ........................104

10.5.3 [RMI-CT_FREQ-3] Test relatif à la cartographie des cas

d'utilisation implémentés ..................................................................................................................................104

10.5.4 [RMI-CT_FREQ-4] Test relatif à la zone de téléchargement .................................................105

10.5.5 [RMI-CT_FREQ-5] Test du parcours de navigation .......................................................................106

10.6 Groupe de CT 5 — Test de paiement pour des RMI ..........................................................................................107

10.6.1 [RMI-CT_UC2] Test de paiement pour des RMI ...............................................................................107

10.7 Groupe de CT 6 — Test d'identification du véhicule ........................................................................................108

10.7.1 [RMI-CT_UC3.1] Test d'identification d'un véhicule en utilisant

l'identificateur de produit ..................................................................................................................................108

10.7.2 [RMI-CT_UC3.2] Test d'identification du véhicule par des caractéristiques

du produit ........................................................................................................................................................................109

10.8 Groupe de CT 7 — Test des méthodes de sélection des RMI.....................................................................110

10.8.1 [RMI-CT_UC4.1] Test de sélection du type d'informations....................................................110

10.8.2 [RMI-CT_UC4.2] Test de recherche par des termes normalisés ........................................111

10.8.3 [RMI-CT_UC4.3] Test de navigation en utilisant la structure du produit ..................112

10.8.4 [RMI-CT_UC4.4] Test de sélection par un identificateur de document .......................113

10.9 Groupe de CT 8 — Test d'extraction de dossiers d'information ............................................................114

10.9.1 [RMI-CT_UC5.1.1] Test d'extraction de procédures générales d'atelier ....................114

10.9.2 [RMI-CT_UC5.1.2] Test d'extraction de procédures de réparation de

la carrosserie .................................................................................................................................................................115

10.9.3 [RMI-CT_UC5.1.3] Test d'extraction de procédures de réparation provisoire .....115

10.9.4 [RMI-CT_UC5.1.4] Test d'extraction de préparation en vue d'un CTP .........................116

10.9.5 [RMI-CT_UC5.2] Test d'extraction de schémas de câblage ....................................................117

10.9.6 [RMI-CT_UC5.3] Test d'extraction d'un bulletin technique d’entretien .....................118

10.9.7 [RMI-CT_UC5.4] Test d'extraction d'informations de rappel...............................................119

10.9.8 [RMI-CT_UC5.5] Test d'extraction d'un programme d'entretien .....................................120

10.9.9 [RMI-CT_UC5.6.1] Test d'extraction de pièces de rechange (identification) .........121

10.9.10 [RMI-CT_UC5.6.1] Test d'extraction de pièces de rechange (accès) ..............................122

10.9.11 [RMI-CT_UC5.7.1] Test d'extraction d'informations relatives aux

accessoires montés en usine (incluses dans les RMI générales) ......................................123

10.9.12 [RMI-CT_UC5.7.2] Test d'extraction d'informations relatives aux
accessoires fournis par un partenaire et auxquels le CV a attribué un

numéro de pièce .........................................................................................................................................................124

10.9.13 [RMI-CT_UC5.7.3] Test d'extraction d'informations relatives au montage

d’accessoires sans numéro de pièce attribué par le CV............................................................125

10.9.14 [RMI-CT_UC5.8] Test d'extraction
...

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