ISO 16091:2018

Space systems — Integrated logistic support

This document describes the set of management requirements needed to identify and provide logistic support, so the customer can operate and maintain a product in its operational environment for the expected lifetime. These requirements also aim, throughout the product life cycle, at implementing everything pertinent to the control of risks considered as critical for operational objectives. The management requirements are applicable to those activities necessary to design, develop, deliver, deploy and manage an organized and structured set of materials and software, services, processes and information dedicated to support the system throughout its life cycle. This document specifies management, studies, production activities, information management processes and tasks to meet the customer's need for logistic support. When viewed from the perspective of a specific project context, the requirements defined in this document are tailored to match the genuine requirements of a particular profile and circumstances of a project. NOTE Tailoring is the process by which individual requirements of specifications, standards and related documents are evaluated, and made applicable to a specific project by selection, and in some exceptional cases, modification of existing or addition of new requirements.

Systèmes spatiaux — Soutien logistique intégré

General Information

• Status: Published
• Publication Date: 21-Aug-2018
• ICS: 49.140 - Space systems and operations
• Technical Committee: ISO/TC 20/SC 14 - Space systems and operations
• Drafting Committee: ISO/TC 20/SC 14 - Space systems and operations
• Current Stage: 6060 - International Standard published
• Start Date: 22-Aug-2018
• Completion Date: 22-Aug-2018

RELATIONS

• Replaces: ISO 16091:2002 - Space systems — Integrated logistic support
• Effective Date: 24-Dec-2016

Standards Content (sample)

INTERNATIONAL ISO
STANDARD 16091
Second edition
2018-08
Space systems — Integrated logistic
support
Systèmes spatiaux — Soutien logistique intégré
Reference number
ISO 16091:2018(E)
ISO 2018
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ISO 16091:2018(E)
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© ISO 2018

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ISO 16091:2018(E)
Contents Page

Foreword ..........................................................................................................................................................................................................................................v

Introduction ................................................................................................................................................................................................................................vi

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms, definitions and abbreviated terms ................................................................................................................................ 1

4 Fundamentals requirements of integrated logistics support ................................................................................ 6

4.1 Project context......................................................................................................................................................................................... 6

4.2 Integration Logistics Support main concepts ............................................................................................................... 7

4.2.1 Integration Logistics Support concept .......................................................................................................... 7

4.2.2 Integrated Logistics Support planning ......................................................................................................... 7

4.2.3 Life cycle cost ...................................................................................................................................................................... 8

5 Management requirements for ILS .................................................................................................................................................... 9

5.1 Control of logistic activities .......................................................................................................................................................... 9

5.1.1 Objectives and requirements ................................................................................................................................ 9

5.1.2 Control of risks ...............................................................................................................................................................10

5.1.3 Concurrent development .......................................................................................................................................10

5.1.4 Validation ............................................................................................................................................................................10

5.1.5 Customer participation ...........................................................................................................................................10

5.1.6 Integration and synchronization ....................................................................................................................10

5.1.7 Work breakdown structure .................................................................................................................................11

5.1.8 Appropriate phasing ..................................................................................................................................................11

5.2 Logistic support ..................................................................................................................................................................................11

5.2.1 Customer summary ....................................................................................................................................................11

5.2.2 Supplier response ........................................................................................................................................................12

5.2.3 Strategy .................................................................................................................................................................................12

5.3 Reports ........................................................................................................................................................................................................12

5.3.1 Overall project report ...............................................................................................................................................12

5.3.2 Project review report ................................................................................................................................................12

5.3.3 Lessons learned report ........................................................................................................................................... .13

6 Management requirements for logistic support analysis .......................................................................................13

6.1 Control of logistic analyses ........................................................................................................................................................13

6.2 Study and validation of support requirements ........................................................................................................13

6.2.1 General...................................................................................................................................................................................13

6.2.2 Identification of logistic support elements ............................................................................................14

6.2.3 Assessment of resources ........................................................................................................................................14

6.2.4 Technology impact ......................................................................................................................................................15

6.2.5 Evaluation of alternatives......................................................................................................................................15

6.2.6 Test, evaluation and validation .........................................................................................................................15

6.3 Requirements for LSA reports ................................................................................................................................................15

7 Management requirements for support elements .........................................................................................................15

7.1 General ........................................................................................................................................................................................................15

7.2 Control of support element activities ...............................................................................................................................16

7.3 Support element definition and development ..........................................................................................................16

7.3.1 Operation and maintenance task identification ................................................................................16

7.3.2 Customer defined location ...................................................................................................................................16

7.3.3 Prediction of consumption ...................................................................................................................................16

7.3.4 Support ..................................................................................................................................................................................17

7.3.5 Unexpected operational events ........................................................................................................................17

7.4 Management of the production of support elements .........................................................................................17

7.4.1 General...................................................................................................................................................................................17

7.4.2 Re-use of equipment ..................................................................................................................................................18

7.4.3 Provisioning plan ...................................................................... ....................................................................................18

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ISO 16091:2018(E)

7.4.4 Support equipment acquisition plan ...........................................................................................................18

7.4.5 Support facilities plan...............................................................................................................................................18

7.4.6 Packaging, handling, storage and transportation plan ................................................................18

7.4.7 Software support plan ........................................................................................................................................... ...19

7.4.8 Technical assistance plan ......................................................................................................................................19

7.4.9 Manpower management ........................................................................................................................................19

7.4.10 Training plan ....................................................................................................................................................................19

8 ILS requirements for information management ..............................................................................................................20

8.1 Integration of logistic support into overall information/documentation management ......20

8.2 Data processing ...................................................................................................................................................................................20

8.2.1 General...................................................................................................................................................................................20

8.2.2 Logistic support data items .................................................................................................................................20

8.2.3 logistic support data maturity ..........................................................................................................................20

8.2.4 ILS performance reports ........................................................................................................................................20

8.2.5 Logistic support data ................................................................................................................................................21

8.2.6 Validated data ..................................................................................................................................................................21

8.2.7 Data flow ..............................................................................................................................................................................21

8.2.8 Data control .......................................................................................................................................................................22

8.3 Information system installation/operation ................................................................................................................22

8.3.1 Media and interface requirements ................................................................................................................22

8.3.2 Information system ....................................................................................................................................................22

Bibliography .............................................................................................................................................................................................................................23

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ISO 16091:2018(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www .iso .org/patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation on the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO's adherence to the

World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see the following

URL: www .iso .org/iso/foreword .html.

This document was prepared by Technical Committee ISO/TC 20 Aircraft and space vehicles,

Subcommittee SC 14, Space systems and operations.

This second edition cancels and replaces the first edition (ISO 16091:2002), which has been technically

revised.

The main changes compared to the previous edition are focused on the update of concepts.

Any feedback or questions on this document should be directed to the user’s national standards body. A

complete listing of these bodies can be found at www .iso .org/members .html.
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ISO 16091:2018(E)
Introduction

The Integrated Logistics Support (ILS) programme is the integrated planning and action of a number

of disciplines in concert with one another to assure system availability. The impact of ILS is often

measured in terms of metrics such as reliability, maintainability, availability, and testability (RMAT),

and sometimes system safety. The ILS programme is justified in the space context by improvement

of current practices in terms of development of material resources and services essential to support

operation and maintenance and to control associated operational risks, particularly in terms of

utilization cost and availability.

It is also justified by heightening the awareness of all the programmes and project participants of

the need for cost effective preparation, transfer, and management of information needed to operate,

maintain, resupply and dispose of a product. This is as well as ensuring the recording of unscheduled

events in order to perform essential support analyses.

The ILS approach differs for different types of space programmes or projects and this document permits

appropriate tailoring. Consequently, the requirements in this document are applied at the management

level, with identification of the objectives to be achieved, rather than with methods and techniques to

be implemented to achieve these objectives.
These objectives include:
a) the participation of the supportability objectives to the system design;
b) the optimization of the operational and maintenance concepts;
c) the identification of the required logistic support elements;
d) the timely delivery of the logistic support elements; and
e) the determination of the system resilience to unscheduled operational events.

Logistic support is not a new concept. For many centuries, military organizations have utilized logistic

support in one form or another to coordinate the activities and resources involved in the maintenance

and operation of militarized systems and their support elements, aiming at minimizing operational

risks and total life cycle cost while achieving all mission-critical requirements. Integration of logistic

support into the programme or project is for coordinating, throughout the life cycle, the activities and

resources involved in the preparation and optimization of the system and its support elements, aiming

at minimum overall life cycle cost, according to the requirements and operational risks.

The advantages and increased efficiency resulting from integrating the logistic support requires that

the logistic support functions be addressed starting from the inception of the system. It also requires

that an integrated approach be established between the design and development of the system and the

operational requirements to be fulfilled. This approach is designed to ensure the ability to deliver on

time and in proper quantity, material resources and services to deploy, operate, maintain and upgrade

the system throughout its utilization phase, within cost requirements, in its operational environment.

It also helps to ensure that the capability of the organization and resources dedicated to define, collect,

manage and handle the information required to control the logistic support functions throughout the

system life cycle from the feasibility phase to the disposal phase are fully developed.

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INTERNATIONAL STANDARD ISO 16091:2018(E)
Space systems — Integrated logistic support
1 Scope

This document describes the set of management requirements needed to identify and provide logistic

support, so the customer can operate and maintain a product in its operational environment for the

expected lifetime.

These requirements also aim, throughout the product life cycle, at implementing everything pertinent

to the control of risks considered as critical for operational objectives.

The management requirements are applicable to those activities necessary to design, develop, deliver,

deploy and manage an organized and structured set of materials and software, services, processes and

information dedicated to support the system throughout its life cycle.

This document specifies management, studies, production activities, information management

processes and tasks to meet the customer's need for logistic support.

When viewed from the perspective of a specific project context, the requirements defined in this

document are tailored to match the genuine requirements of a particular profile and circumstances of

a project.

NOTE Tailoring is the process by which individual requirements of specifications, standards and related

documents are evaluated, and made applicable to a specific project by selection, and in some exceptional cases,

modification of existing or addition of new requirements.
2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

ISO 14300-1, Space systems — Programme management — Part 1: Structuring of a project

ISO 10789, Space systems — Programme management — Information and documentation management

ISO 10795, Space systems — Programme management and quality — Vocabulary
3 Terms, definitions and abbreviated terms
3.1 Terms and definitions

For the purposes of this document, the following terms and definitions given in ISO 10795 and the

following apply. ISO and IEC maintain terminological databases for use in standardization at the

following addresses:
— ISO Online browsing platform: available at https: //www .iso .org/obp
— IEC Electropedia: available at http: //www .electropedia .org/
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ISO 16091:2018(E)
3.1.1
availability

ability of an item to be in a state to perform a required function under given conditions at a given instant

of time or over a given time interval, assuming that the required external resources are provided

Note 1 to entry: This ability depends on the combined aspects of the reliability performance, the maintainability

performance and the maintenance support performance.

Note 2 to entry: Required external resources, other than maintenance resources, do not affect the availability

performance of the item.

Note 3 to entry: In French, the term “disponibilité” is used to denote both the performance and the measure.

3.1.2
configuration

interrelated functional and physical characteristics of a product or service defined in configuration

management

[SOURCE: ISO 10007:2017, modified — definition previously stated “...defined in configuration

information”]
3.1.3
customer

person or organization that could or does receives a product or a service that is intended for or required

by this person or organization

EXAMPLE Consumer, client, end-user, retailer, receiver of product or service from an internal process,

beneficiary and purchaser.
Note 1 to entry: A customer can be internal or external to the organization.
[SOURCE: ISO 9000:2015, 3.2.4]
3.1.4
data
information represented in a manner suitable for automatic processing
[SOURCE: IEC 60050-701-01-11:1992]
3.1.5
dependability
ability to perform as and when required

Note 1 to entry: Dependability characteristics include availability and its inherent or external influencing factors,

such as: reliability, fault tolerance, recoverability, integrity, security, maintainability, durability, and maintenance

support.

Note 2 to entry: Dependability is also used descriptively as an umbrella term for the time-related quality

characteristics of a product or service, and it may also be expressed as a grade, degree, confidence or probability

of fulfilling a defined set of characteristics.

Note 3 to entry: Specifications for dependability characteristics typically include the function the product is

required to perform; the time for which it is required that that performance be sustained; and the conditions

of storage, use and maintenance. Requirements for safety, efficiency and economy throughout the life cycle may

also be included.
[SOURCE: IEC 60050-192-01-22:1992]
3.1.6
document
information and its supporting medium
EXAMPLE Record, specification, procedure document, drawing, report, standard.
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ISO 16091:2018(E)

Note 1 to entry: The medium can be paper, magnetic, electronic or optical computer disc, photograph or master

sample, or a combination thereof.

Note 2 to entry: A set of documents, for example specifications and records, is frequently called “documentation”.

Note 3 to entry: Some requirements (e.g. the requirement of readability) relate to all types of documents, however

there can be different requirements for specifications (e.g. the requirement that they be revision controllable)

and records (e.g. the requirement that they be retrievable).
[SOURCE: ISO 9000:2015, 3.8.5]
3.1.7
down time
time interval during which an item is in a down state

Note 1 to entry: Down time excludes disabled time due to lack of external resources, but includes maintenance time.

[SOURCE: IEC 60050-192-02-21:1992]
3.1.8
function
intended effect of a system, subsystem, product or part
3.1.9
implementation document

formal response from a supplier to the customer’s Project Requirements Document describing how all

requirements will be met
[SOURCE: EN 16601-00-01:2015]
3.1.10
industrial organization

identity, interfaces and responsibilities of all participants in the supplier chain for a project

3.1.11
mean time to restoration
MTTR
DEPRECATED: mean time to repair
DEPRECATED: mean time to recovery
expectation of the time to restoration
[SOURCE: IEC 60050-192-07-23:1992]
3.1.12
mission analysis

assessment of the mission as a result of the project with exploration of concepts conforming to

expressed objectives to be reached, such as performance, cost, and schedule
3.1.13
process

set of interrelated or interacting activities that use inputs to deliver an intended result

Note 1 to entry: Whether the “intended result” of a process is called output, product or service, depends on the

context of the reference.

Note 2 to entry: Inputs to a process are generally outputs of other processes and outputs of a process are generally

the inputs to other processes.

Note 3 to entry: Two or more interrelated and interacting processes in series can also be referred to as a process.

Note 4 to entry: Processes in an organization are generally planned and carried out under controlled conditions

to add value.
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ISO 16091:2018(E)

Note 5 to entry: A process where the conformity of the resulting output cannot be readily or economically

validated is frequently referred to as a “special process”.

Note 6 to entry: This constitutes one of the common terms and core definitions for ISO management system

standards given in Annex SL of the Consolidated ISO Supplement to the ISO/IEC Directives, Part 1. The original

definition has been modified to prevent circularity between process and output, and Notes 1 to 5 to entry have

been added.
[SOURCE: ISO 9000:2015, 3.4.1]
3.1.14
programme

group of projects managed in a coordinated way to obtain benefits not available from managing them

individually
[SOURCE: ISO 14300-1:2011, 3.2]
3.1.15
project

unique process, consisting of a set of coordinated and controlled activities with start and finish dates,

undertaken to achieve an objective conforming to specific requirement, including the constraints of

time, cost and resources

Note 1 to entry: An individual project can form part of a larger project structure and generally has a defined start

and finish date.

Note 2 to entry: In some projects the objectives and scope are updated and the product or service characteristics

defined progressively as the project proceeds.

Note 3 to entry: The output of a project can be one or several units of product or service.

Note 4 to entry: The project’s organization is normally temporary and established for the lifetime of the project.

Note 5 to entry: The complexity of the interactions among project activities is not necessarily related to the

project size.
[SOURCE: ISO 9000:2015, 3.4.2]
3.1.16
project phase

part of a total project during which activities are performed to attain a designated objective as one of a

series of distinct steps in carrying out a project that together constitute the project life cycle

3.1.17
project requirements documents
documents, including all normative references, that establish requirements

Note 1 to entry: Examples of project requirements documents include, but are not limited to, standards,

management specifications, technical specifications, statements of work and data requirements lists.

Note 2 to entry: This does not include the
...