Conformity assessment — Code of good practice

This document recommends good practices for all elements of conformity assessment, including objects of conformity assessment, specified requirements, activities, bodies, systems, schemes and results. It is intended for use by individuals and bodies that wish to provide, promote or use impartial and reliable conformity assessment services. Providers of conformity assessment can include conformity assessment bodies, accreditation bodies, peer-assessment agreement groups, and organizations providing declarations of conformity. Individuals or organizations that promote or use conformity assessment can include, as appropriate, regulators, trade officials, and owners of conformity assessment systems and schemes.

Évaluation de la conformité — Code de bonne pratique

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Status
Published
Publication Date
04-Apr-2022
Current Stage
5060 - Close of voting Proof returned by Secretariat
Completion Date
12-Mar-2022
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INTERNATIONAL ISO/IEC
STANDARD 17060
First edition
2022-04
Conformity assessment — Code of
good practice
Évaluation de la conformité — Code de bonne pratique
Reference number
ISO/IEC 17060:2022(E)
© ISO/IEC 2022
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ISO/IEC 17060:2022(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2022

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may

be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on

the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below

or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
© ISO/IEC 2022 – All rights reserved
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ISO/IEC 17060:2022(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction .................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ..................................................................................................................................................................................... 1

3 Terms and definitions .................................................................................................................................................................................... 1

4 Good practices in conformity assessment ................................................................................................................................ 3

5 Identification of the objects of conformity assessment ............................................................................................. 3

6 Specified requirements ................................................................................................................................................................................ 3

7 Conformity assessment activities and bodies ...................................................................................................................... 3

8 Conformity assessment systems and schemes (programmes)........................................................................... 4

9 Conformity assessment results ............................................................................................................................................................5

Bibliography ................................................................................................................................................................................................................................ 6

iii
© ISO/IEC 2022 – All rights reserved
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ISO/IEC 17060:2022(E)
Foreword

ISO (the International Organization for Standardization) and IEC (the International Electrotechnical

Commission) form the specialized system for worldwide standardization. National bodies that are

members of ISO or IEC participate in the development of International Standards through technical

committees established by the respective organization to deal with particular fields of technical

activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international

organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the

work.

The procedures used to develop this document and those intended for its further maintenance

are described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria

needed for the different types of document should be noted. This document was drafted in

accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives or

www.iec.ch/members_experts/refdocs).

Attention is drawn to the possibility that some of the elements of this document may be the subject

of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent

rights. Details of any patent rights identified during the development of the document will be in the

Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents) or the IEC

list of patent declarations received (see https://patents.iec.ch).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO's adherence to

the World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see

www.iso.org/iso/foreword.html. In the IEC, see www.iec.ch/understanding-standards.

This document was prepared by the ISO Committee on Conformity Assessment (CASCO).

This first edition of ISO/IEC 17060 cancels and replaces ISO/IEC Guide 60:2004 which has been

technically revised.
The main changes are as follows:

— transformation of a Guide (ISO/IEC Guide 60) into an International Standard (ISO/IEC 17060);

— inclusion of a new clause on the identification of the objects of conformity assessment;

— inclusion of language on risk-based approach;
— renumbering of Clause 4 in separate clauses;

— alignment of the terminology and text for consistency with other ISO/CASCO standards.

Any feedback or questions on this document should be directed to the user’s national standards

body. A complete listing of these bodies can be found at www.iso.org/members.html and

www.iec.ch/national-committees.
© ISO/IEC 2022 – All rights reserved
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ISO/IEC 17060:2022(E)
Introduction

Conformity assessment involves activities to demonstrate the fulfilment of specified requirements. The

specified requirements can be applied to a range of objects of conformity assessment, including but

not limited to products, processes, services, systems, installations, projects, data, designs, materials,

claims, persons, bodies or organizations, or any combination thereof. Conformity assessment includes

activities that provide various types of assurance that requirements set out in specifications such as

international, regional, or national standards, guides, recommendations, or other normative documents

are fulfilled.

Rapid technological development, integration of economic and production systems, and increased

levels of international trade have emphasized the need for convergence among conformity assessment

practices and systems. International standards are increasingly accepted as one effective vehicle to

improve competition and eliminate technical barriers to trade. However, the use of harmonized

international practices in the area of conformity assessment needs continuous attention, where different

practices and approaches persist. This environment can result in additional costs for manufacturers,

service providers, exporters and consumers, and poses challenges for regulatory authorities and

industry.

The evolution of international, regional and private-sector conformity assessment systems and schemes

is also noteworthy. These systems continue to expand, building confidence for the users of conformity

assessment services (including industry, regulators and consumers) and promoting global acceptance

through a variety of methods.

Different conformity assessment practices and requirements, together with the lack of recognition of

conformity assessment results, can restrict the exchange of goods and services. Efforts are required to

ensure that all conformity assessment systems and practices:
— attempt to involve all interested parties,
— are non-discriminatory, transparent, impartial, and
— avoid unnecessary obstacles to trade.

Members of the conformity assessment community are encouraged to participate in the development of

international standards and guides, to use them as the basis for their respective conformity assessment

activities and systems, and to engage in information exchange and confidence building to increase

knowledge and acceptance of other systems and approaches.

This document is intended to establish and promote conformity assessment policies and practices that

facilitate trade and support the development of societal benefits and/or needs at international, regional,

national and sub-national level.

They are characterized by openness, transparency, impartiality, confidentiality, coherence and

effectiveness, thereby supporting credibility and consistency in conformity assessment.

This document is presented in a form suitable for use by conformity assessment bodies, accreditation

bodies and other interested parties, whether governmental or non-governmental, at international,

regional, national or sub-national levels. This document is intended to be used in conjunction with, or

when preparing, International Standards relating to conformity assessment, and in conjunction with

the World Trade Organization’s (WTO's) Technical Barriers to Trade (TBT) Agreement.

© ISO/IEC 2022 – All rights reserved
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INTERNATIONAL STANDARD ISO/IEC 17060:2022(E)
Conformity assessment — Code of good practice
1 Scope

This document recommends good practices for all elements of conformity assessment, including objects

of conformity assessment, specified requirements, activities, bodies, systems, schemes and results.

It is intended for use by individuals and bodies that wish to provide, promote or use impartial and

reliable conformity assessment services. Providers of conformity assessment can include conformity

assessment bodies, accreditation bodies, peer-assessment agreement groups, and organizations

providing declarations of conformity. Individuals or organizations that promote or use conformity

assessment can include, as appropriate, regulators, trade officials, and owners of conformity assessment

systems and schemes.
2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

ISO/IEC 17000:2020, Conformity assessment — Vocabulary and general principles
3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO/IEC 17000 and the following

apply.

ISO and IEC maintain terminology databases for use in standardization at the following addresses:

— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at https:// www .electropedia .org/
3.1
conformity assessment
demonstration that specified requirements (3.5) are fulfilled

Note 1 to entry: The process of conformity assessment as described in the functional approach in Annex A can

have a negative outcome, i.e. demonstrating that the specified requirements are not fulfilled.

Note 2 to entry: Conformity assessment is explained in ISO/IEC 17000:2020, Annex A as a series of functions.

Activities contributing to any of these functions can be described as conformity assessment activities.

[SOURCE: ISO/IEC 17000:2020, 4.1, modified — The original Notes 2 and 4 to entry have been deleted,

the original Note 3 to entry has been renumbered as Note 2 to entry and the words “ISO/IEC 17000:2020”

have been added before “Annex A”.]
3.2
conformity assessment scheme
conformity assessment programme

set of rules and procedures that describes the objects of conformity assessment (3.6), identifies the

specified requirements (3.5) and provides the methodology for performing conformity assessment

Note 1 to entry: A conformity assessment scheme can be managed within a conformity assessment system (3.3).

© ISO/IEC 2022 – All rights reserved
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ISO/IEC 17060:2022(E)

Note 2 to entry: A conformity assessment scheme can be operated at an international, regional, national, sub-

national, or industry sector level.

Note 3 to entry: A scheme can cover all or part of the conformity assessment functions explained in

ISO/IEC 17000:2020, Annex A.

[SOURCE: ISO/IEC 17000:2020, 4.9, modified – In Note 3 to entry, the words “ISO/IEC 17000:2020” have

been added before “Annex A”.]
3.3
conformity assessment system

set of rules and procedures for the management of similar or related conformity assessment sche

...

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