ISO/TS 8000-65:2020

Data quality — Part 65: Data quality management: Process measurement questionnaire

This document specifies a questionnaire to audit the performance of the processes specified by the process reference model in ISO 8000‑61. NOTE 1 This questionnaire is applicable to all types of business process, technology, information system, data and data processing. This questionnaire can be used as part of a continuous improvement process. The following are within the scope of this document: — guiding principles for generating questions from the process outcomes specified by ISO 8000‑61; — one or more questions for each outcome of every process in ISO 8000‑61; — a measurement method based on a simple indicator and measurement scale for each question; — guidance on how to present the results generated by the questionnaire. NOTE 2 The questions and corresponding indicators in this document conform to the requirements of ISO 8000‑63. The following is outside the scope of this document: — defining how the questions relate to models of organizational process maturity. NOTE 3 Such models define an overall scale by which to understand the degree to which an organization is performing effectively and efficiently. EXAMPLE ISO 8000‑62 and ISO 8000‑64 [1]specify how to use maturity models with ISO 8000‑61. [1] Under preparation.

Qualité des données — Partie 65: Gestion de la qualité des données: Titre manque

General Information

• Status: Published
• Publication Date: 24-Jun-2020
• ICS: 25.040.40 - Industrial process measurement and control
• Technical Committee: ISO/TC 184/SC 4 - Industrial data
• Drafting Committee: ISO/TC 184/SC 4/WG 13 - Industrial Data Quality
• Current Stage: 9093 - International Standard confirmed
• Completion Date: 06-Dec-2023

Standards Content (Sample)

TECHNICAL ISO/TS
SPECIFICATION 8000-65
First edition
2020-06
Data quality —
Part 65:
Data quality management: Process
measurement questionnaire
Reference number
ISO/TS 8000-65:2020(E)
©
ISO 2020

---------------------- Page: 1 ----------------------
ISO/TS 8000-65:2020(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO 2020 – All rights reserved

---------------------- Page: 2 ----------------------
ISO/TS 8000-65:2020(E)

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Data quality management . 2
5 Process measurement questionnaire . 2
5.1 Questionnaire overview . 2
5.1.1 Questionnaire structure . 2
5.1.2 Guiding principles for generating questions . 3
5.1.3 Indicators and measurement scale . 3
5.1.4 Questionnaire content . . . 3
5.2 Data quality planning . 4
5.2.1 Requirements management . 4
5.2.2 Data quality strategy management . 4
5.2.3 Data quality policy/standards/procedures management . 5
5.2.4 Data quality implementation planning . . 6
5.3 Data quality control . 7
5.3.1 Provision of data specifications and work instructions . 7
5.3.2 Data processing . 7
5.3.3 Data quality monitoring and control . 8
5.4 Data quality assurance .
...