ISO/IEC TS 38508:2024

Information technology — Governance of IT — Governance implications of the use of a shared digital service platform among ecosystem organizations

This document provides guidance for members of governing bodies of organizations on the effective, efficient and acceptable use of a shared digital service platform among ecosystem organizations by: — establishing a vocabulary for the governance of a shared digital service platform among ecosystem organizations; — providing a framework for understanding the implications of the use of a shared digital service platform among ecosystem organizations; — guiding governing bodies to evaluate, direct and monitor the introduction and use of a digital service platform, applying the governance principles of ISO/IEC 38500; — assuring stakeholders that, if the guidance proposed by this document is followed, they can have confidence in the organization’s use of shared digital service platform among ecosystem organizations. This document also provides guidance to those advising, informing or assisting governing bodies, including: — executive managers; — members of groups monitoring the resources within the organization; — external businesses or technical specialists, such as legal or accounting specialists, retail or industrial associations, or professional bodies; — public authorities and policy makers; — internal and external service providers (including consultants); — auditors.

Technologies de l'information — Gouvernance des technologies de l'information — Implications de gouvernance de l'utilisation d'une plateforme mutualisée de services numériques dans les organisations d'un écosystème

General Information

• Status: Published
• Publication Date: 22-Feb-2024
• ICS: 35.020 - Information technology (IT) in general
• Technical Committee: ISO/IEC JTC 1/SC 40 - IT service management and IT governance
• Drafting Committee: ISO/IEC JTC 1/SC 40 - IT service management and IT governance
• Current Stage: 6060 - International Standard published
• Start Date: 23-Feb-2024
• Due Date: 13-Apr-2024
• Completion Date: 23-Feb-2024

Standards Content (Sample)

Technical
Specification
ISO/IEC TS 38508
First edition
Information technology —
2024-02
Governance of IT — Governance
implications of the use of a shared
digital service platform among
ecosystem organizations
Technologies de l'information — Gouvernance des technologies
de l'information — Implications de gouvernance de l'utilisation
d'une plateforme mutualisée de services numériques dans les
organisations d'un écosystème
Reference number
ISO/IEC TS 38508:2024(en) © ISO/IEC 2024

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ISO/IEC TS 38508:2024(en)
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland

© ISO/IEC 2024 – All rights reserved
ii

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ISO/IEC TS 38508:2024(en)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Overview of shared digital service platform among ecosystem organizations . 2
4.1 The purpose of a shared digital service platform among ecosystem organizations .2
4.2 Governance arrangement of shared digital service platform among ecosystem
organizations .3
4.2.1 General .3
4.2.2 Centralized model .3
4.2.3 Consortium model .3
4.2.4 Open platform model .3
4.3 Consortium model — exemplar of an alliance .4
5 Benefits of good governance of a shared digital service platform . 5
6 Governance framework for a shared digital service platform . 5
7 Governance model for organizations participating in shared digital service platform . 6
8 Guidance for the governance of a shared digital service platform . 8
8.1 General .8
8.2 Strategy .
...

FINAL
TECHNICAL ISO/IEC DTS
DRAFT
SPECIFICATION 38508
ISO/IEC JTC 1/SC 40
Information technology — Governance
Secretariat: SA
of IT — Governance implications
Voting begins on:
2023-09-13 of the use of a shared digital
service platform among ecosystem
Voting terminates on:
2023-11-08
organizations
Technologies de l'information — Gouvernance des technologies de
l'information — Implications de gouvernance de l'utilisation d'une
plateforme mutualisée de services numériques dans les organisations
d'un écosystème
RECIPIENTS OF THIS DRAFT ARE INVITED TO
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
Reference number
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO-
ISO/IEC DTS 38508:2023(E)
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN-
DARDS TO WHICH REFERENCE MAY BE MADE IN
NATIONAL REGULATIONS. © ISO/IEC 2023

---------------------- Page: 1 ----------------------
ISO/IEC DTS 38508:2023(E)
FINAL
TECHNICAL ISO/IEC DTS
DRAFT
SPECIFICATION 38508
ISO/IEC JTC 1/SC 40
Information technology — Governance
Secretariat: SA
of IT — Governance implications
Voting begins on:
of the use of a shared digital
service platform among ecosystem
Voting terminates on:
organizations
Technologies de l'information — Gouvernance des technologies de
l'information — Implications de gouvernance de l'utilisation d'une
plateforme mutualisée de services numériques dans les organisations
d'un écosystème
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
RECIPIENTS OF THIS DRAFT ARE INVITED TO
ISO copyright office
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
CP 401 • Ch. de Blandonnet 8
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
CH-1214 Vernier, Geneva
DOCUMENTATION.
Phone: [phone]
IN ADDITION TO THEIR EVALUATION AS
Reference number
Email: [e-mail]
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
ISO/IEC DTS 38508:2023(E)
Website: www.iso.org
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
Published in Switzerland
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN­
DARDS TO WHICH REFERENCE MAY BE MADE IN
ii
  © ISO/IEC 2023 – All rights reserved
NATIONAL REGULATIONS. © ISO/IEC 2023

---------------------- Page: 2 ----------------------
ISO/IEC DTS 38508:2023(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 2
4 Overview of shared digital service platform among ecosystem organizations .3
4.1 The purpose of a shared digital service platform among ecosystem organizations . 3
4.2 Governance arrangement of shared digital service platform among ecosystem
organizations . 3
4.2.1 General . 3
4.2.2 Centralized model .
...

ISO/ #####-#:####(X)
ISO/IEC JTC1/SC40DTS 38508:2023(E)
ISO/IEC JTC 1/SC 40 /WG1
Secretariat: SA
Date: 2021-MM-DD2023-08-29
Information Technology technology — Governance of IT -
— Governance Implicationsimplications of the Useuse of a Shared Digital Service
Platformshared digital service platform among Ecosystem Organizations


DTS stage

Warning for WDs and CDs
This document is not an ISO International Standard. It is distributed for review and comment. It is subject to
change without notice and may not be referred to as an International Standard.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of
which they are aware and to provide supporting documentation.


A model manuscript of a draft International Standard (known as “The Rice Model”) is available at
https://www.iso.org/iso/model_document-rice_model.pdf

© ISO #### – All rights reserved

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© ISO 2021
ecosystem organizations

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ISO #####-#:####(X/IEC DTS 38508:2023(E)
© ISO/IEC 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no
part of this publication may be reproduced or utilized otherwise in any form or by any means,
electronic or mechanical, including photocopying, or posting on the internet or an intranet, without
prior written permission. Permission can be requested from either ISO at the address below or
ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.orgwww.iso.org
Published in Switzerland
ii © ISO #### – All rights reserved
ii © ISO/IEC 2023 – All rights reserved

---------------------- Page: 3 ----------------------
ISO #####-#:####(X/IEC DTS 38508:2023(E)
Contents
Foreword . iv
Introduction . v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Overview of shared digital service platform among ecosystem organizations . 3
4.1 The purpose of shared digital service platform among ecosystem organizations . 3
4.2 Governance arrangement of shared digital service platform among ecosystem
organizations . 3
4.2.1 Centralized Model . 3
4.2.2 Consortium Model . 3
4.2.3 Open Platform Model . 4
4.3 Consortium Model – exemplar of an alliance . 4
5 Benefits of good governance of shared digital service platform . 5
6 Governance framework for a shared digital service platform . 5
7 Governance model for organizations participating in shared digital service platform
. 6
8 Guidance for the governance of shared digital service platform . 8
8.1 General . 8
8.2 Strategy . 8
8.3 Acquisition . 8
8.4 Compliance .
...