ISO 11956:2025
(Main)Adventure tourism — Cyclotourism — Requirements and recommendations
Adventure tourism — Cyclotourism — Requirements and recommendations
This document establishes requirements and recommendations for adventure tourism involving cyclotourism [e.g. road bike, mountain bike, gravel bike, bikepacking or fatbike, including electrically power assisted cycles (EPAC) and mountain EPAC], relating to the safety of participants, leaders and assistants. This document also establishes criteria relating to characteristics and difficulty levels for cyclotourism route classification. This document applies to cyclotourism offered as a tourism product. Tourism product design involves a product planning and development phase that is not covered in this document. Some tourism products include cyclotourism combined with other tourism services (e.g. transfers, meals, lodging), but this document applies only to cyclotourism. Additional tourism services are excluded from the scope. This document is applicable to any kind of adventure tourism activity provider that offers tourism products consisting of cyclotourism. This document is not applicable to sportive cycling activities (including mountain biking in bike parks or in ski areas), bicycle rentals or bicycle sharing use (i.e. bicycle rental for urban or rural mobility) with no adventure tourism purposes. This document does not cover the maintenance and repair work of the bicycle.
Tourisme d'aventure — Cyclotourisme — Exigences et recommandations
General Information
Standards Content (Sample)
International
Standard
ISO 11956
First edition
Adventure tourism —
2025-05
Cyclotourism — Requirements and
recommendations
Tourisme d'aventure — Cyclotourisme — Exigences et
recommandations
Reference number
© ISO 2025
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ii
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Service requirements . 5
5 Leadership . 6
5.1 Leader qualifications .6
5.2 Assistant qualifications .7
5.3 Cyclotourism operation without support vehicle .7
5.4 Cyclotourism operation with support vehicle .7
5.5 Self-guided cyclotourism operation .8
6 Participants . 8
6.1 Profile collection .8
6.2 Information analysis .9
7 Equipment . 9
7.1 Equipment availability and quantities .9
7.1.1 General .9
7.1.2 Collective equipment .10
7.1.3 Individual equipment .11
7.2 Equipment maintenance, cleaning and sanitizing .14
8 Participant preparation . 14
8.1 Information for participants .14
8.1.1 General .14
8.1.2 Knowledge of risks and responsibilities . 15
8.2 Participant instruction . 15
9 Safety and insurance requirements .16
9.1 General .16
9.2 Prevention of risks and safety measures .17
9.3 Communication .18
9.4 Specific requirements for self-guided cyclotourism routes .18
10 Requirements for overnight products . 19
11 Risk management .20
11.1 Risks analysis and assessment. 20
11.2 Hazard and risk assessment . 20
11.3 Risk treatment .21
11.4 Emergency preparedness and response .21
12 Service completion .22
13 Service control .22
13.1 General requirements and recommendations . 22
13.2 Records . 23
13.2.1 Maintaining a registration system . 23
13.2.2 Records of suggestions and feedback . 23
13.2.3 Incident recording, including accidents . . 23
13.3 Procedures .24
13.4 Critical service review .24
14 Social and environmental mitigation and conservation .25
15 Cyclotourism route classification .25
iii
15.1 General requirements . 25
15.2 Classification criteria . 25
15.3 Classification procedures . 26
15.3.1 General . 26
15.3.2 Severity of the environment . 26
15.3.3 Route navigation orientation .27
15.3.4 Terrain conditions . 28
15.3.5 Physical exertion . 29
15.4 Classification communication . 33
Annex A (informative) Cyclotourism route classification reference table .34
Annex B (informative) Cyclotourism route classification form .35
Bibliography .38
iv
Foreword
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