ISO/TS 22272:2021
(Main)Health Informatics - Methodology for analysis of business and information needs of health enterprises to support standards based architectures
Health Informatics - Methodology for analysis of business and information needs of health enterprises to support standards based architectures
This document presents a methodology which supports and enables the development of standards based business and information architectures that contribute to good quality of healthcare and patient safety. The methodology is used to develop descriptions of healthcare enterprises from different aspects. Those aspects are covering what, how, where, who, when, why[1] and are based on standards.
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TECHNICAL ISO/TS
SPECIFICATION 22272
First edition
2021-01
Health Informatics - Methodology for
analysis of business and information
needs of health enterprises to support
standards based architectures
Reference number
©
ISO 2021
© ISO 2021
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2021 – All rights reserved
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Why the BIA methodology is useful in healthcare . 2
5 Efforts to achieve the business vision . 4
5.1 The business mission, vision, holistic view and strategies . 4
5.2 Different steps in analysis work and change management . 7
5.3 Fundamental areas within healthcare as a system . 9
5.4 Time dimensions in the BIA methodology .10
5.5 Focus of the BIA methodology and business aspects .12
5.6 The basic concepts in the BIA methodology.14
6 The route to semantic interoperability .15
6.1 A mutual understanding of the business .15
6.2 Prerequisites for a semantic interoperability .16
6.3 Why is a common methodology for analysis needed? .17
7 Business and information needs analysis .17
7.1 General .17
7.2 Steps in the BIA methodology .17
7.3 Goals, objectives and stakeholder analysis .20
7.3.1 Purpose of stakeholders and objectives analysis .20
7.3.2 How do you do this? .22
7.3.3 Model notation .22
7.4 Process analysis .22
7.4.1 Analysis of processes from a value processing perspective .22
7.4.2 Types of processes .23
7.4.3 Dependencies.25
7.4.4 Value process components .26
7.4.5 Value process criteria .26
7.4.6 Quality aspects . .27
7.4.7 Purpose of the process analysis .28
7.4.8 How do you do this? .28
7.4.9 Process model symbols .29
7.4.10 Analysis of processes from a collaborative perspective . .30
7.4.11 Purpose of the method step .30
7.4.12 How do you do this? .30
7.4.13 Notation of a process model from a collaborative perspective .31
7.5 Concept analysis .31
7.5.1 Purpose of the method step .31
7.5.2 How do you do this? .32
7.5.3 Concept model notation .32
7.5.4 Concept analysis and terminology work .32
7.6 Information analysis .32
7.6.1 Two parts of an information analysis .32
7.6.2 Information needs analysis.33
7.6.3 Purpose of the method step .33
7.6.4 Notation in the model for information needs .33
7.6.5 Information structure analysis .33
7.6.6 Purpose of the method step .34
7.6.7 How do you do this? .34
7.6.8 Information model notation .34
7.7 Analysis of code systems, classifications and terminologies .34
7.7.1 Purpose of the method step .34
7.7.2 How do you do this? .35
8 BIA methodology supports standards based business and information architectures .35
8.1 BIA methodology supports creating branch frameworks .35
8.2 ISO 13940 as a conceptual basis for the business architecture in healthcare .39
8.3 EN 15224 as a basis for a clinical process oriented business architecture .41
8.4 Combining ISO 13940 and EN 15224 as a common basis for creation of a business
architecture in healthcare .42
8.5 Standards based information architecture .43
8.6 ISO 13606-3 as a basis of content of the information architecture .43
9 BIA methodology as a driver for an effective requirements-settings work .45
9.1 Methodology and development process .45
9.2 Business-driven ICT development .46
9.3 General development process overview .46
9.4 Business and information analysis deliverables .48
9.5 A development process using BIA methodology through BIA function .49
9.5.1 General.49
9.5.2 Information.49
9.5.3 Introduction .49
9.5.4 Reconciliation .50
9.5.5 Examination .51
9.5.6 Delivery receipt .52
Annex A (Informative) Examples of notation in the different model types .54
Annex B (Informative) Ogden’s triangle approach as a bases of concept analysis .59
Annex C (Informative) Business and information analysis on Healthcare guide 1177 by phone .60
Bibliography .72
iv © ISO 2021 – All rights reserved
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical sta
...
TECHNICAL ISO/TS
SPECIFICATION 22272
First edition
2021-01
Health Informatics - Methodology for
analysis of business and information
needs of health enterprises to support
standards based architectures
Reference number
©
ISO 2021
© ISO 2021
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2021 – All rights reserved
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Why the BIA methodology is useful in healthcare . 2
5 Efforts to achieve the business vision . 4
5.1 The business mission, vision, holistic view and strategies . 4
5.2 Different steps in analysis work and change management . 7
5.3 Fundamental areas within healthcare as a system . 9
5.4 Time dimensions in the BIA methodology .10
5.5 Focus of the BIA methodology and business aspects .12
5.6 The basic concepts in the BIA methodology.14
6 The route to semantic interoperability .15
6.1 A mutual understanding of the business .15
6.2 Prerequisites for a semantic interoperability .16
6.3 Why is a common methodology for analysis needed? .17
7 Business and information needs analysis .17
7.1 General .17
7.2 Steps in the BIA methodology .17
7.3 Goals, objectives and stakeholder analysis .20
7.3.1 Purpose of stakeholders and objectives analysis .20
7.3.2 How do you do this? .22
7.3.3 Model notation .22
7.4 Process analysis .22
7.4.1 Analysis of processes from a value processing perspective .22
7.4.2 Types of processes .23
7.4.3 Dependencies.25
7.4.4 Value process components .26
7.4.5 Value process criteria .26
7.4.6 Quality aspects . .27
7.4.7 Purpose of the process analysis .28
7.4.8 How do you do this? .28
7.4.9 Process model symbols .29
7.4.10 Analysis of processes from a collaborative perspective . .30
7.4.11 Purpose of the method step .30
7.4.12 How do you do this? .30
7.4.13 Notation of a process model from a collaborative perspective .31
7.5 Concept analysis .31
7.5.1 Purpose of the method step .31
7.5.2 How do you do this? .32
7.5.3 Concept model notation .32
7.5.4 Concept analysis and terminology work .32
7.6 Information analysis .32
7.6.1 Two parts of an information analysis .32
7.6.2 Information needs analysis.33
7.6.3 Purpose of the method step .33
7.6.4 Notation in the model for information needs .33
7.6.5 Information structure analysis .33
7.6.6 Purpose of the method step .34
7.6.7 How do you do this? .34
7.6.8 Information model notation .34
7.7 Analysis of code systems, classifications and terminologies .34
7.7.1 Purpose of the method step .34
7.7.2 How do you do this? .35
8 BIA methodology supports standards based business and information architectures .35
8.1 BIA methodology supports creating branch frameworks .35
8.2 ISO 13940 as a conceptual basis for the business architecture in healthcare .39
8.3 EN 15224 as a basis for a clinical process oriented business architecture .41
8.4 Combining ISO 13940 and EN 15224 as a common basis for creation of a business
architecture in healthcare .42
8.5 Standards based information architecture .43
8.6 ISO 13606-3 as a basis of content of the information architecture .43
9 BIA methodology as a driver for an effective requirements-settings work .45
9.1 Methodology and development process .45
9.2 Business-driven ICT development .46
9.3 General development process overview .46
9.4 Business and information analysis deliverables .48
9.5 A development process using BIA methodology through BIA function .49
9.5.1 General.49
9.5.2 Information.49
9.5.3 Introduction .49
9.5.4 Reconciliation .50
9.5.5 Examination .51
9.5.6 Delivery receipt .52
Annex A (Informative) Examples of notation in the different model types .54
Annex B (Informative) Ogden’s triangle approach as a bases of concept analysis .59
Annex C (Informative) Business and information analysis on Healthcare guide 1177 by phone .60
Bibliography .72
iv © ISO 2021 – All rights reserved
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical sta
...
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