ISO 13687-2:2017

Tourism and related services - Yacht harbours - Part 2: Minimum requirements for intermediate service level harbours

ISO 13687-2:2017 establishes minimum requirements for commercial and non-commercial harbours for leisure craft in order to define the intermediate level to deliver services to the boating community for all types of recreational boating activities, excluding the standardization of sports activities. The scope does not cover specifics of boat yards, dry stacks, dry-docking areas, dry storages, fuel stations and nearby beaches. ISO 13687-2:2017 does not cover risks in case of abnormal weather conditions above windforce 9 on the Beaufort scale and extreme sea conditions or rogue waves.

Tourisme et services connexes — Ports de plaisance — Partie 2: Exigences minimales pour les port de niveau de service moyen

General Information

• Status: Published
• Publication Date: 09-Jul-2017
• ICS: 03.080.30 - Services for consumers
• ICS: 03.200 - Leisure. Tourism
• ICS: 03.200.99 - Other standards relating to leisure and tourism
• Technical Committee: ISO/TC 228 - Tourism and related services
• Drafting Committee: ISO/TC 228/WG 8 - Yacht harbors
• Current Stage: 9093 - International Standard confirmed
• Start Date: 18-Jan-2023
• Completion Date: 13-Dec-2025

Relations

• Revises: ISO 13687:2014 - Tourism and related services - Yacht harbours - Minimum requirements
• Effective Date: 14-May-2016

Overview

ISO 13687-2:2017 - Tourism and related services - Yacht harbours - Part 2: Minimum requirements for intermediate service level harbours defines baseline operational, safety and environmental requirements for commercial and non-commercial yacht harbours delivering an intermediate level of service to the recreational boating community. It builds on the basic service requirements in ISO 13687-1 and sits below the high-service requirements in ISO 13687-3. The standard excludes specifics for boat yards, dry stacks, dry-docking areas, dry storages, fuel station design and nearby beaches, and does not address extreme weather above Beaufort wind force 9 or rogue wave events.

Key topics and requirements

The document organizes practical minimum requirements across operational, safety and environmental domains, including:

• General and legal requirements - alignment with laws and ISO 13687-1 obligations.
• Office and administration - purpose-built harbour office; staff availability every day in high season, four days/week in low season, and at least eight hours/day during staffed periods.
• Staffing and competence - personnel able to assist mooring; at least 25% of staff per shift trained in first aid; ability for staff to communicate in English or another applicable foreign language; designated yacht harbour manager with relevant training.
• Environmental controls - waste handling, collection/disposal of waste oil and fuel, spill response, management of black/grey/bilge water and hazardous substances, and an environmental code of conduct.
• Safety provisions - first aid kits, firefighting and lifesaving equipment, illumination, emergency action plans and drills.
• Signage and information - graphical symbols, information points and entrance identification.
• Services and amenities - freshwater, toilets, showers, electricity, parking, food/beverage, chandler/craft equipment, wifi, laundry, auxiliary craft and basic repair/maintenance provisions (note: detailed fuel station specification is outside scope).
• Maintenance, cleaning and security - routine maintenance programmes, inspections and security measures.

Practical applications

ISO 13687-2 is used to:

• Benchmark and upgrade marina operations to an intermediate marina standards level.
• Inform design and operational briefs for harbour upgrades and service planning.
• Prepare documentation for procurement, tendering or third‑party assessment of harbour services.
• Support sustainable marina management by integrating environmental protection and spill-response controls.
• Standardize guest information and safety expectations for recreational boating and nautical tourism.

Who should use this standard

• Harbour and marina operators and managers
• Port and coastal municipal authorities
• Marina planners, designers and consultants
• Tourism agencies and destination managers
• Safety officers, auditors and compliance teams

Related standards

• ISO 13687-1:2017 - Minimum requirements for basic service level harbours
• ISO 13687-3:2017 - Minimum requirements for high service level harbours

Using ISO 13687-2:2017 helps harmonize service levels, improve safety and environmental performance, and provide predictable, quality services across intermediate-level yacht harbours.

Standards Content (Sample)

INTERNATIONAL ISO
STANDARD 13687-2
First edition
2017-07
Tourism and related services — Yacht
harbours —
Part 2:
Minimum requirements for
intermediate service level harbours
Tourisme et services connexes — Ports de plaisance —
Partie 2: Exigences minimales pour les port de niveau de service moyen
Reference number
©
ISO 2017
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
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Fax [phone]
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www.iso.org
ii © ISO 2017 – All rights reserved

Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 General requirements . 2
4.1 Legal and other requirements . 2
4.2 Office . 2
4.3 Staff . 2
4.3.1 General requirements . 2
4.3.2 Structure of staff duties and responsibilities . 2
4.3.3 Corporate identity . 3
4.4 Administration . 3
4.5 Insurance . 3
5 Environmental requirements . 4
5.1 Waste control. 4
5.1.1 General. 4
5.1.2 Collection and disposal of waste oil and fuel. 4
5.2 Oil and fuel spill . 4
5.3 Black water, bilge water, grey water, and hazardous substances . 4
5.4 Environmental code of conduct. 4
6 Safety requirements . 5
6.1 First aid kit. 5
6.2 Fire fighting . 5
6.3 Lifesaving equipment . 5
6.4 Illumination . 5
6.5 Emergency action plan . 5
6.6 Drills . 5
7 Signage . 6
7.1 General . 6
7.2 Graphical symbols . 6
7.3 Information point . 6
7.4 Entrances . 6
8 Services . 6
8.1 Fresh water . 6
8.2 Toilets . 6
8.3 Showers . 7
8.4 Electricity . 7
8.5 Activities and attractions . 7
8.6 Vehicle parking . 7
8.7 Food and beverage . 8
8.8 Trolleys . 8
8.9 Chandler and craft equipment . 8
8.10 Lift or slip facilities . 8
8.11 Repair and maintenance . 8
8.12 Wifi access . 8
8.13 Auxiliary craft. 9
8.14 Laundry services . 9
8.15 Fuelling . 9
9 Maintenance and cleaning . 9
9.1 General . 9
9.2 Maintenance and cleaning programme . 9
9.3 Tests and inspections . 9
10 Security. 9
Bibliography .10
iv © ISO 2017 – All rights reserved

Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/ patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO’s adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see the following
URL: w w w . i s o .org/ iso/ foreword .html.
This document was prepared by Technical Committee ISO/TC 228, Tourism and related services.
This first edition of ISO 13687-2, together with ISO 13687-1 and ISO 13687-3, cancels and replaces
ISO 13687:2014, which has been technically revised.
A list of all parts in the ISO 13687 series can be found on the ISO website.
Introduction
Yacht harbours have a measurable and increasing social, commercial, and environmental influence. All
this has been taken into account of and motivates the development of this document due to the itinerant
nature of craft and the boating and yachting tourism community.
Recognizing that every yacht harbour is unique, the purpose of the ISO 13687 series is to set out
minimum requirements which are suitable for all yacht harbours. Special attention has been given to
user’s safety and environment protection.
ISO 13687 consists of the following three parts:
— ISO 13687-1 provides minimum requirements for basic service level harbours;
— ISO 13687-2 provides minimum requirements for intermediate service level harbours;
— ISO 13687-3 provides minimum requirements for high service level harbours.
The aim of the ISO 13687 series is to provide yacht harbour operators with a practical tool to:
— promote health, safety, and respect to the environment;
— help the development of yacht harbours, surrounding spaces, and communities by sharing global
practices;
— provide nautical tourists with harmonized information and services across yacht harbours and to
give them a broad choice of offers regardless of their location.
An intermediate service level harbour is a harbour that fulfils the requirements specified in ISO 13687-1
as well as the requirements specified in this document.
vi © ISO 2017 – All rights reserved

INTERNATIONAL STANDARD ISO 13687-2:2017(E)
Tourism and related services — Yacht harbours —
Part 2:
Minimum requirements for intermediate service level
harbours
1 Scope
This document establishes minimum requirements for commercial and non-commercial harbours for
leisure craft in order to define the intermediate level to deliver services to the boating community for
all types of recreational boating activities, excluding the standardization of sports activities.
The scope does not cove
...