ISO/IEC 24700:2005

Quality and performance of office equipment that contains reused components

ISO/IEC 24700:2004 specifies product characteristics for use in an original equipment manufacturer's or authorized third party's declaration of conformity to demonstrate that a marketed product that contains reused components performs equivalent to new, meeting equivalent to new component specifications and performance criteria, and continues to meet all the safety and environmental criteria required by responsibly built products. It is relevant to marketed products whose manufacturing and recovery processes result in the reuse of components. Annex C has a description of how reuse relates to other recycling processes. ISO/IEC 24700:2004 is applicable to: A situation in which a government requires a neutral benchmark to evaluate the quality, safety and performance of equipment that contains reused components and to demonstrate the environmental responsibility of the supplier. When regulations mandate a neutral benchmark for equipment, ISO/IEC 24700:2004 provides the benchmark for proving compliance with such regulations. A situation in which a commercial supplier requires a neutral benchmark to demonstrate and communicate the quality, safety and performance of equipment that contains reused components and to demonstrate the environmental responsibility of the supplier. Situations in which consumers require a neutral benchmark to identify or distinguish environmentally responsible products. ISO/IEC 24700:2004 reflects the world's current approaches that yield products from many manufacturing processes including the reuse of components, with the equipment's warranties and guarantees playing an important role in market acceptance. In today's procurement processes, technical equipment definitions used by regulators must be addressed and, in that sense, ISO/IEC 24700:2004 will be useful in procurement and in the trade facilitation area, to communicate with regulators. ISO/IEC 24700:2004 specifically addresses office equipment. However, in the future it may provide valuable directions for other industries and industrial sectors.

Qualité et performance d'équipement de bureau qui contient des composants réutilisés

General Information

• Status: Published
• Publication Date: 28-Jun-2005
• ICS: 35.260 - Office machines
• Technical Committee: ISO/IEC JTC 1/SC 28 - Office equipment
• Drafting Committee: ISO/IEC JTC 1/SC 28 - Office equipment
• Current Stage: 9093 - International Standard confirmed
• Completion Date: 26-Jul-2018

Standards Content (Sample)

INTERNATIONAL ISO/IEC
STANDARD 24700
First edition
2005-07-01
Quality and performance of office
equipment that contains reused
components
Qualité et performance d'équipement de bureau qui contient des
composants réutilisés
Reference number
ISO/IEC 24700:2005(E)
ISO/IEC 2005
---------------------- Page: 1 ----------------------
ISO/IEC 24700:2005(E)
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ii © ISO/IEC 2005 – All rights reserved
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ISO/IEC 24700:2005(E)
Contents Page

Foreword............................................................................................................................................................ iv

Introduction ........................................................................................................................................................ v

1 Scope..................................................................................................................................................... 1

2 Normative references........................................................................................................................... 1

3 Terms and definitions........................................................................................................................... 2

4 Office equipment requirements........................................................................................................... 2

4.1 Performance.......................................................................................................................................... 2

4.2 Upgrades............................................................................................................................................... 2

4.3 Testing................................................................................................................................................... 3

4.4 Quality.................................................................................................................................................... 3

4.5 Safety and electromagnetic emissions .............................................................................................. 3

4.6 Warranties/Guarantees......................................................................................................................... 3

4.7 Service................................................................................................................................................... 3

4.8 Environmental responsibility.............................................................................................................. 3

5 Demonstration of conformance .......................................................................................................... 4

5.1 Supplier Declaration of conformity..................................................................................................... 4

5.2 Documentation...................................................................................................................................... 4

Annex A (normative) Supplier’s declaration of conformity In accordance with ISO/IEC 17050-1 ............... 5

Annex B (informative) Regulatory summaries ................................................................................................ 7

Annex C (informative) Schematic of recycling related technology............................................................. 10

© ISO/IEC 2005 – All rights reserved iii
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ISO/IEC 24700:2005(E)
Foreword

ISO (the International Organization for Standardization) and IEC (the International Electrotechnical

Commission) form the specialized system for worldwide standardization. National bodies that are members of

ISO or IEC participate in the development of International Standards through technical committees

established by the respective organization to deal with particular fields of technical activity. ISO and IEC

technical committees collaborate in fields of mutual interest. Other international organizations, governmental

and non-governmental, in liaison with ISO and IEC, also take part in the work. In the field of information

technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1.

International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.

The main task of the joint technical committee is to prepare International Standards. Draft International

Standards adopted by the joint technical committee are circulated to national bodies for voting. Publication as

an International Standard requires approval by at least 75 % of the national bodies casting a vote.

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent

rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights.

ISO/IEC 24700 was prepared by Joint Technical Committee ISO/IEC JTC 1, Information technology,

Subcommittee SC 28, Office equipment.
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ISO/IEC 24700:2005(E)
Introduction

This International Standard, which applies to office equipment that contains reused components, defines a

way to describe office equipment products that ensures that the quality and performance of such products is

equivalent to new, independent of whether the product contains reused components that have been

reprocessed to original product specifications. This International Standard also ensures that the equipment

continues to meet current applicable international equipment safety and environmental standards. This

International Standard may be useful for the procurement, selling and marketing of equipment in today’s world

where a) governments are promoting the use of recyclable resources to achieve waste reduction and

conservation of resources; b) industry recognizes the environmental benefits and potential cost savings of

reuse; and c) customers need assurance that products containing reused parts perform equivalent to new and

meet applicable safety standards. It complements governmental regulations and sales and marketing

information in communicating the office equipment's quality and performance and the environmental

responsibility of the supplier. This International Standard is complementary to other International Standards

dealing with quality systems and performance.

This International Standard is purposefully technology-neutral. When its model and supporting methodology

are combined with regulatory and procurement requirements, it yields an approach to describe equipment,

regardless of its product content. This International Standard provides a user / consumer perspective and will

be useful in answering questions such as:

• Does this office equipment that contains reused components perform equivalent to equipment containing

all new components?

• How does this office equipment meet the technical, safety, and environmental requirements of my

organization?

This International Standard is suitable for conformity assessment. As such, this International Standard can be

applied by a supplier or first party (e.g. the manufacturer of a product), a user or purchaser (second party),

and/or a third party qualified as an authorized third party. The Technical Committee that developed this

International Standard considered the related International Standards and Guides pertaining to conformity

assessment. The sample requirements of the normative references should be followed in order to meet the

sample requirements of the conformity assessment.
© ISO/IEC 2005 – All rights reserved v
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INTERNATIONAL STANDARD ISO/IEC 24700:2005(E)
Quality and performance of office equipment that contains
reused components
1 Scope

This International Standard specifies product characteristics for use in an original equipment manufacturer's or

authorized third party’s declaration of conformity to demonstrate that an office equipment product that contains

reused components performs equivalent to new, meeting equivalent to new component specifications and

performance criteria, and continues to meet all the safety and environmental criteria required by responsibly

built products. The International Standard is relevant to office equipment products whose manufacturing and

recovery processes result in the reuse of components. Annex C has a description of how reuse relates to

other recycling processes.

This International Standard specifically addresses office equipment. Consumable items such as customer

replaceable toner cartridges are not in the scope of this International Standard. Equipment reprocessed by the

original manufacturer or an authorized third party that does NOT meet the equipment’s original design

performance specification is not in the scope of this International Standard. This International Standard is

applicable to:

 A situation in which a government requires a neutral benchmark to evaluate the quality, safety and

performance of equipment that contains reused components and to demonstrate the environmental

responsibility of the supplier. When regulations mandate a neutral benchmark for equipment, this

International Standard provides the benchmark for proving compliance with such regulation.

 A situation in which a commercial supplier requires a neutral benchmark to demonstrate and

communicate the quality, safety and performance of equipment that contains reused components

and to demonstrate the environmental responsibility of the supplier.

 Situations in which consumers require a neutral benchmark to identify or distinguish environmentally

responsible products.

This International Standard reflects the world’s current approaches that yield products from many

manufacturing processes including the reuse of components, with the equipment’s warranties and guarantees

playing an important role in the market acceptance. In today’s procurement processes, technical equipment

definitions used by the regulators must be addressed and, in that sense, this International Standard will be

useful in procurement and, in the trade facilitation area, to communicate with the regulators. This International

Standard specifically addresses office equipment. However, in the future it may provide valuable directions for

other industries and industrial sectors.
2 Normative references

The following referenced documents are indispensable for the application of this document. For dated

references, only the edition cited applies. For undated references, the latest edition of the referenced

document (including any amendments) applies.
ISO 9001, Quality management systems — Requirements

ISO 14001, Environmental management systems — Specification with guidance for use

ISO/IEC 17050 (all parts), Conformity assessment — Supplier’s declaration of conformity — Part 1: General

Requirements; Part 2: Supporting documentation
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ISO/IEC 24700:2005(E)
EN 60950, Safety of Information Technology Equipment

CISPR 14, Electromagnetic Compatibility — Requirements for household appliances, electric tools and similar

apparatus — Part 1: Emission — Product Family Standard; Part 2: Immunity — Product family standard

CISPR 22, Information Technology Equipment — Radio Disturbance Characteristics — Limits and methods of

measurement

CISPR 24, Information Technology Equipment — Immunity Characteristics — Limits and methods of

measurement

IEC 61000, Electromagnetic compatibility (EMC) — Part 3-2: Limits — Limits for harmonic current emissions

(equipment input current <= 16 A per phase)

IEC 61000, Electromagnetic compatibility (EMC) — Part 3-3: Limits — Limitation of voltage changes, voltage

fluctuations and flicker in public low-voltage supply systems, for equipment with rated current <= 16 A per

phase and not subject to conditional connection
3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO/IEC 17050, EN 60950, CISPR 14,

CISPR 22, CISPR 24, IEC 61000, ISO 9001 and ISO 14001 and the following, apply.

3.1 Conformity assessment: Any activity concerned with determining directly or indirectly that relevant

requirements are fulfilled.

3.2 Supplier’s declaration: Procedure by which a supplier gives written assurance that a product, process

or service conforms to specified requirements.

NOTE The supplier is the party that supplies the product, process or service and may be a manufacturer, distributor,

importer, assembler, service organization, etc. In order to avoid any confusion, the expression “self-certification” should

not be used.

3.3 Office equipment: Printers, copying equipment, digital scanners, facsimile equipment and systems

composed of combinations of these types of equipment.
4 Office equipment requirements
4.1 Performance

The equipment must be assured, by the original equipment manufacturer or authorized party, to perform per

the original product design specifications as documented by the original manufacturer in its product literature

and guaranties.

This means that the equipment, when comprised of reused parts should have the same cosmetic, functional

and performance characteristics as the equipment when comprised of all new parts.

4.2 Upgrades

The equipment must be manufactured using components that, if functionally critical, represent the most up-to-

date specification of the components, regardless of whether or not the components are new or reused.

NOTE This means that the equipment that contains reused parts must be upgraded with components that

significantly affect the function of the equipment. An example might be an upgraded electronic board, with changes that fix

a problem discovered soon after product introduction.
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ISO/IEC 24700:2005(E)
4.3 Testing

The equipment must be tested using the equivalent procedures as defined by the manufacturer regardless of

whether or not the product contains all new components or if it contains reused components.

4.4 Quality

If the equipment is originally manufactured in an ISO 9001 certified factory, then this condition must be

maintained. Factory certification to the ISO 9001, Quality management systems — Requirements may ensure

that the product conforms to the product’s established design.
4.5 Safety and electromagnetic emissions

The equipment must meet, at a minimum, the requirements of the international product safety International

Standard IEC 60950, Safety of Information Technology Equipment.

The equipment must also meet, if applicable to the equipment type and required by the market in which the

product is sold, the requirements of the following standards:
CISPR 14, Electromagnetic Compatibility — Requirements
...