ISO/IEC 10779:2020

Information technology — Office equipment — Accessibility guidelines for older persons and persons with disabilities

This document specifies accessibility guidelines to be considered when planning, developing and designing electrophotographic copying machines, page printers and multi-function devices. These guidelines are intended to improve accessibility required when primarily older persons, persons with disabilities and persons with temporary disabilities (hereafter referred to as older persons and persons with disabilities) use office equipment.

Technologies de l'information — Lignes directrices pour l'accessibilité aux équipements de bureau par les personnes âgées et les personnes handicapées

General Information

• Status: Published
• Publication Date: 10-May-2020
• ICS: 11.180.99 - Other standards related to aids for disabled and handicapped people
• ICS: 35.260 - Office machines
• Technical Committee: ISO/IEC JTC 1/SC 28 - Office equipment
• Drafting Committee: ISO/IEC JTC 1/SC 28 - Office equipment
• Current Stage: 9020 - International Standard under periodical review
• Start Date: 15-Apr-2025
• Completion Date: 15-Apr-2025

Relations

• Revises: ISO/IEC 10779:2008 - Information technology — Office equipment accessibility guidelines for elderly persons and persons with disabilities
• Effective Date: 23-Apr-2020

Standards Content (Sample)

INTERNATIONAL ISO/IEC
STANDARD 10779
Second edition
2020-05
Information technology — Office
equipment — Accessibility guidelines
for older persons and persons with
disabilities
Technologies de l'information — Lignes directrices pour l'accessibilité
aux équipements de bureau par les personnes âgées et les personnes
handicapées
Reference number
©
ISO/IEC 2020
© ISO/IEC 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2020 – All rights reserved

Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Basic policies . 3
5 Classification of disabilities . 4
5.1 Classification and characteristics of disabilities . 4
5.1.1 General rules . 4
5.1.2 Blindness . 4
5.1.3 Low vision . . 4
5.1.4 Colour blindness . 4
5.1.5 Deafness . 4
5.1.6 Hearing impairment . 4
5.1.7 Speech impairment . 5
5.1.8 Impairment that limits upper limb strength and action . 5
5.1.9 Impairment that limits reach ranges . 5
5.1.10 Photosensitive seizure . 5
5.1.11 Cognitive, language, or learning disorders . 5
6 Requirements to be considered . 6
6.1 General . 6
6.2 Closed functionality . 6
6.2.1 General. 6
6.2.2 Speech-output enabled . . 6
6.2.3 Volume . 7
6.2.4 Characters on display screens . 7
6.3 Biometrics . 8
6.4 Preservation of information provided for accessibility . 8
6.5 Privacy . 8
6.5.1 General. 8
6.5.2 Masked entry . . 8
6.5.3 Private access to personal data . 9
6.6 Standard connections . 9
6.7 Operable parts . 9
6.7.1 General. 9
6.7.2 Contrast . 9
6.7.3 Input controls . 9
6.7.4 Key repeat .10
6.7.5 Double-strike key .10
6.7.6 Timed response .10
6.7.7 Simultaneous user actions .10
6.7.8 Physical operation .11
6.7.9 Fare cards and key cards .11
6.7.10 Reach height and depth .11
6.8 Visibility of display screens .15
6.9 Flashing .15
6.10 Status indicators .15
6.11 Colour coding .15
6.12 Audible signals .15
6.13 Software requirements for closed functionality .15
6.13.1 General.15
6.13.2 Sensory characteristics .15
© ISO/IEC 2020 – All rights reserved iii

6.13.3 Audio control.15
6.13.4 Text contrast .16
6.13.5 Non-text contrast .16
6.13.6 No-key trap .16
6.13.7 Pause, stop, hide .16
6.13.8 Focus order .16
6.13.9 Focus visible .16
6.13.10 Pointer gestures . . .17
6.13.11 Label in name . .17
6.13.12 On focus .17
7 Documentation and support services .17
7.1 Disclosure of information related to accessibility .17
7.2 Requirements for user documentation and support services .17
Annex A (informative) Relationship between disabilities and requirements .18
Bibliography .21
iv © ISO/IEC 2020 – All rights reserved

Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that
are members of ISO or IEC participate in the development of International Standards through
technical committees established by the respective organization to deal with particular fields of
technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other
international organizations, governmental and non-governmental, in liaison with ISO and IEC, also
take part in the work.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for
the different types of document sh
...

INTERNATIONAL ISO/IEC
STANDARD 10779
Second edition
2020-05
Information technology — Office
equipment — Accessibility guidelines
for older persons and persons with
disabilities
Technologies de l'information — Lignes directrices pour l'accessibilité
aux équipements de bureau par les personnes âgées et les personnes
handicapées
Reference number
©
ISO/IEC 2020
© ISO/IEC 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2020 – All rights reserved

Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Basic policies . 3
5 Classification of disabilities . 4
5.1 Classification and characteristics of disabilities . 4
5.1.1 General rules . 4
5.1.2 Blindness . 4
5.1.3 Low vision . . 4
5.1.4 Colour blindness . 4
5.1.5 Deafness . 4
5.1.6 Hearing impairment . 4
5.1.7 Speech impairment . 5
5.1.8 Impairment that limits upper limb strength and action . 5
5.1.9 Impairment that limits reach ranges . 5
5.1.10 Photosensitive seizure . 5
5.1.11 Cognitive, language, or learning disorders . 5
6 Requirements to be considered . 6
6.1 General . 6
6.2 Closed functionality . 6
6.2.1 General. 6
6.2.2 Speech-output enabled . . 6
6.2.3 Volume . 7
6.2.4 Characters on display screens . 7
6.3 Biometrics . 8
6.4 Preservation of information provided for accessibility . 8
6.5 Privacy . 8
6.5.1 General. 8
6.5.2 Masked entry . . 8
6.5.3 Private access to personal data . 9
6.6 Standard connections . 9
6.7 Operable parts . 9
6.7.1 General. 9
6.7.2 Contrast . 9
6.7.3 Input controls . 9
6.7.4 Key repeat .10
6.7.5 Double-strike key .10
6.7.6 Timed response .10
6.7.7 Simultaneous user actions .10
6.7.8 Physical operation .11
6.7.9 Fare cards and key cards .11
6.7.10 Reach height and depth .11
6.8 Visibility of display screens .15
6.9 Flashing .15
6.10 Status indicators .15
6.11 Colour coding .15
6.12 Audible signals .15
6.13 Software requirements for closed functionality .15
6.13.1 General.15
6.13.2 Sensory characteristics .15
© ISO/IEC 2020 – All rights reserved iii

6.13.3 Audio control.15
6.13.4 Text contrast .16
6.13.5 Non-text contrast .16
6.13.6 No-key trap .16
6.13.7 Pause, stop, hide .16
6.13.8 Focus order .16
6.13.9 Focus visible .16
6.13.10 Pointer gestures . . .17
6.13.11 Label in name . .17
6.13.12 On focus .17
7 Documentation and support services .17
7.1 Disclosure of information related to accessibility .17
7.2 Requirements for user documentation and support services .17
Annex A (informative) Relationship between disabilities and requirements .18
Bibliography .21
iv © ISO/IEC 2020 – All rights reserved

Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that
are members of ISO or IEC participate in the development of International Standards through
technical committees established by the respective organization to deal with particular fields of
technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other
international organizations, governmental and non-governmental, in liaison with ISO and IEC, also
take part in the work.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for
the different types of document sh
...