Security and resilience — Guidelines for hosting and organizing citywide or regional events

This document gives guidance on hosting and organizing citywide or regional events. It provides principles applicable to any host and organizer of citywide or regional events. This document will help hosts and organizers to plan and execute a safe, secure and sustainable event by: — introducing a process for cooperation between the host and organizer; — identifying and involving relevant interested parties; — identifying the economic, environmental and societal impact caused by the event; — establishing necessary measures to manage risks introduced by or affecting the event; — establishing necessary measures to deliver the event; — providing critical services to the public and to the event; — providing interested parties and the public with information; — providing future hosts and organizers of similar events with lessons identified; — introducing an event legacy plan consistent with the long-term objectives for the city or region. This document is general and strategic and does not include detailed descriptions or how to plan and execute specific tasks.

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General Information

Status
Published
Publication Date
01-Sep-2022
Current Stage
6060 - International Standard published
Due Date
30-Aug-2022
Completion Date
02-Sep-2022
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INTERNATIONAL ISO
STANDARD 22379
First edition
2022-09
Security and resilience — Guidelines
for hosting and organizing citywide or
regional events
Reference number
ISO 22379:2022(E)
© ISO 2022
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ISO 22379:2022(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2022

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may

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© ISO 2022 – All rights reserved
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ISO 22379:2022(E)
Contents Page

Foreword ..........................................................................................................................................................................................................................................v

Introduction .............................................................................................................................................................................................................................. vi

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ..................................................................................................................................................................................... 1

3 Terms and definitions .................................................................................................................................................................................... 1

4 Responsible entities and key areas .................................................................................................................................................. 3

4.1 General ........................................................................................................................................................................................................... 3

4.2 Administration and management.......................................................................................................................................... 4

4.3 Facilities and locations .................................................................................................................................................................... 4

4.4 Critical infrastructure and communication ................................................................................................................. 5

4.5 Safety and security ............................................................................................................................................................................. 5

4.6 Information security and privacy management ....................................................................................................... 6

4.7 Business and service continuity ............................................................................................................................................. 6

4.8 Transportation and supply .......................................................................................................................................................... 7

4.9 Information and support ............................................................................................................................................................... 8

4.10 Marketing and promotion............................................................................................................................................................. 8

4.11 Environment and heritage sites .............................................................................................................................................. 9

4.12 Event legacy development ............................................................................................................................................................ 9

4.13 Re-establishment and normalization .............................................................................................................................. 10

4.14 Cost and funding ................................................................................................................................................................................ 10

5 Hosting and organizing process .......................................................................................................................................................10

5.1 General ........................................................................................................................................................................................................ 10

5.2 Identification .........................................................................................................................................................................................12

5.2.1 General .....................................................................................................................................................................................12

5.2.2 Host and organizer entities ...................................................................................................................................12

5.2.3 Event content and extent .........................................................................................................................................12

5.2.4 Requirements and specifications ..................................................................................................................... 13

5.2.5 Experiences and lessons identified ................................................................................................................. 13

5.2.6 Applications and permissions ............................................................................................................................. 13

5.2.7 Responsibilities and necessities ........................................................................................................................ 14

5.2.8 Interested parties and partners ........................................................................................................................ 15

5.2.9 Decision criteria ............................................................................................................................................................... 15

5.3 Pre-study .................................................................................................................................................................................................. 17

5.3.1 General ..................................................................................................................................................................................... 17

5.3.2 Event description ............................................................................................................................................................ 17

5.3.3 Event agreement .............................................................................................................................................................. 17

5.3.4 Preliminary management plans ........................................................................................................................ 18

5.3.5 Assessment of requirements ................................................................................................................................ 19

5.3.6 Capability assessment ................................................................................................................................................ 19

5.3.7 Preliminary risk assessments ............................................................................................................................. 20

5.3.8 Assessment of information activities ........................................................................................................... 22

5.3.9 Assessment of dissolutions activities ........................................................................................................... 22

5.3.10 Assessment of added value..................................................................................................................................... 23

5.3.11 Assessment of financial impact .......................................................................................................................... 23

5.3.12 Endorsement of interested parties ................................................................................................................. 24

5.4 Decision ...................................................................................................................................................................................................... 24

5.4.1 General ..................................................................................................................................................................................... 24

5.4.2 Decision-making authority .................................................................................................................................... 25

5.4.3 Decision-making documentation ...................................................................................................................... 25

5.4.4 Documentation of decision ..................................................................................................................................... 25

5.4.5 Funding and insurances............................................................................................................................................ 25

5.4.6 Allocated responsibilities ........................................................................................................................................ 26

iii
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ISO 22379:2022(E)

5.4.7 Applications and permissions ............................................................................................................................. 26

5.4.8 Information and requests........................................................................................................................................ 26

5.5 Planning ..................................................................................................................................................................................................... 26

5.5.1 General ..................................................................................................................................................................................... 26

5.5.2 Management plans .........................................................................................................................................................26

5.5.3 Detailed assessments ..................................................................................................................................................28

5.5.4 Detailed plans ....................................................................................................................................................................28

5.5.5 Interdisciplinary cooperation .............................................................................................................................29

5.5.6 Training ................................................................................................................................................................................... 29

6 Execution ...................................................................................................................................................................................................................30

7 Post-event evaluation ..................................................................................................................................................................................30

7.1 General ........................................................................................................................................................................................................30

7.2 Information gathering ..................................................................................................................................................................30

7.3 Assessments ........................................................................................................................................... ................................................30

7.4 Lessons identified ............................................................................................................................................................................. 30

7.5 Documentation .................................................................................................................................................................................... 31

7.6 Research .................................................................................................................................................................................................... 31

8 Event legacy development .......................................................................................................................................................................31

8.1 General ........................................................................................................................................................................................................ 31

8.2 Tangible event legacy ..................................................................................................................................................................... 31

8.3 Intangible event legacy ................................................................................................................................................................ 32

Bibliography .............................................................................................................................................................................................................................34

© ISO 2022 – All rights reserved
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ISO 22379:2022(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www.iso.org/patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO's adherence to

the World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see

www.iso.org/iso/foreword.html.

This document was prepared by Technical Committee ISO/TC 292, Security and resilience.

Any feedback or questions on this document should be directed to the user’s national standards body. A

complete listing of these bodies can be found at www.iso.org/members.html.
© ISO 2022 – All rights reserved
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ISO 22379:2022(E)
Introduction

Cities, regions and countries support the hosting of high-profile public events as a means of attracting

national and international attention to opportunities for business, citywide or regional development,

population growth and tourism.

Large events, such as national or international sporting championships, cultural or societal

arrangements, conferences and exhibitions, or entertainment concerts, deliver significant direct and

indirect economic benefits to the host city, region or country, when effectively arranged.

Commensurate with the opportunities for development and growth, the demands of hosting extensive

events are accompanied by a range of financial, commercial and operational risks to the city, region or

country, which need to be responsibly managed.

The nature of extensive and complex events is such that the overall level of risk of the city or region will

be influenced prior to the event, during the event and post event. The level of risk to the city or region

from existing hazards and threats can be affected by the event, conversely, the city or regions current

level of risk can influence, either positively or negatively, the level of risk of the event activities.

Both the level of risk of the event and the level of risk of the host city, region or country, and their

interdependency, will need assessments to determine that the most effective risk management

strategies are implemented to execute a successful event.

This document has been developed as guidance for cities, regions and countries to manage large events

and minimize the impact on public finance, support infrastructure and community services in hosting

extensive events.

This document provides guidance to event hosts and organizers to identify, assess and evaluate

identified hazards and threats that can impact upon an event, and taken into consideration prior to

decisions being taken to host or organize an event, and how risks can be treated.

This document contains best practice initiatives for the delivery of safe, secure and sustainable events,

and provide a systematic process and framework for collaboration between an event host and an event

organizer in the preparation and realization of high-profile public events.

This document provides guidelines for any organization, public or private, responsible for hosting or

organizing a citywide or regional event and can be used by any organization engaged in the preparation

and realization of high-profile public events.
© ISO 2022 – All rights reserved
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INTERNATIONAL STANDARD ISO 22379:2022(E)
Security and resilience — Guidelines for hosting and
organizing citywide or regional events
1 Scope

This document gives guidance on hosting and organizing citywide or regional events.

It provides principles applicable to any host and organizer of citywide or regional events.

This document will help hosts and organizers to plan and execute a safe, secure and sustainable event

by:
— introducing a process for cooperation between the host and organizer;
— identifying and involving relevant interested parties;

— identifying the economic, environmental and societal impact caused by the event;

— establishing necessary measures to manage risks introduced by or affecting the event;

— establishing necessary measures to deliver the event;
— providing critical services to the public and to the event;
— providing interested parties and the public with information;

— providing future hosts and organizers of similar events with lessons identified;

— introducing an event legacy plan consistent with the long-term objectives for the city or region.

This document is general and strategic and does not include detailed descriptions or how to plan and

execute specific tasks.
2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

ISO 22300, Security and resilience — Vocabulary
ISO 31000, Risk management
3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO 22300, ISO 31000 and the

following apply.

ISO and IEC maintain terminology databases for use in standardization at the following addresses:

— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at https:// www .electropedia .org/
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ISO 22379:2022(E)
3.1
host

public entity or organization responsible to ensure that the event (3.5) is executed in surroundings

sufficiently prepared for the event as planned and in compliance with current legislations, guidelines

and agreements
3.2
hosting
official activities related to the event (3.5) performed by the host (3.1)
3.3
organizer

private or public entity or organization responsible to ensure that the event (3.5) is executed as planned

and in compliance with current legislations, guidelines and agreements
3.4
organizing
activities related to the event (3.5) performed by the organizer (3.3)
3.5
event

planned gathering with respect to time and a place where an experience is created and/or a message is

communicated
[SOURCE: ISO 20121:2012, 3.8]
3.6
citywide event

event (3.5) in one or several locations within a single jurisdiction which impacts (3.8) city infrastructure

and citizens
3.7
regional event

event (3.5) in one or several locations throughout multiple jurisdictions which impacts (3.8)

infrastructures and citizens
3.8
impact

positive or negative change to society, economy or the environment, wholly or partially resulting from

past and present decisions and activities

Note 1 to entry: For the purpose of this document, the term “impact” refers to negative change and positive

change is referred to as added value.
[SOURCE: ISO 20121:2012, 3.44, modified — Note 1 to entry has been added.]
3.9
event rights holder

legal entity either holding or authorized to use one or more intellectual property rights

[SOURCE: ISO 22300:2021, 3.214, modified — “event” has been added to the term.]
3.10
contingency
preparation for and handling of unwanted situations

Note 1 to entry: Unwanted situations in this context are situations where remedial actions are considered

implemented or implemented

Note 2 to entry: Remedial actions relate to extraordinary response and do not include activities and actions

which are part of a daily operational follow-up, e.g. daily non-conformance handling.

© ISO 2022 – All rights reserved
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ISO 22379:2022(E)
4 Responsible entities and key areas
4.1 General

There are two responsible entities in the preparation and realization of an event:

— the host;
— the organizer.

The host and the organizer should be mutually responsible to ensure the planning and execution of the

event is in alignment with:
— human rights as determined by the United Nations;
— the United Nations Sustainable Development Goals;
— applicable working regulations;
— applicable anti-corruption regulations.

Both the host and the organizer should plan, document and communicate to the public how they ensure

alignment with these fundamental regulations in all parts of the preparation to and realization of the

event.
Only one public entity should be the responsible host.

When an event is hosted by several cities or regions, each city or region should appoint a responsible

host.

The host should be responsible for all other public or private entities involved in the hosting of the

event, and responsible towards any superior authorities who have interests involved in the event.

Only one entity should be the responsible organizer.

If the host city or region acts as both the host and the organizer, these roles should be separated and

handled by two different entities in alignment with this document.

When an event is organized in several cities or regions, each city or region should have an official

responsible organizer.

The organizer should be responsible for all its subcontractors and other entities involved in the

organizing of the event, and responsible towards any superior private or public entity who has interests

involved in the event.

EXAMPLE Superior or public entities who have interests in the event can be event rights holders or national

and/or international committees/federations/associations, etc.

The host and the organizer should be the responsible entities for all official mutual agreements

regarding the event.

Any agreements with an event rights holder which identifies rights or responsibilities should be

included in the official agreement between the host and the organizer.

Both the host and the organizer should consider the following key areas in accordance with this

document, to ensure the preparation and realization of a safe, secure and sustainable event:

— administration and management (see 4.2);
— facilities and locations (see 4.3);
— critical infrastructure and communication (see 4.4);
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ISO 22379:2022(E)
— safety and security (see 4.5);
— information security and privacy management (see 4.6);
— business and service continuity (see 4.7);
— transportation and supply (see 4.8);
— information and support (see 4.9);
— marketing and promotion (see 4.10);
— environment and heritage sites (see 4.11);
— event legacy development (see 4.12);
— re-establishment and normalization (see 4.13);
— cost and funding (see 4.14).

The host and the organizer should within their responsibilities assess and manage all risks related to

the key areas.

Both the host and the organizer should consider the key areas separately, to manage the influence on

their own responsibilities, and together, to identify, coordinate and manage how they influence and

depend on their mutual responsibilities.
4.2 Administration and management

The host and organizer should consider the key area “administration and management” in the

preparation and realization phase of the event, see Table 1 for requirements.
Table 1 — Requirements for administration and management
Host Organizer

For the host, administration and management, prior to, For the organizer, administration and management,

during and after the event, include: prior to, during and after the event, include:

a) establishing a robust and competent organization a) establishing a robust and competent organization

suitable to manage the host’s responsibilities; suitable to manage the organizer’s responsibilities;

b) ensuring necessary host interested parties b) ensuring necessary organizer interested parties

involvement; involvement;

c) activities to facilitate for the event; c) activities to facilitate for the event;

d) activities to perform in compliance with the host’s d) activities to perform in compliance with the

responsibilities; organizer’s responsibilities;
e) host hospitality activities. e) organizer hospitality activities.
4.3 Facilities and locations

The host and organizer should consider the key area “facilities and locations” in the preparation and

realization phase of the event, see Table 2 for requirements.
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ISO 22379:2022(E)
Table 2 — Requirements for facilities and locations
Host Organizer

For the host, facilities and locations, to be used prior to For the organizer, facilities and locations, to be used

and during the event, include: prior to and during the event, include:

a) existing or new facilities and locations; a) existing or new venues and installations;

b) accommodation for human host resources; b) existing or new public arenas;

c) administrative facilities for the host organization. c) accommodation for participants, delegations,

visitors, media officials and human event
resources;
d) administrative facilities for the organizer
organization.
4.4 Critical infrastructure and communication

The host and organizer should consider the key area “critical infrastructure and communication” in the

preparation and realization phase of the event, see Table 3 for requirements.
Table 3 — Requirements for critical infrastructure and communication
Host Organizer
For the host, critical infrastructure and communica- For the or
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