Safety of machinery - Instruction handbook - General drafting principles (ISO 20607:2019)

This European Standard specifies requirements for the machine manufacturer on drafting an instruction handbook. This International Standard provides added value to the general requirements on information for use given in EN ISO 12100:2010, 6.4, and deals with the safety-related content, the corresponding structure and presentation of the instruction handbook, taking into account the whole lifecycle of the machine. If an instruction handbook is required, this International Standard establishes the principles which are indispensable, to avoid a lack of information in particular those on possible residual risks. This International Standard is applicable for preparation of an instruction handbook of machinery.

Sicherheit von Maschinen - Betriebsanleitung - Allgemeine Gestaltungsgrundsätze (ISO 20607:2019)

Dieses Dokument legt Anforderungen für Maschinenhersteller für die Vorbereitung der sicherheitsrele-vanten Teile einer Betriebsanleitung für Maschinen fest.
Dieses Dokument:
—   bietet weitere Spezifikationen für allgemeine Anforderungen an die in ISO 12100:2010, 6.4.5, angege-benen Benutzerinformationen; und
—   behandelt den sicherheitsbezogenen Inhalt, die dazugehörige Struktur und Darstellung in der Betriebs¬anleitung unter Berücksichtigung aller Lebensphasen einer Maschine.
ANMERKUNG 1   In ISO 12100:2010, Abschnitt 6, wird die Strategie zur Risikominderung an der Maschine angegeben, dazu gehören inhärente Maßnahmen zur sicherheitsbezogenen Konstruktion, Schutzeinrichtungen und zusätzliche Maßnahmen zur Risikominderung sowie Benutzerinformationen.
ANMERKUNG 2   Anhang A enthält eine Korrespondenztabelle zwischen ISO 12100:2010, 6.4, und diesem Dokument.
ANMERKUNG 3   Informationen zur Konzeption und Erstellung von Anleitungen im Allgemeinen werden in IEC/IEEE 82079 1 zur Verfügung gestellt.
Dieses Dokument erstellt die Grundsätze, die unverzichtbar sind, um Informationen zu Restrisiken anzu-geben.
Dieses Dokument behandelt keine Anforderungen zur Angabe von Lärm und Vibrationsemissionen.
Dieses Dokument gilt nicht für Maschinen, die vor dem Veröffentlichungsdatum dieses Dokuments herge-stellt wurden.

Sécurité des machines - Notice d'instructions - Principes rédactionnels généraux (ISO 20607:2019)

Le présent document spécifie des exigences, pour le fabricant de machine, pour la préparation des parties relatives à la sécurité de la notice d'instructions de cette machine.
Le présent document:
— fournit des spécifications complémentaires aux exigences générales relatives aux informations pour l'utilisation données dans l'ISO 12100:2010, 6.4.5, et
— traite avec les contenus relatifs à la sécurité, de la structure correspondante et de la présentation de la notice d'instructions en tenant compte de toutes les phases du cycle de vie de la machine.
NOTE 1 La stratégie pour la réduction des risques au niveau de la machine est donnée dans l'ISO 12100:2010, Article 6, et comprend les mesures de prévention intrinsèque, la protection et/ou les mesures de prévention complémentaires ainsi que les informations pour l'utilisation.
NOTE 2 L'Annexe A contient un tableau de correspondance entre l'ISO 12100:2010, 6.4, et le présent document.
NOTE 3 Des informations pour la conception et la préparation des instructions en général sont disponibles dans l'IEC/IEEE 82079‑1.
Le présent document définit les principes indispensables pour la fourniture d'informations sur les risques résiduels.
Le présent document ne répond pas aux exigences de déclaration d'émission acoustique et vibratoire.
Le présent document ne s'applique pas aux machines fabriquées avant la date de sa publication.

Varnost strojev - Navodila za uporabo - Splošna načela za načrtovanje (ISO 20607:2019)

Ta evropski standard določa zahteve za proizvajalce strojev glede priprave navodil za uporabo. Ta mednarodni standard določa dodano vrednost k splošnim zahtevam glede navodil za uporabo, ki so podane v točki 6.4 standarda EN ISO 12100:2010, in obravnava z varnostjo povezano vsebino, ustrezno strukturo in prikaz navodil za uporabo ob upoštevanju celotnega življenjskega cikla stroja. Če so navodila za uporabo zahtevana, so v tem mednarodnem standardu vzpostavljena načela, ki so nepogrešljiva za preprečevanje pomanjkanja informacij, predvsem tistih glede možnih ostalih tveganj. Ta mednarodni standard se uporablja pri pripravi navodil za uporabo strojev.

General Information

Status
Published
Public Enquiry End Date
08-Apr-2018
Publication Date
10-Dec-2019
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
12-Jul-2019
Due Date
16-Sep-2019
Completion Date
11-Dec-2019

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SLOVENSKI STANDARD
SIST EN ISO 20607:2020
01-januar-2020
Varnost strojev - Navodila za uporabo - Splošna načela za načrtovanje (ISO
20607:2019)
Safety of machinery - Instruction handbook - General drafting principles (ISO
20607:2019)

Sicherheit von Maschinen - Betriebsanleitung - Allgemeine Gestaltungsgrundsätze (ISO

20607:2019)

Sécurité des machines - Notice d'instructions - Principes rédactionnels généraux (ISO

20607:2019)
Ta slovenski standard je istoveten z: EN ISO 20607:2019
ICS:
01.110 Tehnična dokumentacija za Technical product
izdelke documentation
13.110 Varnost strojev Safety of machinery
SIST EN ISO 20607:2020 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO 20607:2020
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SIST EN ISO 20607:2020
EN ISO 20607
EUROPEAN STANDARD
NORME EUROPÉENNE
July 2019
EUROPÄISCHE NORM
ICS 13.110
English Version
Safety of machinery - Instruction handbook - General
drafting principles (ISO 20607:2019)

Sécurité des machines - Notice d'instructions - Sicherheit von Maschinen - Betriebsanleitung -

Principes rédactionnels généraux (ISO 20607:2019) Allgemeine Gestaltungsgrundsätze (ISO 20607:2019)

This European Standard was approved by CEN on 17 June 2019.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this

European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references

concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN

member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by

translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management

Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,

Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and

United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels

© 2019 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 20607:2019 E

worldwide for CEN national Members.
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SIST EN ISO 20607:2020
EN ISO 20607:2019 (E)
Contents Page

European foreword ....................................................................................................................................................... 3

Annex ZA (informative) Relationship between this European Standard and the essential

requirements of Directive 2006/42/EC aimed to be covered ........................................................ 4

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SIST EN ISO 20607:2020
EN ISO 20607:2019 (E)
European foreword

This document (EN ISO 20607:2019) has been prepared by Technical Committee ISO/TC 199 "Safety of

machinery" in collaboration with Technical Committee CEN/TC 114 “Safety of machinery” the

secretariat of which is held by DIN.

This European Standard shall be given the status of a national standard, either by publication of an

identical text or by endorsement, at the latest by January 2020, and conflicting national standards shall

be withdrawn at the latest by January 2020.

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. CEN shall not be held responsible for identifying any or all such patent rights.

This document has been prepared under a mandate given to CEN by the European Commission and the

European Free Trade Association, and supports essential requirements of EU Directive(s).

For the relationship with EU Directive(s) see informative Annex ZA, which is an integral part of this

document.

According to the CEN-CENELEC Internal Regulations, the national standards organizations of the

following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,

Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,

Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of

North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the

United Kingdom.
Endorsement notice

The text of ISO 20607:2019 has been approved by CEN as EN ISO 20607:2019 without any modification.

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SIST EN ISO 20607:2020
EN ISO 20607:2019 (E)
Annex ZA
(informative)
Relationship between this European Standard and the essential
requirements of Directive 2006/42/EC aimed to be covered

This European Standard has been prepared under a Commission’s standardization request "M/396

Mandate to CEN and CENELEC for Standardisation in the field of machinery"to provide one voluntary

means of conforming to essential requirements of Directive 2006/42/EC of the European Parliament

and of the Council of 17 May 2006 on machinery, and amending Directive 95/16/EC (recast).

Once this standard is cited in the Official Journal of the European Union under that Directive,

compliance with the normative clauses of this standard given in Table ZA.1 confers, within the limits of

the scope of this standard, a presumption of conformity with the corresponding essential requirements

of that Directive and associated EFTA regulations.

Table ZA.1 — Correspondence between this European Standard and Annex I of Directive

2006/42/EC
Essential Requirement of Clause(s)/sub-clause(s) Remarks/Notes
Directive of this EN
Within the limits of the scope Clause 4 (except 4.11) and
essential requirement 1.7.4.2, Clause 5
except indent u), is covered.

WARNING 1 — Presumption of conformity stays valid only as long as a reference to this European

Standard is maintained in the list published in the Official Journal of the European Union. Users of this

standard should consult frequently the latest list published in the Official Journal of the European

Union.

WARNING 2 — Other Union legislation may be applicable to the product(s) falling within the scope of

this standard.
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SIST EN ISO 20607:2020
INTERNATIONAL ISO
STANDARD 20607
First edition
2019-06
Safety of machinery — Instruction
handbook — General drafting
principles
Sécurité des machines — Notice d'instructions — Principes
rédactionnels généraux
Reference number
ISO 20607:2019(E)
ISO 2019
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SIST EN ISO 20607:2020
ISO 20607:2019(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2019

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may

be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting

on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address

below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2019 – All rights reserved
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SIST EN ISO 20607:2020
ISO 20607:2019(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Principles and general information ................................................................................................................................................. 2

4.1 General ........................................................................................................................................................................................................... 2

4.2 Target group for the instruction handbook.................................................................................................................... 2

4.3 Information needs ................................................................................................................................................................................ 3

4.4 Comprehensible terminology and wording ................................................................................................................... 3

4.5 Presentation of the instruction handbook ...................................................................................................................... 3

4.6 Information from component or subsystem suppliers ........................................................................................ 4

4.7 Legibility ....................................................................................................................................................................................................... 4

4.8 Warnings, hazard and safety symbols used in the instruction handbook ........................................... 4

4.9 Structuring .................................................................................................................................................................................................. 4

4.10 Residual risks ........................................................................................................................................................................................... 4

4.10.1 General...................................................................................................................................................................................... 4

4.10.2 Signals and warning devices provided with the machine ............................................................ 4

4.11 IT security vulnerabilities ............................................................................................................................................................. 5

5 Content and structure of the instruction handbook ....................................................................................................... 5

5.1 General ........................................................................................................................................................................................................... 5

5.2 Instruction handbook content ................................................................................................................................................... 6

5.2.1 Basic parts of an introduction handbook ................................................................................................... 6

5.2.2 Safety .......................................................................................................................................................................................... 7

5.2.3 Machine overview ........................................................................................................................................................... 8

5.2.4 Transportation, handling and storage ........................................................................................................... 9

5.2.5 Assembly, installation and commissioning ............................................................................................... 9

5.2.6 Original equipment manufacturer settings ...........................................................................................10

5.2.7 Operation .............................................................................................................................................................................10

5.2.8 Product or capacity changeover ......................................................................................................................11

5.2.9 Inspection, testing and maintenance ..........................................................................................................11

5.2.10 Cleaning and sanitizing ...........................................................................................................................................12

5.2.11 Fault finding/troubleshooting and repair .................. .............................................................................13

5.2.12 Dismantling, disabling and scrapping ........................................................................................................13

5.2.13 Documents and drawings ......................................................................................................................................13

5.2.14 Index ........................................................................................................................................................................................14

5.2.15 Glossary ................................................................................................................................................................................14

5.2.16 Annexes .................................................................................................................................................................................14

6 Language and formulation/style guide .....................................................................................................................................14

6.1 General ........................................................................................................................................................................................................14

6.2 Language version(s) ........................................................................................................................................................................14

6.3 Formulation guidance for instructions ...........................................................................................................................14

6.4 Simple wording for instructions ...........................................................................................................................................15

6.5 Warnings ...................................................................................................................................................................................................15

7 Forms of publication ......................................................................................................................................................................................16

Annex A (informative) Correspondence between ISO 12100:2010, 6.4, and this document ..................17

Annex B (informative) Presentation and formatting........................................................................................................................18

Annex C (informative) Recommendations for writing instructions .................................................................................21

Bibliography .............................................................................................................................................................................................................................24

© ISO 2019 – All rights reserved iii
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SIST EN ISO 20607:2020
ISO 20607:2019(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www .iso .org/patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO's adherence to the

World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso

.org/iso/foreword .html.

This document was prepared by Technical Committee ISO/TC 199, Safety of machinery.

Any feedback or questions on this document should be directed to the user’s national standards body. A

complete listing of these bodies can be found at www .iso .org/members .html.
iv © ISO 2019 – All rights reserved
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SIST EN ISO 20607:2020
ISO 20607:2019(E)
Introduction
This document is a type-B standard as stated in ISO 12100.

This document is of relevance, in particular, for the following stakeholder groups representing the

market players with regard to machinery safety:
— machine manufacturers (small, medium and large enterprises);

— health and safety bodies (regulators, accident prevention organisations, market surveillance etc.).

Others can be affected by the level of machinery safety achieved with the means of the document by the

above-mentioned stakeholder groups:
— machine users/employers (small, medium and large enterprises);

— machine users/employees (e.g. trade unions, organizations for people with special needs);

— service providers, e. g. for maintenance (small, medium and large enterprises);

— consumers (in case of machinery intended for use by consumers).

The above-mentioned stakeholder groups have been given the possibility to participate at the drafting

process of this document.

In addition, this document is intended for standardization bodies elaborating type-C standards.

The requirements of this document can be supplemented or modified by a type-C standard.

For machines which are covered by the scope of a type-C standard and which have been designed and

built according to the requirements of that standard, the requirements of that type-C standard take

precedence.
The structure of safety standards in the field of machinery is as follows.

a) Type-A standards (basic safety standards) give basic concepts, principles for design and general

aspects that can be applied to machinery;

b) Type-B standards (generic safety standards) dealing with one or more safety aspect(s), or one or

more type(s) of safeguards that can be used across a wide range of machinery:

— type-B1 standards on particular safety aspects (for example, safety distances, surface

temperature, noise);

— type-B2 standards on safeguards (for example, two-hand control devices, interlocking devices,

pressure-sensitive devices, guards);

c) Type-C standards (machine safety standards) dealing with detailed safety requirements for a

particular machine or group of machines.

This type-B standard is written to provide guidance to machine manufacturers on how to provide an

instruction handbook. According to ISO 12100:2010, 6.4.1.1, drafting information for use is an integral

part of the design of a machine. Information for use consists of communication links, such as texts,

words, signs, signals, symbols or diagrams, used separately or in combination to convey information to

the user. Information for use is intended for professional and/or non-professional users. Instructions

are a key part of the information for use of a machine. This document provides safety specifications for

machinery that is more specific than IEC/IEEE 82079-1.

The instruction handbook drafted in accordance with this document is intended to inform the user in

such a manner that after reading it, he/she is aware of how the machine can be used safely according to

its intended use during its life cycle, considering also aspects of reasonably foreseeable misuse.

© ISO 2019 – All rights reserved v
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SIST EN ISO 20607:2020
ISO 20607:2019(E)

The objective fulfilled by this document is to improve the safety specifications and readability/ease of

use of the instruction handbook of the machine.
vi © ISO 2019 – All rights reserved
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SIST EN ISO 20607:2020
INTERNATIONAL STANDARD ISO 20607:2019(E)
Safety of machinery — Instruction handbook — General
drafting principles
1 Scope

This document specifies requirements for the machine manufacturer for preparation of the safety-

relevant parts of an instruction handbook for machinery.
This document:

— provides further specifications to the general requirements on information for use given in

ISO 12100:2010, 6.4.5; and

— deals with the safety-related content, the corresponding structure and presentation of the

instruction handbook, taking into account all phases of the life cycle of the machine.

NOTE 1 The strategy for risk reduction at the machine is given in ISO 12100:2010, Clause 6, and includes

inherently safe design measures, safeguarding and complementary risk reduction measures as well as

information for use.

NOTE 2 Annex A contains a correspondence table between ISO 12100:2010, 6.4, and this document.

NOTE 3 Information for conception and preparation of instructions in general is available in IEC/IEEE 82079-1.

This document establishes the principles which are indispensable to provide information on

residual risks.

This document does not address requirements for declaration of noise and vibration emissions.

This document is not applicable to machinery manufactured before the date of its publication.

2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

ISO 12100:2010, Safety of machinery — General principles for design — Risk assessment and risk reduction

3 Terms and definitions

For the purposes of this document, the terms and definitions given in ISO 12100 and the following apply.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

— ISO Online browsing platform: available at https: //www .iso .org/obp
— IEC Electropedia: available at http: //www .electropedia .org/
3.1
instruction handbook

part of the information for use provided by a machine manufacturer to the machine user that contains

instructions and advice concerning the use of the machinery during all phases of its life cycle

Note 1 to entry: Instruction handbook is a subset of information for use. For more information, see

ISO 12100:2010, 6.4.
© ISO 2019 – All rights reserved 1
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SIST EN ISO 20607:2020
ISO 20607:2019(E)
3.2
integrator

entity who designs, provides, manufactures or assembles an integrated manufacturing system and is in

charge of the safety strategy, including the protective measures, control interfaces and interconnections

of the control system

Note 1 to entry: The integrator may be a manufacturer, assembler, engineering company or the user.

[SOURCE: ISO 11161:2007, 3.10]
3.3
risk reduction measure
action or means to eliminate hazards or reduce risks

Note 1 to entry: The term "risk reduction measure"used in this document corresponds to the term "protective

measure" used in ISO 12100.

EXAMPLE Inherently safe design; protective devices; personal protective equipment; information for use

and installation; organization of work; training; application of equipment; supervision.

[SOURCE: ISO/IEC Guide 51:2014, 3.13, modified — The synonymous term has been deleted and Note 1

to entry has been added.]
3.4
vulnerable user

user at greater risk of harm from products or systems, due to age, level of literacy, physical or mental

condition or limitations, or inability to access product safety information

[SOURCE: ISO/IEC Guide 51:2014, 3.16, modified — The term "consumer" has been replaced by "user" in

the term and in the definition.]
4 Principles and general information
4.1 General

The purpose of the instruction handbook is to provide the user with such information that the machinery

concerned can be effectively and safely used during the life cycle of the machine, also considering

reasonably foreseeable misuse. When the instruction handbook is being prepared, the communication

process “read – think – use” should be followed in order to achieve the maximum effect for the reader.

NOTE For general principles of design of instruction handbooks see also IEC/IEEE 82079-1:2019, 6.3.

The instruction handbook shall follow sequential operations, as applicable.
The instruction handbook shall provide the target group(s) with information on:
— intended use;
— the machine itself and, as appropriate, its parts and components;
— relevant phases of the life cycle of the machine according to ISO 12100;

— hazards that have been identified and risk reduction measures that have been applied in conjunction

with activities the user is expected to perform (human machine interaction); and

— residual risks, as these can require risk reduction by the user of the machine.

4.2 Target group for the instruction handbook

Target groups consisting of persons who interact directly with the machine and the task(s) they

perform shall be identified.
2 © ISO 2019 – All rights reserved
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SIST EN ISO 20607:2020
ISO 20607:2019(E)

Target groups that can interact with the machine shall be described in the instruction handbook and

typically include, but are not limited to:
a) installers (for example, system integrators);
b) operators;
c) maintenance personnel or technicians;
d) cleaning personnel;
e) dismantling personnel.
4.3 Information needs

The instruction handbook shall take into account the specific needs, foreseeable knowledge and

technical vocabulary of the target group intended to use the machine.
4.4 Comprehensible terminology and wording
The instruction handbook shall be:

a) comprehensible by using preferably standardized terms, well recognized technical terms or

explaining special technical terms and expressions, if used;
b) as simple and as brief as possible by using, for example

— language-independent instructions to support the text (pictograms, pictures, drawings etc.);

— short and simple sentences;
— where synonyms are available, use only one term;
— tables and listings;
— chronological, logical and sequential writing;
— repetition, where necessary;
— diagrams, charts;
c) expressed in consistent terms and units (for example, SI quantities);
d) drafted using the active voice;
e) easily translatable.
NOTE For guidance and examples on formulation, see Annex C.
4.5 Presentation of the instruction handbook

The instruction handbook may be presented as a single document or as a set of separate documents, for

example, for the following reasons:
— instructions intended for different target groups (see 4.2);
— a single document is too large or complex;
— document is addressing different life phases of the machine.

When providing information for different target groups in a single document the information shall be

clearly separated so that a user does not accidently
...

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