SIST-TS CEN/TS 14821-6:2003
(Main)Traffic and Travel Information (TTI) - TTI messages via cellular networks - Part 6: External services
Traffic and Travel Information (TTI) - TTI messages via cellular networks - Part 6: External services
This CEN/TS defines the specific interfaces and functionality of traffic telematics (TT) services based on the use of cellular networks. Device manufacturers are enabled to develop terminal equipment compatible to services based on this CEN/TS. This will allow for interoperability of different terminal equipment and service providers which allows competition between service providers and terminal manufacturers. Furthermore it sets the scene for international availability of these services.
This CEN/TS specifies
- TT-specific interfaces between terminal and service centre. This especially incorporates the message sets of the application data protocols and the service-independent communication handling (including conditional access and transport protocols).
- Functionality, procedures and requirements of basic terminal components as well as their interaction with the service centre. This especially comprises conditional access and security mechanisms.
- Service Specifications, which are essential to ensure consistent behaviour of terminal and service centre.
The services incorporated within this issue comprise:
- breakdown and emergency services
- interactive traffic information services
- broadcast traffic information services
- navigation services (route assistance, route advice, homing)
- operator services
- general information services
- floating car data collection
It is envisaged that future research and development will lead to improvements on the services listed above as well as to the creation of new services. Nevertheless this CEN/TS provides the framework for seamless integration of new features and services into the existing architecture.
Verkehrs- und Reiseinformationen (TTI)-TTI-Nachrichten über mobile Netzwerke - Teil 6: Externe Dienste
Prometne in potovalne informacije (TTI) - Sporočila TTI prek celičnih omrežij – 6. del: Zunanje storitve
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
SIST-TS CEN/TS 14821-6:2003
01-oktober-2003
3URPHWQHLQSRWRYDOQHLQIRUPDFLMH 77, 6SRURþLOD77,SUHNFHOLþQLKRPUHåLM±
GHO =XQDQMHVWRULWYH
Traffic and Travel Information (TTI) - TTI messages via cellular networks - Part 6:
External services
Verkehrs- und Reiseinformationen (TTI)-TTI-Nachrichten über mobile Netzwerke - Teil 6:
Externe Dienste
Ta slovenski standard je istoveten z: CEN/TS 14821-6:2003
ICS:
35.240.60 Uporabniške rešitve IT v IT applications in transport
transportu in trgovini and trade
SIST-TS CEN/TS 14821-6:2003 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
---------------------- Page: 1 ----------------------
SIST-TS CEN/TS 14821-6:2003
---------------------- Page: 2 ----------------------
SIST-TS CEN/TS 14821-6:2003
TECHNICAL SPECIFICATION
CEN/TS 14821-6
SPÉCIFICATION TECHNIQUE
TECHNISCHE SPEZIFIKATION
May 2003
ICS 35.240.60
English version
Traffic and Travel Information (TTI) - TTI messages via cellular
networks - Part 6: External services
This Technical Specification (CEN/TS) was approved by CEN on 10 May 2001 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to submit their
comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS available. It
is permissible to keep conflicting national standards in force (in parallel to the CEN/TS) until the final decision about the possible
conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland and United
Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36 B-1050 Brussels
© 2003 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 14821-6:2003 E
worldwide for CEN national Members.
---------------------- Page: 3 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
Table of contents
PAGE
TABLE OF CONTENTS 2
FOREWORD 4
INTRODUCTION 5
1. SCOPE 6
2. NORMATIVE REFERENCES 7
3. DEFINITIONS AND ABBREVIATIONS 7
3.1 Definitions 7
3.2 Abbreviations 10
4. SPECIFICATION OF EMERGENCY SERVICE AND BREAKDOWN ASSISTANCE 16
4.1 Introduction 16
4.2 General Procedures 17
4.3 Description of services 20
4.4 Terminal Requirements 30
5. ADP FOR EMERGENCY SERVICES AND BREAKDOWN ASSISTANCE 33
5.1 Assistance Message 33
5.2 Text Message 35
5.3 Acknowledge Message 35
5.4 Calling Request Message 36
5.5 Specification in ASN.1 37
6. SPECIFICATION OF INTERACTIVE TRAFFIC INFORMATION SERVICES 40
6.1 Introduction 40
6.2 General Handling Sequences 40
6.3 Basic Traffic Information Services 53
6.4 Bypass Information Service 60
6.5 Support Services 64
6.6 Service specific Terminal Requirements 67
6.7 Service specific Error Handling 68
7. SPECIFICATION OF BROADCAST TRAFFIC INFORMATION SERVICES 69
7.1 Introduction 69
7.2 Basic Handling Sequences 69
7.3 Broadcast of Other Downlink Messages 77
7.4 Service specific Terminal Requirements 78
7.5 Service-specific Error Handling 78
8. ADP FOR TRAFFIC INFORMATION SERVICES 79
8.1 Downlink Messages 79
8.2 Uplink Messages 82
8.3 TINFO Type 1 90
8.4 TINFO Type 2 (TMC coded) 100
8.5 Building Blocks 103
8.6 Definition of Semantics for Location Block within TINFO 111
8.7 Specification in ASN.1 112
2
---------------------- Page: 4 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
9. SPECIFICATION OF NAVIGATION SERVICES 138
9.1 Introduction 138
9.2 General Procedures 139
9.3 Address Localization 144
9.4 Description of Services 148
9.5 Error Handling 162
9.6 Technical Requirements for Terminal Devices 164
10. ADP FOR NAVIGATION SERVICES 166
10.1 General Definitions and Information Elements 166
10.2 Specification of Message Types 166
10.3 Specification of Information Blocks 175
10.4 Specification in ASN.1 192
11. SPECIFICATION OF FLOATING CAR DATA 203
11.1 Introduction 203
11.2 Description of the FCD procedure 203
11.3 System architecture and interfaces 206
11.4 Functions of the FCD production cycle 212
11.5 Technical Requirements 219
11.6 Data protection and security 223
12. ADP FOR FLOATING CAR DATA 226
12.1 Overview 226
12.2 Specification of Message Types 228
12.3 Coding of Basic Information Elements 256
12.4 Specification in ASN.1 261
13. SPECIFICATION OF OPERATOR SERVICES 281
13.1 Introduction 281
13.2 Description of Procedure 281
13.3 Service-Specific Error Handling 284
13.4 Service specific parameters 285
14. ADP FOR OPERATOR SERVICES 286
14.1 Operator Service List Request Message 286
14.2 Operator Service List Message 286
14.3 Operator Request Message 286
14.4 Specification in ASN.1 287
15. SPECIFICATION OF GENERAL INFORMATION SERVICES 289
15.1 Introduction 289
15.2 Service Structure 289
15.3 Description of Procedure 290
15.4 Service-Specific Error Handling 297
15.5 Data Types 299
15.6 Service specific parameters 303
16. ADP FOR GENERAL INFORMATION SERVICES 304
16.1 Message Types 304
16.2 Data Types 312
16.3 Specification in ASN.1 316
BIBLIOGRAPHY 325
3
---------------------- Page: 5 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
Foreword
This document (CEN/TS 14821-6:2003) has been prepared by Technical Committee CEN/TC 278 "Road
transport and traffic telematics", the secretariat of which is held by NEN, in collaboration with Technical
Committee ISO/TC 204 "Transport information and control systems".
This CEN/TS was prepared by Working Group 7 of CEN TC278. In the field of Traffic and Traveller
Information, the innovative rate is high, with many research and development projects under way in many
countries, and there is a need to establish prospective standards which allow manufacturers to introduce
competitive products to the market in the knowledge that they can accommodate the future issues of the
standard(s) without fundamental change to equipment.
In accordance with the CEN/CENELEC “Internal Regulations Part 2: Common Rules for standards work, 04-
1996“ the original copyright holders on the complete set of documents are Mannesmann Autocom GmbH and
TEGARON Telematics GmbH. The original copyright holders hereby grant CEN all necessary rights with
regard to said original copyrights to execute the standardisation process as described below.
No known national technical specifications (identical or conflicting) exist on this subject.
CEN/TS 14821 consists of eight parts; one part describing the framework and seven parts providing detailed
specifications of all components, protocols and services that are within the scope of CEN/TS 14821.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to announce this CEN Technical Specification: Austria, Belgium, Czech Republic,
Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta,
Netherlands, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland and the United Kingdom.
4
---------------------- Page: 6 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
Introduction
Traffic and Traveller Information (TTI) may be disseminated through a number of services or means of
communication, covering static displays, portable terminals and in-vehicle equipment.
For all such services, the data to be disseminated, and the message structure involved in the various
interfaces, require clear definition and standards formats in order to allow competitive products to operate
with any received data.
This CEN/TS focuses on an application data specification whereby data is produced at a central location and
is disseminated via a cellular radio network. It addresses the data specifications for both downlink and uplink
existing between a central location and randomly located vehicles. It enables messages to be exchanged
between different systems and service providers adopting a variety of applications specifications.
Other technical specifications are being produced by the CEN TC278 Working Group 4 to cover TTI
dissemination via other means or services. This set of specifications is named GATS (Global Automotive
Telematics Standard). GATS provides the modular framework for implementing such traffic telematics
services on an open technology platform and is network - independent. In many details definitions are
necessary to ensure interoperability. Therefore, those detailed definitions are given in a network-specific part
(CEN/TS 14821-8). With the development of future mobile communication systems towards UMTS / IMT2000
the bottleneck of narrow-band data communication might fade. Due to its modular structure, the GATS
framework and applications are prepared for that due to its network-independence. The same holds for
emerging technologies for positioning which today is almost exclusively based on GPS.
Other relevant standard developments are, independent from telematics, the application-independent
Wireless Application Protocol (WAP), enabling mobile access to the Internet. It is understood that these
emerging technologies might fit into the framework of telematics applications in future WAP-versions. For the
time being, GATS already today independently from WAP enables access to telematics services. Utilisation
of GATS on a WAP protocol stack and identifying necessary adaptation of WAP specifications (if any) is
currently under investigation of the appropriate groups within WAP-Forum and GATS-Forum.
5
---------------------- Page: 7 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
1. Scope
This CEN/TS defines the specific interfaces and functionality of traffic telematics (TT) services based on the
use of cellular networks. Device manufacturers are enabled to develop terminal equipment compatible to
services based on this CEN/TS. This will allow for interoperability of different terminal equipment and service
providers which allows competition between service providers and terminal manufacturers. Furthermore it
sets the scene for international availability of these services.
This CEN/TS specifies
• TT-specific interfaces between terminal and service centre. This especially incorporates the message
sets of the application data protocols and the service-independent communication handling (including
conditional access and transport protocols).
• Functionality, procedures and requirements of basic terminal components as well as their interaction with
the service centre. This especially comprises conditional access and security mechanisms.
• Service Specifications, which are essential to ensure consistent behaviour of terminal and service centre.
The services incorporated within this issue comprise:
• breakdown and emergency services
• interactive traffic information services
• broadcast traffic information services
• navigation services (route assistance, route advice, homing)
• operator services
• general information services
• floating car data collection
It is envisaged that future research and development will lead to improvements on the services listed above
as well as to the creation of new services. Nevertheless this CEN/TS provides the framework for seamless
integration of new features and services into the existing architecture.
6
---------------------- Page: 8 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
2. Normative references
This CEN/TS incorporates by dated or undated reference, provisions from other publications. These
normative references are cited at the appropriate places in the text and the publications are listed hereafter.
For dated references, subsequent amendments to or revisions of any of these publications apply to this
CEN/TS only when incorporated in it by amendment or revision. For undated references the latest edition of
the publication referred to applies (including amendments).
EN ISO 14819 Traffic and traveller Information (TTI) - TTI Messages via Traffic Message
Coding
3. Definitions and abbreviations
3.1 Definitions
For the purpose of this CEN/TS, the following definitions apply:
3.1.1 Attribute (of a Traffic Information Message)
A Traffic Information Message is made up of separate parts that can be called attributes. This includes, for
example, an item of information and a length of validity.
3.1.2 Authorisation
Reciprocal proof that the identity provided by the communications partner is valid
3.1.3 Broadcast Service
Data service within a cellular wireless network that allows for mono-directional dissemination of data from a
service centre to multiple users in the area of signal reception
3.1.4 Bypass Description
Representation of a Bypass, consisting of a Bypass Hint and/or a Bypass Route.
3.1.5 Bypass Hint
Representation of a hint for a Bypass
3.1.6 Bypass Link
Prominent waypoints on a Bypass Route
3.1.7 Bypass Route
Representation of the route for a Bypass
3.1.8 Cell Broadcast
Broadcast service of the GSM network
3.1.9 Customer
User of the terminal device (onboard unit) (see User)
3.1.10 Data telegram
Digital message exchanged between two systems
7
---------------------- Page: 9 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
3.1.11 Delivery Notification
Network acknowledgement for successful/ unsuccessful delivery of a message to the mobile device
3.1.12 FCD Message
The message transmitted by an onboard unit (OBU) to the FCD server.
3.1.13 FCD Server
The collection point for incoming FCD messages.
3.1.14 Floating Car
A vehicle which is equipped with an intelligent onboard unit for assessment of the traffic situation.
Note : Onboard units are referred to as « intelligent » if they are capable of collecting, pre-interpreting and
transmitting vehicle-specific measured data to the FCD server. Vehicles equipped with onboard units which
are « only » capable of retrieving service information and not collecting data for traffic situation analysis are
not referred to as floating cars.
3.1.15 Floating Car Data
Measured data which are collected in floating cards on a certain time cycle and which contain data on the trip
profile and derived quantities.
3.1.16 Functional Road Class
A classification based on the importance of the road element in the connectivity of the total road network
3.1.17 Functional Road Class 0
Motorways
3.1.18 Functional Road Class 1
All non-Motorways that are part of a connection used for nation wide traffic and transport
3.1.19 Geocode
Geocodes are unique identifiers unmistakably defining important points on road networks. Geocodes can be
derived from / converted into WGS84 co-ordinates by the algorithm described in CEN/TS 14821-3.
3.1.20 Hardware service agents
Partner companies of the traffic telematics service providers who are authorised to install onboard equipment
into vehicles and to maintain it
3.1.21 Homing
Simple form of guidance to destination, in which the direction and straight-line distance of the destination are
indicated
3.1.22 Information Element
Information unit of a message
3.1.23 Intersection
Junction of two or more roads
8
---------------------- Page: 10 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
3.1.24 Job
A request to the FCD server which may comprise both the collection of additional measured data from a
specific geographical area and the cancellation of a previous request.
Note : collection jobs are converted into control information by the FCD server and relayed to the floating
cars.
3.1.25 Length of a Speech Report
Length of a Speech Report, including pauses, in tenths of a second
3.1.26 Mobile Originated
Data telegram sent from the onboard equipment to the Service Centre.
3.1.27 Mobile Terminated
Data telegram sent by the Service Centre to the onboard equipment.
3.1.28 Onboard equipment
A system, generally mobile, interacting with the service centre to handle traffic telematics services
3.1.29 Parameter message
A message transmitted by the FCD server to the floating cars and containing onboard-unit specific
parameters.
3.1.30 Road Junction
Intersection of two or more roads
3.1.31 Route description
Description of a route showing the geometry of street intersections, manoeuvre instructions, street and place
names, and geographical co-ordinates
3.1.32 Service centre
System produced by the traffic telematics operators / service providers to handle traffic telematics services
3.1.33 Short Message Service
Packet-based form of data transfer within the GSM network
3.1.34 Speech connection
Communications channel between two systems for the bi-directional transmission of speech
3.1.35 Speech Report
Traffic Information Report transmitted by a speech system
3.1.36 Terminal Device
Generally mobile system interacting with the service centre for implementation of telematics services
3.1.37 TINFO
Traffic Information Report
9
---------------------- Page: 11 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
3.1.38 TINFO Version
Unique identification of a Traffic Message, consisting of a number and a time stamp
3.1.39 Traffic Data
Data for qualification of Traffic Events. This includes:
• Values: speed, traffic flow, traffic density
• Places: position, place designation
• Facts: description of situation
3.1.40 Traffic Event
An occurrence on a road or in an area that is worthy of reporting, such as a traffic jam, wrong-way driver, or
fog.
3.1.41 Traffic Information
Technical representation of a Traffic Situation within the onboard equipment, accomplished by a number of
Traffic Information Reports.
This Traffic Information can be displayed to the customer via suitable terminals.
3.1.42 Traffic Information Report
Technical representation of a Traffic Event produced by processing traffic data. Each Traffic Reports uniquely
identified by a number, the TINFO ID, a time stamp, the TINFO version.
Note: If the Traffic Event changes, the time stamp changes, but the TINFO ID number does not.
3.1.43 Traffic Situation
The total number of all Traffic Events taking place that deserve reporting within an area. The Traffic Situation
is always linked to an area. Thus, for example, an areas could be a conurbation or a geometrically
demarcated area; an example is the radius around a point.
3.1.44 User
User of the terminal device (onboard unit) (see Customer)
3.1.45 Voice connection
Circuit-switched channel between two systems for bi-directional voice transmission
3.1.46 Waypoint
Significant points on the route
3.2 Abbreviations
For the purpose of this CEN/TS, the following abbreviations apply:
3.2.1 % ott
percent of the time
3.2.2 ADP
Application Data Protocol, i.e. a message set for a telematics service
10
---------------------- Page: 12 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
3.2.3 AM
Acknowledge Message
3.2.4 ASN.1
Abstract Syntax Notation
3.2.5 BC
Broadcast
3.2.6 BCS
Broadcast Service
3.2.7 CA
Conditional Access
3.2.8 CAS
Conditional Access and Security
3.2.9 CB
Cellular Broadcast
3.2.10 CBC
Cipher Block Chaining
3.2.11 CLI
Calling Line Identification
3.2.12 CRM
Calling Request Message
3.2.13 CSD
Circuit Switched Data
3.2.14 DES
Data Encryption Standard: symmetrical encryption procedure
3.2.15 DRM
Digital Road Map
3.2.16 DSC
Data Service Centre: depending on the mobile communication network
3.2.17 ELB
Extended Location Block
3.2.18 FCD
Floating Car Data
11
---------------------- Page: 13 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
3.2.19 FCDGM
FCD General Message
3.2.20 FCDPM
FCD Parameter Message
3.2.21 FCDNSM
FCD Notification Set-up Message
3.2.22 FCDRM
FCD Revoke Message
3.2.23 FCDVDSUM
FCD Virtual Detection Site Update Message
3.2.24 GATS
Global Automotive Telematics Standard
3.2.25 GEM
General Error Message
3.2.26 GPS
Global Positioning System NAVSTAR GPS
3.2.27 GSM
Global System for Mobile Communication
3.2.28 IE
Information Element
3.2.29 IEG
Information Element Group
3.2.30 ICV
Initial Chaining Value
3.2.31 L_max
Max. length of transferable data in one data transaction
3.2.32 MAC
Message Authentication Code
3.2.33 MNA
Mobile Network Address
3.2.34 MF
Mandatory Fixed
12
---------------------- Page: 14 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
3.2.35 MO
Mobile Originated Message
3.2.36 MT
Mobile Terminated Message
3.2.37 MV
Mandatory Variable
3.2.38 N_min
Minimum number of ELB waypoints
3.2.39 OBU
Onboard Unit, synonymously used : telematics device, telematics terminal
3.2.40 OD
Origin/Destination
3.2.41 OF
Optional Fixed
3.2.42 OV
Optional Variable
3.2.43 PDU
Protocol Data Unit
3.2.44 PFA
Probability of false alarm (i.e. estimated error is too large)
3.2.45 PMD
Probability of missed detection (i.e. estimated error is too small)
3.2.46 Ptp
Point to point
3.2.47 RSA
Asymmetrical encryption procedure by Rivest, Shamir and Adleman
3.2.48 SAE
Society of Automotive Engineers, Inc.
3.2.49 SDI
Data Item
3.2.50 SMS
Short Message Service
13
---------------------- Page: 15 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
3.2.51 SMSC
SMS Centre
3.2.52 SV
Space Vehicle
3.2.53 TD
Terminal Device
3.2.54 TEG
Telematics Expert Group – Group within the WAP-Forum Ltd.
3.2.55 TINFO
Traffic Information Report
3.2.56 TOC
Telematics Operator Code
3.2.57 TRP
Transport Protocol
3.2.58 TT
Traffic Telematics
3.2.59 TTI
Traffic and Traveller Information
3.2.60 TTFF
Time to First Fix
3.2.61 UTC
Universal Time Co-ordinated
3.2.62 VDS
Virtual Detection Site
3.2.63 VDSTAB
Virtual Detection Site Table
3.2.64 vel, V
Velocity
3.2.65 VIN
Vehicle Identification Number
3.2.66 WAP
Wireless Application Protocol
14
---------------------- Page: 16 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
3.2.67 WGS84
World Geodetic System 84
15
---------------------- Page: 17 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
4. Specification of Emergency Service and Breakdown Assistance
4.1 Introduction
The following services are included within this specification:
• Emergency Service
• Breakdown Assistance
• Call for Help (the procedures are identical to the Breakdown Assistance)
The services are distinguished within the service center using the application ID. This information is detailed
within the Call Type of the AssistanceMessage. In case of an emergency, this Assistance Message (generic
term) is called “Emergency Call Message“, in case of a breakdown, it is called “Breakdown Assistance
Message“.
The availability of the Emergency Call and Breakdown Call services depends on the service authorisation as
well as the mobile network in which the vehicle is located. The administration of the means of access is
described in CEN/TS 14821-5. If access is not possible, the Emergency Call service can only be used in a
limited form, both nationally and internationally (Mobile Network Emergency Call structure without data
communication).
4.1.1 Breakdown Assistance
The aim of the Breakdown Assistance is to improve existing assistance both for the customer and the
assistance provider, whilst including the "traditional" operating partners (Breakdown Assistances). The task
offered is to process the information submitted with the breakdown alarm and to optimize the assistance,
taking into account prearranged action plans.
The service is designed to be carried out automatically as far as possible, using data communication between
customer and traffic telematics service centerprovider as well as traffic telematics service centerprovider and
assistance provider. An operator is used as fall back and to handle unforeseen constellations.
The benefit to the user is an increased efficiency in organising the assistance:
• Alarm given directly from vehicle; no extra time loss before alarm
• More rapid and efficient assistance through precise and robust location of vehicle and transmission of
additional information
which is closely related to the advantages for the assistance provider:
• Exact information on position of customer
• Vehicle information
• Automatic breakdown diagnosis (depending on manufacturer), if availablenecessary
4.1.2 Emergency Service
The aim of the emergency service is to improve existing assistance both for the customer and emergency
services or the police.
The service incorporates an operator and uses both data and voice communication between customer and
traffic telematis service provider as well as traffic telematis service provider and assistance provider.
The benefit to the user is a more rapid and more effective assistance:
• Alarm given directly from vehicle
• No time loss until alarm is submitted
• More rapid and efficient assistance through precise and robust location of vehicle and transmission of
additional information (e.g. medical hazards)
• Automatic triggering of emergency call, if necessary and available
16
---------------------- Page: 18 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
• The users benefit is closely related to the advantages offered to the police / emergency service:
• Exact information on position
Information on vehicle and driver
Automatic emergency call diagnosis, if necessary
Check for preliminary diagnosis of triggered emergency calls with regard to abuse/accidental triggering by an
operator before forwarding emergency calls to the police/emergency service.
4.1.3 Call for Help
This kind of Service is used for terminals, which do not meet the requirements of the emergency service,
especially according to the quality of the positioning function as specified in CEN/TS 14821-7.
In cases of medical requests, after accidents or attacks help- or service-organizations can be called. Due to
the character of service and process delays, caused by the operator based acknowledgement of the position,
this service can not be recommended for real emergencies and rapid responses, it is predominant an
interactive information service. It can not be triggered atomatically.
The emphasis of benefit to the user is depending on the performance of the service-center. Other advantages
are:
• Alarm given directly from the vehicle
• Efficient assistance through rough vehicle location and transmission of additional information
• Vehicle information which is related to improved response and to the performance of the service center.
4.2 General Procedures
4.2.1 Time-control of communication processes
The following timers are relevant for the security service procedures. The depositing and updating of the
timers in the terminal device are described in CEN/TS 14821-5.
Para
Designation Function Default Max. Effect during Effect on terminal
me-
value value processing in device during
ter
[s] [s] Service Center processing
ID
1 BD1ACK Maximum time, in the event of a 90 600 Timer only Termination of
breakdown call/call for help, up to effective at service
the first Acknowledge from the terminal device
Service Center
2 BD2ACK Maximum time, in the event of a 600 3200 Timer only Terminationof
breakdown call/call for help, effective at service
between the first Acknowledge and terminal device
the next Acknowledge/Calling
Request from the Service Center
3 TXTtoACK Maximum time between a Text 300 3200 Service procedure See 4.3.2.6
Message from the Service Center in acc. with
with an expected active 4.3.2.6
Acknowledge and a positive
Acknowledge message from the
customer
4 EC1ACK Maximum time, in the event of an 90 600 Service Center Termination of
Emergency Call, between the attempts to service
transmission of the Emergency process service
st
Call Message and the 1
17
---------------------- Page: 19 ----------------------
SIST-TS CEN/TS 14821-6:2003
CEN/TS 14821-6:2003 (E)
Acknowledge from the Service via telephone
Center
5 EC1xACK Time, in the event of an 600 3200 Service Center Termination of
st
Emergency Call, between the 1 attempts to service
Acknowledge and the last process service
Acknowledge from the Service via telephone
Center
6 C2FALLBACK Time, between triggering the 60 600 Service Center Termination of
service and dialing a fallback cannot operate service
number if there are any problems via telephone
Dial Fallback
with telephony
number
In the event of an Emergency,
dialing the MNEC applies, in the
event of a Breadown, dialing the
service backup number applies.
The minimum value of every timer is 0. The interval length should be at most +/-10% of the default value
which is also a requirement for the exactness of a clock of the terminal device. The values themselves are
transmitted as unsigned integer values. The scaling factor for the timer values received via Configuration
Update is 1 sec.
Parameters exceeding the maximum values given in column 5 of the table above shall be ignored by the
terminal if received via Configuration Update.
The default values given in column 4 shall be setup by the terminal whenever the terminal is resetted to the
„No operator assignment“ state (see CEN/TS 14821-5) Each parameter value can be changed by the Service
Center via Configuration Update.
Update of parameters in the terminal device:
If the default values are used in the terminal device and the menue „update“ is executed, this shall be
signalized during a ConfigurationRequest by setting Parameter-Version=0.
All parameter will be transmitted from the service center to the onboard unit as absolute values, without any
scaling or offset. In the table the given scaling
...
Questions, Comments and Discussion
Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.