SIST EN ISO/IEC 27018:2020
(Main)Information technology - Security techniques - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors (ISO/IEC 27018:2019)
Information technology - Security techniques - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors (ISO/IEC 27018:2019)
This document establishes commonly accepted control objectives, controls and guidelines for
implementing measures to protect Personally Identifiable Information (PII) in line with the privacy
principles in ISO/IEC 29100 for the public cloud computing environment.
In particular, this document specifies guidelines based on ISO/IEC 27002, taking into consideration
the regulatory requirements for the protection of PII which can be applicable within the context of the
information security risk environment(s) of a provider of public cloud services.
This document is applicable to all types and sizes of organizations, including public and private
companies, government entities and not-for-profit organizations, which provide information processing
services as PII processors via cloud computing under contract to other organizations.
The guidelines in this document can also be relevant to organizations acting as PII controllers. However,
PII controllers can be subject to additional PII protection legislation, regulations and obligations, not
applying to PII processors. This document is not intended to cover such additional obligations.
Informationstechnik - Sicherheitsverfahren - Leitfaden zum Schutz personenbezogener Daten (PII) in öffentlichen Cloud-Diensten als Auftragsdatenverarbeitung (ISO/IEC 27018:2019)
Technologies de l'information - Techniques de sécurité - Code de bonnes pratiques pour la protection des informations personnelles identifiables (PII) dans l'informatique en nuage public agissant comme processeur de PII (ISO/IEC 27018:2019)
Le présent document établit des objectifs de sécurité communément acceptés, des mesures de sécurité et des lignes directrices de mise en œuvre de mesures destinées à protéger les informations personnelles identifiables (PII) conformément aux principes de protection de la vie privée de l'ISO/IEC 29100 pour l'environnement informatique en nuage public.
En particulier, le présent document spécifie des lignes directrices dérivées de l'ISO/IEC 27002, en tenant compte des exigences réglementaires relatives à la protection des PII, qui peuvent être applicables dans le contexte du ou des environnements de risque liés à la sécurité de l'information d'un fournisseur de services en nuage public.
Le présent document s'applique aux organismes de tous types et de toutes tailles, y compris les sociétés publiques et privées, les entités gouvernementales et les organismes à but non lucratif, qui offrent des services de traitement de l'information en tant que processeurs de PII via l'informatique en nuage sous contrat auprès d'autres organismes.
Les lignes directrices du présent document peuvent également s'appliquer aux organismes agissant en tant que contrôleurs de PII. Cependant, les contrôleurs de PII peuvent être soumis à d'autres lois, réglementations et obligations en matière de protection des PII qui ne s'appliquent pas aux processeurs de PII. Le présent document n'a pas pour objet de couvrir des obligations supplémentaires.
Informacijska tehnologija - Varnostne tehnike - Pravila ravnanja za zaščito osebno prepoznavnih informacij (PII) v javnih oblakih, ki delujejo kot obdelovalci PII (ISO/IEC 27018:2019)
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-september-2020
Informacijska tehnologija - Varnostne tehnike - Pravila ravnanja za zaščito osebno
prepoznavnih informacij (PII) v javnih oblakih, ki delujejo kot procesorji PII
(ISO/IEC 27018:2019)
Information technology - Security techniques - Code of practice for protection of
personally identifiable information (PII) in public clouds acting as PII processors (ISO/IEC
27018:2019)
Informationstechnik - Sicherheitsverfahren - Leitfaden zum Schutz personenbezogener
Daten (PII) in öffentlichen Cloud-Diensten als Auftragsdatenverarbeitung (ISO/IEC
27018:2019)
Technologies de l'information - Techniques de sécurité - Code de bonnes pratiques pour
la protection des informations personnelles identifiables (PII) dans l'informatique en
nuage public agissant comme processeur de PII (ISO/IEC 27018:2019)
Ta slovenski standard je istoveten z: EN ISO/IEC 27018:2020
ICS:
35.030 Informacijska varnost IT Security
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN ISO/IEC 27018
NORME EUROPÉENNE
EUROPÄISCHE NORM
May 2020
ICS 35.030
English version
Information technology - Security techniques - Code of
practice for protection of personally identifiable
information (PII) in public clouds acting as PII processors
(ISO/IEC 27018:2019)
Technologies de l'information - Techniques de sécurité Informationstechnik - Sicherheitsverfahren - Leitfaden
- Code de bonnes pratiques pour la protection des zum Schutz personenbezogener Daten (PII) in
informations personnelles identifiables (PII) dans öffentlichen Cloud-Diensten als
l'informatique en nuage public agissant comme Auftragsdatenverarbeitung (ISO/IEC 27018:2019)
processeur de PII (ISO/IEC 27018:2019)
This European Standard was approved by CEN on 3 May 2020.
CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for
giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical
references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to
any CEN and CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN and CENELEC member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.
CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
CEN-CENELEC Management Centre:
Rue de la Science 23, B-1040 Brussels
© 2020 CEN/CENELEC All rights of exploitation in any form and by any means Ref. No. EN ISO/IEC 27018:2020 E
reserved worldwide for CEN national Members and for
CENELEC Members.
Contents Page
European foreword . 3
European foreword
The text of ISO/IEC 27018:2019 has been prepared by Technical Committee ISO/IEC JTC 1 "Information
technology” of the International Organization for Standardization (ISO) and has been taken over as
the secretariat of which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by November 2020, and conflicting national standards
shall be withdrawn at the latest by November 2020.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO/IEC 27018:2019 has been approved by CEN as EN ISO/IEC 27018:2020 without any
modification.
INTERNATIONAL ISO/IEC
STANDARD 27018
Second edition
2019-01
Information technology — Security
techniques — Code of practice for
protection of personally identifiable
information (PII) in public clouds
acting as PII processors
Technologies de l'information — Techniques de sécurité — Code de
bonnes pratiques pour la protection des informations personnelles
identifiables (PII) dans l'informatique en nuage public agissant
comme processeur de PII
Reference number
ISO/IEC 27018:2019(E)
©
ISO/IEC 2019
ISO/IEC 27018:2019(E)
© ISO/IEC 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2019 – All rights reserved
ISO/IEC 27018:2019(E)
Contents Page
Foreword .vi
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Overview . 3
4.1 Structure of this document . 3
4.2 Control categories . 4
5 Information security policies . 4
5.1 Management direction for information security . 4
5.1.1 Policies for information security. 4
5.1.2 Review of the policies for information security . 5
6 Organization of information security . 5
6.1 Internal organization . 5
6.1.1 Information security roles and responsibilities . 5
6.1.2 Segregation of duties . 5
6.1.3 Contact with authorities . 5
6.1.4 Contact with special interest groups . 5
6.1.5 Information security in project management . 5
6.2 Mobile devices and teleworking . 5
7 Human resource security . 5
7.1 Prior to employment . 5
7.2 During employment . 5
7.2.1 Management responsibilities . 6
7.2.2 Information security awareness, education and training . 6
7.2.3 Disciplinary process . . 6
7.3 Termination and change of employment . 6
8 Asset management . 6
9 Access control . 6
9.1 Business requirements of access control . 6
9.2 User access management . 6
9.2.1 User registration and de-registration . 7
9.2.2 User access provisioning. 7
9.2.3 Management of privileged access rights . 7
9.2.4 Management of secret authentication information of users . 7
9.2.5 Review of user access rights . 7
9.2.6 Removal or adjustment of access rights . 7
9.3 User responsibilities . 7
9.3.1 Use of secret authentication information . 7
9.4 System and application access control . 7
9.4.1 Information access restriction . 7
9.4.2 Secure log-on procedures . 8
9.4.3 Password management system . 8
9.4.4 Use of privileged utility programs . 8
9.4.5 Access control to program source code .
...
SLOVENSKI STANDARD
01-september-2020
Informacijska tehnologija - Varnostne tehnike - Pravila ravnanja za zaščito osebno
prepoznavnih informacij (PII) v javnih oblakih, ki delujejo kot procesorji PII
(ISO/IEC 27018:2019)
Information technology - Security techniques - Code of practice for protection of
personally identifiable information (PII) in public clouds acting as PII processors (ISO/IEC
27018:2019)
Informationstechnik - Sicherheitsverfahren - Leitfaden zum Schutz personenbezogener
Daten (PII) in öffentlichen Cloud-Diensten als Auftragsdatenverarbeitung (ISO/IEC
27018:2019)
Technologies de l'information - Techniques de sécurité - Code de bonnes pratiques pour
la protection des informations personnelles identifiables (PII) dans l'informatique en
nuage public agissant comme processeur de PII (ISO/IEC 27018:2019)
Ta slovenski standard je istoveten z: EN ISO/IEC 27018:2020
ICS:
35.030 Informacijska varnost IT Security
35.210 Računalništvo v oblaku Cloud computing
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN ISO/IEC 27018
NORME EUROPÉENNE
EUROPÄISCHE NORM
May 2020
ICS 35.030
English version
Information technology - Security techniques - Code of
practice for protection of personally identifiable
information (PII) in public clouds acting as PII processors
(ISO/IEC 27018:2019)
Technologies de l'information - Techniques de sécurité Informationstechnik - Sicherheitsverfahren - Leitfaden
- Code de bonnes pratiques pour la protection des zum Schutz personenbezogener Daten (PII) in
informations personnelles identifiables (PII) dans öffentlichen Cloud-Diensten als
l'informatique en nuage public agissant comme Auftragsdatenverarbeitung (ISO/IEC 27018:2019)
processeur de PII (ISO/IEC 27018:2019)
This European Standard was approved by CEN on 3 May 2020.
CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for
giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical
references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to
any CEN and CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN and CENELEC member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.
CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
CEN-CENELEC Management Centre:
Rue de la Science 23, B-1040 Brussels
© 2020 CEN/CENELEC All rights of exploitation in any form and by any means Ref. No. EN ISO/IEC 27018:2020 E
reserved worldwide for CEN national Members and for
CENELEC Members.
Contents Page
European foreword . 3
European foreword
The text of ISO/IEC 27018:2019 has been prepared by Technical Committee ISO/IEC JTC 1 "Information
technology” of the International Organization for Standardization (ISO) and has been taken over as
the secretariat of which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by November 2020, and conflicting national standards
shall be withdrawn at the latest by November 2020.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO/IEC 27018:2019 has been approved by CEN as EN ISO/IEC 27018:2020 without any
modification.
INTERNATIONAL ISO/IEC
STANDARD 27018
Second edition
2019-01
Information technology — Security
techniques — Code of practice for
protection of personally identifiable
information (PII) in public clouds
acting as PII processors
Technologies de l'information — Techniques de sécurité — Code de
bonnes pratiques pour la protection des informations personnelles
identifiables (PII) dans l'informatique en nuage public agissant
comme processeur de PII
Reference number
ISO/IEC 27018:2019(E)
©
ISO/IEC 2019
ISO/IEC 27018:2019(E)
© ISO/IEC 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2019 – All rights reserved
ISO/IEC 27018:2019(E)
Contents Page
Foreword .vi
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Overview . 3
4.1 Structure of this document . 3
4.2 Control categories . 4
5 Information security policies . 4
5.1 Management direction for information security . 4
5.1.1 Policies for information security. 4
5.1.2 Review of the policies for information security . 5
6 Organization of information security . 5
6.1 Internal organization . 5
6.1.1 Information security roles and responsibilities . 5
6.1.2 Segregation of duties . 5
6.1.3 Contact with authorities . 5
6.1.4 Contact with special interest groups . 5
6.1.5 Information security in project management . 5
6.2 Mobile devices and teleworking . 5
7 Human resource security . 5
7.1 Prior to employment . 5
7.2 During employment . 5
7.2.1 Management responsibilities . 6
7.2.2 Information security awareness, education and training . 6
7.2.3 Disciplinary process . . 6
7.3 Termination and change of employment . 6
8 Asset management . 6
9 Access control . 6
9.1 Business requirements of access control . 6
9.2 User access management . 6
9.2.1 User registration and de-registration . 7
9.2.2 User access provisioning. 7
9.2.3 Management of privileged access rights . 7
9.2.4 Management of secret authentication information of users . 7
9.2.5 Review of user access rights . 7
9.2.6 Removal or adjustment of access rights . 7
9.3 User responsibilities . 7
9.3.1 Use of secret authentication information . 7
9.4 System and application access control . 7
9.4.1 Information access restriction . 7
9.4.2 Secure log-on procedures . 8
9.4.3 Password management system . 8
9.4.4 Use of privileged utility programs . 8
9.4.5 Access control to program so
...
Questions, Comments and Discussion
Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.