SIST ISO 37009:2025
(Main)Conflict of interest in organizations - Guidance
Conflict of interest in organizations - Guidance
This document provides guidance to organizations on how to identify, assess, resolve and monitor conflict of interest based on the principles of trust, integrity, transparency and accountability.
The guidance in this document is generic and intended to be applicable to all organizations, regardless of type, size and nature of activity and whether in the public, private or not-for-profit sectors. It distinguishes between actual, apparent and potential conflict of interest.
Conflits d'intérêts dans les organisations — Recommandations
Konflikt interesov v organizacijah - Napotki
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-november-2025
Konflikt interesov v organizacijah - Napotki
Conflict of interest in organizations - Guidance
Conflits d'intérêts dans les organisations — Recommandations
Ta slovenski standard je istoveten z: ISO 37009:2025
ICS:
03.100.01 Organizacija in vodenje Company organization and
podjetja na splošno management in general
03.100.02 Upravljanje in etika Governance and ethics
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
International
Standard
ISO 37009
First edition
Conflict of interest in
2025-09
organizations — Guidance
Conflits d'intérêts dans les organisations — Recommandations
Reference number
© ISO 2025
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii
Contents Page
Foreword .v
Introduction .vi
1 Scope .1
2 Normative references .1
3 Terms and definitions .1
4 Understanding conflict of interest .4
4.1 General .4
4.2 Nature of interest .5
4.2.1 General .5
4.2.2 Personal interest .5
4.2.3 Organizational interest .5
4.3 Category of conflict of interest .5
4.3.1 General .5
4.3.2 Actual conflict of interest .6
4.3.3 Apparent conflict of interest .6
4.3.4 Potential conflict of interest .6
5 Framework .6
5.1 General .6
5.2 Principles .7
5.2.1 General .7
5.2.2 Trust .7
5.2.3 Integrity .8
5.2.4 Transparency . . .8
5.2.5 Accountability .8
6 Leadership . 9
6.1 Leadership and commitment .9
6.2 Policy .9
6.3 Roles and responsibilities .9
6.3.1 Governing body .9
6.3.2 Top management .9
7 Support .10
7.1 Resources .10
7.2 Competence .10
7.3 Awareness and training .10
7.4 Communication .11
8 Process . .11
8.1 General .11
8.2 Identification . 12
8.2.1 General . 12
8.2.2 Identification process . 12
8.2.3 Disclosure . 13
8.3 Assessment . 13
8.3.1 General . 13
8.3.2 Assessment process . 13
8.4 Resolution .14
8.4.1 General .14
8.4.2 Resolution process .14
8.5 Monitoring .14
8.5.1 General .14
8.5.2 Monitoring strategies .14
9 Performance evaluation .15
iii
9.1 Review, assessment and compliance. 15
9.2 Evaluating framework effectiveness . 15
Annex A (informative) Managing conflict of interest .16
Bibliography .20
iv
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely
with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types
of ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability
...
International
Standard
ISO 37009
First edition
Conflict of interest in
2025-09
organizations — Guidance
Conflits d'intérêts dans les organisations — Recommandations
Reference number
© ISO 2025
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii
Contents Page
Foreword .v
Introduction .vi
1 Scope .1
2 Normative references .1
3 Terms and definitions .1
4 Understanding conflict of interest .4
4.1 General .4
4.2 Nature of interest .5
4.2.1 General .5
4.2.2 Personal interest .5
4.2.3 Organizational interest .5
4.3 Category of conflict of interest .5
4.3.1 General .5
4.3.2 Actual conflict of interest .6
4.3.3 Apparent conflict of interest .6
4.3.4 Potential conflict of interest .6
5 Framework .6
5.1 General .6
5.2 Principles .7
5.2.1 General .7
5.2.2 Trust .7
5.2.3 Integrity .8
5.2.4 Transparency . . .8
5.2.5 Accountability .8
6 Leadership . 9
6.1 Leadership and commitment .9
6.2 Policy .9
6.3 Roles and responsibilities .9
6.3.1 Governing body .9
6.3.2 Top management .9
7 Support .10
7.1 Resources .10
7.2 Competence .10
7.3 Awareness and training .10
7.4 Communication .11
8 Process . .11
8.1 General .11
8.2 Identification . 12
8.2.1 General . 12
8.2.2 Identification process . 12
8.2.3 Disclosure . 13
8.3 Assessment . 13
8.3.1 General . 13
8.3.2 Assessment process . 13
8.4 Resolution .14
8.4.1 General .14
8.4.2 Resolution process .14
8.5 Monitoring .14
8.5.1 General .14
8.5.2 Monitoring strategies .14
9 Performance evaluation .15
iii
9.1 Review, assessment and compliance. 15
9.2 Evaluating framework effectiveness . 15
Annex A (informative) Managing conflict of interest .16
Bibliography .20
iv
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely
with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types
of ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent
rights in respect thereof. As of the date of publication of this document, ISO had not received notice of (a)
patent(s) which may be required to implement this document. However, implementers are cautioned that
this may not represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO's adherence to the World Trade
Organizat
...
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