Postal services - Interfaces for cross border parcels

This Technical Specification will specify the interface between the e-merchant (any commercial customer sending parcels) and the first logistic operator.
The interface is composed on two items:
-   the physical label stuck on the postal item: contents, sizes, minimum requirements to guarantee the quality and efficiency of the logistic process (sorting, delivery).
-   the electronic exchanges between the sender and the logistic operator with the description of the data to be provided, the format of the exchanges.
While designated operators of UPU have drawn up business requirements using proprietary standards and related data components, online merchants have developed open, not-for-profit standards for final delivery which are integrated into their existing supply chain management environment.
The Technical Specification aims to specify the interface between the e-merchant (any commercial customer sending postal items) and the first logistic operator composed by incorporating the 3 elements:
-   physical label attached to the postal item with information for item identification;
-   electronic exchanges between the sender and the logistic operator concerning parcels dispatch;
-   data needed for various delivery chain parts, in particular final delivery to the recipient, in order to facilitate exchange between the item-specific identifiers.
NOTE 1   The last element enables the growth of integrated, data-driven systems which support highly efficient and customer-driven cross-border ecommerce. This reflects the current trend to B-to-B-to-C delivery solutions in the European and international cross border e-commerce markets. Delivery from original source to final consumer can be split over more than one service provider.
NOTE 2   C-to-B-to-B-to-C solutions will be an extension, in particular when returns are specified. The “first C” would indicate that consumers wishing to return items, or induct items themselves, will be able to print labels following the fundamentals specified in this standard.
E-merchant exchange data with logistic operators (i.e. the postal operators, but not limited to those designated to fulfill the rights and obligations of UPU member countries) to help, simplify and enable the consequential logistic and transactional tasks. The establishment of common definitions and electronic formats, safeguards the reliability and decreases the overall costs by avoiding software development costs, multiple printing equipment, over-labelling during the process, and the manual sorting.

Postalische Dienstleistungen - Schnittstellen für grenzüberschreitende Pakete

Diese Technische Spezifikation wird die Schnittstelle zwischen dem Onlinehändler (jedem gewerblichen Kunden, der Pakete versendet) und dem ersten Logistikunternehmen festlegen.
Die Schnittstelle besteht aus zwei Komponenten:
-   das auf der Postsendung angebrachte physische Etikett mit Angaben zu Inhalten, Abmessungen und Mindestanforderungen zur Sicherstellung von Qualität und Effizienz des Logistikprozesses (Sortierung, Zustellung);
-   der elektronische Austausch zwischen dem Absender und dem Logistikunternehmen mit Nennung der bereitzustellenden Daten sowie dem Format für den Datenaustausch.
Während benannte Postbetreiber innerhalb des WPV geschäftliche Vorgaben auf der Grundlage von proprietären Normen und dazugehörigen Datenelementen erarbeitet haben, haben Onlinehändler offene, nicht gewinnorientierte Standards für die Endzustellung entwickelt und in ihre bestehende Supply-Chain-Umgebung eingebunden.
Die Technische Spezifikation beabsichtigt die Schnittstelle zwischen dem Onlinehändler (jedem gewerblichen Kunden, der Pakete versendet) und dem ersten Logistikunternehmen zu definieren. Diese Schnittstelle beinhaltet die drei Elemente:
-   das auf der Postsendung angebrachte physische Etikett mit Informationen zur Identifizierung der Sendung;
-   den elektronischen Austausch zwischen Absender und dem Logistikunternehmen bezüglich des Paketversands;
-   die Daten, die für die einzelnen Schritte der Lieferkette benötigt werden, insbesondere die Endzustellung an den Empfänger, um den Austausch zwischen den sendungsspezifischen Kennungen zu erleichtern.
ANMERKUNG 1   Der letzte Bestandteil ermöglicht die Verbreitung von integrierten, datenbasierten Systemen, welche wiederum den Weg ebnen für einen höchst effizienten und konsequent kundenorientierten grenzüberschreitenden Onlinehandel. Dies trägt dem derzeitigen Trend hin zu B2B2C-Zustellungen im grenzüberschreitenden europaweiten und globalen Onlinehandel Rechnung. An der Zustellung vom ursprünglichen Absender zum Endempfänger können mehrere Dienstleister beteiligt sein.
ANMERKUNG 2   C2B2B2C-Lösungen stellen eine Erweiterung dar, insbesondere, wenn es um Retouren geht. Das „erste C“ steht dafür, dass Kunden, die eine Sendung zurückschicken oder selbst einliefern wollen, in der Lage sind, Etiketten nach den in dieser Norm beschriebenen Grundlagen drucken können.
Onlinehändler tauschen Daten mit Logistikdienstleistern aus (z. B. Postbetreiber, wobei dies nicht auf jene beschränkt ist, die benannt wurden, die Rechte und Pflichten der WPV-Mitgliedsländer zu erfüllen), um so dazu beizutragen, die daraus folgenden Logistik- und Transaktionsaufgaben zu vereinfachen und zu ermöglichen. Die Einführung allgemeingültiger Definitionen und elektronischer Datenaustausch¬formate sorgt für Verlässlichkeit und sinkende Gesamtkosten durch Vermeidung von Ausgaben für Software-entwicklungen, von mehreren Druckern und Zubehörgeräten, von Überetikettieren während des Prozesses sowie von manuellem Sortieren.

Services postaux - Interfaces pour les colis transfrontaliers

Poštne storitve - Vmesniki za pakete v čezmejnem prometu

Ta tehnična specifikacija določa vmesnik med e-trgovcem (katerim koli komercialnim naročnikom, ki pošilja pakete) in prvim logističnim operaterjem.
Vmesnik je sestavljen iz naslednjih dveh elementov:
– fizična etiketa, pritrjena na pošiljko: vsebine, velikosti, minimalne zahteve za zagotavljanje kakovosti in učinkovitosti logističnega procesa (razvrščanje, dostava);
– elektronske izmenjave med pošiljateljem in logističnim operaterjem z opisom podatkov, ki jih je treba navesti, oblika izmenjav.
Medtem ko so določeni operaterji v okviru Svetovne poštne zveze (UPU) oblikovali poslovne zahteve na podlagi lastniških standardov in povezanih podatkovnih komponent, so spletni trgovci razvili odprte neprofitne standarde za končno dostavo, ki so integrirani v njihovo obstoječe okolje za upravljanje dobavne verige.
Tehnična specifikacija je namenjena določitvi vmesnika med e-trgovcem (katerim koli komercialnim naročnikom, ki pošilja pakete) in prvim logističnim operaterjem, ki je sestavljen iz naslednjih treh elementov:
– fizična etiketa, pritrjena na pošiljko, s podatki za identifikacijo artikla;
– elektronske izmenjave med pošiljateljem in logističnim operaterjem v povezavi z odpošiljanjem paketov;
– podatki, potrebni za različne dele dobavne verige (zlasti za končno dostavo prejemniku), da se omogoči lažja izmenjava med identifikatorji posameznih artiklov.
OPOMBA 1: Zadnji element omogoča rast integriranih podatkovnih sistemov, ki podpirajo izjemno učinkovito čezmejno e-trgovanje na podlagi naročil. To odraža trenutni trend dostavnih rešitev B-do-B-do-C na evropskih in mednarodnih trgih čezmejnega e-trgovanja. Dostava od prvotnega vira do končnega naročnika se lahko razdeli med več ponudnikov storitev.
OPOMBA: 2: Rešitve C-do-B-do-B-do-C predstavljajo razširitev, zlasti pri določitvi vračil. Prva črka C označuje, da lahko potrošniki, ki želijo vrniti artikle ali jih vpeljati sami, natisnejo etikete v skladu z osnovnimi smernicami v tem standardu.
E-trgovci izmenjujejo podatke z logističnimi operaterji (tj. poštnimi operaterji, vendar ne omejeno na operaterje, ki morajo izpolnjevati pravice in dolžnosti držav članic Svetovne poštne zveze), da podprejo, poenostavijo ter omogočijo posledična logistična in transakcijska opravila. Vzpostavitev skupnih definicij in elektronskih oblik varuje zanesljivost ter zmanjšuje skupne stroške z izogibanjem stroškom v zvezi z razvojem programske opreme, večjo količino opreme za tiskanje, prekomernim etiketiranjem med procesom in ročnim razvrščanjem.

General Information

Status
Withdrawn
Publication Date
07-Aug-2017
Withdrawal Date
26-Feb-2020
Technical Committee
Current Stage
9900 - Withdrawal (Adopted Project)
Start Date
27-Feb-2020
Due Date
21-Mar-2020
Completion Date
27-Feb-2020

RELATIONS

Buy Standard

Technical specification
SIST-TS CEN/TS 17073:2017 - BARVE
English language
56 pages
sale 10% off
Preview
sale 10% off
Preview

e-Library read for
1 day

Standards Content (sample)

SLOVENSKI STANDARD
SIST-TS CEN/TS 17073:2017
01-september-2017
3RãWQHVWRULWYH9PHVQLNL]DSDNHWHYþH]PHMQHPSURPHWX
Postal services - Interfaces for cross border parcels
Postalische Dienstleistungen - Schnittstellen für grenzüberschreitende Pakete
Services postaux - Interfaces pour les colis transfrontaliers
Ta slovenski standard je istoveten z: CEN/TS 17073:2017
ICS:
03.240 Poštne storitve Postal services
35.040.50 Tehnike za samodejno Automatic identification and
razpoznavanje in zajem data capture techniques
podatkov
35.240.69 Uporabniške rešitve IT pri IT applications in postal
poštnih storitvah services
SIST-TS CEN/TS 17073:2017 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

---------------------- Page: 1 ----------------------
SIST-TS CEN/TS 17073:2017
---------------------- Page: 2 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073
TECHNICAL SPECIFICATION
SPÉCIFICATION TECHNIQUE
June 2017
TECHNISCHE SPEZIFIKATION
ICS 03.240; 35.040.50; 35.240.69; 55.020
English Version
Postal services - Interfaces for cross border parcels

Services postaux - Interfaces pour les colis Postalische Dienstleistungen - Schnittstellen für

transfrontaliers grenzüberschreitende Pakete

This Technical Specification (CEN/TS) was approved by CEN on 11 May 2017 for provisional application.

The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to

submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.

CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS

available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in

parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,

Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,

Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels

© 2017 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 17073:2017 E

worldwide for CEN national Members.
---------------------- Page: 3 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
Contents Page

European foreword ....................................................................................................................................................... 3

Introduction .................................................................................................................................................................... 4

1 Scope .................................................................................................................................................................... 5

2 Normative references .................................................................................................................................... 6

3 Terms and definitions ................................................................................................................................... 6

4 Symbols and abbreviations ......................................................................................................................... 6

5 The physical postal item label .................................................................................................................... 7

5.1 Contents in the label....................................................................................................................................... 7

5.2 Size ........................................................................................................................................................................ 9

5.3 General display rules ..................................................................................................................................... 9

5.4 Header zone ................................................................................................................................................... 12

5.5 Sender zone .................................................................................................................................................... 13

5.6 Addressee zone ............................................................................................................................................. 15

5.7 Instruction zone ............................................................................................................................................ 16

5.8 Item-identifier zone – Zone E ................................................................................................................... 17

5.9 Example label ................................................................................................................................................ 20

5.10 Address printed quality ............................................................................................................................. 23

5.11 Icons .................................................................................................................................................................. 23

6 Electronic exchange connected to the parcel and the label .......................................................... 23

Annex A (informative) Adresses .......................................................................................................................... 25

A.1 Requirements for address data elements ........................................................................................... 25

A.2 Rendering parameters ............................................................................................................................... 27

Annex B (informative) Description of the data to be transmitted to the logistic operator

(case with S10 identifier) .......................................................................................................................... 28

Annex C (informative) Instruction symbols .................................................................................................... 30

Annex D (informative) Guideline for the Utilization of GS1 Standards in the CEP industry .......... 32

D.1 General ............................................................................................................................................................. 32

D.2 SSCC Allocation of Number Ranges ........................................................................................................ 32

D.3 Structure of the SSCC ................................................................................................................................... 33

D.4 SSCC Data Carriers ....................................................................................................................................... 34

D.5 Recommendation for the Positioning of the SSCC Barcode on the Transport Label............ 35

D.6 Electronic Data Exchange / EDI ............................................................................................................... 35

Annex E (informative) Data capture at source (EDI) currently used by members of the IPC

Interconnect program ................................................................................................................................ 36

Annex F (informative) IFTMIN - The necessary specification ................................................................... 55

Bibliography ................................................................................................................................................................. 56

---------------------- Page: 4 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
European foreword

This document (CEN/TS 17073:2017) has been prepared by Technical Committee CEN/TC 331 “Postal

services”, the secretariat of which is held by NEN.

According to the CEN/CENELEC Internal Regulations, the national standards organisations of the

following countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria,

Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,

France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,

Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,

Turkey and the United Kingdom.
---------------------- Page: 5 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
Introduction

Using new communication and information technologies, postal operators move beyond what is

traditionally regarded their core postal business. They are meeting higher customer expectations,

expanding the range of products and value-added services and use electronic advanced data for

interconnecting global networks.

Standardized processes in operations and communication are the foundation for effective postal

operations. The Technical Committee CEN/TC331 “Postal Services” maintains and develops a growing

number of standards to improve the exchange of Postal item related information between postal

operators. One of the leading aims is to promote the compatibility of CEN/TC331 standardization

efforts with those of the Universal Postal Union and its international initiatives and standardization

undertaken by the wider postal service stakeholders.

The European Commission has identified the completion of the Digital Single Market (DSM) as one of its

10 political priorities, which was adopted on the 6 May 2015, with 16 initiatives to be delivered by the

end of 2016.

The Digital Single Market Strategy is built on three pillars which the first goal is to improve the access

for consumers and businesses to digital goods and services across Europe, including e-commerce selling

channel. E-commerce has significant potential for contributing to economic growth and employment.

Through this Roadmap, the Commission aimed to ensure quick improvements in parcel delivery.

The Commission's Communication on ecommerce and online services identifies the delivery of goods

purchased online as one of the top five priorities to boost e-commerce and its importance has been

reiterated by the Council of the European Union and the European Parliament. Delivery is indeed

critical as it has a substantial impact on facilitating e-commerce trade and is a key element for building

trust between sellers and buyers.

Under the framework of the Union Work program for European standardization for 2015, requesting

for a focus on the cross border parcel services to emphasize the development of this market with a

specific focus on the small and medium size e-merchants by easing the use of cross border shipments by

simplifying the initial interface, improving the track and trace event management if different logistics

operators involved in the delivery chain, improving the integration with software solutions commonly

used by e-merchant.

In response to the ever-growing need for more effective and integrated cross-border ecommerce

solutions, designated Postal Operators in Europe have developed “E-Commerce Interconnect” using

proprietary specifications and standards, such as a UPU Standard, adopted in February 2016 on “Postal-

item label”.

E-commerce associations, courier-, express- and postal services in Europe came together to bridge

between proprietary specifications and non-for-profit solutions, already used by the wider European e-

commerce community for supply chain management, to standardize delivery chain management, so

that all (including the designated operators represented by the UPU) can use the same standard.

---------------------- Page: 6 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
1 Scope

This Technical Specification will specify the interface between the e-merchant (any commercial

customer sending parcels) and the first logistic operator.
The interface is composed on two items:

— the physical label attached on the postal item: contents, sizes, minimum requirements to guarantee

the quality and efficiency of the logistic process (sorting, delivery).

— the electronic exchanges between the sender and the logistic operator with the description of the

data to be provided, the format of the exchanges.

While designated operators of UPU have drawn up business requirements using proprietary standards

and related data components, online merchants have developed open, not-for-profit standards for final

delivery which are integrated into their existing supply chain management environment.

The Technical Specification aims to specify the interface between the e-merchant (any commercial

customer sending postal items) and the first logistic operator composed by incorporating the

3 elements:

— physical label attached to the postal item with information for item identification;

— electronic exchanges between the sender and the logistic operator concerning parcels dispatch;

— data needed for various delivery chain parts, in particular final delivery to the recipient, in order to

facilitate exchange between the item-specific identifiers.

NOTE 1 The last element enables the growth of integrated, data-driven systems which support highly efficient

and customer-driven cross-border ecommerce. This reflects the current trend to B-to-B-to-C delivery solutions in

the European and international cross border e-commerce markets. Delivery from original source to final

consumer can be split over more than one service provider.

NOTE 2 C-to-B-to-B-to-C solutions will be an extension, in particular when returns are specified. The “first C”

would indicate that consumers wishing to return items, or induct items themselves, will be able to print labels

following the fundamentals specified in this standard.

E-merchant exchange data with logistic operators (i.e. the postal operators, but not limited to those

designated to fulfil the rights and obligations of UPU member countries) to help, simplify and enable the

consequential logistic and transactional tasks. The establishment of common definitions and electronic

formats, safeguards the reliability and decreases the overall costs by avoiding software development

costs, multiple printing equipment, over-labelling during the process, and the manual sorting.

---------------------- Page: 7 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
2 Normative references

The following documents, in whole or in part, are normatively referenced in this document and are

indispensable for its application. For dated references, only the edition cited applies. For undated

references, the latest edition of the referenced document (including any amendments) applies.

prEN ISO 19160-4 , Addressing - Part 4: International postal address components and template

languages (ISO/DIS 19160-4:2016)

ISO/IEC 15459-1, Information technology — Automatic identification and data capture techniques —

Unique identification — Part 1: Individual transport units
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.

NOTE UPU/designated operator specific terminology used in this document, are defined in the UPU

Standards glossary, in documents referred to in Normative References and in the Bibliography.

3.1
postal item

item dispatched by a postal operator in a country, in particular items containing goods

Note 1 to entry: In Europe, most Courier-, Express, or Parcel operators would qualify to be a postal operator.

3.2
good

letter-post, parcel-post, express or courier item consisting of any tangible and movable object other

than money, including objects of merchandise, which does not fall under the definition of “document”

3.3
document

letter-post, parcel-post, express or courier item consisting of any piece of written, drawn, printed or

digital information, excluding objects of merchandise
4 Symbols and abbreviations

The symbols, other than those provided in Annex B (for those used in the UPU environment) and

abbreviations other than described below, used in this document are defined in the UPU Standards

glossary.
EANCOM®

The trademark EANCOM® is composed from EAN (European Article Number, today: GTIN, Global Trade

Item Number) and COM (Communication). This is a standard for any eventuality: almost all business

transactions can be processed electronically in form of an EANCOM® message. EANCOM® has

established itself globally and is with over 100,000 users the world's most important message standard

in the field of electronic data exchange.
GS1 XML

GS1 standardized message format. The semantics of all GS1 XML messages is clearly and unambiguously

defined. Just as with EANCOM®, GS1 XML consists of a set of electronic business messages with which

Under development under ISO lead.
---------------------- Page: 8 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)

users can exchange data quickly, precisely and efficiently. The increasing number of users confirms the

advantages: globally, over 40,000 companies in different sectors of the economy use GS1 XML.

NOTE If companies cannot provide the listed GS1 formats, it is possible to use converter solutions.

IFTMIN – Transport Instruction

The transport instruction is sent by a customer to his transport service provider in order to request the

transport of a delivery of goods to one or more delivery points. The identification of the transport units

takes place via the use of the Serial Shipping Container Code (SSCC).
IFTSTA – Transport Status Message

This message allows the exchange of information concerning the temporal and spatial status of the

physical transport of the logistic unit within the entire transport chain. It is sent according to

agreements between the parties.
DESADV – Despatch Advice

The sender sends the despatch advice to the receiver. This message contains details about the logistic

unit and the goods despatched under agreed conditions. With the help of this message the receiver

knows which goods have been sent at what time; he can prepare for goods receipt and compare the

dates of the delivery with those of the order.
IFTMAN - Arrival Notice Message

The notice of arrival is sent from a party – which performs transport services – to another party

mentioned in the contract. Content of the message is details regarding the arrival of a consignment. It

can also serve as proof of delivery.
5 The physical postal item label
5.1 Contents in the label

Postal item labels include both fixed and variable data. Table 1 lists the contents in the label, a

description of the information, and whether the data are mandatory or conditional. Mandatory

information is always required. Conditional information should be supplied if it is available. The format

of the content, i.e. its length, is also given.

NOTE The format is to facilitate IT systems: an..26 means up to 26 alphanumeric characters (the leading dots

indicating a variable length); an13 means 13 alphanumeric characters, fixed length.

---------------------- Page: 9 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
Table 1 — Contents in the label
Information Description Mandatory (M)/ Format
content Conditional (C)
Product identifier Name of the product or service offered by the first C an..26
operator to the customer
Postal network Name or logo of the agreement under which the C name:
item is processed and following which financial an..26
settlements are made between the sending
operator and the receiving operator
Origin operator Name or logo of the origin operator (sending M name:
postal, express, courier operator) that holds the an..35
contract with the customer who orders the
shipment of goods using a service offered by the
origin operator
Service level Name or logo of the service level in accordance C name:
indicator with which the item shall be processed an..30
EXAMPLE priority; non-priority or other terms
as specified in a bi- or multi-lateral agreements,
service level agreements, etc. If there is a special
service level it should be stated.
Sender name Identification of the sender, specified using the M see
data elements defined in Annex A Annex A
Sender address The full address of the sender, specified using the M See
data elements defined in Annex A Annex A
Sender telephone Sender’s telephone number C an..35
number
Sender customer Sender’s customer account number, as defined and C an..17
account number registered by the origin postal operator.
Addressee name Identification of the addressee, specified using the M see
data elements defined in Annex A Annex A
Addressee address The full address of the addressee, specified using M see
the data elements defined in Annex A Annex A
Addressee telephone Addressee’s telephone number C an..35
number
Instructions Applicable operational instructions, delivery C see
options and product features, represented with Annex B
logos as defined in Annex B
---------------------- Page: 10 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
Information Description Mandatory (M)/ Format
content Conditional (C)
UPU Item identifier Unique identification of the item as defined in S10 a an..13
C / M
Carrier specific or
identifier
Unique identification of the item as defined by
proprietary carrier coding, including the UPU
implementation of ISO/IEC 15459-1 (the licence
plate standard) and an associated label for the
identification of parcels, UPU S26

GS1 Item identifier Unique identification (SSCC) of the item is based C / M an..20

on the company prefix of the shipper (GCP) as
defined by GS1.
NOTE GS1 is a non-for-profit organization.
Users might need a license issued by GS1.

The UPU Item identifier is mandatory for postal items within the UPU network, as specified in the UPU treaties

and conventions.

In case only UPU designated postal operators are involved in the cross-border delivery they may choose to use the

UPU identifier only.

When the Item is intended to be transported in the UPU network (by those postal operators, designated by the

member states to fulfil the obligations of the treaties of the UPU) there might be no need for another barcode but

the UPU S10 compliant barcode. It is possible (due to the technical capabilities of the different postal

administrations) to have challenges when UPU S10 compliant identifiers and SSCC identifiers are used on the same

label.

NOTE Some postal operators designated by UPU member states can handle both barcodes on one label (UPU

S10 and SSCC). It is however advisable for senders wishing to use both to verify this possibility with their chosen

operator.
5.2 Size
All dimensions provided in this specification are in millimetres (mm).
The postal-item label defines a standard A6 label.
Table 2 — Size of the label
Parameter Value
Height 148 mm
Width 105 mm

NOTE The size described is a minimum size. Companies can choose to use a larger size, however comply with

the general display rules.
5.3 General display rules
5.3.1 Label text font

Apart from the header, all text included in the postal item label shall be presented using a single text

font.

The following fonts shall be permitted: Lucida Console, Verdana, Courier New, FreeSans Gothic, Batang,

Monospace, and Helvetica.
---------------------- Page: 11 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)

The preferred font is FreeSans . The font shall be normal (“roman” / “upright”) and not italic or

inclined, underlined, or written in white on a black background (inversed).
5.3.2 Colours

Apart from the header, all text, symbols and barcodes shall be printed using black ink on a white

background.

Other colours are permitted for the conditional (optional) data/information in the header section.

5.3.3 Label zones

The postal-item label comprises five defined zones (from the top of the label to the bottom): A to E.

Zones A, B, C and E are divided into sub-zones (see Figure 1 below):
a) header zone (A0, A1, A2, A3);
b) sender zone (B0, B1, B2, B3);
c) addressee zone (C0, C1, C2);
d) instruction zone;

e) item identifier zone (E1 conditional / mandatory UPU S10, E2 conditional / mandatory SSCC). When

SSCC is applied, the SSCC is always at the bottom.

FreeSans is an open outline font that can be freely downloaded from the Internet.

---------------------- Page: 12 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
NOTE Figure 1 is not to scale.
Figure 1 — Layout of postal item label
5.3.4 Zone contents

The table below lists the zones and sub-zones and indicates the information content represented in

each of them.
---------------------- Page: 13 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
Table 3 — Zones and sub-zones and their information content
Zone Information content Mandatory (M)/
Conditional (C)
A0 Origin operator M
A1 Product identifier C
A2 Network identifier C
A3 Service level indicator C
B0 Sender name M
B1 Sender address M
B2 Sender telephone number C
B3 Sender customer account number C
C0 Addressee name M
C1 Addressee address M
C2 Addressee telephone number C
D Instructions C
E1 Item identifier (S10) or other unique identification of the item a
C / M
as defined by proprietary carrier coding, including the UPU
implementation of ISO/IEC 15459-1 (the licence plate
standard) and an associated label for the identification of
parcels
E2 Item identifier (SSCC) b
C / M
Unique identification (SSCC) of the item is based on the
company prefix of the shipper (GCP) as defined by GS1.
NOTE GS1 is a non-for-profit organization. Users might
need a license issued by GS1.

The UPU Item identifier is mandatory for postal items within the UPU network, as specified in the UPU

treaties and conventions.

In case only UPU designated postal operators are involved in the cross-border delivery they may choose to

use the UPU identifier only.

When the Item is intended to be transported in the UPU network (by those postal operators, designated by the

member states to fulfil the obligations of the treaties of the UPU) there might be no need for another barcode

but the UPU S10 compliant barcode. It is possible (due to the technical capabilities of the different postal

administrations) to have challenges when UPU S10 compliant identifiers and SSCC identifiers are used on the

same label.
5.4 Header zone
5.4.1 General

The header (zone A) shall be positioned at the top of the label and can contain information on the origin

post (name or logo), product identifier, the service level applied, as well as an indication of the postal

network used to process the item.
---------------------- Page: 14 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
5.4.2 Header dimensions – zone A
The dimensions of the header are listed in Table 4.
Table 4 — Header dimensions– zone A
Characteristic Value
Height 20 mm
Width 105 mm
Position on top of the label, above the sender section (zone B)
Line border thickness above and below 0,2 mm
5.5 Sender zone
5.5.1 General

The sender zone (zone B) shall be positioned below the header zone and shall contain information on

the sending party. The text “FROM” shall be displayed in capitals and oriented vertically. The address of

the sender shall be to the right of the text “FROM”. Addresses shall be submitted either as a set of

meaningful prEN ISO 19160-4 components, or as a set of address lines, or as a combination of elements

and lines.
5.5.2 Sender zone dimensions – zone B
The dimensions of the sender zone are listed in Table 5.
Table 5 — Sender zone dimensions - zone B
Characteristic Value
Height 20 mm
Width 105 mm
Position Below the header section (zone A)
Line border thickness above and below 0,2 mm
5.5.3 FROM indicator
Table 6 — FROM indicator
Characteristic Value
Orientation Vertical
Text font size 11 pt
Text specification Bold
Width 10 mm
Minimum space between text and line border 2,5 mm
---------------------- Page: 15 ----------------------
SIST-TS CEN/TS 17073:2017
CEN/TS 17073:2017 (E)
5.5.4 Address of sender – zone B0 and B1
Table 7 — Zone B0 and B1
Characteristic Value
Width 95 mm
Address block The address shall be presented in block, without
any white lines
NOTE If optional lines are not used, white
(blank) lines shall not appear in the address
block.
Addresses shall be represented following the
specifications at Annex A.
Minimum text font size 7 pt
Line border thickness 0,2 mm
Minimum space between text and borders 0,8 mm
5.5.5 Sender telephone number – zone B2

If available, the sender telephone number should be included in the sender zone, preceded by a

“telephone symbol” and positioned in the upper-right corner o
...

Questions, Comments and Discussion

Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.