ISO/TC 228/WG 15 - Accommodation
Hébergement
General Information
This document establishes the requirements and recommendations related to the equipment and services applicable to heritage hotels in order to provide quality services in a traditional style. This document emphasizes the harmonization of the equipment, furniture and service provision style with the historical period to which the heritage hotel belongs. It does not deal with the equipment or services of other types of hotels.
- Standard14 pagesEnglish languagesale 15% off
- Standard14 pagesEnglish languagesale 15% off
This document defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services.
- Standard10 pagesEnglish languagesale 15% off
- Standard10 pagesEnglish languagesale 15% off
- Standard10 pagesFrench languagesale 15% off
- Standard10 pagesFrench languagesale 15% off
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction. The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
- Standard29 pagesEnglish languagesale 15% off
- Standard29 pagesEnglish languagesale 15% off
Frequently Asked Questions
ISO/TC 228/WG 15 is a Working Group within the International Organization for Standardization (ISO). It is named "Accommodation". This committee has published 3 standards.
ISO/TC 228/WG 15 develops ISO standards in the area of Information technology. Currently, there are 3 published standards from this working group.
The International Organization for Standardization (ISO) is an independent, non-governmental international organization that develops and publishes international standards. Founded in 1947 and headquartered in Geneva, Switzerland, ISO brings together experts from 170+ member countries to share knowledge and develop voluntary, consensus-based standards that support innovation and provide solutions to global challenges.
A Working Group in ISO is a specialized group responsible for developing standards or technical work within a defined scope. These bodies bring together international experts to create consensus-based standards that support global trade, safety, and interoperability.