ISO/TC 69/SC 4/WG 11 - Process capability and performance

This document describes the steps for conducting short-term performance studies that are typically performed on machines (including devices, appliances, apparatuses) where parts produced consecutively under repeatability conditions are considered. The number of observations to be analysed vary according to the patterns the data produce, or if the runs (the rate at which items are produced) on the machine are low in quantity. The methods are not considered suitable where the sample size produced is less than 30 observations. Methods for handling the data and carrying out the calculations are described. In addition, machine performance indices and the actions required at the conclusion of a machine performance study are described. This document is not applicable when tool wear patterns are expected to be present during the duration of the study, nor if autocorrelation between observations is present. The situation where a machine has captured the data, sometimes thousands of data points collected in a minute, is not considered suitable for the application of this document.

This document describes a method to calculate process capability and performance indices for attribute characteristics. This method can be used as a supplement to the commonly used capability calculations for variable characteristics.

ISO 22514-8:2014 aims to define the evaluation method to quantify the short-term capability of a production process (capacity of the production tool, widely termed capability), i.e. the machine performance index, to ensure compliance to a toleranced measurable product characteristic, when said process does not feature any kind of sorting system. If the production process integrates a sorting system, then this one (clearing away nonconforming parts) should be analysed independently. ISO 22514-8:2014 does not aim to define evaluation methods of the capability of a production process that is gauged through long-term observation (capability process or performance process indices). ISO 22514-8:2014 defines the principles guiding the development of indicators for quantifying capability, and the statistical methods to be employed. The characteristics used to evaluate production process capability have statistical distributions, and it is presumed, a priori, that at least one of these distributions is multi-modal. A distribution is presumed to be multimodal if it results from the marked effect of at least one cause inducing a significant difference between the produced items. ISO 22514-8:2014 applies, for example, to characteristics generated by processes such as the following: multi-cavity casting, multi-fixture machining, batch load treatments. Each cavity, fixture, or position in the batch load corresponds to a different state. The multi-state process can be understood as the result of the combination of different states within the same process (e.g. cavity, fixture, position in the batch load).

ISO 22514-6:2013 provides methods for calculating performance and capability statistics for process or product quantities where it is necessary or beneficial to consider a family of singular quantities in relation to each other. The methods provided here mostly are designed to describe quantities that follow a bivariate normal distribution. In principle, this part of ISO 22514 can be used for multivariate cases. ISO 22514-6:2013 does not offer an evaluation of the different provided methods with respect to different situations of possible application of each method. For the current state, the selection of one preferable method might be done following the users preferences. The purpose is to give definitions for different approaches of index calculation for performance and capability in the case of a multiple process or product quantity description.

ISO 22514-7:2012 defines a procedure to validate measuring systems and a measurement process in order to state whether a given measurement process can satisfy the requirements for a specific measurement task with a recommendation of acceptance criteria. The acceptance criteria are defined as a capability figure or a capability ratio.