ISO 56008:2024

Innovation management — Tools and methods for innovation operation measurements — Guidance

This document provides guidance for the definition, implementation, evaluation, and improvement of the measurements necessary to effectively manage innovation activities in an organization. It establishes the fundamentals of innovation operation measurements and guides their application towards four areas: — measurements for establishing and launching innovation initiatives; — measurements for innovation processes; — measurements for innovation initiatives; — measurements of innovation portfolios. This document is applicable to: — organizations that are seeking to define and implement an innovation operations measurement approach; — organizations and interested parties seeking to improve the areas of accountability, transparency, and evidence-based assessment of innovation operations; — customers, investors, and other interested parties, seeking confidence in the organization’s innovation operations management and its results; — providers of training in innovation operations and measurements, including assessment of and consultancy for achieving results; — experts in innovation operations evaluation and impact assessment, favoring the use of a harmonized international guidance standard; — innovation policy makers and program managers who are looking to obtain evidence of progress and desired outcomes of innovation activities supported through public policies and programs. All of the guidance provided within this document is generic and intended to be applicable to: — all types of organizations regardless of sector or size, whether they be private, public, not-for-profit, governmental or societal; — all types of innovations (e.g. product, service, process, model, and method) ranging from incremental to radical; — all types of time horizons, from short-term to long-term evaluation and measurement.

Management de l’innovation — Outils et méthodes pour les mesures des opérations d’innovation — Recommandations

Le présent document fournit des recommandations relatives à la définition, la mise en œuvre, l’évaluation et l’amélioration des mesures nécessaires à la gestion efficace des activités d’innovation au sein d’un organisme. Il établit les principes fondamentaux des mesures des opérations d’innovation et guide leur application dans les quatre domaines suivants: — mesures relatives à l’établissement et au lancement d’initiatives d’innovation; — mesures relatives aux processus d’innovation; — mesures relatives aux initiatives d’innovation; — mesures relatives aux portefeuilles d’innovation. Le présent document s’applique: — aux organismes qui cherchent à définir et à mettre en œuvre une approche de mesure des opérations d’innovation; — aux organismes et parties intéressées qui cherchent à améliorer les domaines de responsabilité managériale, de transparence et d’évaluation fondée sur des preuves des opérations d’innovation; — aux clients, aux investisseurs et autres parties intéressées qui cherchent à s’assurer du management des opérations d’innovation de l’organisme et de ses résultats; — aux prestataires de formation aux opérations d’innovation et aux mesures, y compris l’évaluation et le conseil pour obtenir des résultats; — aux experts dans l’évaluation des opérations d’innovation et de l’impact, en favorisant l’utilisation d’une Norme internationale harmonisée de recommandations; — aux décideurs et responsables de programmes en matière d’innovation qui cherchent à obtenir des preuves des progrès et des effets souhaités des activités d’innovation soutenues par les politiques et les programmes publics. Toutes les recommandations fournies dans le présent document sont génériques et destinées à s’appliquer à: — tous les types d’organismes, quels que soient leur secteur ou leur taille, qu’ils soient privés, publics, à but non lucratif, gouvernementaux ou sociétaux; — tous les types d’innovations (par exemple, produit, service, processus, modèle et méthode) allant des innovations incrémentales jusqu’aux innovations radicales; — tous les types d’horizons temporels, de l’évaluation et de mesures à court terme jusqu’à long terme.

Upravljanje inovativnosti – Orodja in metode za merjenje inovacijskega procesa – Napotki

General Information

• Status: Published
• Publication Date: 23-Apr-2024
• ICS: 03.100.01 - Company organization and management in general
• ICS: 03.100.40 - Research and development
• Technical Committee: ISO/TC 279 - Innovation management
• Drafting Committee: ISO/TC 279/WG 3 - Tools and methods
• Current Stage: 6060 - International Standard published
• Start Date: 24-Apr-2024
• Due Date: 28-May-2024
• Completion Date: 24-Apr-2024
• Ref Project: kSIST ISO/FDIS 56008:2024 - Innovation management - Tools and methods for innovation operation measurements - Guidance

Relations

• Consolidates: IEC 80001-1:2021 - Application of risk management for IT-networks incorporating medical devices — Part 1: Safety, effectiveness and security in the implementation and use of connected medical devices or connected health software
• Effective Date: 06-Jun-2022

Standards Content (Sample)

International
Standard
ISO 56008
First edition
Innovation management — Tools
2024-04
and methods for innovation
operation measurements —
Guidance
Management de l’innovation — Outils et méthodes pour les
mesures des opérations d’innovation — Recommandations
Reference number
ISO 56008:2024(en) © ISO 2024

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ISO 56008:2024(en)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland

© ISO 2024 – All rights reserved
ii

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ISO 56008:2024(en)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 2
4 Fundamentals of innovation operation measurements . 4
4.1 Principles of innovation management and innovation operation measurements .4
4.2 Innovation operation measurements process .5
4.3 Innovation operation measurement framework, indicators and metrics .6
4.3.1 General .6
4.3.2 Frameworks for innovation operation measurements .6
4.3.3 Innovation indicators .7
4.3.4 Innovation metrics .7
4.4 Leadership and strategy for innovation operation measurements .8
4.4.1 Leadership.8
4.4.2 Innovation operation measurement strategy .9
4.5 Planning and designing innovation operation measurements .9
4.5.1 Innovation operation measurements plan .9
4.5.2 Design of innovation operation measurements .10
4.6 Support for innovation operation measurements .11
4.7 Data collection and action . 12
4.7.1 General .
...

Norme
internationale
ISO 56008
Première édition
Management de l’innovation —
2024-04
Outils et méthodes pour
les mesures des opérations
d’innovation — Recommandations
Innovation management — Tools and methods for innovation
operation measurements — Guidance
Numéro de référence
ISO 56008:2024(fr) © ISO 2024

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ISO 56008:2024(fr)
DOCUMENT PROTÉGÉ PAR COPYRIGHT
© ISO 2024
Tous droits réservés. Sauf prescription différente ou nécessité dans le contexte de sa mise en œuvre, aucune partie de cette
publication ne peut être reproduite ni utilisée sous quelque forme que ce soit et par aucun procédé, électronique ou mécanique,
y compris la photocopie, ou la diffusion sur l’internet ou sur un intranet, sans autorisation écrite préalable. Une autorisation peut
être demandée à l’ISO à l’adresse ci-après ou au comité membre de l’ISO dans le pays du demandeur.
ISO copyright office
Case postale 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Genève
Tél.: [phone]
E-mail: [e-mail]
Web: www.iso.org
Publié en Suisse

© ISO 2024 – Tous droits réservés
ii

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ISO 56008:2024(fr)
Sommaire Page
Avant-propos .v
Introduction .vi
1 Domaine d’application . 1
2 Références normatives . 1
3 Termes et définitions . 2
4 Principes fondamentaux des mesures des opérations d’innovation . 4
4.1 Principes de management de l’innovation et mesures des opérations d’innovation .4
4.2 Processus de mesure des opérations d’innovation .5
4.3 Cadre de mesure des opérations d’innovation, indicateurs et paramètres de mesure .6
4.3.1 Généralités .6
4.3.2 Cadres pour les mesures des opérations d’innovation . .6
4.3.3 Indicateurs d’innovation .7
4.3.4 Paramètres de mesure d’innovation .8
4.4 Leadership et stratégie pour les mesures des opérations d’innovation .9
4.4.1 Leadership.9
4.4.2 Stratégie de mesure des opérations d’innovation .10
4.5 Planification et conception des mesures des opérations d’innovation .10
4.5.1 Plan de mesure des opérations d’innovation .10
4.5.2 Conception des mesures des opérations d’innovation .11
4.6 Soutien aux mesures des opérations d’innovation . 12
4.7 Collecte des données et actions . 13
4.7.1 Généralités .
...

FINAL DRAFT
International
Standard
ISO/FDIS 56008
ISO/TC 279
Innovation management — Tools
Secretariat: AFNOR
and methods for innovation
Voting begins on:
operation measurements —
2024-01-29
Guidance
Voting terminates on:
2024-03-25
Management de l’innovation — Outils et méthodes pour les
mesures des opérations d’innovation — Recommandations
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
ISO/CEN PARALLEL PROCESSING LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
Reference number
ISO/FDIS 56008:2024(en) © ISO 2024

---------------------- Page: 1 ----------------------
FINAL DRAFT
ISO/FDIS 56008:2024(en)
International
Standard
ISO/FDIS 56008
ISO/TC 279
Innovation management — Tools
Secretariat: AFNOR
and methods for innovation
Voting begins on:
operation measurements —
Guidance
Voting terminates on:
Management de l’innovation — Outils et méthodes pour les
mesures des opérations d’innovation — Recommandations
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
COPYRIGHT PROTECTED DOCUMENT
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
© ISO 2024
IN ADDITION TO THEIR EVALUATION AS
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
ISO/CEN PARALLEL PROCESSING
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
or ISO’s member body in the country of the requester.
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland Reference number
ISO/FDIS 56008:2024(en) © ISO 2024

© ISO 2024 – All rights reserved
ii

---------------------- Page: 2 ----------------------
ISO/FDIS 56008:2024(en)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 2
4 Fundamentals of innovation operation measurements . 4
4.1 Principles of innovation management and innovation operation measurements .4
4.2 Innovation operation measurements process .5
4.3 Innovation operation measurement framework, indicators and metrics .6
4.3.1 General .6
4.3.2 Frameworks for innovation operation measurements .6
4.3.3 Innovation indicators .7
4.3.4 Innovation
...

ISO/FDIS 56008:2023(E)
SO ISO/TC 279/WG 3
Date: 2023-10-25
Secretariat: AFNOR
Date: 2024-01-11
Innovation management - — Tools and methods for innovation
operation measurements -— Guidance
Management de l’innovation — Outils et méthodes pour les mesures des opérations d’innovation —
Recommandations
FDIS stage

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ISO/DISFDIS 56008:20232024(E)
© ISO 20232024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this
publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical,
including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can
be requested from either ISO at the address below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
EmailE-mail: [e-mail]
Website: www.iso.orgwww.iso.org
Published in Switzerland
ii © ISO 2023 – All rights reserved
© ISO 2024 – All rights reserved

ii

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ISO/DISFDIS 56008:20232024(E)

© ISO 2023 – All rights reserved iii
© ISO 2024 – All rights reserved

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ISO/DISFDIS 56008:20232024(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO
collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO document should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of
(a) patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed
patent rights in respect thereof. As of the date of publication of this document, ISO had not received notice
of (a) patent(s) which may be required to implement this document. However, implementers are
cautioned that this may not represent the latest information, which may be obtained from the patent
database available at www.iso.org/patents.www.iso.org/patents. ISO shall not be held responsible for
identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the World
Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see
www.iso.org/iso/foreword.htmlwww.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 279, Innovation management, in
collaboration with the European Committee for Standardization (CEN) Technical Committee CEN/TC
389, Innovation management, in accordance with the Agreement on technical cooperation between ISO
and CEN (Vienna Agreement).
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.
Field Code Changed
iv © ISO 2023 – All rights reserved
© ISO 2024 – All rights reserved

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ISO/DISFDIS 56008:20232024(E)
0. Introduction
0.1 Why innovation operation measurements are critical for success
An organization’s ability to innovate is recognized as a key factor for sustainability, competitiveness,
economic success, increased well-being, and the development of society. However, one cannot
understand and manage innovation operations without measuring them.
This document guides organizations on the design and implementation of measurements in managing
their innovation operations. This document helps organizations think, design, implement, measure and
take actions based on measurement results. It provides examples of innovation operation measurements,
indicators and metrics, but does not prescribe any specific ones. It is a guidance standard applicable
...