The present document provides speech transmission performance requirements for 4 kHz narrowband VoIP handset and
headset terminals; it addresses all types of IP based terminals, including wireless and soft phones.
In contrast to other standards which define minimum performance requirements it is the intention of the present
document to specify terminal equipment requirements which enable manufacturers and service providers to enable good
quality end-to-end speech performance as perceived by the user.
In addition to basic testing procedures, the present document describes advanced testing procedures taking into account
further quality parameters as perceived by the user.
It is the intention of the present document to describe terminal performance parameters in such way that the remaining
variation of parameters can be assessed purely by the E-model.

Kakovost prenosa govora in večpredstavnih vsebin (STQ) - Prenosne zahteve za ozkopasovne terminale VoIP (ročne in naglavne) glede na kakovost storitev (QoS), kot jih dojema uporabnik

V tem dokumentu so podane zahteve glede učinkovitosti prenosa govora za ročne in naglavne 4-kHz ozkopasovne terminale VoIP; obravnava vse vrste terminalov na podlagi naslova IP, vključno z brezžičnimi in programskimi telefoni.
V nasprotju z ostalimi standardi, ki opredeljujejo minimalne zahteve glede učinkovitosti, je namen tega dokumenta določiti zahteve za terminalsko opremo, ki proizvajalcem in ponudnikom storitev omogočajo, da zagotavljajo dobro kakovost govora od začetka do konca, kot jo dojema uporabnik.
Poleg osnovnih preskusnih postopkov ta dokument opisuje napredne preskusne postopke, ki upoštevajo še druge parametre kakovosti, kot jih dojema uporabnik.
Namen tega dokumenta je opisati parametre zmogljivosti terminalov na način, da je mogoče preostale spremembe parametrov oceniti zgolj z E-modelom.

General Information

Status
Published
Publication Date
25-Mar-2018
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
19-Mar-2018
Due Date
24-May-2018
Completion Date
26-Mar-2018

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SLOVENSKI STANDARD
SIST ES 202 737 V1.7.1:2018
01-maj-2018
.DNRYRVWSUHQRVDJRYRUDLQYHþSUHGVWDYQLKYVHELQ 674 3UHQRVQH]DKWHYH]D
R]NRSDVRYQHWHUPLQDOH9R,3 URþQHLQQDJODYQH JOHGHQDNDNRYRVWVWRULWHY 4R6 
NRWMLKGRMHPDXSRUDEQLN
Speech and multimedia Transmission Quality (STQ) - Transmission requirements for

narrowband VoIP terminals (handset and headset) from a QoS perspective as perceived

by the user
Ta slovenski standard je istoveten z: ETSI ES 202 737 V1.7.1 (2017-09)
ICS:
33.050.01 Telekomunikacijska Telecommunication terminal
terminalska oprema na equipment in general
splošno
SIST ES 202 737 V1.7.1:2018 en

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

---------------------- Page: 1 ----------------------
SIST ES 202 737 V1.7.1:2018
---------------------- Page: 2 ----------------------
SIST ES 202 737 V1.7.1:2018
ETSI ES 202 737 V1.7.1 (2017-09)
ETSI STANDARD
Speech and multimedia Transmission Quality (STQ);
Transmission requirements for narrowband
VoIP terminals (handset and headset)
from a QoS perspective as perceived by the user
---------------------- Page: 3 ----------------------
SIST ES 202 737 V1.7.1:2018
2 ETSI ES 202 737 V1.7.1 (2017-09)
Reference
RES/STQ-256
Keywords
narrowband, quality, speech, telephony, terminal,
VoIP
ETSI
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GSM® and the GSM logo are trademarks registered and owned by the GSM Association.

ETSI
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SIST ES 202 737 V1.7.1:2018
3 ETSI ES 202 737 V1.7.1 (2017-09)
Contents

Intellectual Property Rights ................................................................................................................................ 5

Foreword ............................................................................................................................................................. 5

Modal verbs terminology .................................................................................................................................... 5

Introduction ........................................................................................................................................................ 5

1 Scope ........................................................................................................................................................ 6

2 References ................................................................................................................................................ 6

2.1 Normative references ......................................................................................................................................... 6

2.2 Informative references ........................................................................................................................................ 7

3 Definitions and abbreviations ................................................................................................................... 8

3.1 Definitions .......................................................................................................................................................... 8

3.2 Abbreviations ..................................................................................................................................................... 8

4 General considerations ............................................................................................................................. 9

4.1 Default coding algorithm .................................................................................................................................... 9

4.2 End-to-end considerations ................................................................................................................................ 10

5 Test equipment ....................................................................................................................................... 10

5.1 IP half channel measurement adaptor ............................................................................................................... 10

5.2 Environmental conditions for tests ................................................................................................................... 10

5.3 Accuracy of measurements and test signal generation ..................................................................................... 11

5.4 Network impairment simulation ....................................................................................................................... 11

5.5 Acoustic environment ....................................................................................................................................... 12

5.6 Influence of terminal delay on measurements .................................................................................................. 12

6 Requirements and associated measurement methodologies ................................................................... 13

6.1 Notes ................................................................................................................................................................ 13

6.2 Test setup.......................................................................................................................................................... 13

6.2.1 General ........................................................................................................................................................ 13

6.2.2 Setup for handsets and headsets .................................................................................................................. 14

6.2.3 Position and calibration of HATS ............................................................................................................... 14

6.2.4 Test signal levels ......................................................................................................................................... 15

6.2.5 Setup of background noise simulation ........................................................................................................ 15

6.2.6 Setup of variable echo path ......................................................................................................................... 15

6.3 Coding independent parameters ....................................................................................................................... 16

6.3.1 Send frequency response ............................................................................................................................ 16

6.3.2 Send Loudness Rating (SLR)...................................................................................................................... 17

6.3.3 Mic mute ..................................................................................................................................................... 17

6.3.4 Linearity range for SLR .............................................................................................................................. 18

6.3.5 Send distortion ............................................................................................................................................ 19

6.3.6 Out-of-band signals in send direction ......................................................................................................... 19

6.3.7 Send noise ................................................................................................................................................... 20

6.3.8 Sidetone Masking Rating STMR (mouth to ear) ........................................................................................ 20

6.3.9 Sidetone delay ............................................................................................................................................. 21

6.3.10 Terminal Coupling Loss weighted (TCLw) ................................................................................................ 22

6.3.11 Stability loss................................................................................................................................................ 22

6.3.12 Receive frequency response ........................................................................................................................ 23

6.3.13 Receive Loudness Rating (RLR) ................................................................................................................ 26

6.3.14 Receive distortion ....................................................................................................................................... 26

6.3.15 Out-of-band signals in receive direction ..................................................................................................... 27

6.3.16 Minimum activation level and sensitivity in receive direction ................................................................... 27

6.3.17 Receive noise .............................................................................................................................................. 27

6.3.18 Automatic level control in receive .............................................................................................................. 28

6.3.19 Double talk performance ............................................................................................................................ 28

6.3.19.1 General .................................................................................................................................................. 28

6.3.19.2 Attenuation range in send direction during double talk A .............................................................. 28

H,S,dt
ETSI
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4 ETSI ES 202 737 V1.7.1 (2017-09)

6.3.19.3 Attenuation range in receive direction during double talk A ......................................................... 29

H,R,dt

6.3.19.4 Detection of echo components during double talk ................................................................................ 30

6.3.19.5 Minimum activation level and sensitivity of double talk detection ....................................................... 31

6.3.20 Switching characteristics ............................................................................................................................ 31

6.3.20.1 Note ....................................................................................................................................................... 31

6.3.20.2 Activation in send direction .................................................................................................................. 31

6.3.20.3 Silence suppression and comfort noise generation ................................................................................ 32

6.3.21 Background noise performance .................................................................................................................. 32

6.3.21.1 Performance in send direction in the presence of background noise ..................................................... 32

6.3.21.2 Speech quality in the presence of background noise ............................................................................. 33

6.3.21.3 Quality of background noise transmission (with far end speech).......................................................... 34

6.3.22 Quality of echo cancellation ....................................................................................................................... 34

6.3.22.1 Temporal echo effects ........................................................................................................................... 34

6.3.22.2 Spectral echo attenuation ...................................................................................................................... 35

6.3.22.3 Occurrence of artefacts ......................................................................................................................... 35

6.3.22.4 Variable echo path................................................................................................................................. 35

6.3.23 Variant impairments; network dependant ................................................................................................... 36

6.3.23.1 Clock accuracy send .............................................................................................................................. 36

6.3.23.2 Clock accuracy receive ......................................................................................................................... 36

6.3.23.3 Send packet delay variation................................................................................................................... 37

6.3.24 Send and receive delay - round trip delay ................................................................................................... 37

6.4 Codec specific requirements............................................................................................................................. 39

6.4.1 Objective listening speech quality MOS-LQO in send direction ................................................................ 39

6.4.2 Objective listening quality MOS-LQO in receive direction ....................................................................... 40

6.4.3 Quality of jitter buffer adjustment .............................................................................................................. 41

Annex A (informative): Processing delays in VoIP terminals ............................................................ 43

Annex B (informative): Example IP delay variation ........................................................................... 46

Annex C (informative): Bibliography ................................................................................................... 47

History .............................................................................................................................................................. 48

ETSI
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5 ETSI ES 202 737 V1.7.1 (2017-09)
Intellectual Property Rights
Essential patents

IPRs essential or potentially essential to the present document may have been declared to ETSI. The information

pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found

in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in

respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web

server (https://ipr.etsi.org/).

Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee

can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web

server) which are, or may be, or may become, essential to the present document.
Trademarks

The present document may include trademarks and/or tradenames which are asserted and/or registered by their owners.

ETSI claims no ownership of these except for any which are indicated as being the property of ETSI, and conveys no

right to use or reproduce any trademark and/or tradename. Mention of those trademarks in the present document does

not constitute an endorsement by ETSI of products, services or organizations associated with those trademarks.

Foreword

This ETSI Standard (ES) has been produced by ETSI Technical Committee Speech and multimedia Transmission

Quality (STQ).
Modal verbs terminology

In the present document "shall", "shall not", "should", "should not", "may", "need not", "will", "will not", "can" and

"cannot" are to be interpreted as described in clause 3.2 of the ETSI Drafting Rules (Verbal forms for the expression of

provisions).

"must" and "must not" are NOT allowed in ETSI deliverables except when used in direct citation.

Introduction

Traditionally, the analogue and digital telephones were interfacing switched-circuit 64 kbit/s PCM networks. With the

fast growth of IP networks, terminals directly interfacing packet-switched networks (VoIP) are being rapidly

introduced. Such IP network edge devices may include gateways, specifically designed IP phones, soft phones or other

devices connected to the IP based networks and providing telephony service. Since the IP networks will be in many

cases interworking with the traditional PSTN and private networks, many of the basic transmission requirements have

to be harmonised with specifications for traditional digital terminals. However, due to the unique characteristics of the

IP networks including packet loss, delay, etc. new performance specifications, as well as appropriate measuring

methods, will have to be developed. Terminals are getting increasingly complex, advanced signal processing is used to

address the IP specific issues. Also, the VoIP terminals may use other than 64 kbit/s PCM (Recommendation ITU-T

G.711 [7]) speech algorithms.

The advanced signal processing of terminals is targeted to speech signals. Therefore, wherever possible speech signals

are used for testing in order to achieve mostly realistic test conditions and meaningful results.

The present document provides speech transmission performance for narrowband VoIP handset and headset terminals.

NOTE: Requirement limits are given in tables, the associated curve when provided is given for illustration.

ETSI
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SIST ES 202 737 V1.7.1:2018
6 ETSI ES 202 737 V1.7.1 (2017-09)
1 Scope

The present document provides speech transmission performance requirements for 4 kHz narrowband VoIP handset and

headset terminals; it addresses all types of IP based terminals, including wireless and soft phones.

In contrast to other standards which define minimum performance requirements it is the intention of the present

document to specify terminal equipment requirements which enable manufacturers and service providers to enable good

quality end-to-end speech performance as perceived by the user.

In addition to basic testing procedures, the present document describes advanced testing procedures taking into account

further quality parameters as perceived by the user.

It is the intention of the present document to describe terminal performance parameters in such way that the remaining

variation of parameters can be assessed purely by the E-model.
2 References
2.1 Normative references

References are either specific (identified by date of publication and/or edition number or version number) or

non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the

referenced document (including any amendments) applies.

Referenced documents which are not found to be publicly available in the expected location might be found at

http://docbox.etsi.org/Reference.

NOTE: While any hyperlinks included in this clause were valid at the time of publication ETSI cannot guarantee

their long term validity.

The following referenced documents are necessary for the application of the present document.

[1] ETSI EN 300 726: "Digital cellular telecommunications system (Phase 2+) (GSM); Enhanced Full

Rate (EFR) speech transcoding (GSM 06.60)".

[2] ETSI TS 126 171: "Digital cellular telecommunications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); LTE; Speech codec speech processing functions; Adaptive

Multi-Rate - Wideband (AMR-WB) speech codec; General description (3GPP TS 26.171)".

[3] Recommendation ITU-T G.107: "The E-model: a computational model for use in transmission

planning".
[4] Recommendation ITU-T G.108: "Application of the E-model: A planning guide".

[5] Recommendation ITU-T G.109: "Definition of categories of speech transmission quality".

[6] Recommendation ITU-T G.122: "Influence of national systems on stability and talker echo in

international connections".

[7] Recommendation ITU-T G.711: "Pulse code modulation (PCM) of voice frequencies".

[8] Recommendation ITU-T G.723.1: "Dual rate speech coder for multimedia communications

transmitting at 5.3 and 6.3 kbit/s".

[9] Recommendation ITU-T G.726: "40, 32, 24, 16 kbit/s Adaptive Differential Pulse Code

Modulation (ADPCM)".

[10] Recommendation ITU-T G.729: "Coding of speech at 8 kbit/s using conjugate-structure

algebraic-code-excited linear prediction (CS-ACELP)".

[11] Recommendation ITU-T G.729.1: "G.729-based embedded variable bit-rate coder: An 8-32 kbit/s

scalable wideband coder bitstream interoperable with G.729".
ETSI
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SIST ES 202 737 V1.7.1:2018
7 ETSI ES 202 737 V1.7.1 (2017-09)
[12] Recommendation ITU-T P.56: "Objective measurement of active speech level".
[13] Recommendation ITU-T P.57: "Artificial ears".
[14] Recommendation ITU-T P.58: "Head and torso simulator for telephonometry".

[15] Recommendation ITU-T P.64: "Determination of sensitivity/frequency characteristics of local

telephone systems".

[16] Recommendation ITU-T P.79: "Calculation of loudness ratings for telephone sets".

[17] Recommendation ITU-T P.340: "Transmission characteristics and speech quality parameters of

hands-free terminals".
[18] Recommendation ITU-T P.380: "Electro-acoustic measurements on headsets".
[19] Recommendation ITU-T P.501: "Test signals for use in telephonometry".

[20] Recommendation ITU-T P.502: "Objective test methods for speech communication systems using

complex test signals".

[21] Recommendation ITU-T P.581: "Use of head and torso simulator for hands-free and handset

terminal testing".

[22] IEC 61260-1: "Electroacoustics - Octave-band and fractional-octave-band filters - Part 1:

Specifications".
[23] Recommendation ITU-T P.800.1: "Mean Opinion Score (MOS) terminology".

[24] ETSI ES 202 739: "Speech and multimedia Transmission Quality (STQ); Transmission

requirements for wideband VoIP terminals (handset and headset) from a QoS perspective as

perceived by the user".

[25] ETSI TS 103 224: "Speech and multimedia Transmission Quality (STQ); A sound field

reproduction method for terminal testing including a background noise database".

[26] Recommendation ITU-T P.863: "Perceptual objective listening quality assessment".

[27] Recommendation ITU-T P.863.1: "Application guide for Recommendation ITU-T P.863".

[28] Recommendation ITU-T P.1010: "Fundamental voice transmission objectives for VoIP terminals

and gateways".
[29] IETF RFC 3550: "RTP: A Transport Protocol for Real-Time Applications".
2.2 Informative references

References are either specific (identified by date of publication and/or edition number or version number) or

non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the

referenced document (including any amendments) applies.

NOTE: While any hyperlinks included in this clause were valid at the time of publication ETSI cannot guarantee

their long term validity.

The following referenced documents are not necessary for the application of the present document but they assist the

user with regard to a particular subject area.

[i.1] ETSI EG 201 377-1: "Speech and multimedia Transmission Quality (STQ); Specification and

measurement of speech transmission quality; Part 1: Introduction to objective comparison

measurement methods for one-way speech quality across networks".

[i.2] ETSI EG 202 425: "Speech Processing, Transmission and Quality Aspects (STQ); Definition and

implementation of VoIP reference point".
ETSI
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8 ETSI ES 202 737 V1.7.1 (2017-09)

[i.3] ETSI EG 202 396-3: "Speech and multimedia Transmission Quality (STQ); Speech Quality

performance in the presence of background noise; Part 3: Background noise transmission -

Objective test methods".
[i.4] NIST Net .
NOTE: Available at https://www-x.antd.nist.gov/itg/nistnet/.
[i.5] Netem .
NOTE: Available at http://www.linuxfoundation.org/en/Net:Netem.

[i.6] Trace Control for Netem (TCN): A. Keller, "Trace Control for Netem", Semester Thesis

SA-2006-15, ETH Zürich, 2006.
3 Definitions and abbreviations
3.1 Definitions

For the purposes of the present document, the following terms and definitions apply:

artificial ear: device for the calibration of earphones incorporating an acoustic coupler and a calibrated microphone for

the measurement of the sound pressure and having an overall acoustic impedance similar to that of the median adult

human ear over a given frequency band

codec: combination of an analogue-to-digital encoder and a digital-to-analogue decoder operating in opposite directions

of transmission in the same equipment

Composite Source Signal (CSS): signal composed in time by various signal elements

diffuse field equalization: equalization of the HATS sound pick-up, equalization of the difference, in dB, between the

spectrum level of the acoustic pressure at the ear Drum Reference Point (DRP) and the spectrum level of the acoustic

pressure at the HATS Reference Point (HRP) in a diffuse sound field with the HATS absent using the reverse nominal

curve given in table 3 of Recommendation ITU-T P.58 [14]

Ear Reference Point (ERP): virtual point for geometric reference located at the entrance to the listener's ear,

traditionally used for calculating telephonometric loudness ratings

ear-Drum Reference Point (DRP): point located at the end of the ear canal, corresponding to the ear-drum position

freefield reference point: point located in the free sound field, at least in 1,5 m distance from a sound source radiating

in free air

NOTE: In case of a head and torso simulator (HATS) in the centre of the artificial head with no artificial head

present.

Head And Torso Simulator (HATS) for telephonometry: manikin extending downward from the top of the head to

the waist, designed to simulate the sound pick-up characteristics and the acoustic diffraction produced by a median

human adult and to reproduce the acoustic field generated by the human mouth

Mouth Reference Point (MRP): point located on axis and 25 mm in front of the lip plane of a mouth simulator

nominal setting of the volume control: when a receive volume control is provided, the setting which is closest to the

nominal RLR of 2 dB
3.2 Abbreviations
For the purposes of the present document, the following abbreviations apply:
AM-FM Amplitude Modulation-Frequency Modulation
AMR Adaptative Multi-Rate
ETSI
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SIST ES 202 737 V1.7.1:2018
9 ETSI ES 202 737 V1.7.1 (2017-09)
AMR-NB Adaptive Multi-Rate NarrowBand
CS Composite Source
CSS Composite Source Signal
DRP ear Drum Reference Point
EC Echo Canceller
EFR Enhanced Full Rate
EL Echo Loss
ERP Ear Reference Point
ETH Eidgenössische Technische Hochschule
FFT Fast Fourrier Transform
G-MOS-LQOn Overall transmission quality narrowband
GSM Global System for Mobile communications
HATS Head And Torso Simulator
IEC International Electrotechnical Commission
IP Internet Protocol
IPDV IP Packet Delay Variation

ITU-T International Telecommunication Union - Telecommunication standardization sector

MOS Mean Opinion Score
MOS-LQOy Mean Opinion Score - Listening Quality Objective

NOTE: y being N for narrow-band, M for mixed and S for superwideband. See Recommendation ITU-T

P.800.1 [23].
MRP Mouth Reference Point
NIST N
...

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