SIST ES 202 739 V1.8.1:2020

SLOVENSKI STANDARD
SIST ES 202 739 V1.8.1:2020
01-julij-2020
Kakovost prenosa govora in večpredstavnih vsebin (STQ) - Prenosne zahteve za
širokopasovne terminale VoIP (ročne in naglavne) glede na kakovost storitev
(QoS), kot jo dojema uporabnik
Speech and multimedia Transmission Quality (STQ) - Transmission requirements for

wideband VoIP terminals (handset and headset) from a QoS perspective as perceived by

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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Intellectual Property Rights ................................................................................................................................ 5

Foreword ............................................................................................................................................................. 5

Modal verbs terminology .................................................................................................................................... 5

Introduction ........................................................................................................................................................ 5

1 Scope ........................................................................................................................................................ 6

2 References ................................................................................................................................................ 6

2.1 Normative references ......................................................................................................................................... 6

2.2 Informative references ........................................................................................................................................ 7

3 Definition of terms, symbols and abbreviations ....................................................................................... 8

3.1 Terms .................................................................................................................................................................. 8

3.2 Symbols .............................................................................................................................................................. 9

3.3 Abbreviations ..................................................................................................................................................... 9

4 General considerations ........................................................................................................................... 10

4.1 Coding algorithm .............................................................................................................................................. 10

4.2 End-to-end considerations ................................................................................................................................ 10

5 Test equipment ....................................................................................................................................... 10

5.1 IP half channel measurement adaptor ............................................................................................................... 10

5.2 Environmental conditions for tests ................................................................................................................... 10

5.3 Accuracy of measurements and test signal generation ..................................................................................... 11

5.4 Network impairment simulation ....................................................................................................................... 11

5.5 Acoustic environment ....................................................................................................................................... 12

5.6 Influence of terminal delay on measurements .................................................................................................. 12

6 Requirements and associated measurement methodologies ................................................................... 12

6.1 Notes ................................................................................................................................................................ 12

6.2 Test setup.......................................................................................................................................................... 12

6.2.1 General ........................................................................................................................................................ 12

6.2.2 Setup for handsets and headsets .................................................................................................................. 13

6.2.3 Position and calibration of HATS ............................................................................................................... 14

6.2.4 Test signal levels ......................................................................................................................................... 14

6.2.5 Setup of background noise simulation ........................................................................................................ 14

6.2.6 Setup of variable echo path ......................................................................................................................... 14

6.2.7 Setup for testing positionial robustness of handsets ................................................................................... 16

6.3 Coding independent parameters ....................................................................................................................... 17

6.3.1 Send frequency response ............................................................................................................................ 17

6.3.1.1 Send frequency response - nominal position ......................................................................................... 17

6.3.1.2 Send frequency response - positional robustness .................................................................................. 18

6.3.2 Send Loudness Rating (SLR)...................................................................................................................... 18

6.3.2.1 Send Loudness Rating (SLR) - nominal position .................................................................................. 18

6.3.2.2 Send Loudness Rating (SLR) - positional robustness ........................................................................... 19

6.3.3 Mic mute ..................................................................................................................................................... 19

6.3.4 Quality of send AGC (Automatic Gain Control) ........................................................................................ 19

6.3.5 Send distortion ............................................................................................................................................ 19

6.3.6 Out-of-band signals in send direction ......................................................................................................... 20

6.3.7 Send noise ................................................................................................................................................... 21

6.3.8 SideTone Masking Rating STMR (mouth to ear) ....................................................................................... 21

6.3.9 Sidetone delay ............................................................................................................................................. 22

6.3.10 Terminal Coupling Loss (TCL) .................................................................................................................. 22

6.3.11 Stability loss................................................................................................................................................ 23

6.3.12 Receive frequency response ........................................................................................................................ 24

6.3.12.1 Receive frequency response - nominal position .................................................................................... 24

6.3.12.2 Receive frequency response - positional robustness ............................................................................. 27

6.3.13 Receive Loudness Rating (RLR) ................................................................................................................ 27

6.3.13.1 Receive Loudness Rating (RLR) - nominal position ............................................................................ 27

6.3.13.2 Receive Loudness Rating (RLR) - positional robustness ...................................................................... 28

6.3.14 Receive distortion ....................................................................................................................................... 28

6.3.15 Out-of-band signals in receive direction ..................................................................................................... 29

6.3.16 Minimum activation level and sensitivity in receive direction ................................................................... 29

6.3.17 Receive noise .............................................................................................................................................. 29

6.3.18 Automatic level control in receive .............................................................................................................. 30

6.3.19 Double talk performance ............................................................................................................................ 30

6.3.19.1 General .................................................................................................................................................. 30

6.3.19.2 Attenuation range in send direction during double talk A .............................................................. 30

6.3.19.3 Attenuation range in receive direction during double talk A ......................................................... 31

6.3.19.4 Detection of echo components during double talk ................................................................................ 32

6.3.19.5 Minimum activation level and sensitivity of double talk detection ....................................................... 33

6.3.20 Switching characteristics ............................................................................................................................ 34

6.3.20.1 Note ....................................................................................................................................................... 34

6.3.20.2 Activation in send direction .................................................................................................................. 34

6.3.20.3 Silence suppression and comfort noise generation ................................................................................ 34

6.3.21 Background noise performance .................................................................................................................. 35

6.3.21.1 Performance in send in the presence of background noise .................................................................... 35

6.3.21.2 Speech quality in the presence of background noise ............................................................................. 35

6.3.21.3 Quality of background noise transmission (with far end speech).......................................................... 36

6.3.21.4 Positional Robustness of Speech Quality in the Presence of Background Noise .................................. 37

6.3.22 Quality of echo cancellation ....................................................................................................................... 37

6.3.22.1 Temporal echo effects ........................................................................................................................... 37

6.3.22.2 Spectral echo attenuation ...................................................................................................................... 38

6.3.22.3 Occurrence of artefacts ......................................................................................................................... 38

6.3.22.4 Variable echo path................................................................................................................................. 38

6.3.23 Variant impairments ................................................................................................................................... 39

6.3.23.1 Clock accuracy send .............................................................................................................................. 39

6.3.23.2 Clock accuracy receive ......................................................................................................................... 39

6.3.23.3 Send packet delay variation................................................................................................................... 40

6.3.24 Send and receive delay - round trip delay ................................................................................................... 40

6.4 Codec specific requirements............................................................................................................................. 42

6.4.1 Objective listening speech quality MOS-LQO in send direction ................................................................ 42

6.4.2 Objective listening speech quality MOS-LQO in receive direction............................................................ 43

6.4.3 Quality of jitter buffer adjustment .............................................................................................................. 45

Annex A (informative): Processing delays in VoIP terminals ............................................................ 47

Annex B (informative): Optimum frequency responses for wideband transmission in receive

direction - underlying subjective experiments ............................................ 50

Annex C (informative): Bibliography ................................................................................................... 52

History .............................................................................................................................................................. 53

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This ETSI Standard (ES) has been produced by ETSI Technical Committee Speech and multimedia Transmission

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Traditionally, analogue and digital telephones were interfacing switched-circuit 64 kbit/s PCM networks. With the fast

growth of IP networks, wideband terminals providing higher audio-bandwidth and directly interfacing packet-switched

networks (VoIP) are being rapidly introduced. Such IP network edge devices may include gateways, specifically

designed IP phones, soft phones or other devices connected to the IP based networks and providing telephony service.

Since the IP networks will be in many cases interworking with the traditional PSTN and private networks, many of the

basic transmission requirements have to be harmonised with specifications for traditional digital terminals. However,

due to the unique characteristics of the IP networks including packet loss, delay, etc., new performance specification, as

well as appropriate measurement methods, will have to be developed. Terminals are getting increasingly complex,

The advanced signal processing of terminals is targeted to speech signals. Therefore, wherever possible speech signals

are used for testing in order to achieve mostly realistic test conditions and meaningful results.

The present document provides speech transmission performance requirements for wideband VoIP handset and headset

NOTE: Requirement limits are given in tables, the associated curve when provided is given for illustration.

The present document provides speech transmission performance requirements for 8 kHz wideband VoIP handset and

headset terminals; it addresses all types of IP based terminals, including wireless and soft phones.

DECT terminals are covered in ETSI EN 300 175-8 [i.9] and ETSI EN 300 176-2 [i.10].

In contrast to other standards which define minimum performance requirements it is the intention of the present

document to specify terminal equipment requirements which enable manufacturers and service providers to enable good

In addition to basic testing procedures, the present document describes advanced testing procedures taking into account

References are either specific (identified by date of publication and/or edition number or version number) or

non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the

Referenced documents which are not found to be publicly available in the expected location might be found at

NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee

The following referenced documents are necessary for the application of the present document.

[1] Recommendation ITU-T G.107: "The E-model: a computational model for use in transmission

[3] Recommendation ITU-T G.109: "Definition of categories of speech transmission quality".

[6] Recommendation ITU-T G.722.1: "Low-complexity coding at 24 and 32 kbit/s for hands-free

[7] Recommendation ITU-T G.729.1: "G.729-based embedded variable bit-rate coder: An 8-32 kbit/s

[11] Recommendation ITU-T P.64: "Determination of sensitivity/frequency characteristics of local

[12] Recommendation ITU-T P.79: "Calculation of loudness ratings for telephone sets".

[13] Recommendation ITU-T P.340: "Transmission characteristics and speech quality parameters of

[16] Recommendation ITU-T P.502: "Objective test methods for speech communication systems using

[17] Recommendation ITU-T P.581: "Use of head and torso simulator for hands-free and handset

[18] IEC 61260-1: "Electroacoustics - Octave-band and fractional-octave-band filters - Part 1:

[19] TIA-920.130 Revision B (April 2018): "Telecommunications Communications Products

Transmission Requirements for Digital Interface Communications Devices with Headsets".

[20] ETSI TS 103 224: "Speech and multimedia Transmission Quality (STQ); A sound field

[21] Recommendation ITU-T P.863: "Perceptual objective listening quality prediction".

[22] Recommendation ITU-T P.863.1: "Application Guide for Recommendation ITU-T P.863".

[23] ETSI ES 202 737: "Speech and multimedia Transmission Quality (STQ); Transmission

requirements for narrowband VoIP terminals (handset and headset) from a QoS perspective as

[24] Recommendation ITU-T P.1010: "Fundamental voice transmission objectives for VoIP terminals

[25] Recommendation ITU-T G.722.2: "Wideband coding of speech at around 16 kbit/s using Adaptive

[27] Recommendation ITU-T G.122: "Influence of national systems on stability and talker echo in

[29] Recommendation ITU-T G.711: "Pulse code modulation (PCM) of voice frequencies".

[30] Recommendation ITU-T G.729: "Coding of speech at 8 kbit/s using conjugate-structure algebraic-

[31] Recommendation ITU-T G.723.1: "Dual rate speech coder for multimedia communications

References are either specific (identified by date of publication and/or edition number or version number) or

non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the

NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee

The following referenced documents are not necessary for the application of the present document but they assist the

[i.1] ETSI EG 201 377-1: "Speech and multimedia Transmission Quality (STQ); Specification and

measurement of speech transmission quality; Part 1: Introduction to objective comparison

[i.2] ETSI EG 202 425: "Speech Processing, Transmission and Quality Aspects (STQ); Definition and

[i.3] ETSI EG 202 396-3: "Speech and multimedia Transmission Quality (STQ); Speech Quality

performance in the presence of background noise; Part 3: Background noise transmission -

[i.6] DAGA 2008: "Testing Wideband Terminals", March 10-13, Dresden, Proceedings. Poschen S.,

[i.7] ETSI ES 202 739 (V1.2.1): "Speech Processing, Transmission and Quality Aspects (STQ);

Transmission requirements for wideband VoIP terminals (handset and headset) from a QoS

[i.9] ETSI EN 300 175-8: "Digital Enhanced Cordless Telecommunications (DECT); Common

[i.10] ETSI EN 300 176-2: "Digital Enhanced Cordless Telecommunications (DECT); Test

artificial ear: device for the calibration of earphones incorporating an acoustic coupler and a calibrated microphone for

the measurement of the sound pressure and having an overall acoustic impedance similar to that of the median adult

codec: combination of an analogue-to-digital encoder and a digital-to-analogue decoder operating in opposite directions

diffuse field equalization: equalization of the HATS sound pick-up, equalization of the difference, in dB, between the

spectrum level of the acoustic pressure at the ear-Drum Reference Point (DRP) and the spectrum level of the acoustic

pressure at the HATS Reference Point (HRP) in a diffuse sound field with the HATS absent using the reverse nominal

ear-Drum Reference Point (DRP): point located at the end of the ear canal, corresponding to the ear-drum position

freefield reference point: point located in the free sound field, at least in 1,5 m distance from a sound source radiating