The present document will provide speech transmission performance requirements for narrowband VoIP loudspeaking
and hands-free terminals; it addresses all types of IP based terminals, including wireless, softphones and group audio
terminals.
In contrast to other standards which define minimum performance requirements it is the intention of the present
document to specify terminal equipment requirements which enable manufacturers and service providers to enable good
quality end-to-end speech performance as perceived by the user.
In addition to basic testing procedures, the present document describes advanced testing procedures taking into account
further quality parameters as perceived by the user.
NOTE: The present document does not concern headset terminals.

Kakovost prenosa govora in večpredstavnih vsebin (STQ) - Prenosne zahteve za ozkopasovne zvočniške in prostoročne terminale VoIP glede na kakovost storitev (QoS), kot jih dojema uporabnik

V tem dokumentu so podane zahteve glede učinkovitosti prenosa govora za ozkopasovne zvočniške in prostoročne terminale VoIP; obravnava vse vrste terminalov na podlagi naslova IP, vključno z brezžičnimi in programskimi telefoni ter terminali za skupinske zvočne klice.
V nasprotju z ostalimi standardi, ki opredeljujejo minimalne zahteve glede učinkovitosti, je namen tega dokumenta določiti zahteve za terminalsko opremo, ki proizvajalcem in ponudnikom storitev omogočajo, da zagotavljajo dobro kakovost govora od začetka do konca, kot jo dojema uporabnik.
Poleg osnovnih preskusnih postopkov ta dokument opisuje napredne preskusne postopke, ki upoštevajo še druge parametre kakovosti, kot jih dojema uporabnik.
OPOMBA: Ta dokument ne zadeva naglavnih terminalov.

General Information

Status
Published
Publication Date
19-Jan-2017
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
09-Jan-2017
Due Date
16-Mar-2017
Completion Date
20-Jan-2017

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SLOVENSKI STANDARD
SIST ES 202 738 V1.5.1:2017
01-marec-2017
.DNRYRVWSUHQRVDJRYRUDLQYHþSUHGVWDYQLKYVHELQ 674 3UHQRVQH]DKWHYH]D
R]NRSDVRYQH]YRþQLãNHLQSURVWRURþQHWHUPLQDOH9R,3JOHGHQDNDNRYRVWVWRULWHY
4R6 NRWMLKGRMHPDXSRUDEQLN
Speech and multimedia Transmission Quality (STQ) - Transmission requirements for
narrowband VoIP loudspeaking and handsfree terminals from a QoS perspective as
perceived by the user
Ta slovenski standard je istoveten z: ETSI ES 202 738 V1.5.1 (2017-01)
ICS:
33.050.01 Telekomunikacijska Telecommunication terminal
terminalska oprema na equipment in general
splošno
SIST ES 202 738 V1.5.1:2017 en

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

---------------------- Page: 1 ----------------------
SIST ES 202 738 V1.5.1:2017
---------------------- Page: 2 ----------------------
SIST ES 202 738 V1.5.1:2017
ETSI ES 202 738 V1.5.1 (2017-01)
ETSI STANDARD
Speech and multimedia Transmission Quality (STQ);
Transmission requirements for narrowband
VoIP loudspeaking and handsfree terminals
from a QoS perspective as perceived by the user
---------------------- Page: 3 ----------------------
SIST ES 202 738 V1.5.1:2017
2 ETSI ES 202 738 V1.5.1 (2017-01)
Reference
RES/STQ-243
Keywords
handsfree, loudspeaking, narrowband, quality,
speech, terminal, VoIP
ETSI
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Important notice
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Copyright Notification

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The copyright and the foregoing restriction extend to reproduction in all media.
© European Telecommunications Standards Institute 2017.
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DECT , PLUGTESTS , UMTS and the ETSI logo are Trade Marks of ETSI registered for the benefit of its Members.

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of the 3GPP Organizational Partners.

GSM® and the GSM logo are Trade Marks registered and owned by the GSM Association.

ETSI
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SIST ES 202 738 V1.5.1:2017
3 ETSI ES 202 738 V1.5.1 (2017-01)
Contents

Intellectual Property Rights ................................................................................................................................ 5

Foreword ............................................................................................................................................................. 5

Modal verbs terminology .................................................................................................................................... 5

Introduction ........................................................................................................................................................ 5

1 Scope ........................................................................................................................................................ 6

2 References ................................................................................................................................................ 6

2.1 Normative references ......................................................................................................................................... 6

2.2 Informative references ........................................................................................................................................ 7

3 Definitions and abbreviations ................................................................................................................... 8

3.1 Definitions .......................................................................................................................................................... 8

3.2 Abbreviations ..................................................................................................................................................... 9

4 General considerations ........................................................................................................................... 10

4.1 Default Coding Algorithm ................................................................................................................................ 10

4.2 End-to-end considerations ................................................................................................................................ 10

5 Test equipment ....................................................................................................................................... 10

5.1 IP half channel measurement adaptor ............................................................................................................... 10

5.2 Environmental conditions for tests ................................................................................................................... 10

5.3 Accuracy of measurements and test signal generation ..................................................................................... 11

5.4 Network impairment simulation ....................................................................................................................... 11

5.5 Acoustic environment ....................................................................................................................................... 12

5.6 Influence of terminal delay on measurements .................................................................................................. 12

6 Requirements and associated measurement methodologies ................................................................... 13

6.1 Notes ................................................................................................................................................................ 13

6.2 Test setup.......................................................................................................................................................... 13

6.2.1 General ........................................................................................................................................................ 13

6.2.2 Setup for terminal ....................................................................................................................................... 14

6.2.2.1 Hands-free measurements ..................................................................................................................... 14

6.2.2.2 Measurements in loudspeaking mode ................................................................................................... 18

6.2.3 Test signal levels ......................................................................................................................................... 18

6.2.3.1 Send....................................................................................................................................................... 18

6.2.3.2 Receive .................................................................................................................................................. 19

6.2.4 Setup of background noise simulation ........................................................................................................ 19

6.3 Coding independent parameters ....................................................................................................................... 20

6.3.1 Send frequency response ............................................................................................................................ 20

6.3.2 Send Loudness Rating (SLR)...................................................................................................................... 21

6.3.3 Mic mute ..................................................................................................................................................... 21

6.3.4 Send distortion ............................................................................................................................................ 21

6.3.5 Out-of-band signals in send direction ......................................................................................................... 22

6.3.6 Send noise ................................................................................................................................................... 23

6.3.7 Terminal Coupling Loss weighted (TCLw) ................................................................................................ 23

6.3.8 Stability loss................................................................................................................................................ 23

6.3.9 Receive frequency response ........................................................................................................................ 24

6.3.10 Receive Loudness Rating (RLR) ................................................................................................................ 26

6.3.11 Receive Distortion ...................................................................................................................................... 27

6.3.12 Out-of-band signals in receive direction ..................................................................................................... 28

6.3.13 Receive noise .............................................................................................................................................. 28

6.3.14 Double talk performance ............................................................................................................................ 29

6.3.14.1 General .................................................................................................................................................. 29

6.3.14.2 Attenuation range in send direction during double talk A .......................................................... 29

H,S,dt

6.3.14.3 Attenuation range in receive direction during double talk A ...................................................... 30

H,R,dt

6.3.14.4 Detection of echo components during double talk ................................................................................ 31

6.3.14.5 Minimum activation level and sensitivity of double talk detection ....................................................... 32

ETSI
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SIST ES 202 738 V1.5.1:2017
4 ETSI ES 202 738 V1.5.1 (2017-01)

6.3.15 Switching characteristics ............................................................................................................................ 32

6.3.15.1 Note ....................................................................................................................................................... 32

6.3.15.2 Activation in send direction .................................................................................................................. 32

6.3.15.3 Silence suppression and comfort noise generation ................................................................................ 33

6.3.16 Background noise performance .................................................................................................................. 33

6.3.16.1 Performance in send direction in the presence of background noise ..................................................... 33

6.3.16.2 Speech quality in the presence of background noise ............................................................................. 34

6.3.16.3 Quality of background noise transmission (with far end speech).......................................................... 35

6.3.17 Quality of echo cancellation ....................................................................................................................... 35

6.3.17.1 Temporal echo effects ........................................................................................................................... 35

6.3.17.2 Spectral echo attenuation ...................................................................................................................... 36

6.3.17.3 Occurrence of artefacts ......................................................................................................................... 37

6.3.17.4 Variable echo path................................................................................................................................. 37

6.3.18 Variant impairments; network dependant ................................................................................................... 38

6.3.18.1 Clock accuracy send .............................................................................................................................. 38

6.3.18.2 Clock accuracy receive ......................................................................................................................... 38

6.3.18.3 Send delay variation .............................................................................................................................. 38

6.3.19 Send and receive delay - round trip delay ................................................................................................... 39

6.4 Codec specific requirements............................................................................................................................. 41

6.4.1 Objective listening speech quality MOS-LQO in send direction ................................................................ 41

6.4.2 Objective listening quality MOS-LQO in receive direction ....................................................................... 42

6.4.3 Quality of jitter buffer adjustment .............................................................................................................. 43

Annex A (informative): Processing delays in VoIP terminals ............................................................ 46

Annex B (informative): Bibliography ................................................................................................... 49

History .............................................................................................................................................................. 50

ETSI
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SIST ES 202 738 V1.5.1:2017
5 ETSI ES 202 738 V1.5.1 (2017-01)
Intellectual Property Rights

IPRs essential or potentially essential to the present document may have been declared to ETSI. The information

pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found

in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in

respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web

server (https://ipr.etsi.org/).

Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee

can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web

server) which are, or may be, or may become, essential to the present document.
Foreword

This ETSI Standard (ES) has been produced by ETSI Technical Committee Speech and multimedia Transmission

Quality (STQ).
Modal verbs terminology

In the present document "shall", "shall not", "should", "should not", "may", "need not", "will", "will not", "can" and

"cannot" are to be interpreted as described in clause 3.2 of the ETSI Drafting Rules (Verbal forms for the expression of

provisions).

"must" and "must not" are NOT allowed in ETSI deliverables except when used in direct citation.

Introduction

Traditionally, the analogue and digital telephones were interfacing switched-circuit 64 kbit/s PCM networks. With the

fast growth of IP networks, terminals directly interfacing packet-switched networks (VoIP) are being rapidly

introduced. Such IP network edge devices may include specifically designed IP phones, soft phones or other devices

connected to the IP based networks and providing telephony service. Since the IP networks will be in many cases

interworking with the traditional PSTN and private networks, many of the basic transmission requirements have to be

harmonised with specifications for traditional digital terminals. However, due to the unique characteristics of the IP

networks including packet loss, delay, etc. new performance specification, as well as appropriate measuring methods,

will have to be developed. Terminals are getting increasingly complex. Advanced signal processing is used to address

the IP specific issues. Also, the VoIP terminals may use other than 64 kbit/s PCM (Recommendation ITU-T G.711 [7])

speech algorithms.

The advanced signal processing of terminals is targeted to speech signals. Therefore, wherever possible speech signals

are used for testing in order to achieve mostly realistic test conditions and meaningful results.

The present document provides speech transmission performance requirements for narrowband VoIP loudspeaking and

hands-free terminals.

NOTE: Requirement limits are given in tables, the associated curve when provided is given for illustration.

ETSI
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SIST ES 202 738 V1.5.1:2017
6 ETSI ES 202 738 V1.5.1 (2017-01)
1 Scope

The present document will provide speech transmission performance requirements for narrowband VoIP loudspeaking

and hands-free terminals; it addresses all types of IP based terminals, including wireless, softphones and group audio

terminals.

In contrast to other standards which define minimum performance requirements it is the intention of the present

document to specify terminal equipment requirements which enable manufacturers and service providers to enable good

quality end-to-end speech performance as perceived by the user.

In addition to basic testing procedures, the present document describes advanced testing procedures taking into account

further quality parameters as perceived by the user.
NOTE: The present document does not concern headset terminals.
2 References
2.1 Normative references

References are either specific (identified by date of publication and/or edition number or version number) or

non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the

referenced document (including any amendments) applies.

Referenced documents which are not found to be publicly available in the expected location might be found at

http://docbox.etsi.org/Reference.

NOTE: While any hyperlinks included in this clause were valid at the time of publication ETSI cannot guarantee

their long term validity.

The following referenced documents are necessary for the application of the present document.

[1] ETSI I-ETS 300 245-3: "Integrated Services Digital Network (ISDN); Technical characteristics of

telephony terminals; Part 3: Pulse Code Modulation (PCM) A-law, loudspeaking and handsfree

telephony".

[2] ETSI EN 300 726: "Digital cellular telecommunications system (Phase 2+) (GSM); Enhanced Full

Rate (EFR) speech transcoding (GSM 06.60)".

[3] ETSI TS 126 171: "Digital cellular telecommunications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); LTE; Speech codec speech processing functions; Adaptive

Multi-Rate - Wideband (AMR-WB) speech codec; General description (3GPP TS 26.171)".

[4] Recommendation ITU-T G.108: "Application of the E-model: A planning guide".

[5] Recommendation ITU-T G.109: "Definition of categories of speech transmission quality".

[6] Recommendation ITU-T G.122: "Influence of national systems on stability and talker echo in

international connections".

[7] Recommendation ITU-T G.711: "Pulse code modulation (PCM) of voice frequencies".

[8] Recommendation ITU-T G.723.1: "Dual rate speech coder for multimedia communications

transmitting at 5.3 and 6.3 kbit/s".

[9] Recommendation ITU-T G.726: "40, 32, 24, 16 kbit/s Adaptive Differential Pulse Code

Modulation (ADPCM)".

[10] Recommendation ITU-T G.729: "Coding of speech at 8 kbit/s using conjugate-structure algebraic-

code-excited linear prediction (CS-ACELP)".
ETSI
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SIST ES 202 738 V1.5.1:2017
7 ETSI ES 202 738 V1.5.1 (2017-01)

[11] Recommendation ITU-T G.729.1: "G.729-based embedded variable bit-rate coder: An 8-32 kbit/s

scalable wideband coder bitstream interoperable with G.729".

[12] Recommendation ITU-T O.41: "Psophometer for use on telephone-type circuits".

[13] Recommendation ITU-T P.50: "Artificial voices".
[14] Recommendation ITU-T P.56: "Objective measurement of active speech level".
[15] Recommendation ITU-T P.58: "Head and torso simulator for telephonometry".

[16] Recommendation ITU-T P.79: "Calculation of loudness ratings for telephone sets".

[17] Recommendation ITU-T P.310: "Transmission characteristics for narrow-band digital handset and

headset telephones".

[18] Recommendation ITU-T P.340: "Transmission characteristics and speech quality parameters of

hands-free terminals".

[19] Recommendation ITU-T P.342: "Transmission characteristics for narrow-band digital

loudspeaking and hands-free telephony terminals".
[20] Recommendation ITU-T P.501: "Test signals for use in telephonometry".

[21] Recommendation ITU-T P.502: "Objective test methods for speech communication systems using

complex test signals".

[22] Recommendation ITU-T P.581: "Use of head and torso simulator for hands-free and handset

terminal testing".

[23] IEC 61260-1: "Electroacoustics - Octave-band and fractional-octave-band filters -

Part 1: Specifications".
[24] Recommendation ITU-T P.800.1: "Mean Opinion Score (MOS) terminology".

[25] ETSI ES 202 396-1: "Speech and multimedia Transmission Quality (STQ); Speech quality

performance in the presence of background noise; Part 1: Background noise simulation technique

and background noise database".

[26] Recommendation ITU-T P.863.1: "Application guide for Recommendation ITU-T P.863".

[27] Recommendation ITU-T P.863: "Perceptual objective listening quality assessment".

[28] ETSI ES 202 737: "Speech and multimedia Transmission Quality (STQ); Transmission

requirements for narrowband VoIP terminals (handset and headset) from a QoS perspective as

perceived by the user".

[29] Recommendation ITU-T P.1010: "Fundamental voice transmission objectives for VoIP terminals

and gateways".
[30] IETF RFC 3550: "RTP: A Transport Protocol for Real-Time Applications".
2.2 Informative references

References are either specific (identified by date of publication and/or edition number or version number) or

non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the

referenced document (including any amendments) applies.

NOTE: While any hyperlinks included in this clause were valid at the time of publication ETSI cannot guarantee

their long term validity.
ETSI
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SIST ES 202 738 V1.5.1:2017
8 ETSI ES 202 738 V1.5.1 (2017-01)

The following referenced documents are not necessary for the application of the present document but they assist the

user with regard to a particular subject area.

[i.1] ETSI EG 202 425: "Speech Processing, Transmission and Quality Aspects (STQ); Definition and

implementation of VoIP reference point".

[i.2] ETSI EG 202 396-3: "Speech and multimedia Transmission Quality (STQ); Speech Quality

performance in the presence of background noise; Part 3: Background noise transmission -

Objective test methods".
[i.3] NIST Net.
NOTE: Available at https://www-x.antd.nist.gov/itg/nistnet/.
[i.4] Netem.
NOTE: Available at http://www.linuxfoundation.org/en/Net:Netem.

[i.5] ETSI EG 201 377-1: "Speech and multimedia Transmission Quality (STQ); Specification and

measurement of speech transmission quality; Part 1: Introduction to objective comparison

measurement methods for one-way speech quality across networks".
3 Definitions and abbreviations
3.1 Definitions

For the purposes of the present document, the following terms and definitions apply:

artificial ear: device for the calibration of earphones incorporating an acoustic coupler and a calibrated microphone for

the measurement of the sound pressure and having an overall acoustic impedance similar to that of the median adult

human ear over a given frequency band

codec: combination of an analogue-to-digital encoder and a digital-to-analogue decoder operating in opposite directions

of transmission in the same equipment

ear-Drum Reference Point (DRP): point located at the end of the ear canal, corresponding to the ear-drum position

freefield equalization: artificial head is equalized in such a way that for frontal sound incidence in anechoic conditions

the frequency response of the artificial head is flat

freefield reference point: point located in the free sound field, at least in 1,5 m distance from a sound source radiating

in free air

NOTE: In case of a head and torso simulator (HATS) in the centre of the artificial head with no artificial head

present.

group audio terminal: handsfree terminal primarily designed for use by several users which will not be equipped with

a handset

handsfree telephony terminal: telephony terminal using a loudspeaker associated with an amplifier as a telephone

receiver and which can be used without a handset

HATS Hands-Free Reference Point (HATS HFRP): corresponds to a reference point "n" from Recommendation

ITU-T P.58 [15]: "n" is one of the points numbered from 11 to 17 and defined in table 6a of Recommendation ITU-T

P.58 [15] (coordinates of far field front point)

NOTE: The HATS HFRP depends on the location(s) of the microphones of the terminal under test: the

appropriate axis lip-ring/HATS HFRP is to be as close as possible to the axis lip-ring/HFT microphone

under test.

Head And Torso Simulator (HATS) for telephonometry: manikin extending downward from the top of the head to

the waist, designed to simulate the sound pick-up characteristics and the acoustic diffraction produced by a median

human adult and to reproduce the acoustic field generated by the human mouth
ETSI
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SIST ES 202 738 V1.5.1:2017
9 ETSI ES 202 738 V1.5.1 (2017-01)

loudspeaking function: function of a handset telephone using a loudspeaker associated with an amplifier as a

telephone receiver

Mouth Reference Point (MRP): point located on axis and 25 mm in front of the lip plane of a mouth simulator

nominal setting of the volume control: setting which is closest to the nominal RLR

softphone: speech communication system based upon a computer
3.2 Abbreviations
For the purposes of the present document, the following abbreviations apply:
AM-FM Amplitude Modulation - Frequency Modulation
AMR Adaptative Multi-Rate
CS Composite Source
CSS Composite Source Signal
DRP ear Drum Reference Point
EC Echo Canceller
EL Echo Loss
ERP Ear Reference Point
ETH Eidgenössische Technische Hochschule
FFT Fast Fourrier Transform
GSM Global System for Mobile Communications
HATS Head And Torso Simulator
HFRP Hands Free Reference Point
HFT HandsFree Terminal
IEC International Electrotechnical Commission
IP Internet Protocol
IPDV IP Packet Delay Variation

ITU-T International Telecommunication Union - Telecommunication standardization sector

LAN Local Area Network
LE Earphone coupling Loss
MOS Mean Opinion Score
MOS-LQOy Mean Opinion Score - Listening Quality Objective

NOTE: y being N for narrow-band, W for wideband, M for mixed and S for superwideband. See

Recommendation ITU-T P.800.1 [24].
MRP Mouth Reference Point

NIST Net Network Simulation Tool from National Institute of Standards and Technology

NIST National Institute of Standards and Technology
NLP Non Linear Processor
PC Personal Computer
PCM Pulse Code Modulation
PDA Personal Digital Assistance
POLQA Perceptual Objective Listening Quality Assessment
PLC Packet Loss Concealment
PN PseudoNoise
POI Point Of Interconnect
PSTN Public Switched Telephone Network
QoS Quality of Service
RLR Receive Loudness Rating
RLR max Receive Loudness Rating corresponding to the maximum setting of the v
...

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