Information about how to update subscription

Information About How to Update Subscription

Accessing an Acquired Document

Once you have made the payment and received an order confirmation, the electronic document can be downloaded from your online account. You will find the document under the "My Orders" menu, where you can download it to your computer. It is important to know that all electronic files are subject to SIST Copyright, which you will need to comply with.

Payment Processing

For payment processing we are using © Stripe, so we do not store your credit card information. The payment processor is PCI compliant which ensures that your information is being handled in accordance with industry security standards.

Sharing the Standard document with colleagues

Each license you purchase is designated to a single individual for the sole use of that person and cannot be transferred or shared with any other persons including the original purchaser if the recipient differs. A license grants 1 person exclusive access to the purchased documents in perpetuity. Licenses are not transferable. If for instance, you have a team of five individuals that need access to a document then five licenses must be purchased, one for each member. If a new team member is added regardless of the departure of any existing member a new license must be acquired for that individual.

Volume Discounts

You can cost-effectively share electronic versions of publications on your company or organization's computer network. Simply multiply the price of the publication according to the relevant discount.

• 2-3 licenses - 15% discount
• 4-5 licenses - 30% discount
• 6-10 licenses - 50% discount
• more than 10 licenses - 60% discount

Return Policy

As per our Terms & Conditions, iTeh does not accept returns, nor provide a refund for PDF documents. Information: Should you have any doubts about a standard you are interested in, you can refer ask as a question within the Standards page or contact our Customer Service team.