ISO 9001:2000 specifies requirements for a quality management system where an organization
needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
All requirements of this International Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.
Where any requirement(s) of this International Standard cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.
Where exclusions are made, claims of conformity to this International Standard are not acceptable unless these exclusions are limited to requirements within clause 7, and such exclusions do not affect the organization's ability, or responsibility, to provide product that meets customer and applicable regulatory requirements.

  • Standard
    23 pages
    English language
    sale 15% off
  • Standard
    24 pages
    French language
    sale 15% off
  • Standard
    24 pages
    Spanish language
    sale 15% off
  • Standard – translation
    46 pages
    Slovenian and English language
    sale 10% off
    e-Library read for
    1 day

Establishes basic audit principles, criteria and practices, and provides guidelines for establishing, planning, carrying out and documenting audits. Provides guidelines for verifying the existence and implementation of elements of a quality system and for verifying the system's ability to achieve defined quality objectives. Applicable or adaptable to different kinds of industries and organizations.

  • Standard
    7 pages
    English language
    sale 15% off
  • Standard
    7 pages
    French language
    sale 15% off
  • Standard – translation
    18 pages
    Slovenian and English language
    sale 10% off
    e-Library read for
    1 day
  • Standard
    5 pages
    English language
    sale 15% off
  • Standard
    5 pages
    French language
    sale 15% off
  • Standard – translation
    13 pages
    Slovenian and English language
    sale 10% off
    e-Library read for
    1 day
  • Standard
    3 pages
    English language
    sale 15% off
  • Standard
    3 pages
    French language
    sale 15% off
  • Standard – translation
    8 pages
    Slovenian and English language
    sale 10% off
    e-Library read for
    1 day