ETSI TS 101 329-5 V1.1.2 (2002-01)

Telecommunications and Internet Protocol Harmonization Over Networks (TIPHON) Release 3; End-to-end Quality of Service in TIPHON systems; Part 5: Quality of Service (QoS) measurement methodologies

RTS/TIPHON-05008a

Harmonizacija telekomunikacij in internetnega protokola prek omrežij (TIPHON), 3. izdaja - Kakovost storitve od konca do konca v sistemih TIPHON - 5.del: Metodologije meritve kakovosti storitve (QoS)

General Information

• Status: Published
• Publication Date: 10-Jan-2002
• Technical Committee: TIPHON 5 - TIPHON Quality of service aspects
• Current Stage: 12 - Completion
• Due Date: 16-Jan-2002
• Completion Date: 11-Jan-2002
• Ref Project: SIST-TS TS 101 329-5 V1.1.2:2004 - Telecommunications and Internet Protocol Harmonization Over Networks (TIPHON) Release 3; End-to-end Quality of Service in TIPHON systems; Part 5: Quality of Service (QoS) measurement methodologies

Standards Content (Sample)

SLOVENSKI STANDARD
SIST-TS TS 101 329-5 V1.1.2:2004
01-april-2004
Harmonizacija telekomunikacij in internetnega protokola prek omrežij (TIPHON), 3.
izdaja - Kakovost storitve od konca do konca v sistemih TIPHON - 5.del:
Metodologije meritve kakovosti storitve (QoS)
Telecommunications and Internet Protocol Harmonization Over Networks (TIPHON)
Release 3; End-to-end Quality of Service in TIPHON systems; Part 5: Quality of Service
(QoS) measurement methodologies
Ta slovenski standard je istoveten z: TS 101 329-5 Version 1.1.2
ICS:
33.020 Telekomunikacije na splošno Telecommunications in
general
SIST-TS TS 101 329-5 V1.1.2:2004 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST-TS TS 101 329-5 V1.1.2:2004

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SIST-TS TS 101 329-5 V1.1.2:2004

ETSI TS 101 329-5 V1.1.2 (2002-01)
Technical Specification


Telecommunications and Internet Protocol
Harmonization Over Networks (TIPHON) Release 3;
End-to-end Quality of Service in TIPHON systems;
Part 5: Quality of Service (QoS) measurement methodologies

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SIST-TS TS 101 329-5 V1.1.2:2004
 2 ETSI TS 101 329-5 V1.1.2 (2002-01)



Reference
RTS/TIPHON-05008a
Keywords
internet, IP, methodology, quality, service,
system, telephony
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© European Telecommunications Standards Institute 2002.
All rights reserved.

ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 3 ETSI TS 101 329-5 V1.1.2 (2002-01)
Contents
Intellectual Property Rights.5
Foreword.5
Introduction .6
1 Scope.7
2 References.7
3 Definitions, symbols and abbreviations .8
3.1 Definitions.8
3.2 Symbols.8
3.3 Abbreviations.9
4 Test Set-up for Terminals and Systems Including Terminals .10
5 Call Establishment Measurements .10
5.1 Start Dial Signal Delay.10
5.2 Post Dial Delay.10
5.3 Call Duration.11
5.4 Release on Request.11
6 Speech Quality Measurements .11
6.1 Subjective Speech Quality.11
6.2 Objective Speech Quality.12
6.3 Advanced Objective Speech Quality Parameters .12
6.4 Mean One Way Delay .13
6.5 Echo Path Loss .13
6.6 Loudness Ratings.13
6.7 Overall Transmission Quality Rating [R].14
7 Transport layer measurements.14
7.1 One way transmission time .14
7.2 Roundtrip transmission time.14
7.3 2 Point packet delay variation .15
7.4 1 Point packet delay variation .15
7.5 Network packet loss .15
7.6 Effective packet loss.15
7.7 Packet errors.16
7.8 Mis-sequenced packets.16
7.9 Voice client induced PDV.16
7.10 Packet loss correlation.16
8 QoS mechanism tests.17
8.1 Simulated media for QoS calibration .17
8.2 Passive media path monitoring for QoS .17
Annex A (normative): Call establishment measurements .18
Annex B (normative): Speech quality measurements.19
B.1 Delay measurement.19
B.2 Loudness rating.20
Annex C (normative): QoS mechanism tests .21
C.1 Simulated media for QoS calibration .21
Annex D (normative): Testing procedures for TIPHON terminals and systems .24
D.1 Introduction.24
ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 4 ETSI TS 101 329-5 V1.1.2 (2002-01)
D.2 Parameters, defining speech transmission quality including terminals.24
D.3 Test set-up for terminals and systems including terminals .25
D.3.1 Test Signals.25
D.4 Measurement of standard parameters.25
D.5 Advanced Measurements, Taking Into Account the Conversational Situation.26
D.5.1 Measurement set-up for objective tests .28
D.5.2 Practical realization of test signals .28
D.5.3 Test procedures.28
Annex E (informative): Method for determining an equipment impairment factor using
passive monitoring .29
E.1 Introduction.29
E.2 Passive QoS Monitor Framework .29
E.3 Determining equipment impairment factor for packet loss.30
E.4 Determining Equipment Impairment Factor for Packet Delay Variation.32
E.5 Measuring Delay.33
E.6 Determining Equipment Impairment Factor for CODEC .33
E.7 Determining Overall Equipment Impairment Factor .33
E.7.1 Determining Average Equipment Impairment Factor .33
E.7.2 Recency Effect.34
E.8 Use of the E Model.34
Annex F (informative): Bibliography.35
History .36

ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 5 ETSI TS 101 329-5 V1.1.2 (2002-01)
Intellectual Property Rights
IPRs essential or potentially essential to the present document may have been declared to ETSI. The information
pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found
in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in
respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web
server (http://webapp.etsi.org/IPR/home.asp).
Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee
can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web
server) which are, or may be, or may become, essential to the present document.
Foreword
This Technical Specification (TS) has been produced by ETSI Project Telecommunications and Internet Protocol
Harmonization Over Networks (TIPHON).
The present document is part 5 of a multi-part deliverable covering End-to-end Quality of Service in TIPHON systems,
as identified below:
TR 101 329-1: "General aspects of Quality of Service (QoS)";
TS 101 329-2: "Definition of speech Quality of Service (QoS) classes";
TS 101 329-3: "Signalling and control of end-to-end Quality of Service (QoS)";
TS 101 329-5: "Quality of Service (QoS) measurement methodologies";
TR 101 329-6: "Actual measurements of network and terminal characteristics and performance parameters in
TIPHON networks and their influence on voice quality";
TR 101 329-7: "Design guide for elements of a TIPHON connection from an end-to-end speech transmission
performance point of view".
Quality of Service aspects of TIPHON Release 4 and 5 systems will be covered in TS 102 024 and TS 102 025
respectively (see Bibliography), and more comprehensive versions of the Release 3 documents listed above will be
published as part of Release 4 and 5 as work progresses.
ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 6 ETSI TS 101 329-5 V1.1.2 (2002-01)
Introduction
The present document forms one of a series of technical specifications and technical reports produced by TIPHON
Working Group 5 addressing Quality of Service (QoS) in TIPHON Systems. The structure of this work is illustrated in
figure 1.
Introduction Definition of 5
Speech Classes
TR 101 329-1 TS 101 329-2
General Speech
QoS
Aspects
of QoS Classes
SPEC
REPORT
Generic QoS
Specific Aspects of QoS
TS 101 329-5 TR 101 329-6 TR 101 329-7
TS 101 329-3
QoS Measure- Actual Design
Control ment Test Guidelines
Methods Results
  SPEC REPORT REPORT
SPEC
QoS signalling Measurement Repository of Useful info for
requirements methodologies real test results designers

Figure 1: Structure of TIPHON QoS Documentation for Release 3

ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 7 ETSI TS 101 329-5 V1.1.2 (2002-01)
1 Scope
The present document applies to IP networks that provide voice telephony in accordance with any of the TIPHON
scenarios.
It contains:
- test methodologies for end to end QoS parameters;
- test methodologies for network performance parameters.
It should be noted that the work has tried to reference already developed measurement techniques rather than defining
new techniques unnecessarily.
Background information and discussions are contained in the General Aspects of QoS document TR 101 329-1 [1].
2 References
The following documents contain provisions which, through reference in this text, constitute provisions of the present
document.
• References are either specific (identified by date of publication and/or edition number or version number) or
non-specific.
• For a specific reference, subsequent revisions do not apply.
• For a non-specific reference, the latest version applies.
[1] ETSI TR 101 329-1: "Telecommunications and Internet Protocol Harmonization Over Networks
(TIPHON) Release 3; End to End Quality of Service in TIPHON Systems; Part 1: General aspects
of Quality of Service (QoS)".
[2] ITU-T Recommendation P.800: "Methods for subjective determination of transmission quality".
[3] ITU-T Recommendation G.131: "Control of talker echo".
[4] Draft ITU-T Recommendation P.861: "Perceptual Evaluation of Speech Quality (PESQ), an
objective method for end-to-end speech quality assessment of narrowband telephone networks and
speech codecs".
[5] ITU-T Recommendation G.169: "Automatic level control devices".
[6] ITU-T Recommendation P.340: "Transmission characteristics of hands-free telephones".
[7] ITU-T Recommendation P.76: "Determination of loudness ratings; fundamental principles".
[8] ITU-T Recommendation P.79: "Calculation of Loudness Ratings for telephone sets".
[9] ITU-T Recommendation G.107: "The E-Model, a computational model for use in transmission
planning".
[10] ITU-T Recommendation G.108: "Application of the E-model: A planning guide".
[11] ITU-T Recommendation G.177: "Transmission planning for voice-band services over hybrid
Internet/PSTN connections".
[12] ITU-T Recommendation P.59: "Artificial conversational speech".
[13] ITU-T Recommendation P.501: "Test signals for use in telephonometry".
[14] ITU-T Recommendation P.502: "Objective test methods for speech communication systems, using
complex test signals".
ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 8 ETSI TS 101 329-5 V1.1.2 (2002-01)
[15] ITU-T Recommendation P.581: "Use of head and torso simulator (HATS) for hands-free terminal
testing".
[16] ITU-T Recommendation P.831: "Subjective performance evaluation of network echo cancellers".
[17] ITU-T Recommendation P.832: "Subjective performance evaluation of Hands-free Terminals".
[18] ITU-T Recommendation P.51: "Artificial mouths".
[19] ITU-T Recommendation P.57: "Artificial ears".
[20] ITU-T Recommendation P.58: "Head and torso simulator for telephonometry".
[21] ITU-T Recommendation P.64: "Determination of sensitivity/frequency characteristics of local
telephone systems".
[22] ITU-T Recommendation P.50: "Artificial Voices".
[23] ETSI TBR 8: "Integrated Services Digital Network (ISDN); Telephony 3,1 kHz teleservice;
Attachment requirements for handset terminals".
[24] ITU-T Contribution COM12-42 Federal Republic of Germany: "Listening only test results for
hands-free telephones and their dependence upon room surroundings (1997)".
[25] ITU-T Recommendation G.711: "Pulse code modulation (PCM) of voice frequencies".
[26] ITU-T Recommendation G.726: "40, 32, 24, 16 kbit/s Adaptive Differential Pulse Code
Modulation (ADPCM)".
[27] ITU-T Recommendation G.113 Appendix 1: "Transmission Impairments - Appendix I: Provisional
planning values for the equipment impairment factor I ".
e
[28] ITU-T Recommendation G.114: "One-way transmission time".
[29] ITU-T Contribution COM12-D139 France Télécom R&D (Q14/12): "Study of the relationship
between instantaneous and overall subjective speech quality for time-varying quality speech
sequences: influence of a recency effect (Delayed Contributions 9-18 May 2000)".
[30] ANSI T1A1.7/98-031: "Testing the quality of connections having time varying impairments".
[31] ITU-T Recommendations P.831: "Subjective performance evaluation of network echo cancellers".
[32] ITU-T Recommendations P.501: "Test signals for use in telephonometry".
[33] ITU-T Recommendations G.108: "Application of the E-model: A planning guide".
3 Definitions, symbols and abbreviations
3.1 Definitions
For the purposes of the present document, the following terms and definitions apply:
codec: combined speech encoder and decoder
3.2 Symbols
For the purposes of the present document, the following symbols apply:
ms milliseconds
s seconds
ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 9 ETSI TS 101 329-5 V1.1.2 (2002-01)
3.3 Abbreviations
For the purposes of the present document, the following abbreviations apply:
CRC Cyclic Redundancy Check
DTX Discontinuous Transmission
FFT Fast Fourier Transform
GSM FR Global System for Mobile, Full Rate codec
IP Internet Protocol
LR Loudness Ratings
LSTR Listener Sidetone Rating
MNRU Modulated Noise Reference Unit
MOS Mean Opinion Score
Nc Circuit Noise referred to the 0 dBr-point
OLR Overall Loudness Rating
PDD Post Dial Delay
PDV Packet Delay Variation
qdu Number of Quantizing Distortion Units
QoS Quality of Service
RLR Receive Loudness Rating
SCN Switched Circuit Network
SDSD Start Dial Signal Delay
SLR Send Loudness Rating
STMR Sidetone Masking Rating
TCLw Terminal Coupling Loss (weighted)
TELR Talker Echo Loudness Rating
UDP User Datagram Protocol
VoIP Voice over Internet Protocol
WEPL Weighted Echo Path Loss
ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 10 ETSI TS 101 329-5 V1.1.2 (2002-01)
4 Test Set-up for Terminals and Systems Including
Terminals
The general access to terminals is described in figure 2. The preferred way of testing is the connection of the terminal to
a network simulator or a complete network. When testing without acoustical access, the test sequences can be fed to the
electrical interface as indicated in figure 2. The test sequences are fed in either electrically, using a reference codec or
using the direct signal processing approach or acoustically using ITU-T specified devices such as artificial ear and
mouth according to the Recommendations P.51 [18], P.57 [19] and P.58 [20]. The positioning and set-up for handset
type telephones is described in ITU-T Recommendation P.64 [21], for hands-free type telephones the set-up is
described in ITU-T Recommendation P.581 [15]. The test set-up can be used on both sides of a connection if complete
configurations are tested.
Reference Codec

ITU-T ITU-T
G.711, G.726
test sequences test sequences
or GSM FR
(P.50, P.501) (P.50, P.501)
acoustical access
0 dBr TIPHON Terminal
Reference point
Electrical
Electrical Acoustic
Network Simulator
Part
Part Part

electrical access

NOTE: Packet loss distribution is for further study.

Figure 2: Methodology for testing TIPHON Terminal/Systems Speech Quality
5 Call Establishment Measurements
5.1 Start Dial Signal Delay
Definition
Time in milliseconds for the dial tone to be audible after the phone is placed off-hook from the idle state.
Test Metrics
- start dial signal delay/ms;
- percentage of calls with no dial tone.
Comments
None.
5.2 Post Dial Delay
Definition
Time in milliseconds between dialling the last digit and an audible tone being heard at the originating end. The audible
tone is typically ring-back or the engaged tone.
ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 11 ETSI TS 101 329-5 V1.1.2 (2002-01)
Test Metrics
- post dial delay/ms.
Comments
Some systems have shown to present the user with a ring-back tone before a connection has been established, this gives
the impression that the PDD is low. If the connection fails this is later switched to an engaged tone. This is unacceptable
operation and should be tested.
5.3 Call Duration
Definition
The time in seconds between bi-directional media path establishment and media path closure at both ends of the
connection.
Test Metrics
- Call duration/s (accurate to 1 ms);
- Percentage of premature releases.
Comments
The call duration information can be used to check billing system accuracy.
5.4 Release on Request
Definition
Check to identify that connection is released when placing phone on-hook.
Test Metrics
- Percentage of correctly terminated calls.
Comments
None.
6 Speech Quality Measurements
6.1 Subjective Speech Quality
Definition
A subjective quality measure, or Mean Opinion Score (MOS), is determined from performing a subjective test in
accordance with P.800 [2]. A MOS is an average opinion of quality for a system based on asking people their opinion of
quality under control conditions. Further evaluation procedures specifically for echo canceller and hands-free terminal
testing can be found in ITU-T Recommendations P.831 [16] and P.832 [17].
Test Metrics
- Listening quality absolute category rating (P.800 [2], annex B);
- Listening distortion category rating (P.800 [2], annex D).
ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 12 ETSI TS 101 329-5 V1.1.2 (2002-01)
Comments
A subjective test, for TIPHON QoS class classification, should include the following reference conditions:
- Clean speech;
- G.711 [25] with no additional distortions;
- G.726 [26] at 32 kbit/s with no additional distortions;
- GSM FR with no additional distortions;
- MNRU conditions (Q = 6, 12, 24 and 30).
6.2 Objective Speech Quality
Definition
A measure of speech quality by a computer based software program. The ETSI TIPHON project endorses the ITU-T
Recommendation P.861 [4].
Test Metrics
- Speech Quality MOS prediction (ITU-T Recommendation P.861 [4]).
Comments
It is paramount to use an appropriate speech or speech-like test signal. The signal should be at least 8 to 10 seconds in
duration to ensure both system stability and the opportunity for errors to be assessed.
6.3 Advanced Objective Speech Quality Parameters
Definition
Various measures of speech quality parameters based on test signals and procedures are described in ITU-T
Recommendations P.501 [13], P.502 [14] and P.340 [6].
Test Metrics
- Convergence parameters of echo cancellers (section 4 of ITU-T Recommendation P.502 [14]);
- Speech quality parameters during double talk (section 5 of ITU-T Recommendation P.502 [14]);
- Companding and AGC characteristics (section 6 of ITU-T Recommendation P.502 [14]);
- Quality of background noise transmission (section 7 of ITU-T Recommendation P.502 [14]);
- Switching parameters (section 8 of ITU-T Recommendation P.502 [14]).
Comments
The tests require various (speech-like) test signals as described in ITU-T Recommendation P.501 [13] and ITU-T
Recommendation P.50 [22]. The test duration should be at least 8 seconds to 10 seconds in duration to ensure both
system stability and the opportunity for errors to be assessed. In addition to the test method described in clause 6.2
individual parameters influencing the speech quality can be assessed, in single and double talk situations. The test
methodology allows the assessment of terminals as well as of network components and configurations.
Further details can be found in annex D.
ETSI

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SIST-TS TS 101 329-5 V1.1.2:2004
 13 ETSI TS 101 329-5 V1.1.2 (2002-01)
6.4 Mean One Way Delay
Definition
Mean one way delay is the time taken in milliseconds for a test signal to go from the near-end voice test point, traverse
the network, get looped back at the far voice test point and arrive back at the near voice test point divided by two.
Test Metric
- Mean one-way delay/ms;
- Average of 10 delay measures or 90 % of largest delay (whichever is greatest).
Comments
VoIP systems exhibit bulk delay variations and therefore a number of delay measures should be made to have a
statistical average. Delays should be measured over 30 seconds.
One methodology to measure delay is described in annex E.
6.5 Echo Path Loss
Definition
The ratio of r.m.s values of the incident to reflected speech signals with the echo path delay removed.
Test Metrics
- Steady state residual and returned echo level (ITU-T Recommendation G.169 [5], test 1).
Comments
The electrical performance of echo cancellers in a TIPHON system should conform to ITU-T Recommendation
G.169 [5], guidelines for measuring acoustical echo are given in section 10 of ITU-T Recommendation P.340 [6].
6.6 Loudness Ratings
Definition
A Loudness Rating (LR) is a single-figure weighted average of the frequency-dependent loss between two reference
points.
Test Metrics
- SLR (ITU-T Recommendation P.76 [7] and P.79 [8]);
- RLR (ITU-T Recommendation P.76 [7] and P.79 [8]);
- OLR (ITU-T Recommendation P.76 [7] and P.79 [8]).
Comments
LR calculations are traditionally performed using sine waves placed at 1/3 octave centre frequencies. However, when
assessing complex non-linear systems there is a need to use a speech-like test signals to pass through low-bit rate
codecs. The LR calculations are performed on the speech-like signal by calculating Fast Fourier Transform bas
...