ETSI ETS 300 392-10-12 ed.1 (1996-04)

Terrestrial Trunked Radio (TETRA); Voice plus Data (V+D); Part 10: Supplementary services stage 1; Sub-part 12: Call hold

DE/TETRA-00001-10-12

Prizemni snopovni radio (TETRA) - Govor in podatki (V+D) - 10. del: Dopolnilne storitve stopnje 1 - 12. poglavje: Zadržanje klica

General Information

• Status: Published
• Publication Date: 10-Apr-1996
• Technical Committee: TCCE - TETRA and Critical Communications Evolution
• Current Stage: 13 - TB decision to make document historical
• Due Date: 23-Feb-2004
• Completion Date: 23-Feb-2004
• Mandate: T-172-1A
• Ref Project: SIST ETS 300 392-10-12:1999 - Terrestrial Trunked Radio (TETRA); Voice plus Data (V+D); Part 10: Supplementary services stage 1; Sub-part 12: Call hold

Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Prizemni snopovni radio (TETRA) - Govor in podatki (V+D) - 10. del: Dopolnilne storitve stopnje 1 - 12. poglavje: Zadržanje klicaTerrestrial Trunked Radio (TETRA); Voice plus Data (V+D); Part 10: Supplementary services stage 1; Sub-part 12: Call hold33.070.10Prizemni snopovni radio (TETRA)Terrestrial Trunked Radio (TETRA)ICS:Ta slovenski standard je istoveten z:ETS 300 392-10-12 E13SIST ETS 300 392-10-12:1999en01-MXOLM19993SIST ETS 300 392-10-12:1999SLOVENSKI
STANDARD



SIST ETS 300 392-10-12:1999



EUROPEANETS 300 392-10-12TELECOMMUNICATIONApril 1996STANDARDSource: ETSI TC-RESReference: DE/RES-06001-10-12ICS:33.020, 33.060.50Key words:TETRA, V+DRadio Equipment and Systems (RES);Trans-European Trunked Radio (TETRA);Voice plus Data (V+D);Part 10: Supplementary services stage 1;Part 10-12: Call holdETSIEuropean Telecommunications Standards InstituteETSI SecretariatPostal address: F-06921 Sophia Antipolis CEDEX - FRANCEOffice address: 650 Route des Lucioles - Sophia Antipolis - Valbonne - FRANCEX.400: c=fr, a=atlas, p=etsi, s=secretariat - Internet: [e-mail].: [phone] - Fax: [phone]Copyright Notification: No part may be reproduced except as authorized by written permission. The copyright and theforegoing restriction extend to reproduction in all media.© European Telecommunications Standards Institute 1996. All rights reserved.SIST ETS 300 392-10-12:1999



Page 2ETS 300 392-10-12: April 1996Whilst every care has been taken in the preparation and publication of this document, errors in content,typographical or otherwise, may occur. If you have comments concerning its accuracy, please write to"ETSI Editing and Committee Support Dept." at the address shown on the title page.SIST ETS 300 392-10-12:1999



Page 3ETS 300 392-10-12: April 1996ContentsForeword.51Scope.72Normative references.73Definitions and abbreviations.73.1Definitions.73.2Abbreviations.83.2.1General abbreviations.83.2.2Supplementary service abbreviations.84SS-HOLD stage 1 specification.84.1Description.84.1.1General description.84.1.1.1Individual call.84.1.1.2Multipoint call.94.1.2Qualifications on applicability to telecommunication services.94.2Procedures.94.2.1Provision/Withdrawal.94.2.2Normal procedures.94.2.2.1Activation/Deactivation, Definition, Registration,Cancellation, Interrogation.94.2.2.1.1Activation/Deactivation.94.2.2.1.2Definition.94.2.2.1.3Registration.94.2.2.1.4Cancellation.94.2.2.1.5Interrogation.104.2.2.2Invocation and operation.104.2.2.2.1Individual call.104.2.2.2.2Retrieve request.104.2.2.2.3Reservation processing.114.2.2.2.4Multipoint call.114.2.2.2.5Retrieve request.114.2.2.2.6Reservation processing.124.2.3Exceptional procedures.124.2.3.1Activation/Deactivation, Definition, Registration,Cancellation, Interrogation.124.2.3.1.1Activation/Deactivation.124.2.3.1.2Definition.124.2.3.1.3Registration.124.2.3.1.4Cancellation.124.2.3.1.5Interrogation.124.2.3.2Invocation and operation.124.3Interactions with other supplementary services.124.3.1Calling line identification presentation.124.3.2Connected line identification presentation.134.3.3Calling/Connected line identification restriction.134.3.4Call report.134.3.5Talking party identification.134.3.6Call forwarding unconditional.134.3.7Call forwarding on busy.134.3.8Call forwarding on no reply.134.3.9Call forwarding on not reachable.134.3.10List search call.134.3.11Call authorized by dispatcher.134.3.12Short number addressing.13SIST ETS 300 392-10-12:1999



Page 4ETS 300 392-10-12: April 19964.3.13Area selection.134.3.14Access priority call.134.3.15Priority call.134.3.16Call waiting.134.3.17Call hold.144.3.18Call completion to busy subscriber.144.3.19Late entry.144.3.20Transfer of control.144.3.21Pre-emptive priority call.144.3.22Include call.144.3.23Advice of charge.144.3.24Barring of outgoing calls.144.3.25Barring of incoming calls.144.3.26Discreet listening.144.3.27Ambience listening.144.3.28Dynamic group number assignment.144.3.29Call completion on no reply.144.3.30Call retention.154.4Inter-working considerations.154.5Overall SDL.16Annex A (informative):Retrieve request - line station.17Annex B (informative):Reservation processing - line station.18History.19SIST ETS 300 392-10-12:1999



Page 5ETS 300 392-10-12: April 1996ForewordThis European Telecommunication Standard (ETS) has been produced by the Radio Equipment andSystems (RES) Technical Committee of the European Telecommunications Standards Institute (ETSI).This ETS is a multi-part standard and will consist of the following parts:Part 1:"General network design".Part 2:"Air Interface (AI)".Part 3:"Inter-working", (DE/RES-06001-3).Part 4:"Gateways", (DE/RES-06001-4).Part 5:"Terminal equipment interface", (DE/RES-06001-5).Part 6:"Line connected stations", (DE/RES-06001-6).Part 7:"Security".Part 8:"Management services", (DE/RES-06001-8).Part 9:"Performance objectives", (DE/RES-06001-9).Part 10:"Supplementary services stage 1".Part 11:"Supplementary services stage 2", (DE/RES-06001-11).Part 12:"Supplementary services stage 3", (DE/RES-06001-12).Part 13:"SDL Model of the Air Interface", (DE/RES-06001-13).Part 14:"PICS Proforma", (DE/RES-06001-14).Part 15:"Inter-working - Extended Operations", (DE/RES-06001-15).Part 16:"Gateways for Supplementary Services", (DE/RES-06001-16).Transposition datesDate of adoption of this ETS:1 March 1996Date of latest announcement of this ETS (doa):31 July 1996Date of latest publication of new National Standardor endorsement of this ETS (dop/e):31 January 1997Date of withdrawal of any conflicting National Standard (dow):31 January 1997SIST ETS 300 392-10-12:1999



Page 6ETS 300 392-10-12: April 1996Blank pageSIST ETS 300 392-10-12:1999



Page 7ETS 300 392-10-12: April 19961ScopeThis European Telecommunication Standard (ETS) defines the stage 1 specifications of the call hold(HOLD) supplementary service for the Trans-European Trunked RAdio (TETRA) as provided by Europeanoperators. Stage 1 is an overall service description from the users point of view but does not deal with thedetails of the human interface itself.This ETS specifies the service description of the supplementary service and the procedures to beexpected with successful and unsuccessful outcomes. In addition the ETS specifies the interactions withother TETRA supplementary services and inter-working considerations.Charging principles are outside the scope of this ETS.The HOLD supplementary service enables a user to interrupt communications on an existing call and thensubsequently, if desired, re-establish communications.2Normative referencesThis ETS incorporates, by dated or undated reference, provisions from other publications. Thesenormative references are cited at the appropriate places in the text and the publications are listedhereafter. For dated references, subsequent amendments to or revisions of any of these publicationsapply to this ETS only when incorporated in it by amendment or revision. For undated references the latestedition of the publication referred to applies.[1]CCITT Recommendation I.130 (1988): "Method for the characterization oftelecommunication services supported by an ISDN and network capabilities ofan ISDN".[2]ITU-T Recommendation Z.100 (1993): "Specification and Description Language(SDL)".3Definitions and abbreviations3.1DefinitionsFor the purposes of this ETS, the following definitions apply:bearer service: A type of telecommunication service that provides the capability for the transmission ofsignals between user-network interfaces.served user: The user who places a call on hold. The served user may be either the calling user or thecalled user.Supplementary Service (SS): A supplementary service modifies or supplements a bearer service or ateleservice. A supplementary service cannot be offered to a customer as a stand alone service. It shouldbe offered in combination with a bearer service or a teleservice.Switching And Management Infrastructure (SwMI): All of the TETRA equipment for a Voice plus Data(V+D) network except for subscriber terminals. The SwMI enables subscriber terminals to communicatewith each other via the SwMI.teleservice: A type of telecommunications service that provides the complete capability, includingterminal equipment functions, for communication between users according to agreed protocols.user B: The user placed on hold.SIST ETS 300 392-10-12:1999



Page 8ETS 300 392-10-12: April 19963.2Abbreviations3.2.1General abbreviationsFor the purposes of this ETS, the following general abbreviations apply:GTSIGroup TETRA Subscriber IdentityISDNIntegrated Services Digital NetworkITSIIndividual TETRA Subscriber IdentitySDL(Functional) Specification and Description LanguageSSSupplementary ServiceNOTE:The abbreviation SS is only used when referring to a specific supplementary service.SwMISwitching and Management InfrastructureTETRATrans-European Trunked RAdio3.2.2Supplementary service abbreviationsFor the purposes of this ETS, the following Supplementary Service abbreviations apply:ALAmbience ListeningDLDiscreet ListeningHOLDCall Hold4SS-HOLD stage 1 specification4.1Description4.1.1General descriptionThe served user shall be able to put individual calls on Call Hold (HOLD). Additionally the served usershall be able to put multipoint calls on HOLD if he is the call owner.The maximum number of calls on hold at any one time shall be an operator option. The served user shallbe informed at the stage when the maximum number of calls on hold has been reached.4.1.1.1Individual callWhen the HOLD supplementary service is invoked, communication for the served user shall beinterrupted and the resource on the served users side shall be released from use by the existing call. Theresource of user B may be released from use depending on network implementation.If the served user has more than one call on hold, he/she shall be able to switch from one call to anothercall as required, privacy being provided between the calls. The served user shall also be able todisconnect the active party, with the other parties still held, and shall be able to disconnect one of the heldparties whilst communicating with an active party.After HOLD invocation, the served user shall be free to send a request to the network in order to, forexample:-retrieve that call from hold;-originate a new call;-retrieve another call which is on hold;-establish connection to an incoming call, e.g. a waiting call;-invoke another supplementary service;-interrogate the network.SIST ETS 300 392-10-12:1999



Page 9ETS 300 392-10-12: April 19964.1.1.2Multipoint callWhen the HOLD supplementary service is invoked, communication for the served user shall beinterrupted and the air interface resource shall be released from use for the served user, if it is notrequired by other members of the multipoint call.If the served user has more than one call on hold, he shall be able to switch from one call to another callas required, privacy being provided between the calls. The served use
...

SLOVENSKI STANDARD
SIST ETS 300 392-10-12:1999
01-november-1999
Prizemni snopovni radio (TETRA) - Govor in podatki (V+D) - 10. del: Dopolnilne
storitve stopnje 1 - 12. poglavje: Zadržanje klica
Terrestrial Trunked Radio (TETRA); Voice plus Data (V+D); Part 10: Supplementary
services stage 1; Sub-part 12: Call hold
Ta slovenski standard je istoveten z: ETS 300 392-10-12 Edition 1
ICS:
33.070.10 Prizemni snopovni radio Terrestrial Trunked Radio
(TETRA) (TETRA)
SIST ETS 300 392-10-12:1999 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

---------------------- Page: 1 ----------------------

SIST ETS 300 392-10-12:1999

---------------------- Page: 2 ----------------------

SIST ETS 300 392-10-12:1999
EUROPEAN ETS 300 392-10-12
TELECOMMUNICATION April 1996
STANDARD
Source: ETSI TC-RES Reference: DE/RES-06001-10-12
ICS: 33.020, 33.060.50
Key words: TETRA, V+D
Radio Equipment and Systems (RES);
Trans-European Trunked Radio (TETRA);
Voice plus Data (V+D);
Part 10: Supplementary services stage 1;
Part 10-12: Call hold
ETSI
European Telecommunications Standards Institute
ETSI Secretariat
Postal address: F-06921 Sophia Antipolis CEDEX - FRANCE
Office address: 650 Route des Lucioles - Sophia Antipolis - Valbonne - FRANCE
X.400: c=fr, a=atlas, p=etsi, s=secretariat - Internet: [e-mail]
Tel.: [phone] - Fax: [phone]
Copyright Notification: No part may be reproduced except as authorized by written permission. The copyright and the
foregoing restriction extend to reproduction in all media.
© European Telecommunications Standards Institute 1996. All rights reserved.

---------------------- Page: 3 ----------------------

SIST ETS 300 392-10-12:1999
Page 2
ETS 300 392-10-12: April 1996
Whilst every care has been taken in the preparation and publication of this document, errors in content,
typographical or otherwise, may occur. If you have comments concerning its accuracy, please write to
"ETSI Editing and Committee Support Dept." at the address shown on the title page.

---------------------- Page: 4 ----------------------

SIST ETS 300 392-10-12:1999
Page 3
ETS 300 392-10-12: April 1996
Contents
Foreword .5
1 Scope .7
2 Normative references.7
3 Definitions and abbreviations .7
3.1 Definitions .7
3.2 Abbreviations .8
3.2.1 General abbreviations .8
3.2.2 Supplementary service abbreviations .8
4 SS-HOLD stage 1 specification.8
4.1 Description.8
4.1.1 General description .8
4.1.1.1 Individual call .8
4.1.1.2 Multipoint call .9
4.1.2 Qualifications on applicability to telecommunication services.9
4.2 Procedures.9
4.2.1 Provision/Withdrawal.9
4.2.2 Normal procedures.9
4.2.2.1 Activation/Deactivation, Definition, Registration,
Cancellation, Interrogation.9
4.2.2.1.1 Activation/Deactivation.9
4.2.2.1.2 Definition.9
4.2.2.1.3 Registration.9
4.2.2.1.4 Cancellation .9
4.2.2.1.5 Interrogation.10
4.2.2.2 Invocation and operation .10
4.2.2.2.1 Individual call .10
4.2.2.2.2 Retrieve request.10
4.2.2.2.3 Reservation processing .11
4.2.2.2.4 Multipoint call .11
4.2.2.2.5 Retrieve request.11
4.2.2.2.6 Reservation processing .12
4.2.3 Exceptional procedures.12
4.2.3.1 Activation/Deactivation, Definition, Registration,
Cancellation, Interrogation.12
4.2.3.1.1 Activation/Deactivation.12
4.2.3.1.2 Definition.12
4.2.3.1.3 Registration.12
4.2.3.1.4 Cancellation .12
4.2.3.1.5 Interrogation.12
4.2.3.2 Invocation and operation .12
4.3 Interactions with other supplementary services.12
4.3.1 Calling line identification presentation .12
4.3.2 Connected line identification presentation.13
4.3.3 Calling/Connected line identification restriction.13
4.3.4 Call report.13
4.3.5 Talking party identification.13
4.3.6 Call forwarding unconditional .13
4.3.7 Call forwarding on busy.13
4.3.8 Call forwarding on no reply.13
4.3.9 Call forwarding on not reachable.13
4.3.10 List search call.13
4.3.11 Call authorized by dispatcher .13
4.3.12 Short number addressing.13

---------------------- Page: 5 ----------------------

SIST ETS 300 392-10-12:1999
Page 4
ETS 300 392-10-12: April 1996
4.3.13 Area selection . 13
4.3.14 Access priority call . 13
4.3.15 Priority call . 13
4.3.16 Call waiting. 13
4.3.17 Call hold. 14
4.3.18 Call completion to busy subscriber. 14
4.3.19 Late entry. 14
4.3.20 Transfer of control . 14
4.3.21 Pre-emptive priority call . 14
4.3.22 Include call. 14
4.3.23 Advice of charge. 14
4.3.24 Barring of outgoing calls . 14
4.3.25 Barring of incoming calls. 14
4.3.26 Discreet listening . 14
4.3.27 Ambience listening. 14
4.3.28 Dynamic group number assignment. 14
4.3.29 Call completion on no reply. 14
4.3.30 Call retention. 15
4.4 Inter-working considerations . 15
4.5 Overall SDL. 16
Annex A (informative): Retrieve request - line station . 17
Annex B (informative): Reservation processing - line station. 18
History. 19

---------------------- Page: 6 ----------------------

SIST ETS 300 392-10-12:1999
Page 5
ETS 300 392-10-12: April 1996
Foreword
This European Telecommunication Standard (ETS) has been produced by the Radio Equipment and
Systems (RES) Technical Committee of the European Telecommunications Standards Institute (ETSI).
This ETS is a multi-part standard and will consist of the following parts:
Part 1: "General network design".
Part 2: "Air Interface (AI)".
Part 3: "Inter-working", (DE/RES-06001-3).
Part 4: "Gateways", (DE/RES-06001-4).
Part 5: "Terminal equipment interface", (DE/RES-06001-5).
Part 6: "Line connected stations", (DE/RES-06001-6).
Part 7: "Security".
Part 8: "Management services", (DE/RES-06001-8).
Part 9: "Performance objectives", (DE/RES-06001-9).
Part 10: "Supplementary services stage 1".
Part 11: "Supplementary services stage 2", (DE/RES-06001-11).
Part 12: "Supplementary services stage 3", (DE/RES-06001-12).
Part 13: "SDL Model of the Air Interface", (DE/RES-06001-13).
Part 14: "PICS Proforma", (DE/RES-06001-14).
Part 15: "Inter-working - Extended Operations", (DE/RES-06001-15).
Part 16: "Gateways for Supplementary Services", (DE/RES-06001-16).
Transposition dates
Date of adoption of this ETS: 1 March 1996
Date of latest announcement of this ETS (doa): 31 July 1996
Date of latest publication of new National Standard
or endorsement of this ETS (dop/e): 31 January 1997
Date of withdrawal of any conflicting National Standard (dow): 31 January 1997

---------------------- Page: 7 ----------------------

SIST ETS 300 392-10-12:1999
Page 6
ETS 300 392-10-12: April 1996
Blank page

---------------------- Page: 8 ----------------------

SIST ETS 300 392-10-12:1999
Page 7
ETS 300 392-10-12: April 1996
1 Scope
This European Telecommunication Standard (ETS) defines the stage 1 specifications of the call hold
(HOLD) supplementary service for the Trans-European Trunked RAdio (TETRA) as provided by European
operators. Stage 1 is an overall service description from the users point of view but does not deal with the
details of the human interface itself.
This ETS specifies the service description of the supplementary service and the procedures to be
expected with successful and unsuccessful outcomes. In addition the ETS specifies the interactions with
other TETRA supplementary services and inter-working considerations.
Charging principles are outside the scope of this ETS.
The HOLD supplementary service enables a user to interrupt communications on an existing call and then
subsequently, if desired, re-establish communications.
2 Normative references
This ETS incorporates, by dated or undated reference, provisions from other publications. These
normative references are cited at the appropriate places in the text and the publications are listed
hereafter. For dated references, subsequent amendments to or revisions of any of these publications
apply to this ETS only when incorporated in it by amendment or revision. For undated references the latest
edition of the publication referred to applies.
[1] CCITT Recommendation I.130 (1988): "Method for the characterization of
telecommunication services supported by an ISDN and network capabilities of
an ISDN".
[2] ITU-T Recommendation Z.100 (1993): "Specification and Description Language
(SDL)".
3 Definitions and abbreviations
3.1 Definitions
For the purposes of this ETS, the following definitions apply:
bearer service: A type of telecommunication service that provides the capability for the transmission of
signals between user-network interfaces.
served user: The user who places a call on hold. The served user may be either the calling user or the
called user.
Supplementary Service (SS): A supplementary service modifies or supplements a bearer service or a
teleservice. A supplementary service cannot be offered to a customer as a stand alone service. It should
be offered in combination with a bearer service or a teleservice.
Switching And Management Infrastructure (SwMI): All of the TETRA equipment for a Voice plus Data
(V+D) network except for subscriber terminals. The SwMI enables subscriber terminals to communicate
with each other via the SwMI.
teleservice: A type of telecommunications service that provides the complete capability, including
terminal equipment functions, for communication between users according to agreed protocols.
user B: The user placed on hold.

---------------------- Page: 9 ----------------------

SIST ETS 300 392-10-12:1999
Page 8
ETS 300 392-10-12: April 1996
3.2 Abbreviations
3.2.1 General abbreviations
For the purposes of this ETS, the following general abbreviations apply:
GTSI Group TETRA Subscriber Identity
ISDN Integrated Services Digital Network
ITSI Individual TETRA Subscriber Identity
SDL (Functional) Specification and Description Language
SS Supplementary Service
NOTE: The abbreviation SS is only used when referring to a specific supplementary service.
SwMI Switching and Management Infrastructure
TETRA Trans-European Trunked RAdio
3.2.2 Supplementary service abbreviations
For the purposes of this ETS, the following Supplementary Service abbreviations apply:
AL Ambience Listening
DL Discreet Listening
HOLD Call Hold
4 SS-HOLD stage 1 specification
4.1 Description
4.1.1 General description
The served user shall be able to put individual calls on Call Hold (HOLD). Additionally the served user
shall be able to put multipoint calls on HOLD if he is the call owner.
The maximum number of calls on hold at any one time shall be an operator option. The served user shall
be informed at the stage when the maximum number of calls on hold has been reached.
4.1.1.1 Individual call
When the HOLD supplementary service is invoked, communication for the served user shall be
interrupted and the resource on the served users side shall be released from use by the existing call. The
resource of user B may be released from use depending on network implementation.
If the served user has more than one call on hold, he/she shall be able to switch from one call to another
call as required, privacy being provided between the calls. The served user shall also be able to
disconnect the active party, with the other parties still held, and shall be able to disconnect one of the held
parties whilst communicating with an active party.
After HOLD invocation, the served user shall be free to send a request to the network in order to, for
example:
- retrieve that call from hold;
- originate a new call;
- retrieve another call which is on hold;
- establish connection to an incoming call, e.g. a waiting call;
- invoke another supplementary service;
- interrogate the network.

---------------------- Page: 10 ----------------------

SIST ETS 300 392-10-12:1999
Page 9
ETS 300 392-10-12: April 1996
4.1.1.2 Multipoint call
When the HOLD supplementary service is invoked, communication for the served user shall be
interrupted and the air interface resource shall be released from use for the served user, if it is not
required by other members of the multipoint call.
If the served user has more than one call on hold, he shall be able to switch from one call to another call
as required, privacy being provided between the calls. The served user, who is th
...