ETSI TR 102 299 V1.3.1 (2013-07)

Emergency Communications (EMTEL); Collection of European Regulatory Texts and orientations

RTR/EMTEL-00024

General Information

• Status: Published
• Publication Date: 30-Jul-2013
• Technical Committee: EMTEL - Emergency Communications
• Current Stage: 50 - Withdrawn
• Due Date: 31-Jul-2013
• Completion Date: 16-Jun-2023

Standards Content (Sample)

ETSI TR 102 299 V1.3.1 (2013-07)






Technical Report
Emergency Communications (EMTEL);
Collection of European Regulatory Texts and orientations

---------------------- Page: 1 ----------------------
2 ETSI TR 102 299 V1.3.1 (2013-07)



Reference
RTR/EMTEL-00024
Keywords
emergency, regulation
ETSI
650 Route des Lucioles
F-06921 Sophia Antipolis Cedex - FRANCE

Tel.: [phone]  Fax: [phone]

Siret N° 348 623 562 00017 - NAF 742 C
Association à but non lucratif enregistrée à la
Sous-Préfecture de Grasse (06) N° 7803/88

Important notice
Individual copies of the present document can be downloaded from:
http://www.etsi.org
The present document may be made available in more than one electronic version or in print. In any case of existing or
perceived difference in contents between such versions, the reference version is the Portable Document Format (PDF).
In case of dispute, the reference shall be the printing on ETSI printers of the PDF version kept on a specific network drive
within ETSI Secretariat.
Users of the present document should be aware that the document may be subject to revision or change of status.
Information on the current status of this and other ETSI documents is available at
http://portal.etsi.org/tb/status/status.asp
If you find errors in the present document, please send your comment to one of the following services:
http://portal.etsi.org/chaircor/ETSI_support.asp
Copyright Notification
No part may be reproduced except as authorized by written permission.
The copyright and the foregoing restriction extend to reproduction in all media.

© European Telecommunications Standards Institute 2013.
All rights reserved.

TM TM TM
DECT , PLUGTESTS , UMTS and the ETSI logo are Trade Marks of ETSI registered for the benefit of its Members.
TM
3GPP and LTE™ are Trade Marks of ETSI registered for the benefit of its Members and
of the 3GPP Organizational Partners.
GSM® and the GSM logo are Trade Marks registered and owned by the GSM Association.
ETSI

---------------------- Page: 2 ----------------------
3 ETSI TR 102 299 V1.3.1 (2013-07)
Contents
Intellectual Property Rights . 5
Foreword . 5
Introduction . 5
1 Scope . 6
2 References . 6
2.1 Normative references . 6
2.2 Informative references . 6
3 Abbreviations . 8
4 General . 9
5 Documents relevance for EMTEL activities . 9
5.1 Regulatory documents in application, having relevance with EMTEL . 9
5.2 Other documents with less direct impact in EMTEL . 9
5.3 Non regulatory documents related to orientations for future regulations . 10
6 Framework Directive . 10
6.1 Executive Summary of EMTEL relevant text . 10
6.2 Chapter IV, general provisions . 10
6.2.1 Article 17, Standardisation . 10
6.2.2 Article 19, Harmonisation procedures . 11
7 Universal Service Directive . 12
7.1 Executive Summary of EMTEL relevant text . 12
7.2 Whereas . 12
7.3 Chapter I, scope, aims and definitions . 14
7.3.1 Article 2, Definitions . 14
7.4 Chapter II, Universal service obligations including social obligations . 14
7.4.1 Article 6, Public pay telephones . 15
7.5 Chapter IV, end-user interests and rights . 15
7.5.1 Article 23, Integrity of the network . 15
7.5.2 Article 26, Single European emergency call number . 15
7.5.3 Article 28, Non-geographic numbers . 16
7.6 Chapter V, general and final provisions . 16
7.6.1 Article 38, Transposition . 16
7.7 European Parliament resolution of 5 July 2011 on universal service and the 112 emergency number
(2010/2274(INI)) . 17
7.7.1 Executive Summary of EMTEL relevant text . 17
8 Directive on privacy and electronic communications . 17
8.1 Executive Summary of EMTEL relevant text . 18
8.2 Article 10, Exceptions . 18
9 Directive on Access and Interconnection . 18
9.1 Executive Summary of EMTEL relevant text . 18
10 Authorisation Directive . 18
10.1 Executive Summary of EMTEL relevant text . 18
10.2 Article 6, Conditions attached to the general authorisation and to the rights of use for radio frequencies
and for numbers, and specific obligations . 18
10.3 Article 11, Information required under the general authorisation, for rights of use and for the specific
obligations . 19
10.4 Annex A. Conditions which may be attached to a general authorisation . 19
11 Commission recommendation on processing of caller location information . 19
11.1 Executive Summary of EMTEL relevant text . 19
11.2 Scope, definitions, field of application . 20
ETSI

---------------------- Page: 3 ----------------------
4 ETSI TR 102 299 V1.3.1 (2013-07)
11.3 COI specification . 20
11.4 COI harmonization . 21
11.5 User information . 21
11.6 COI evolution . 21
11.7 Final text (continuation of scope) . 21
12 R&TTE Directive . 21
12.1 Executive Summary of EMTEL relevant text . 21
12.2 Article 3, Essential requirements . 21
12.3 Decisions based on the R&TTE relevant for EMTEL . 22
12.3.1 Avalanche beacons . 22
12.3.2 Inland waterways . 22
12.3.3 Maritime Automatic Identification System (AIS). 22
12.3.4 Global Maritime Distress and Safety System (GMDSS) equipment . 22
13 BEREC Regulation . 22
14 eCall . 23
Annex A: Most relevant web addresses . 24
Annex B: Bibliography . 25
History . 26

ETSI

---------------------- Page: 4 ----------------------
5 ETSI TR 102 299 V1.3.1 (2013-07)
Intellectual Property Rights
IPRs essential or potentially essential to the present document may have been declared to ETSI. The information
pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found
in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in
respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web
server (http://ipr.etsi.org).
Pursuant to the ETSI IPR Policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee
can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web
server) which are, or may be, or may become, essential to the present document.
Foreword
This Technical Report (TR) has been produced by ETSI Special Committee Emergency Communications (EMTEL).
Introduction
The rapid evolution of the market in Europe, the important multiple technical developments, the new decentralized
structures for the management of Communications Networks and Services are associated to a revision of the regulatory
conditions applicable in the Communications sector in the EU.
This created a number of new difficulties, some of them related to the need of ensuring a high level of support from
Communications systems in Emergency conditions and a permanent increase of the effectiveness of the responsible
bodies in such situations. In fact, if in a single network an Emergency situation is already a delicate case to consider,
when two or more Telecommunications Networks are interconnected and the corresponding operators have different
and sometimes opposite interests, the solution for each problem may be more complex and difficult to find.
In this context the standardization may be the only solution to promote freely and widely accepted solutions fulfilling
the needs of the population, particularly those identified in regulatory documents.
The goal of the present document is to facilitate a stronger standardization in this area by bringing together the most
important easily identified rules in EU. In order to enable also to take into account trends that might result in future
regulatory rules, the document includes a list of main sites where these orientations can be found (Communication,
working documents, statements from official groups, etc.).
The present version is actualized from the previous one produced in 2008. The intention is to collect more information
focused in the relationship between standardization work and EMTEL needs expressed in regulatory documents and
update the document in future versions, when appropriate with more and more updated details. A new update is
necessary at least at the time when the ongoing reform of the EU regulatory framework for electronic communications
is finalized.
ETSI

---------------------- Page: 5 ----------------------
6 ETSI TR 102 299 V1.3.1 (2013-07)
1 Scope
The present document identifies:
• the regulatory documents applicable for the emergency communications. The documents are listed in
clause 2.1 and the significant extracts are given in clause 3; and
• other information or references which are considered to be useful in relation to Emergency Communications
(EMTEL), generally applicable regulatory principles, or main orientations which are still under consideration
at the date of revision.
2 References
References are either specific (identified by date of publication and/or edition number or version number) or
non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the
reference document (including any amendments) applies.
Referenced documents which are not found to be publicly available in the expected location might be found at
http://docbox.etsi.org/Reference.
NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee
their long term validity.
2.1 Normative references
The following referenced documents are necessary for the application of the present document.
Not applicable.
2.2 Informative references
The following referenced documents are not necessary for the application of the present document but they assist the
user with regard to a particular subject area.
[i.1] Directive 2002/21/EC of the European Parliament and of the council of 7 March 2002 on a
common regulatory framework for electronic communications networks and services (Framework
Directive).
[i.2] Directive 2002/22/EC of the European Parliament and of the council of 7 March 2002 on universal
service and users' rights relating to electronic communications networks and services (Universal
Service Directive).
[i.3] Directive 2002/58/EC of the European Parliament and of the council of 12 July 2002 concerning
the processing of personal data and the protection of privacy in the electronic communications
sector (Directive on privacy and electronic communications).
[i.4] Directive 2002/19/EC of the European Parliament and of the council of 7 March 2002 on access
to, and interconnection of, electronic communications networks and associated facilities (Access
Directive).
[i.5] Directive 2002/20/EC of the European Parliament and of the council of 7 March 2002 on the
authorisation of electronic communications networks and services (Authorisation Directive).
[i.6] Commission Recommendation 2003/558/EC of 25 July 2003 on the processing of caller location
information in electronic communication networks for the purpose of location-enhanced
emergency call services.
ETSI

---------------------- Page: 6 ----------------------
7 ETSI TR 102 299 V1.3.1 (2013-07)
[i.7] Directive 1999/5/EC of the European Parliament and of the council of 9 March 1999 on radio
equipment and telecommunications terminal equipment and the mutual recognition of their
conformity (R&TTE Directive).
[i.8] Council Decision 2001/792/EC of 23 October 2001 establishing a Community mechanism to
facilitate reinforced cooperation in civil protection assistance interventions.
[i.9] Official texts relating to Community co-operation on Civil Protection.
[i.10] Decision No 676/2002/EC of the European Parliament and of the Council of 7 March 2002 on a
regulatory framework for radio spectrum policy in the European Community (Radio Spectrum
Decision).
[i.11] Commission decision 2001/148/EC of 21 February 2001on the application of Article 3(3)(e) of
Directive 1999/5/EC to avalanche beacons (notified under document number C(2001) 194) (Text
with EEA relevance).
[i.12] Commission decision 2000/637/EC of 22 September 2000 on the application of Article 3(3)(e) of
Directive 1999/5/EC to radio equipment covered by the regional arrangement concerning the
radiotelephone service on inland waterways (notified under document number C(2000) 2718)
(Text with EEA relevance).
[i.13] Commission decision 2003/213/EC of 25 March 2003 on the application of Article 3(3)(e) of
Directive 1999/5/EC of the European Parliament and of the Council to radio equipment intended
to be used on non-SOLAS vessels and which is intended to participate in the Automatic
Identification System (AIS) (notified under document number C(2003) 808) (Text with EEA
relevance).
[i.14] Commission Decision 2004/71/EC of 4 September 2003 on essential requirements relating to
marine radio communication equipment which is intended to be used on non-SOLAS vessels and
to participate in the Global Maritime Distress and Safety System (GMDSS).
[i.15] Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a
procedure for the provision of information in the field of technical standards and regulations on
information society services.
[i.16] Commission Decision C(2006)/6364 of 11th December 2006, updating the list of standards
(application of Article 17 of the framework Directive). Chapter V addresses localisation.
[i.17] Commission staff working document of June 14 2004 on "The treatment of Voice over Internet
Protocol (VoIP) under the EU Regulatory Framework" (Doc 406-V2).
[i.18] ERG (European Regulators group) document of December 2005: ERG (05) 12 "ERG Common
Statement for VoIP regulatory approaches".
[i.19] COM(2003) 542 final Communication from the Commission to the Council and the European
Parliament: "Information and Communications Technologies for Safe and Intelligent Vehicles"
(SEC(2003) 963) Brussels, 15.9.2003.
[i.20] COM(2005) 431 final: Communication from the Commission to the Council, the European
Parliament, the European Economic and Social Committee and the Committee of the Regions:
"The 2nd eSafety Communication, bringing eCall to citizens" Brussels, 14.9.2005.
[i.21] Directive 2006/24/EC of the European Parliament and the Council (15 March 2006) on the
retention of data generated and processed in connexion with the provision of publicly available
electronic communications services or public communications networks and amending Directive
2002/58/EC.
[i.22] COM(2006) 723 final Communication from the Commission to the European Parliament, the
Council, the European Economic and Social Committee and the Committee of the Regions:
"Bringing eCall back on track - Action Plan"; (3rd eSafety Communication) Brussels, 23.11.2006.
ETSI

---------------------- Page: 7 ----------------------
8 ETSI TR 102 299 V1.3.1 (2013-07)
[i.23] COM(2007) 541 final Communication from the Commission to the European Parliament, the
Council, the European Economic and Social Committee and the Committee of the Regions:
"Towards Europe-wide Safer, Cleaner and Efficient Mobility: The First Intelligent Car Report"
Brussels, 17.9.2007.
[i.24] Directive 2009/136/EC of the European Parliament and of the Council of 25 November 2009
amending Directive 2002/22/EC on universal service and users' rights relating to electronic
communications networks and services, Directive 2002/58/EC concerning the processing of
personal data and the protection of privacy in the electronic communications sector and Regulation
(EC) No 2006/2004 on cooperation between national authorities responsible for the enforcement
of consumer protection laws.
[i.25] Directive 2009/140/EC of the European Parliament and of the Council of 25 November 2009
amending Directives 2002/21/EC on a common regulatory framework for electronic
communications networks and services, 2002/19/EC on access to, and interconnection of,
electronic communications networks and associated facilities, and 2002/20/EC on the authorisation
of electronic communications networks and services.
[i.26] Regulation (EC) No 1211/2009 of the European Parliament and of the Council of 25 November
2009 establishing the Body of European Regulators for Electronic Communications (BEREC) and
the Office.
[i.27] Commission Recommendation 2011/750/EU of 8 September 2011 on support for an EU-wide
eCall service in electronic communication networks for the transmission of in-vehicle emergency
calls based on 112 ("eCalls").
NOTE: http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2011:303:0046:0048:EN:PDF.
[i.28] Directive 2010/40/EU of the European Parliament and of the Council of 7 July 2010 on the
framework for the deployment of Intelligent Transport Systems in the field of road transport and
for interfaces with other modes of transport.
NOTE: http://eurlex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2010:207:0001:0013:EN:PDF.
[i.29] Council Decision1999/468/EC of 28 June 1999 laying down the procedures for the exercise of
implementing powers conferred on the Commission.
[i.30] Council Decision 91/396/EEC of 29 July 1991 on the introduction of a single European emergency
call number.
[i.31] European Parliament resolution 2010/2274(INI) of 5 July 2011 on universal service and the 112
emergency number.
3 Abbreviations
For the purposes of the present document, the following abbreviations apply:
AIS Automatic Identification System
BEREC Body of European Regulators for Electronic Communications
CEC Commission of the European Communities
CEN European Committee for Standardisation
CENELEC European Committee for Electrotechnical Standardization
COI Common Open Interface
EC European Commission
EMTEL Emergency Communications
ETSI European Telecommunications Standards Institute
EU European Union
GMDSS Global Maritime Distress and Safety System
IEC International Electrotechnical Commission
INI own INItiative procedure
ISO International Standardization Organization
ITS Intelligent Transport System
ETSI

---------------------- Page: 8 ----------------------
9 ETSI TR 102 299 V1.3.1 (2013-07)
NGN Next Generation Network
PATS Publicly Available Telephone Service
R&TTE Radio equipment and Telecommunications Terminal Equipment
SOLAS Safety Of Life At Sea
SR Special Report
VoIP Voice over Internet Protocol
4 General
The present document tries to identify the most relevant regulatory principles applicable to EMTEL. A careful study of
the EU and national regulation is required for a complete understanding of all the implications of the presently
applicable legal measures.
To facilitate the access to the source texts and minimize the risk of misunderstandings and false interpretations, the
majority of the text was literally copied from the official documents. This text is printed in italics to allow a clear
identification. In some cases, more important words or statements are printed in bold to call the attention of the reader.
5 Documents relevance for EMTEL activities
The documents produced within the frame of the Commission should be considered on the basis of their relevance
towards emergency telecommunications. Three classes are proposed to sort them adequately:
• regulatory documents having relevance for EMTEL;
• other regulatory documents with less direct impact on EMTEL; and
• documents giving orientations for future regulations.
5.1 Regulatory documents in application, having relevance with
EMTEL
The documents in this category are in application and should be well known or addressed in the course of any activity in
emergency telecommunications.
References [i.1], [i.2], [i.3], [i.4], [i.5], [i.6], [i.7], [i.16], [i.24], [i.25] and [i.26] fall in this category.
NOTE: The directives [i.1], [i.2], [i.3], [i.4], [i.5] are amended by the directives [i.24] and [i.25] and in order to
have the official version of the directive the reader should have both the basic directive and the amending
directive. In order to ease the reader the present document contains emergency telecommunications
related "whereas" texts both from the basic directive and the amending directive but concerning the
articles in the directives only the texts in force are included.
5.2 Other documents with less direct impact in EMTEL
These documents are also regulatory and in application but they should be considered as elements of the framework of
communications services and precising the overall context; but they have no direct impact on emergency
telecommunications.
References [i.8], [i.9], [i.10], [i.11], [i.12], [i.13], [i.14] , [i.15] and [i.21] fall in this category.
ETSI

---------------------- Page: 9 ----------------------
10 ETSI TR 102 299 V1.3.1 (2013-07)
5.3 Non regulatory documents related to orientations for future
regulations
Rapid progress in technology makes it worthwhile to quote different topics that are addressed within the Commission or
related groups. These orientations have not yet resulted in regulations, but are linked to the standardization activities in
the field of Emergency Telecommunications, or can have an influence on them:
• NGN and Internet based telephony services.
References [i.17] and [i.18] fall in this category.
In [i.17], clauses 5.2. "Emergency Services", 5.3. "Routing Emergency Calls" and 5.4. "Enhanced Emergency Service -
Caller location", and in [i.18] clause 4 "Specific Statement on Access to Emergency Services" have a specific interest:
• Road Safety related services.
In 2005, the Commission launched the eCall project with an objective to deploy a service of automatic call in case of
road accident.
References [i.19], [i.20], [i.22] and [i.23] fall in this category.
6 Framework Directive
Directive 2002/21/EC [i.1] of the European Parliament and of the Council of 7 March 2002 on a common regulatory
framework for electronic communications networks and services (Framework Directive) as amended by the Directive
2009/140/EC [i.25].
6.1 Executive Summary of EMTEL relevant text
The list of standards published by the Commission in the Official Journal of the European Communities may contain
standards and/or specifications relevant to EMTEL.
6.2 Chapter IV, general provisions
6.2.1 Article 17, Standardisation
The text of the amending directive contains some changes to the text of the Directive 2002/21/EC [i.1].
1. The Commission, acting in accordance with the procedure referred to in Article 22(2), shall draw up and publish in
the Official Journal of the European Communities a list of non-compulsory standards and/or specifications to serve as
a basis for encouraging the harmonised provision of electronic communication networks, el
...