Electronic Signatures and Infrastructures (ESI); Policy and security requirements for Trust Service Providers issuing certificates; Part 2: Requirements for trust service providers issuing EU qualified certificates

REN/ESI-0019411-2

Elektronski podpisi in infrastruktura (ESI) - Zahteve politike in varnosti za ponudnike storitev zaupanja, ki izdajajo digitalna potrdila - 2. del: Zahteve za ponudnike storitev zaupanja, ki izdajajo kvalificirana digitalna potrdila v EU

Ta dokument določa zahteve politike in varnosti za izdajanje, vzdrževanje ter upravljanje življenjskega cikla kvalificiranih digitalnih potrdil v EU, kot je določeno v Uredbi (EU) št. 910/2014 [i.1]. Te zahteve politike in varnosti podpirajo referenčne politike digitalnih potrdil za izdajanje, vzdrževanje ter upravljanje življenjskega cikla kvalificiranih digitalnih potrdil v EU, izdanih fizičnim osebam (vključno s fizičnimi osebami, povezanimi s pravno osebo ali spletnim mestom) in pravnim osebam (vključno s pravnimi osebami, povezanimi s spletnim mestom). Ta dokument ne določa, kako lahko opredeljene zahteve oceni neodvisna stran, vključno z zahtevami glede informacij, ki jih je treba razkriti takim neodvisnim ocenjevalcem, ali zahtevami glede takih ocenjevalcev. Vendar ta dokument v dodatku B določa kontrolni seznam zahtev politike, ki se nanašajo na ponudnike storitev zaupanja, ki izdajajo kvalificirana digitalna potrdila v EU (kot je izraženo v tem dokumentu), in vseh zahtev, vključenih s sklicevanjem na standarda ETSI EN 319 411-1 [2] in ETSI EN 319 401 [1], ki jih lahko uporabi ponudnik storitev zaupanja za pripravo ocene svojih praks v skladu s tem dokumentom in/ali ocenjevalec pri izvajanju postopka ocenjevanja za namene potrditve, da ponudnik storitev zaupanja izpolnjuje zahteve za izdajanje kvalificiranih digitalnih potrdil v skladu z Uredbo (EU) št. 910/2014 [i.1].
OPOMBA: Glej standard ETSI EN 319 403 [i.6] za navodila v zvezi z ocenjevanjem procesov in storitev ponudnikov storitev zaupanja.

General Information

Status
Published
Publication Date
25-Feb-2016
Current Stage
12 - Completion
Due Date
07-Mar-2016
Completion Date
26-Feb-2016
Mandate

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2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Elektronski podpisi in infrastruktura (ESI) - Zahteve politike in varnosti za ponudnike storitev zaupanja, ki izdajajo digitalna potrdila - 2. del: Zahteve za ponudnike storitev zaupanja, ki izdajajo kvalificirana digitalna potrdila v EUElectronic Signatures and Infrastructures (ESI) - Policy and security requirements for Trust Service Providers issuing certificates -
Part 2: Requirements for trust service providers issuing EU qualified certificates35.040.01Kodiranje informacij na splošnoInformation coding in general35.030Informacijska varnostIT Security03.080.99Druge storitveOther servicesICS:Ta slovenski standard je istoveten z:ETSI EN 319 411-2 V2.1.1 (2016-02)SIST EN 319 411-2 V2.1.1:2016en01-maj-2016SIST EN 319 411-2 V2.1.1:2016SLOVENSKI
STANDARD



SIST EN 319 411-2 V2.1.1:2016



ETSI EN 319 411-2 V2.1.1 (2016-02) Electronic Signatures and Infrastructures (ESI); Policy and security requirements for Trust Service Providers issuing certificates; Part 2: Requirements for trust service providers issuing EU qualified certificates
EUROPEAN STANDARD SIST EN 319 411-2 V2.1.1:2016



ETSI ETSI EN 319 411-2 V2.1.1 (2016-02) 2
Reference REN/ESI-0019411-2 Keywords e-commerce, electronic signature, security, trust services ETSI 650 Route des Lucioles F-06921 Sophia Antipolis Cedex - FRANCE
Tel.: +33 4 92 94 42 00
Fax: +33 4 93 65 47 16
Siret N° 348 623 562 00017 - NAF 742 C Association à but non lucratif enregistrée à la Sous-Préfecture de Grasse (06) N° 7803/88
Important notice The present document can be downloaded from: http://www.etsi.org/standards-search The present document may be made available in electronic versions and/or in print. The content of any electronic and/or print versions of the present document shall not be modified without the prior written authorization of ETSI. In case of any existing or perceived difference in contents between such versions and/or in print, the only prevailing document is the print of the Portable Document Format (PDF) version kept on a specific network drive within ETSI Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ETSI documents is available at https://portal.etsi.org/TB/ETSIDeliverableStatus.aspx If you find errors in the present document, please send your comment to one of the following services: https://portal.etsi.org/People/CommiteeSupportStaff.aspx Copyright Notification No part may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm except as authorized by written permission of ETSI. The content of the PDF version shall not be modified without the written authorization of ETSI. The copyright and the foregoing restriction extend to reproduction in all media.
© European Telecommunications Standards Institute 2016. All rights reserved.
DECTTM, PLUGTESTSTM, UMTSTM and the ETSI logo are Trade Marks of ETSI registered for the benefit of its Members. 3GPPTM and LTE™ are Trade Marks of ETSI registered for the benefit of its Members and of the 3GPP Organizational Partners. GSM® and the GSM logo are Trade Marks registered and owned by the GSM Association. SIST EN 319 411-2 V2.1.1:2016



ETSI ETSI EN 319 411-2 V2.1.1 (2016-02) 3 Contents Intellectual Property Rights . 5 Foreword . 5 Modal verbs terminology . 5 Introduction . 5 1 Scope . 7 2 References . 7 2.1 Normative references . 7 2.2 Informative references . 7 3 Definitions, abbreviations and notation . 8 3.1 Definitions . 8 3.2 Abbreviations . 8 3.3 Notation . 8 4 General concepts . 9 4.1 General policy requirements concepts . 9 4.2 Certificate policy and certification practice statement . 9 4.2.1 Overview . 9 4.2.2 Purpose . 9 4.2.3 Level of specificity . 9 4.2.4 Approach . 9 4.2.5 Certificate policy . 9 4.3 Other TSP statements . 10 4.4 Certification services . 10 5 General provisions on Certification Practice Statement and Certificate Policies. 10 5.1 General requirements . 10 5.2 Certification Practice Statement Requirements . 11 5.3 Certificate Policy name and identification . 11 5.4 PKI Participants . 12 5.4.1 Certification authority . 12 5.4.2 Subscriber and subject . 12 5.4.3 Others . 12 5.5 Certificate Usage . 12 5.5.1 QCP-n . 12 5.5.2 QCP-l . 12 5.5.3 QCP-n-qscd. 12 5.5.4 QCP-l-qscd . 12 5.5.5 QCP-w . 12 6 Trust Service Providers practice . 13 6.1 Publication and Repository Responsibilities . 13 6.2 Identification and Authentication . 13 6.2.1 Naming . 13 6.2.2 Initial Identity Validation . 13 6.2.3 Identification and authentication for Re-key requests . 13 6.2.4 Identification and authentication for revocation requests . 13 6.3 Certificate Life-Cycle Operational Requirements . 14 6.3.1 Certificate Application . 14 6.3.2 Certificate application processing . 14 6.3.3 Certificate issuance . 14 6.3.4 Certificate acceptance . 14 6.3.5 Key Pair and Certificate Usage . 14 6.3.6 Certificate Renewal. 14 6.3.7 Certificate Re-key . 14 6.3.8 Certificate Modification . 15 6.3.9 Certificate Revocation and Suspension. 15 SIST EN 319 411-2 V2.1.1:2016



ETSI ETSI EN 319 411-2 V2.1.1 (2016-02) 4 6.3.10 Certificate Status Services . 15 6.3.11 End of Subscription . 15 6.3.12 Key Escrow and Recovery . 15 6.4 Facility, Management, and Operational Controls . 15 6.4.1 General . 15 6.4.2 Physical Security Controls . 15 6.4.3 Procedural Controls . 15 6.4.4 Personnel Controls . 15 6.4.5 Audit Logging Procedures . 16 6.4.6 Records Archival . 16 6.4.7 Key Changeover . 16 6.4.8 Compromise and Disaster Recovery . 16 6.4.9 CA or RA Termination . 16 6.5 Technical Security Controls . 16 6.5.1 Key Pair Generation and Installation . 16 6.5.2 Private Key Protection and Cryptographic Module Engineering Controls . 17 6.5.3 Other Aspects of Key Pair Management . 17 6.5.4 Activation Data . 17 6.5.5 Computer Security Controls . 17 6.5.6 Life Cycle Security Controls . 17 6.5.7 Network Security Controls . 17 6.5.8 Time-stamping . 17 6.6 Certificate, CRL, and OCSP Profiles . 17 6.6.1 Certificate Profile . 17 6.6.2 CRL Profile . 18 6.6.3 OCSP Profile . 18 6.7 Compliance Audit and Other Assessment . 18 6.8 Other Business and Legal Matters . 19 6.8.1 Fees . 19 6.8.2 Financial Responsibility . 19 6.8.3 Confidentiality of Business Information . 19 6.8.4 Privacy of Personal Information . 19 6.8.5 Intellectual Property Rights . 19 6.8.6 Representations and Warranties . 19 6.8.7 Disclaimers of Warranties . 19 6.8.8 Limitations of Liability . 19 6.8.9 Indemnities . 19 6.8.10 Term and Termination . 19 6.8.11 Individual notices and communications with participants . 19 6.8.12 Amendments . 19 6.8.13 Dispute Resolution Procedures . 20 6.8.14 Governing Law . 20 6.8.15 Compliance with Applicable Law . 20 6.8.16 Miscellaneous Provisions . 20 6.9 Other Provisions . 20 6.9.1 Organizational . 20 6.9.2 Additional testing . 20 6.9.3 Disabilities . 20 6.9.4 Terms and conditions . 20 7 Framework for the definition of other certificate policies built on the present document . 20 7.1 Certificate policy management . 20 7.2 Additional requirements . 21 Annex A (informative): Regulation and EU qualified certificate policy mapping . 22 Annex B (informative): Conformity Assessment Check list . 26 Annex C (informative): Revisions made since ETSI EN 319 411-2 version 1.1.1 (2013-01) . 27 History . 28
SIST EN 319 411-2 V2.1.1:2016



ETSI ETSI EN 319 411-2 V2.1.1 (2016-02) 5 Intellectual Property Rights IPRs essential or potentially essential to the present document may have been declared to ETSI. The information pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web server (https://ipr.etsi.org/). Pursuant to the ETSI IPR policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web server) which are, or may be, or may become, essential to the present document. Foreword This European Standard (EN) has been produced by ETSI Technical Committee Electronic Signatures and Infrastructures (ESI). The present document is part 2 of a multi-part deliverable covering policy requirements for Trust Service Providers issuing certificates. Full details of the entire series can be found in part 1 [2]. The present document is derived from the requirements specified in ETSI TS 101 456 [i.2] "Policy requirements for certification authorities issuing qualified certificates".
National transposition dates Date of adoption of this EN: 22 February 2016 Date of latest announcement of this EN (doa): 31 May 2016 Date of latest publication of new National Standard or endorsement of this EN (dop/e):
30 November 2016 Date of withdrawal of any conflicting National Standard (dow): 30 June 2017
Modal verbs terminology In the present document "shall", "shall not", "should", "should not", "may", "need not", "will", "will not", "can" and "cannot" are to be interpreted as described in clause 3.2 of the ETSI Drafting Rules (Verbal forms for the expression of provisions). "must" and "must not" are NOT allowed in ETSI deliverables except when used in direct citation. Introduction The Regulation (EU) N° 910/2014 [i.1] establishes a legal framework for electronic signature and electronic seal and for website authentication services. These concepts can be commonly achieved by using cryptographic mechanisms. Electronic signatures and seals implemented by this way are digital signatures. Cryptographic mechanisms are generally supported by a trust service provider (TSP) issuing public key certificates, commonly called a certification authority (CA).
By providing general policy and security requirements for trust service providers issuing certificates, the part 1 of the series ETSI EN 319 411-1 [2], is aiming to meet the general requirements of the international community to provide trust and confidence in electronic transactions including, amongst others, requirements from Regulation (EU) No 910/2014 [i.1] and from CA Browser Forum [i.3]. SIST EN 319 411-2 V2.1.1:2016



ETSI ETSI EN 319 411-2 V2.1.1 (2016-02) 6 The present document incorporates the general policy and security requirements as specified in ETSI EN 319 411-1 [2] and adds further requirements in order to meet the specific requirements of Regulation (EU) N° 910/2014 for TSPs issuing EU qualified certificates for electronic signatures and/or EU qualified certificates for electronic seals and/or EU qualified certificates for website authentication in accordance with but not limited to Articles 19, 24, 28, 38 and 45 of Regulation (EU) N° 910/2014 [i.1].
Bodies wishing to establish policy requirements for TSPs issuing certificates in a regulatory context other than the EU can build their specifications on the general policy requirements specified in ETSI EN 319 411-1 [2] to benefit from global best practices, and specify any additional requirements in a manner similar to the present document. Conformance to the present document on its own does not imply that the TSP, nor the certificates issued by the TSP, are qualified in accordance with Regulation (EU) N° 910/2014 [i.1]. SIST EN 319 411-2 V2.1.1:2016



ETSI ETSI EN 319 411-2 V2.1.1 (2016-02) 7 1 Scope The present document specifies policy and security requirements for the issuance, maintenance and life-cycle management of EU qualified certificates as defined in Regulation (EU) N° 910/2014 [i.1]. These policy and security requirements support reference certificate policies for the issuance, maintenance and life-cycle management of EU qualified certificates issued to natural persons (including natural persons associated with a legal person or a website) and to legal persons (including legal persons associated with a website), respectively. The present document does not specify how the requirements identified can be assessed by an independent party, including requirements for information to be made available to such independent assessors, or requirements on such assessors. The present document however provides in annex B a check list of the policy requirements specific to TSP issuing EU qualified certificates (as expressed in the present document) as well as all the requirements incorporated by reference to ETSI EN 319 411-1 [2] and ETSI EN 319 401 [1], that can be used by the TSP to prepare an assessment of its practices against the present document and/or by the assessor when conducting the assessment for confirming that a TSP meets the requirements for issuing qualified certificates under Regulation (EU) N° 910/2014 [i.1]. NOTE: See ETSI EN 319 403 [i.6] for guidance on assessment of TSP processes and services. 2 References 2.1 Normative references References are either specific (identified by date of publication and/or edition number or version number) or non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the referenced document (including any amendments) applies. Referenced documents which are not found to be publicly available in the expected location might be found at http://docbox.etsi.org/Reference. NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee their long term validity. The following referenced documents are necessary for the application of the present document. [1] ETSI EN 319 401: "Electronic Signatures and Infrastructures (ESI); General Policy Requirements for Trust Service Providers". [2] ETSI EN 319 411-1: "Electronic Signatures and Infrastructures (ESI); Policy and security requirements for trust service providers issuing certificates; Part 1: General requirements". [3] ETSI EN 319 412-5: "Electronic Signatures and Infrastructures (ESI); Certificate Profiles; Part 5: QCStatements". 2.2 Informative references References are either specific (identified by date of publication and/or edition number or version number) or non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the referenced document (including any amendments) applies. NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee their long term validity. The following referenced documents are not necessary for the application of the present document but they assist the user with regard to a particular subject area. [i.1] Regulation (EU) N 910/2014 of the European Parliament and of the Council on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC. [i.2] ETSI TS 101 456: "Electronic Signatures and Infrastructures (ESI); Policy requirements for certification authorities issuing qualified certificates". SIST EN 319 411-2 V2.1.1:2016



ETSI ETSI EN 319 411-2 V2.1.1 (2016-02) 8 [i.3] Baseline Requirements for the Issuance and Management of Publicly-Trusted Certificates, CA/Browser Forum. [i.4] IETF RFC 3647: "Internet X.509 Public Key Infrastructure Certificate Policy and Certification Practices Framework". [i.5] Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. [i.6] ETSI EN 319 403: "Electronic Signatures and Infrastructures (ESI); Trust Service Provider Conformity Assessment - Requirements for conformity assessment bodies assessing Trust Service Providers". [i.7] Guidelines for The Issuance and Management of Extended Validation Certificates v1.5.5, CA/Browser Forum. 3 Definitions, abbreviations and notation 3.1 Definitions For the purposes of the present document, the terms and definitions given in ETSI EN 319 401 [1], ETSI EN 319 411-1 [2], the Regulation (EU) N° 910/2014 [i.1] and the following apply: EU Qualified Certificate: qualified certificate as specified in Regulation (EU) No 910/2014 [i.1] Qualified Electronic Signature/Seal Creation Device: As specified in Regulation (EU) No 910/2014 [i.1]. 3.2 Abbreviations For the purposes of the present document, the abbreviations given in ETSI EN 319 401 [1], ETSI EN 319 411-1 [2] and the following apply: QCP-l Policy for EU qualified certificate issued to a leg
...

ETSI EN 319 411-2 V2.1.1 (2016-02)






EUROPEAN STANDARD
Electronic Signatures and Infrastructures (ESI);
Policy and security requirements for
Trust Service Providers issuing certificates;
Part 2: Requirements for trust service providers issuing
EU qualified certificates



---------------------- Page: 1 ----------------------
2 ETSI EN 319 411-2 V2.1.1 (2016-02)



Reference
REN/ESI-0019411-2
Keywords
e-commerce, electronic signature, security, trust
services
ETSI
650 Route des Lucioles
F-06921 Sophia Antipolis Cedex - FRANCE

Tel.: +33 4 92 94 42 00  Fax: +33 4 93 65 47 16

Siret N° 348 623 562 00017 - NAF 742 C
Association à but non lucratif enregistrée à la
Sous-Préfecture de Grasse (06) N° 7803/88

Important notice
The present document can be downloaded from:
http://www.etsi.org/standards-search
The present document may be made available in electronic versions and/or in print. The content of any electronic and/or
print versions of the present document shall not be modified without the prior written authorization of ETSI. In case of any
existing or perceived difference in contents between such versions and/or in print, the only prevailing document is the
print of the Portable Document Format (PDF) version kept on a specific network drive within ETSI Secretariat.
Users of the present document should be aware that the document may be subject to revision or change of status.
Information on the current status of this and other ETSI documents is available at
https://portal.etsi.org/TB/ETSIDeliverableStatus.aspx
If you find errors in the present document, please send your comment to one of the following services:
https://portal.etsi.org/People/CommiteeSupportStaff.aspx
Copyright Notification
No part may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying
and microfilm except as authorized by written permission of ETSI.
The content of the PDF version shall not be modified without the written authorization of ETSI.
The copyright and the foregoing restriction extend to reproduction in all media.

© European Telecommunications Standards Institute 2016.
All rights reserved.

TM TM TM
DECT , PLUGTESTS , UMTS and the ETSI logo are Trade Marks of ETSI registered for the benefit of its Members.
TM
3GPP and LTE™ are Trade Marks of ETSI registered for the benefit of its Members and
of the 3GPP Organizational Partners.
GSM® and the GSM logo are Trade Marks registered and owned by the GSM Association.
ETSI

---------------------- Page: 2 ----------------------
3 ETSI EN 319 411-2 V2.1.1 (2016-02)
Contents
Intellectual Property Rights . 5
Foreword . 5
Modal verbs terminology . 5
Introduction . 5
1 Scope . 7
2 References . 7
2.1 Normative references . 7
2.2 Informative references . 7
3 Definitions, abbreviations and notation . 8
3.1 Definitions . 8
3.2 Abbreviations . 8
3.3 Notation . 8
4 General concepts . 9
4.1 General policy requirements concepts . 9
4.2 Certificate policy and certification practice statement . 9
4.2.1 Overview . 9
4.2.2 Purpose . 9
4.2.3 Level of specificity . 9
4.2.4 Approach . 9
4.2.5 Certificate policy . 9
4.3 Other TSP statements . 10
4.4 Certification services . 10
5 General provisions on Certification Practice Statement and Certificate Policies. 10
5.1 General requirements . 10
5.2 Certification Practice Statement Requirements . 11
5.3 Certificate Policy name and identification . 11
5.4 PKI Participants . 12
5.4.1 Certification authority . 12
5.4.2 Subscriber and subject . 12
5.4.3 Others . 12
5.5 Certificate Usage . 12
5.5.1 QCP-n . 12
5.5.2 QCP-l . 12
5.5.3 QCP-n-qscd. 12
5.5.4 QCP-l-qscd . 12
5.5.5 QCP-w . 12
6 Trust Service Providers practice . 13
6.1 Publication and Repository Responsibilities . 13
6.2 Identification and Authentication . 13
6.2.1 Naming . 13
6.2.2 Initial Identity Valid atio n . 13
6.2.3 Identification and authentication for Re-key requests . 13
6.2.4 Identification and authentication for revocation requests . 13
6.3 Certificate Life-Cycle Operational Requirements . 14
6.3.1 Certificate Application . 14
6.3.2 Certificate application processing . 14
6.3.3 Certificate issuance . 14
6.3.4 Certificate acceptance . 14
6.3.5 Key Pair and Certificate Usage . 14
6.3.6 Certificate Renewal. 14
6.3.7 Certificate Re-key . 14
6.3.8 Certificate Modification . 15
6.3.9 Certificate Revocation and Suspension. 15
ETSI

---------------------- Page: 3 ----------------------
4 ETSI EN 319 411-2 V2.1.1 (2016-02)
6.3.10 Certificate Status Services . 15
6.3.11 End of Subscription . 15
6.3.12 Key Escrow and Recovery . 15
6.4 Facility, Management, and Operational Controls . 15
6.4.1 General . 15
6.4.2 Physical Security Controls . 15
6.4.3 Procedural Controls . 15
6.4.4 Personnel Controls . 15
6.4.5 Audit Logging Procedures . 16
6.4.6 Records Archival . 16
6.4.7 Key Changeover . 16
6.4.8 Compromise and Disaster Recovery . 16
6.4.9 CA or RA Termination . 16
6.5 Technical Security Controls . 16
6.5.1 Key Pair Generation and Installation . 16
6.5.2 Private Key Protection and Cryptographic Module Engineering Controls . 17
6.5.3 Other Aspects of Key Pair Management . 17
6.5.4 Activation Data . 17
6.5.5 Computer Security Controls . 17
6.5.6 Life Cycle Security Controls . 17
6.5.7 Network Security Controls . 17
6.5.8 Time-stamping . 17
6.6 Certificate, CRL, and OCSP Profiles . 17
6.6.1 Certificate Profile . 17
6.6.2 CRL Profile . 18
6.6.3 OCSP Profile . 18
6.7 Compliance Audit and Other Assessment . 18
6.8 Other Business and Legal Matters . 19
6.8.1 Fees . 19
6.8.2 Financial Responsibility . 19
6.8.3 Confidentiality of Business Information . 19
6.8.4 Privacy of Personal Information . 19
6.8.5 Intellectual Property Rights . 19
6.8.6 Representations and Warranties . 19
6.8.7 Disclaimers of Warranties . 19
6.8.8 Limitations of Liability . 19
6.8.9 Indemnities . 19
6.8.10 Term and Termination . 19
6.8.11 Individual notices and communications with participants . 19
6.8.12 Amendments . 19
6.8.13 Dispute Resolution Procedures . 20
6.8.14 Governing Law . 20
6.8.15 Compliance with Applicable Law . 20
6.8.16 Miscellaneous Provisions . 20
6.9 Other Provisions . 20
6.9.1 Organizational . 20
6.9.2 Additional testing . 20
6.9.3 Disabilities . 20
6.9.4 Terms and conditions . 20
7 Framework for the definition of other certificate policies built on the present document . 20
7.1 Certificate policy management . 20
7.2 Additional requirements . 21
Annex A (informative): Regulation and EU qualified certificate policy mapping . 22
Annex B (informative): Conformity Assessment Check list . 26
Annex C (informative): Revisions made since ETSI EN 319 411-2 version 1.1.1 (2013-01) . 27
History . 28

ETSI

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5 ETSI EN 319 411-2 V2.1.1 (2016-02)
Intellectual Property Rights
IPRs essential or potentially essential to the present document may have been declared to ETSI. The information
pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found
in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in
respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web
server (https://ipr.etsi.org/).
Pursuant to the ETSI IPR policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee
can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web
server) which are, or may be, or may become, essential to the present document.
Foreword
This European Standard (EN) has been produced by ETSI Technical Committee Electronic Signatures and
Infrastructures (ESI).
The present document is part 2 of a multi-part deliverable covering policy requirements for Trust Service Providers
issuing certificates. Full details of the entire series can be found in part 1 [2].
The present document is derived from the requirements specified in ETSI TS 101 456 [i.2] "Policy requirements for
certification authorities issuing qualified certificates".

National transposition dates
Date of adoption of this EN: 22 February 2016
Date of latest announcement of this EN (doa): 31 May 2016
Date of latest publication of new National Standard
or endorsement of this EN (dop/e): 30 November 2016
Date of withdrawal of any conflicting National Standard (dow): 30 June 2017

Modal verbs terminology
In the present document "shall", "shall not", "should", "should not", "may", "need not", "will", "will not", "can" and
"cannot" are to be interpreted as described in clause 3.2 of the ETSI Drafting Rules (Verbal forms for the expression of
provisions).
"must" and "must not" are NOT allowed in ETSI deliverables except when used in direct citation.
Introduction
The Regulation (EU) N° 910/2014 [i.1] establishes a legal framework for electronic signature and electronic seal and
for website authentication services. These concepts can be commonly achieved by using cryptographic mechanisms.
Electronic signatures and seals implemented by this way are digital signatures. Cryptographic mechanisms are generally
supported by a trust service provider (TSP) issuing public key certificates, commonly called a certification authority
(CA).
By providing general policy and security requirements for trust service providers issuing certificates, the part 1 of the
series ETSI EN 319 411-1 [2], is aiming to meet the general requirements of the international community to provide
trust and confidence in electronic transactions including, amongst others, requirements from Regulation (EU)
No 910/2014 [i.1] and from CA Browser Forum [i.3].
ETSI

---------------------- Page: 5 ----------------------
6 ETSI EN 319 411-2 V2.1.1 (2016-02)
The present document incorporates the general policy and security requirements as specified in ETSI EN 319 411-1 [2]
and adds further requirements in order to meet the specific requirements of Regulation (EU) N° 910/2014 for TSPs
issuing EU qualified certificates for electronic signatures and/or EU qualified certificates for electronic seals and/or EU
qualified certificates for website authentication in accordance with but not limited to Articles 19, 24, 28, 38 and 45 of
Regulation (EU) N° 910/2014 [i.1].
Bodies wishing to establish policy requirements for TSPs issuing certificates in a regulatory context other than the EU
can build their specifications on the general policy requirements specified in ETSI EN 319 411-1 [2] to benefit from
global best practices, and specify any additional requirements in a manner similar to the present document.
Conformance to the present document on its own does not imply that the TSP, nor the certificates issued by the TSP, are
qualified in accordance with Regulation (EU) N° 910/2014 [i.1].
ETSI

---------------------- Page: 6 ----------------------
7 ETSI EN 319 411-2 V2.1.1 (2016-02)
1 Scope
The present document specifies policy and security requirements for the issuance, maintenance and life-cycle
management of EU qualified certificates as defined in Regulation (EU) N° 910/2014 [i.1]. These policy and security
requirements support reference certificate policies for the issuance, maintenance and life-cycle management of EU
qualified certificates issued to natural persons (including natural persons associated with a legal person or a website)
and to legal persons (including legal persons associated with a website), respectively.
The present document does not specify how the requirements identified can be assessed by an independent party,
including requirements for information to be made available to such independent assessors, or requirements on such
assessors. The present document however provides in annex B a check list of the policy requirements specific to TSP
issuing EU qualified certificates (as expressed in the present document) as well as all the requirements incorporated by
reference to ETSI EN 319 411-1 [2] and ETSI EN 319 401 [1], that can be used by the TSP to prepare an assessment of
its practices against the present document and/or by the assessor when conducting the assessment for confirming that a
TSP meets the requirements for issuing qualified certificates under Regulation (EU) N° 910/2014 [i.1].
NOTE: See ETSI EN 319 403 [i.6] for guidance on assessment of TSP processes and services.
2 References
2.1 Normative references
References are either specific (identified by date of publication and/or edition number or version number) or
non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the
referenced document (including any amendments) applies.
Referenced documents which are not found to be publicly available in the expected location might be found at
http://docbox.etsi.org/Reference.
NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee
their long term validity.
The following referenced documents are necessary for the application of the present document.
[1] ETSI EN 319 401: "Electronic Signatures and Infrastructures (ESI); General Policy Requirements
for Trust Service Providers".
[2] ETSI EN 319 411-1: "Electronic Signatures and Infrastructures (ESI); Policy and security
requirements for trust service providers issuing certificates; Part 1: General requirements".
[3] ETSI EN 319 412-5: "Electronic Signatures and Infrastructures (ESI); Certificate Profiles;
Part 5: QCStatements".
2.2 Informative references
References are either specific (identified by date of publication and/or edition number or version number) or
non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the
referenced document (including any amendments) applies.
NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee
their long term validity.
The following referenced documents are not necessary for the application of the present document but they assist the
user with regard to a particular subject area.
[i.1] Regulation (EU) N 910/2014 of the European Parliament and of the Council on electronic
identification and trust services for electronic transactions in the internal market and repealing
Directive 1999/93/EC.
[i.2] ETSI TS 101 456: "Electronic Signatures and Infrastructures (ESI); Policy requirements for
certification authorities issuing qualified certificates".
ETSI

---------------------- Page: 7 ----------------------
8 ETSI EN 319 411-2 V2.1.1 (2016-02)
[i.3] Baseline Requirements for the Issuance and Management of Publicly-Trusted Certificates,
CA/Browser Forum.
[i.4] IETF RFC 3647: "Internet X.509 Public Key Infrastructure Certificate Policy and Certification
Practices Framework".
[i.5] Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the
protection of individuals with regard to the processing of personal data and on the free movement
of such data.
[i.6] ETSI EN 319 403: "Electronic Signatures and Infrastructures (ESI); Trust Service Provider
Conformity Assessment - Requirements for conformity assessment bodies assessing Trust Service
Providers".
[i.7] Guidelines for The Issuance and Management of Extended Validation Certificates v1.5.5,
CA/Browser Forum.
3 Definitions, abbreviations and notation
3.1 Definitions
For the purposes of the present document, the terms and definitions given in ETSI EN 319 401 [1], ETSI
EN 319 411-1 [2], the Regulation (EU) N° 910/2014 [i.1] and the following apply:
EU Qualified Certificate: qualified certificate as specified in Regulation (EU) No 910/2014 [i.1]
Qualified Electronic Signature/Seal Creation Device: As specified in Regulation (EU) No 910/2014 [i.1].
3.2 Abbreviations
For the purposes of the present document, the abbreviations given in ETSI EN 319 401 [1], ETSI EN 319 411-1 [2] and
the following apply:
QCP-l Policy for EU qualified certificate issued to a legal person
QCP-l-qscd Policy for EU qualified certificate issued to a legal person where the private key and the related
certificate reside on a QSCD
QCP-n Policy for EU qualified certificate issued to a natural person
QCP-n-qscd Policy for EU qualified certificate issued to a natural person where the private key and the related
certificate reside on a QSCD
QCP-w Policy for EU qualified website certifi
...

Draft ETSI EN 319 411-2 V2.0.6 (2015-06)






EUROPEAN STANDARD
Electronic Signatures and Infrastructures (ESI);
Policy and security requirements for
Trust Service Providers issuing certificates;
Part 2: Requirements for trust service providers issuing
EU qualified certificates



---------------------- Page: 1 ----------------------
2 Draft ETSI EN 319 411-2 V2.0.6 (2015-06)



Reference
REN/ESI-0019411-2
Keywords
e-commerce, electronic signature, security,
trust services
ETSI
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ETSI

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3 Draft ETSI EN 319 411-2 V2.0.6 (2015-06)
Contents
Intellectual Property Rights . 5
Foreword . 5
Modal verbs terminology . 5
Introduction . 5
1 Scope . 7
2 References . 7
2.1 Normative references . 7
2.2 Informative references . 7
3 Definitions, abbreviations and notations . 8
3.1 Definitions . 8
3.2 Abbreviations . 8
3.3 Notation . 8
4 General concepts . 9
4.1 General policy requirements concepts . 9
4.2 Certificate policy and certification practice statement . 9
4.2.1 Overview . 9
4.2.2 Purpose . 9
4.2.3 Level of specificity . 9
4.2.4 Approach . 9
4.2.5 Certificate policy . 9
4.3 Other TSP statements . 10
4.4 Certification services . 10
5 General provisions on Certification Practice Statement and Certificate Policies. 10
5.1 General requirements . 10
5.2 Certification Practice Statement Requirements . 10
5.3 Certificate Policy name and identification . 11
5.4 PKI Participants . 11
5.4.1 Certification authority . 11
5.4.2 Subscriber and subject . 11
5.4.3 Others . 11
5.5 Certificate Usage . 11
5.5.1 QCP-n . 11
5.5.2 QCP-l . 12
5.5.3 QCP-n-qscd. 12
5.5.4 QCP-l-qscd . 12
5.5.5 QCP-w . 12
6 Trust Service Providers practice . 12
6.1 Publication and Repository Responsibilities . 12
6.2 Identification and Authentication . 12
6.2.1 Naming . 12
6.2.2 Initial Identity Valid atio n . 12
6.2.3 Identification and authentication for Re-key requests . 13
6.2.4 Identification and authentication for revocation requests . 13
6.3 Certificate Life-Cycle Operational Requirements . 13
6.3.1 Certificate Application . 13
6.3.2 Certificate application processing . 13
6.3.3 Certificate issuance . 13
6.3.4 Certificate acceptance . 13
6.3.5 Key Pair and Certificate Usage . 13
6.3.6 Certificate Renewal. 14
6.3.7 Certificate Re-key . 14
6.3.8 Certificate Modification . 14
6.3.9 Certificate Revocation and Suspension. 14
ETSI

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4 Draft ETSI EN 319 411-2 V2.0.6 (2015-06)
6.3.10 Certificate Status Services . 14
6.3.11 End of Subscription . 14
6.3.12 Key Escrow and Recovery . 15
6.4 Facility, Management, and Operational Controls . 15
6.4.1 General . 15
6.4.2 Physical Security Controls . 15
6.4.3 Procedural Controls . 15
6.4.4 Personnel Controls . 15
6.4.5 Audit Logging Procedures . 15
6.4.6 Records Archival . 15
6.4.7 Key Changeover . 15
6.4.8 Compromise and Disaster Recovery . 16
6.4.9 CA or RA Termination . 16
6.5 Technical Security Controls . 16
6.5.1 Key Pair Generation and Installation . 16
6.5.2 Private Key Protection and Cryptographic Module Engineering Controls . 16
6.5.3 Other Aspects of Key Pair Management . 17
6.5.4 Activation Data . 17
6.5.5 Computer Security Controls . 17
6.5.6 Life Cycle Security Controls . 17
6.5.7 Network Security Controls . 17
6.5.8 Time-stamping . 17
6.6 Certificate, CRL, and OCSP Profiles . 17
6.6.1 Certificate Profile . 17
6.6.2 CRL Profile . 18
6.6.3 OCSP Profile . 18
6.7 Compliance Audit and Other Assessment . 18
6.8 Other Business and Legal Matters . 18
6.8.1 Fees . 18
6.8.2 Financial Responsibility . 18
6.8.3 Confidentiality of Business Information . 18
6.8.4 Privacy of Personal Information . 18
6.8.5 Intellectual Property Rights . 18
6.8.6 Representations and Warranties . 18
6.8.7 Disclaimers of Warranties . 19
6.8.8 Limitations of Liability . 19
6.8.9 Indemnities . 19
6.8.10 Term and Termination . 19
6.8.11 Individual notices and communications with participants . 19
6.8.12 Amendments . 19
6.8.13 Dispute Resolution Procedures . 19
6.8.14 Governing Law . 19
6.8.15 Compliance with Applicable Law . 19
6.8.16 Miscellaneous Provisions . 19
6.9 Other Provisions . 19
6.9.1 Organizational . 19
6.9.2 Additional testing . 19
6.9.3 Disabilities . 20
6.9.4 Terms and conditions . 20
7 Framework for the definition of other certificate policies built on the present document . 20
7.1 Certificate policy management . 20
7.2 Additional requirements . 20
Annex A (informative): Regulation and EU qualified certificate policy mapping . 21
Annex B (informative): Conformity Assessment Check list . 25
Annex C (informative): Revisions made since EN 319 411-2 version 1.1.1 (2013-01) . 26
History . 27

ETSI

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5 Draft ETSI EN 319 411-2 V2.0.6 (2015-06)
Intellectual Property Rights
IPRs essential or potentially essential to the present document may have been declared to ETSI. The information
pertaining to these essential IPRs, if any, is publicly available for ETSI members and non-members, and can be found
in ETSI SR 000 314: "Intellectual Property Rights (IPRs); Essential, or potentially Essential, IPRs notified to ETSI in
respect of ETSI standards", which is available from the ETSI Secretariat. Latest updates are available on the ETSI Web
server (http://ipr.etsi.org).
Pursuant to the ETSI IPR policy, no investigation, including IPR searches, has been carried out by ETSI. No guarantee
can be given as to the existence of other IPRs not referenced in ETSI SR 000 314 (or the updates on the ETSI Web
server) which are, or may be, or may become, essential to the present document.
Foreword
This draft European Standard (EN) has been produced by ETSI Technical Committee Electronic Signatures and
Infrastructures (ESI), and is now submitted for the combined Public Enquiry and Vote phase of the ETSI standards EN
Approval Procedure.
The present document is part 2 of a multi-part deliverable on policy requirements for Trust Service Providers issuing
certificate. Full details of the entire series can be found in part 1 [2].
The present document is derived from the requirements specified in ETSI TS 101 456 [i.2] "Policy requirements for
certification authorities issuing qualified certificates".

Proposed national transposition dates
Date of latest announcement of this EN (doa): 3 months after ETSI publication
Date of latest publication of new National Standard
or endorsement of this EN (dop/e): 6 months after doa
Date of withdrawal of any conflicting National Standard (dow): 12 months after doa

Modal verbs terminology
In the present document "shall", "shall not", "should", "should not", "may", "need not", "will", "will not", "can" and
"cannot" are to be interpreted as described in clause 3.2 of the ETSI Drafting Rules (Verbal forms for the expression of
provisions).
"must" and "must not" are NOT allowed in ETSI deliverables except when used in direct citation.
Introduction
The Regulation (EU) N° 910/2014 [i.1] establishes a legal framework for electronic signature and electronic seal and
for website authentication services. It addresses for example the ability to electronically sign data in the same way they
are signed using a hand-written signature. These concepts can be commonly achieved by using cryptographic
mechanisms. Electronic signatures and seals implemented by this way are digital signatures. Cryptographic mechanisms
are generally supported by a trust service provider (TSP) issuing public key certificates, commonly called a certification
authority (CA).
By providing general policy and security requirements for trust service providers issuing certificates, the part 1 of the
series ETSI EN 319 411-1 [2], is aiming to meet the general requirements of the international community to provide
trust and confidence in electronic transactions including, amongst others, requirements from Regulation (EU)
No 910/2014 [i.1] and from CA Browser Forum [i.4].
ETSI

---------------------- Page: 5 ----------------------
6 Draft ETSI EN 319 411-2 V2.0.6 (2015-06)
The present document incorporates the general policy and security requirements as specified in ETSI EN 319 411-1 [2]
and adds further requirements in order to meet the specific requirements of Regulation (EU) N° 910/2014 for TSPs
issuing EU qualified certificates for electronic signatures and/or EU qualified certificates for electronic seals and/or EU
qualified certificates for web site authentication in accordance with but not limited to Articles 19, 24, 28, 38 and 45 of
Regulation (EU) N° 910/2014 [i.1].
Bodies wishing to establish policy requirements for TSPs issuing certificates in a regulatory context other than the EU
can build their specifications on the general policy requirements specified in ETSI EN 319 411-1 [2] to benefit from
global best practices, and specify any additional requirements in a manner similar to the present document.
ETSI

---------------------- Page: 6 ----------------------
7 Draft ETSI EN 319 411-2 V2.0.6 (2015-06)
1 Scope
The present document specifies policy and security requirements for the issuance, maintenance and life-cycle
management of EU qualified certificates as defined in Regulation (EU) N° 910/2014 [i.1]. These policy and security
requirements support reference certificate policies for the issuance, maintenance and life-cycle management of EU
qualified certificates issued to natural persons (including natural persons associated with a legal person), to legal
persons and to web sites, respectively.
The present document does not specify how the requirements identified can be assessed by an independent party,
including requirements for information to be made available to such independent assessors, or requirements on such
assessors. The present document however provides in annex B a check list of the policy requirements specific to TSP
issuing EU qualified certificates (as expressed in the present document) as well as all the requirements incorporated by
reference to ETSI EN 319 411-1 [2] and ETSI EN 319 401 [1], that can be used by the TSP to prepare an assessment of
its practices against the present document and/or by the assessor when conducting the assessment for confirming that a
TSP meets the requirements for issuing qualified certificates under Regulation (EU) N° 910/2014 [i.1].
NOTE: See ETSI EN 319 403 [i.7] for guidance on assessment of TSP processes and services.
2 References
2.1 Normative references
References are either specific (identified by date of publication and/or edition number or version number) or
non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the
referenced document (including any amendments) applies.
Referenced documents which are not found to be publicly available in the expected location might be found at
http://docbox.etsi.org/Reference.
NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee
their long term validity.
The following referenced documents are necessary for the application of the present document.
[1] ETSI EN 319 401: "Electronic Signatures and Infrastructures (ESI); General Policy Requirements
for Trust Service Providers".
[2] ETSI EN 319 411-1: "Electronic Signatures and Infrastructures (ESI); Policy and security
requirements for trust service providers issuing certificates; Part 1: General requirements".
[3] Guidelines for The Issuance and Management of Extended Validation Certificates v1.5.5,
CA/Browser Forum.
[4] ETSI EN 319 412-5: "Electronic Signatures and Infrastructures (ESI); Certificate Profiles; Part 5:
QCStatements".
2.2 Informative references
References are either specific (identified by date of publication and/or edition number or version number) or
non-specific. For specific references, only the cited version applies. For non-specific references, the latest version of the
referenced document (including any amendments) applies.
NOTE: While any hyperlinks included in this clause were valid at the time of publication, ETSI cannot guarantee
their long term validity.
The following referenced documents are not necessary for the application of the present document but they assist the
user with regard to a particular subject area.
[i.1] Regulation (EU) N 910/2014 of the European Parliament and of the Council on electronic
identification and trust services for electronic transactions in the internal market and repealing
Directive 1999/93/EC.
ETSI

---------------------- Page: 7 ----------------------
8 Draft ETSI EN 319 411-2 V2.0.6 (2015-06)
[i.2] ETSI TS 101 456: "Electronic Signatures and Infrastructures (ESI); Policy requirements for
certification authorities issuing qualified certificates".
[i.3] Directive 1999/93/EC of the European Parliament and of the Council of 13 December 1999 on a
Community framework for electronic signatures.
[i.4] Baseline Requirements for the Issuance and Management of Publicly-Trusted Certificates,
CA/Browser Forum.
[i.5] IETF RFC 3647: "Internet X.509 Public Key Infrastructure Certificate Policy and Certification
Practices Framework".
[i.6] Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the
protection of individuals with regard to the processing of personal data and on the free movement
of such data.
[i.7] ETSI EN 319 403: "Electronic Signatures and Infrastructures (ESI); Trust Service Provider
Conformity Assessment - Requirements for conformity assessment bodies assessing Trust Service
Providers".
3 Definitions, abbreviations and notations
3.1 Definitions
For the purposes of the present document, the terms and definitions given in ETSI EN 319 401 [1], ETSI
EN 319 411-1 [2], the Regulation (EU) N° 910/2014 [i.1] and the following apply:
EU Qualified Certificate: qualified certificate as specified in Regulation (EU) No 910/2014 [i.1]
Qualified Electronic Signature/Seal Creation Device: As specified in Regulation (EU) No 910/2014 [i.1].
3.2 Abbreviations
For the purposes of the present document, the abbreviations given in ETSI EN 319 401 [1], ETSI EN 319 411-1 [2] and
the following apply:
QCP-l Policy for EU qualified certificate issued to a legal person
QCP-l-qscd Policy for EU qualified certificate issued to a legal person where the private key and the related
certificate reside on a QSCD
QCP-n Policy for E
...

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