Industrial automation systems — Requirements for enterprise-reference architectures and methodologies — Amendment 1: Additional views for user concerns

Systèmes d'automatisation industrielle — Prescriptions pour architectures de référence entreprise et méthodologies — Amendement 1: Vues additionnelles pour les intérêts de l'usager

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INTERNATIONAL ISO
STANDARD 15704
First edition
2000-06-01
AMENDMENT 1
2005-08-15



Industrial automation systems —
Requirements for enterprise-reference
architectures and methodologies —
AMENDMENT 1: Additional views for user
concerns
Systèmes d'automatisation industrielle — Prescriptions pour
architectures de référence entreprise et méthodologies —
AMENDEMENT 1: Vues additionnelles pour les intérêts de l'usager






Reference number
ISO 15704:2000/Amd.1:2005(E)
©
ISO 2005

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ISO 15704:2000/Amd.1:2005(E)
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ii © ISO 2005 – All rights reserved

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ISO 15704:2000/Amd.1:2005(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
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International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
Amendment 1 to International Standard ISO 15704:2000 was prepared by Technical Committee ISO/TC 184,
Industrial automation systems and integration, Subcommittee SC 5, Architecture, communications and
integration frameworks. In preparing this amendment, substantive contributions were received from groups
involved with enterprise-reference architectures such as the Purdue Enterprise-Reference Architecture
(PERA), the Graphes et Résultats et Activités Interreliés GRAI Integrated Methodology (GRAI GIM), the
Computer Integrated Manufacturing Open System Architecture (CIMOSA), and the Generalised Enterprise-
Reference Architecture and Methodology (GERAM).

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ISO 15704:2000/Amd.1:2005(E)

Industrial automation systems — Requirements for enterprise-
reference architectures and methodologies —
AMENDMENT 1: Additional views for user concerns
Page vi, Foreword
Replace the last paragraph with the following:

"Annexes A, B, C, and D are informative. Annex A is based on version 1.6.2 of GERAM developed by the
IFIP/IFAC Task Force on Architectures for Enterprise Integration who granted permission for its inclusion
in ISO 15704. Annex B is based on the economic view found in A Stair-Like CIM System Architecture of
Chen and Tseng. Annex C is based upon the decisional view found in CEN/TS14818 Technical
Specification – Enterprise Integration – Decisional Reference Model."
Page 1, subclause 3.2

Replace (a) in the note with the following:

"a) system architectures (sometimes referred to as "type 1" architectures) that deal with the design of a system, e.g.
the computer control system part of an overall enterprise integration system;"

Page 5, subclause 4.2.6

Replace with the following:

"Enterprise-reference architectures and methodologies shall exhibit the capability to represent any
process and its constituent activities for the accomplishment of the management and control in support of
the established mission of the enterprise according to the criteria established by enterprise management."

Page 6, subclause 4.2.10

Add the following paragraph after the last paragraph:

"Model developers may generate additional views for particular user concerns, and these can then be
used by any concerned stakeholder. Examples of additional views are found in annexes B and C."

Page 41, annex B

Add the following two annexes before the existing Annex B and renumber the existing Annex B and its
subclauses accordingly.

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ISO 15704:2000/Amd.1:2005(E)
Annex B
(informative)

Economic View in CIM system architecture
B.1 General
B.1.1 Introduction
For entrepreneurs and business managers, confidence in advanced CIM technology depends upon the
realization of a return on investment projected from design phase activities of both new system
implementations and system up-grades and re-organizations/integrations. Since both tangible and intangible
benefits must be considered, evaluating the return is a difficult problem. An essential aspect of any
mechanism to resolve the problem is the ability to evaluate different alternatives using models of existing and
proposed system architectures in a manner that connects functionality with economic consequence so that
design trade-off decisions are possible. In particular, the evaluation of intangible benefits is often a barrier to
Computer Integrated Manufacturing investments.

An Economic View presents model content relative to economic decisions. It draws upon existing model
content and established analytical methods to inform decision makers. The view is most critical early in the life
cycle when the majority of economic commitments are encountered and late in the life cycle when economic
performance is measured.
B.1.2 Support for enterprise managers
As guidance for enterprise managers, the Economic View can help them to:

a) predict the influences of system integration on the enterprise,
b) evaluate necessary investment and possible benefits,
c) make decisions and improve their correctness, and
d) monitor the implementation process and application of the integrated system.
B.1.3 Support for enterprise model developers and analyzers
As guidance for model developers and analyzers, the Economic View helps them to:
a) describe the economic elements,
b) understand relationships between these elements and other components in an integrated system,
c) describe economic relationships among enterprise strategic targets, the framework of the integrated
system and its components, and
d) identify economic benefits of enterprise re-organization.
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ISO 15704:2000/Amd.1:2005(E)
B.1.4 Support for system developers
As guidance for the system developers, the Economic View provides:
a) methods to evaluate economic consequences of system function modifications during the system
development, and
b) scoping of software tool use for economic modeling and analysis.
B.2 Framework for Economic View
In system implementation/integration projects, the goals and corresponding demands of the project target are
reflected in the demands of the economic characteristics. Their economic implications/influences on the
system are realized through the integration strategy and the technology project. The Economic View
establishes the relations between the economic target and the engineering project. It describes economic
elements, influence factors and scalar indices manifested in the integrated system and their relationships that
allow the determination of their impacts on the economic targets in the system integration project. These
indices, factors, and elements are constructs and their properties taken from or derived from the four
mandatory model-content views (4.2.10)

In an integrated system, the Economic View consists of a grouping of models, which is used to describe
economic components and their relationships. Many methods, e.g., graphical, mathematical, and even
descriptive ones, may describe economic components. In order to improve the compatibility and assure the
successful operation of an enterprise, a three-layer framework is constructed, expressed in graphic form,
based on enterprise modeling methods and reference models in the general enterprise reference architecture,
as shown in Figure B1.

The three layers in the Framework for Economic View (Indices, Factors, Elements) possess different economic
attributes and the relationships among layers have different attributes as well. The framework establishes the
relationships between layers of detail from the top level strategic targets of an enterprise to the bottom basic
economic elements with intervening indices and factors. To correctly establish the relationships among
different layers, both clustering and classification methods should be used to gather information from the
generic and partial model pool for the applicable life cycle phases and then classify the information to
establish the particular trees and relationships.

Early in the life-cycle, economic targets (ET) and constraints are established, e.g., return on investment, and
pricing levels. Relative to this domain identification and concept definition, sets of economic indices (I )
j
bearing on the targets and constraints are arranged and analytic methods are chosen with increasing levels of
detail exposed as the life cycle progresses. At the factors layer, process related cost factors are derived from
the decomposition of process models into activities (ƒ ). At this layer other economic factors result from the
P
analytical breakdown of expected value that can be both tangible and intangible (ƒ ). All of the indices have
A
both tangible and intangible factors. Even the most tangible indices, cost (I ) and time (I ) may have intangible
C T
factor influences that need to be taken into consideration. The explicit intangible factors, service (I ) and
S
environment (I ) may have tangible factors as well, e.g., response time, pollution rate, etc. Tangible factors
E
have diverse forms and representation. They can be expressed in mathematical equations (ƒ ), matrices,
E
tables (ƒ ), boxes in graphical models, etc. In Figure B.1, the design phase is shown with greater elaboration
T
using a tree of decomposed indices, process factors (ƒ ) depicted as a process model fragment, analytical
P
factors (ƒ ) depicted as hierarchy models, equation factors (ƒ ) depicted as a formula, and table factors (ƒ )
A E T
depicted as a data table.

For factors, the element layer identifies the basic economic elements that comprise the variables in the
mathematical equations (є ), the entries in the matrices and tables (є ), the activities (such as an activity box,
E T
e.g., in the lowest level IDEF3 model, (є )), etc., from which the factor cost or value are derived. These
A
elements are usually simple attribute values characterized as indivisible, and can be used to measure,
monitor, or control the related factors. In general the elements are properties of resources used to value and
cost an activity.

Economic indices, factors, and elements can be of generic types collected as a pool of constructs for use at
the various layers. These generic types can be formed into partial models of indices and factors to be used as
an aide for populating a particular economic view through specialization.
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ISO 15704:2000/Amd.1:2005(E)

Analysis methods vary by layer with, for example, tree hierarchy analysis techniques appropriate at the
Indices layer, and process structure model simulation, hierarchy analysis, physics formulas, fit and
interpolation methods at the Factor layer. These analysis methods collect data and support the decision
optimization of the enterprise. Optimization results can be imposed on attributes to realize the enterprise
strategy and improve its competitive ability. Two iterations of optimization and control exist - the target
decomposition from the top down at Requirements, followed by system analysis from the bottom up at Design
occurs early in the life cycle and then the system implementation from the top down at Implementation
and the system monitor and control from the bottom up at Operation occurs later in the life cycle. The first
iteration results in the roll-up of economic valuations for comparison against the targets and constraints. The
second iteration provides measures of economic performance.

Such methods can assure the realization of the enterprise target, the fundamental information collection and
analysis, the rationalized target fulfillment and the system monitoring. Implementation of the framework should
be supported by correct methodology, rich engineering practices and advanced theories and methods of
system integration. Initiatives in concurrent engineering, cell technologies, and total quality management may
be coupled with capital and labor investment for economic benefit.

The analysis and evaluation of different implementation alternatives of CIMS can be performed using the
Economic View. The selection of the best alternative from many opportunities to implement system integration
and the improvement of the enterprise competency is achieved as a result of specific modeling methods.

Phase
Genericity
Requirements Design Implementation
Operation
Generic
Partial
Particular
Economic Target ET ET
ET
Indices
layer
I
j
I I I I I I I
j C T F S E Q
Detail
ƒ
P ƒ
P
ƒ P ƒƒ
 PP
Factors
ƒ
A ƒ ƒ
A A
layer
ƒƒ
 AA
• •
ƒ
E ƒ
E
• • • • • •
ƒƒ
 EE
ƒ ƒ
• • • • • • E T
ƒ
T ƒ
T
ƒƒ
 TT
• • • • • •
   • • • •
є є є Economic
Ai є v Ay
I2 A
є є
      • • 1 n
I I
 є
1 є
A V3
є Elements
k
I є
є z
Iw I
layer
є
Vn є
є n
Vj є є 2 є A є є x
1 V 2 u V
V A V
construct & model
pool
Application and Implementation Methodology
Figure B.1 — Framework for Economic View

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ISO 15704:2000/Amd.1:2005(E)
Table B.1 — Icons for Figure B.1
Economic Target
ET
Partial model
Indices (Cost, Time, Flexibility,
I
j
Service, Environment, Quality)
Index decomposition
Process factors
ƒ
P
Activity elements
 є
Ay
Analysis factors
ƒ
A
Variable elements
 є
Vx
Factors as equations
ƒ
E
Item elements
 є
Iz
Factors as matrices
and tables
ƒ
T


B.3 Candidate modelling methods

B.3.1 Introduction
Two methods used at the Factor layer, depicted in Figure B.1 as ƒ and as hierarchy models, are presented
A
below and followed by illustrative examples.

B.3.2 Activity Based Costing
Activity Based Costing (ABC) is a method to measure the cost and performance of an organization based on
the activities, which the organization uses in producing its output. ABC differs from traditional cost accounting
techniques in that it accounts for all "fixed" and indirect costs as variables, without allocating costs based upon
a customer's unit volume, total days in production or percentage of indirect costs. Information gathered
through ABC should provide a cross-functional, integrated view of your organization, including its activities
and its business processes. [1]

B.3.3 Analytic Hierarchy Process/Analytic Network Process
The Analytic Hierarchy Process (AHP) is a decision making process to help set priorities and make decisions
when both qualitative and quantitative aspects of a decision need to be considered. By reducing complex
decisions to a series of one-to-one comparisons, then synthesizing the results, AHP helps decision makers
arrive at optimal decisions and provides a clear rationale for those decisions. The AHP engages decision
makers in breaking down a decision making procedure into smaller parts, proceeding from the goal to criteria
and sub-criteria from the Indices layer, down to the alternative courses of action. Decision makers then make
simple pair wise comparison judgments throughout the hierarchy to arrive at overall priorities for the
alternatives. The decision problem may involve social, political, technical, and economic factors. The AHP
method helps people cope with the intuitive, the rational and the irrational factors, and with risk and
uncertainty in complex settings. It can be used to: predict likely outcomes, plan projected and desired future,
facilitate group decision making, exercise control over changes in the decision making system, allocate
resources, select alternatives, do cost/benefit comparisons, evaluate employees and allocate wage increases.
[2]
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ISO 15704:2000/Amd.1:2005(E)

The Analytic Network Process (ANP) is a general theory of relative measurement for deriving composite
priority ratio scales from individual ratio scales that represent relative measurements of the influence of
attributes that interact with respect to control criteria. Through its super matrix, whose attributes are
themselves matrices of column priorities, the ANP captures the outcome of dependence and feedback within
and between clusters of attributes. The Analytic Hierarchy Process (AHP), with its dependence assumptions
on clusters and attributes, is a special case of the ANP. ANP augments the linear structures used in traditional
approaches and their inability to deal with feedback in order to choose alternatives. ANP offers decision
making according to attributes and criteria as well as according to both positive and negative
consequences.[3]

B.4 Applying Economic View in model development
B.4.1 Introduction
Using the candidate methods of B.3, a subset of an Economic View as an example is presented below. The
models chosen help decision makers align costs and value with targets and constraints.

B.4.2 ABC Method example
In order to accurately assess CIM technology benefits to enterprises, a costing technique that considers not
only production but also other processes is required. For this example the modeling formalism is based on the
IDEF0 method.[4] Since both ABC and IDEF0 focus on functional activities, the IDEF0 model is extended to
include activity based costing data. In this way we assure that no activity cost assignment will be missed
during the integration with an IDEF0 model. Here, a separate economic model that corresponds to the IDEF0
model of function view is constructed. There are four attributes in each model block: 1) node number, 2)
activity name, 3) cost driver and 4) cost value. The first two attributes are taken directly from an IDEF0 model,
whereas the latter two are to be defined by designers. As shown in Figure B2., the cost model forms a
hierarchy exactly like the IDEF0 model. Sub-processes are defined down to Element layer activities that are
the most basic.

Guidelines for constructing an ABC economic model include:

a) No attribute can be left empty;
b) Cost value of a parent process must be the sum of the cost values of all its lower-level sub-processes or
activities;
c) If there is a cost for coordinating activities of the same level, coordination should be modeled as an
activity of that level;
d) The model can be decomposed as a hierarchy equivalent to the IDEF0 hierarchy;
e) Assignment of cost values should be done in a bottom up manner, so that higher-level activity cost values
can be consolidated and assigned accordingly.
For example, as shown in Figure B.2, the cost drivers of the process ‘Delivery of Part As’, ‘Preparation of
raw material’, ‘Production of Part As’, ‘Purchasing material’, ‘Work order control for part delivery’, ‘Preparation
of NC program’, ‘Machine set-up’, and ‘Machining’, are defined. Then we assign cost values for ‘Preparation of
NC program’, ‘Machine set-up’ and ‘Machining’ (basic economic Elements). Hence, the cost value for
‘Production of Part As’ is calculated by summing the A2 cost values (A21 + A22 + A23). Similarly, the cost
values for ‘Preparation of raw material’, ‘Purchasing material’, and ‘Work order control for part delivery’, are
assigned. Finally the cost for ‘Delivery of Part As’ is determined. In order to deliver a product, processes like
production planning and shipping are necessary and thus the costs for these processes are added to
determine the total cost of a product. Note that the ABC modeling method can be applied to the existing
processes as well as estimating costs for new systems. The objective is to accurately capture or estimate the
project costs.

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ISO 15704:2000/Amd.1:2005(E)


A0
Delivery of Part As
Production volume
$1435
A4
A1 A2 A3
Preparation of raw Production of Part Purchasing
Work order control
for part delivery
material
material As
Number of batches Number of
Production volume Man-hour
purchasing orders
$250 $535 $250 $400
  .  .
A21 A22 A23
Preparation of NC Machine set-up Machining
program
Number of 100 Number of set-up Piece number of
program lines parts completed
$60 $75 $400

Figure B.2 — Example of a cost hierarchy
B.4.3 AHP Method example
Since investing in CIM often is not for the sake of the technology itself, it is especially important that the
resulting business and manufacturing processes meet the target performance. Operational measures of
performance should be derived from company goals that align with corporate strategies at Indices layer. The
questions to resolve are: 1) whether the technology investment can effectively bring the business to the target,
and 2) is the investment economically sound. The Activity Based Costing technique discussed in the above
section (B.3.3) addresses the tangible aspect and deals with the second question. The first question is
addressed using the Analytic Hierarchy Process (AHP) method at the Factors layer.

For example, a manufacturing company is launching a technology advancement project in order to keep
company growth on target. Funds are reserved for the first stage of project effort. Due to a budget limit for the
first phase, a team of managers, analysts and engineers are asked to make an investment proposal. The AHP
method is employed by the team to decide which area of the project will receive initial funds allocation. A
hierarchy of the advancement investment problem is constructed as in Figure B.3.

During the analysis, it is observed that product cost, production lead time, product quality and customer
service contribute differently to market share and profitability. Similarly, increasing market share and
enhancing profitability are contributing differently to the goal of company growth. The Analytical Hierarchy
Process method weights the contributions of alternatives to the goal.
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ISO 15704:2000/Amd.1:2005(E)

Continual Growth
Goal
Increase
Enhance
Strategy
Market Share Profitability
Shorter
Better Better
Lower Costs Production Lead
Characteristics
Product Quality Customer service
Time
Advanced Advanced
Innovative Design
Investment

Manufacturing Information
Capability
Alternatives
Technology Technology

Figure B.3 — The hierarchy of advanced investment
B.4.4 Using example method results
In terms of cost and benefit analysis, benefit indices are defined based upon AHP priorities. The cost indices
are defined using the ABC method. First, cost components of investment in manufacturing technology,
information technology and design technology are determined. These cost components should include the
process costs after the particular technology is invested as well. To reduce the possible bias caused by high
capital costs, the capital cost may be left to the return on investment calculation. After the IDEF0 hierarchies
and the cost hierarchies are built, the total cost is computed.

B.5 Glossary of references for Economic View
[1] Chen Yuliu, Tseng M M, Yien J. Economic view of CIM system architecture. Production Planning and
Control, 1998, 9(3):241-249

[2] Saaty, T. L., Multicriteria Decision Making: The Analytical Hierarchy Processes, (McGraw-Hill), 1980.

[3] Saaty, R. W., Decision Making in Complex Environments, (Super Decisions),2003.

[4] National Institute for Standards and Technology, Standard for Functional Modeling – IDEF0, FIPS
Publication 183, 1993.

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ISO 15704:2000/Amd.1:2005(E)
Annex C
(informative)

Decision View of an enterprise model
C.1 Introduction
An enterprise is organised by functions and levels of responsibility. Decisions are made within multiple
functions and multiple levels. The decision view is intended to support integration from a decision-making
viewpoint. Decisions made within various functions shall be consistent in the sense that they shall contribute
to achieving the global objectives of the enterprise. This also means that the time horizons in which various
decisions are made are coordinated. In the domain of production management and control, to get the correct
raw material/product at the correct time, on the correct machine and processed by the correct person implies
that decisions are made in multiple time horizons.

The decision view described in this annex identifies production planning and control decisions and the
relationships between them. These decisions are made using content from information and resource views
under responsibility established in the organisation view.

The decision view is concerned with the description of an enterprise decision-making structure which provides
for identification of decision topics, their categories, criteria and dependencies. This annex presents basic
concepts relating to the decision view and focusing on the Production Management domain.

The decision view defines a generic integrated decision system structure in terms of a set of decision centres
and decision links. It is a common structure for integrated decision-making in the domain of production
planning and control. It serves as a basis to elaborate the decision model of a particular system.

The decision view is intended for those who are

a) decision-makers responsible of production management and control,
b) Involved in performing daily production planning and control activities,
c) Involved in designing production planning and control systems,
d) Involved in developing production planning and control software (i.e. MRPII, ERP, etc.), or
e) Involved in enterprise engineering and integration projects in general.
C.2 Decision View concepts
C.2.1 "Decision"
The term “decision” relates to “those activities or processes that are concerned with making choices”; the
decision itself is “the result of choosing between different courses of action”. The activity of making a decision
consists of choosing from amongst a set of known variables; the variable which best meets the objective,
within the constraints.

C.2.2 Functional decision categories
Decision-making activities are classified into functional categories depending on the things they handle
[Products (P), Resources (R) and Time (T)]. Combinations of these things lead to a categorization as follows
(also see Figure C.1):

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ISO 15704:2000/Amd.1:2005(E)
a) “manage products” (e.g. finished goods, sub-assemblies, parts and raw materials). These decisions are
concerned with the management of products in time, (P ∩ T). Major decisions of this category are
concerned with what, when and in which quantity those products are to be procured and which levels of
inventory are appropriate;
b) “manage resources” (e.g. information technology and manufacturing technology resources as well as
humans). These decisions are concerned with the management of resources in time, (R ∩ T). Major
decisions of this category are concerned with the resource capacity/capability management;
c) “plan production” (e.g. master schedule, shop floor sch
...

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