ISO/TC 321 - Transaction assurance in E-commerce
Standardization in the field of "transaction assurance and upstream/downstream directly related processes in e-commerce”, including the following: The assurance of transaction process in e-commerce (including easier access to e-platforms and estores); The protection of online consumer rights including both prevention of online disputes and resolution process; The interoperability and admissibility of commodity quality inspection result in cross-border e-commerce. The assurance of e-commerce delivery to the final consumer. Excluded: Management system standards already covered by ISO/TC 176; Authenticity, integrity and trust for products and documents standards already covered by ISO/TC 292/WG4; Guidelines on consumer warranties and guarantees standards already covered by ISO/PC 303; Meta-standards of information interchange standards already covered by ISO/TC 154; Cross-border trade of second-hand goods standards already covered by ISO/PC 245; Brand evaluation standards already covered by ISO/TC 289; Online reputation standards already covered by ISO/TC 290; Financial services standards already covered by ISO/TC 68; Identity management standards already covered by ISO/IEC/JTC 1/SC 27/WG 5; Meta-standards of data management and interchange already covered by ISO/IEC/JTC 1/SC 32; Biometrics standards already covered by ISO/IEC/JTC 1/SC 37; Since the payment and security of the transaction are very important in e-commerce, the proposed new technical committee will cooperate with ISO/TC 68 (Financial services), ISO/IEC/JTC1/SC 27 (IT Security techniques) and other TC via a liaison membership. If request for developing new standards for e-commerce in those TCs arose, the proposed new TC would work with them to develop the needed standards."
Transaction assurance in E-commerce
Standardization in the field of "transaction assurance and upstream/downstream directly related processes in e-commerce”, including the following: The assurance of transaction process in e-commerce (including easier access to e-platforms and estores); The protection of online consumer rights including both prevention of online disputes and resolution process; The interoperability and admissibility of commodity quality inspection result in cross-border e-commerce. The assurance of e-commerce delivery to the final consumer. Excluded: Management system standards already covered by ISO/TC 176; Authenticity, integrity and trust for products and documents standards already covered by ISO/TC 292/WG4; Guidelines on consumer warranties and guarantees standards already covered by ISO/PC 303; Meta-standards of information interchange standards already covered by ISO/TC 154; Cross-border trade of second-hand goods standards already covered by ISO/PC 245; Brand evaluation standards already covered by ISO/TC 289; Online reputation standards already covered by ISO/TC 290; Financial services standards already covered by ISO/TC 68; Identity management standards already covered by ISO/IEC/JTC 1/SC 27/WG 5; Meta-standards of data management and interchange already covered by ISO/IEC/JTC 1/SC 32; Biometrics standards already covered by ISO/IEC/JTC 1/SC 37; Since the payment and security of the transaction are very important in e-commerce, the proposed new technical committee will cooperate with ISO/TC 68 (Financial services), ISO/IEC/JTC1/SC 27 (IT Security techniques) and other TC via a liaison membership. If request for developing new standards for e-commerce in those TCs arose, the proposed new TC would work with them to develop the needed standards."