CLC/TS 50136-10:2022
(Main)Alarm systems - Alarm transmission systems and equipment - Part 10: Requirements for remote access
Alarm systems - Alarm transmission systems and equipment - Part 10: Requirements for remote access
This document specifies minimum requirements for secure connection and session for remote access to one or more alarm systems, for example fire safety systems, intruder and hold-up alarm systems, electronic access control systems, external perimeter security systems, video surveillance systems, and social alarm systems. This document specifies the requirements for the performance, reliability, integrity, and security characteristics of a Remote Access Infrastructure. This document specifies the requirements for a Remote Access Infrastructure between a Remote Access Client and an alarm system at the supervised premises and may be either integrated as part of the ATS or a separate infrastructure. In either case, the requirements of this European technical specification should apply. This document does not cover the provision of functions and features on the alarm system.
Alarmanlagen — Alarmübertragungsanlagen und –einrichtungen — Teil 10: Anforderungen für den Fernzugriff
Alarmni sistemi - Sistemi in oprema za prenos alarma - 10. del: Zahteve za oddaljeni dostop
Ta dokument določa minimalne zahteve za varno povezavo in sejo za oddaljeni dostop do enega ali več alarmnih sistemov, na primer sistemov požarne varnosti, sistemov za javljanje vloma in ropa, elektronskih sistemov nadzora dostopa, sistemov za varovanje zunanjih meja, videonadzornih sistemov in sistemov socialnih alarmov.
Ta dokument določa zahteve za lastnosti delovanja, zanesljivost, celovitost in varnost infrastruktur oddaljenega dostopa.
Ta dokument določa zahteve za infrastrukturo oddaljenega dostopa med odjemalcem oddaljenega dostopa in alarmnim sistemom v nadzorovanih prostorih, ki je lahko vgrajena kot del sistema za prenos alarma ali kot ločena infrastruktura. V obeh primerih bi naj veljale zahteve te evropske tehnične specifikacije.
Ta dokument ne obravnava zagotavljanja funkcij in lastnosti alarmnega sistema.
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-julij-2022
Alarmni sistemi - Sistemi in oprema za prenos alarma - 10. del: Zahteve za
oddaljeni dostop
Alarm systems - Alarm transmission systems and equipment - Part 10: Requirements for
remote access
Ta slovenski standard je istoveten z: CLC/TS 50136-10:2022
ICS:
13.320 Alarmni in opozorilni sistemi Alarm and warning systems
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
TECHNICAL SPECIFICATION CLC/TS 50136-10
SPÉCIFICATION TECHNIQUE
TECHNISCHE SPEZIFIKATION April 2022
ICS 13.320
English Version
Alarm systems - Alarm transmission systems and equipment -
Part 10: Requirements for remote access
To be completed Alarmanlagen - Alarmübertragungsanlagen und -
einrichtungen - Teil 10: Anforderungen für den Fernzugriff
This Technical Specification was approved by CENELEC on 2022-02-04.
CENELEC members are required to announce the existence of this TS in the same way as for an EN and to make the TS available promptly
at national level in an appropriate form. It is permissible to keep conflicting national standards in force.
CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the
Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2022 CENELEC All rights of exploitation in any form and by any means reserved worldwide for CENELEC Members.
Ref. No. CLC/TS 50136-10:2022 E
Contents Page
European foreword . 5
Introduction . 6
1 Scope . 6
2 Normative references . 6
3 Terms, definitions and abbreviations . 7
3.1 Terms and definitions . 7
3.2 Abbreviations . 8
4 General requirements . 8
4.1 Additional application . 8
4.2 Logical structure . 8
Figure 1 — Remote access infrastructure logical diagram . 8
5 Information security . 9
5.1 General . 9
5.2 Integrity and confidentiality . 9
5.3 Authentication . 9
5.4 Authorization .10
5.5 Logging .10
6 Performance requirements .11
7 Functional requirements .11
7.1 Remote Access Client .11
7.2 Remote Access Server .11
7.3 Remote Access End point .11
7.4 Documentation .12
8 Operational requirements .12
Annex A (normative) Alternative connection method .13
Figure A1 — Alternative remote access infrastructure logical diagram .13
European foreword
This document (CLC/TS 50136-10:2022) has been prepared by CLC/TC 79, “Alarm systems”.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CENELEC shall not be held responsible for identifying any or all such patent rights.
The CLC/TS 50136 series consists of the following parts, under the general title Alarm systems –
Alarm transmission systems:
— Part 1 General requirements for alarm transmission systems;
— Part 2 Requirements for Supervised Premises Transceiver (SPT);
— Part 3 Requirements for Receiving Centre Transceiver (RCT);
— Part 4 Annunciation equipment used in alarm receiving centres;
— Part 7 Application guidelines;
— Part 9 Requirements for common protocol for alarm transmission using the internet protocol (IP).
— Part 10 Requirements for remote access
Any feedback and questions on this document should be directed to the users’ national committee. A
complete listing of these bodies can be found on the CENELEC website.
Introduction
It has been common practice for many years to monitor the alarm and fault status of alarm systems
installed in premises from remote locations.
Technological developments within alarm systems as well as the telecommunication paths now permit
remote access to those alarm systems with a wide variety of available functions up to and including
full operation and programming / parameters setting as if an authorized person was at site.
Remote access complements the at site visits of competent person(s) and also enables remote
access for customers (end-users). In short, the overall service quality offered by the various types of
professional services providers at time of installation, maintenance or operation increases significantly.
End-users experience faster response times leading to higher system reliability and availability.
Service providers can provide new services such as remote system interrogation, which improves also
staff utilization.
This document uses the term alarm system to describe any safety and security system.
1 Scope
This document specifies minimum requirements for secure connection and session for remote access
to one or more alarm systems, for example fire safety systems, intruder and hold-up alarm systems,
electronic access control systems, external perimeter security systems, video surveillance systems,
and social alarm systems.
This document specifies the requirements for the performance, reliability, integrity, and security
characteristics of a Remote Access Infrastructure.
This document specifies the requirements for a Remote Access Infrastructure between a Remote
Access Client and an alarm system at the supervised premises and may be either integrated as part of
the ATS or a separate infrastructure. In either case, the requirements of this European technical
specification should apply.
This document does not cover the provision of functions and features on the alarm system.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments)
applies.
EN 50136-1:2012, Alarm systems – Alarm transmission systems and equipment –
Part 1: General requirements for alarm transmission systems
———————
As impacted by EN 50136-1:2012/A1:2018.
3 Terms, definitions and abbreviations
3.1 Terms and definitions
Error! Bookmark
For the purposes of this document, the terms and definitions given in EN 50136-1:2012
not defined.
and the following apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https://www.iso.org/obp
— IEC Electropedia: available at https://www.electropedia.org/
3.1.1
connection
communication link between parts of the RAI
3.1.2
remote access
provision of access for a remote user or third-party systems to an alarm system installed at the
supervised premises to perform authorized activities remotely, for example remote servicing, remote
support, remote operations or other functions
3.1.3
Remote Access Client
logical function used to gain remote access to functions of one or more alarm systems
Note 1 to entry: In this document the Remote Access Client is considered a function rather than a physical
device.
3.1.4
Remote Access Endpoint
logical function that manages remote access to functions of one or more AS
Note 1 to entry: In this document RAE has to be interpreted as functions and not as equipment.
3.1.5
Remote Access Infrastructure
system incorporating the logical functions of the RAE, RAS and RAC
3.1.6
Remote Access Infrastructure Service Provider
entity responsible for the design, operation and maintenance of the RAI
3.1.7
Remote Access Server
logical functions used to manage multiple remote connections of multiple alarm systems and users
3.1.8
remote user
person using the RAI via the RAC to remotely access one or more alarm systems
Note 1 to entry: The remote user is not necessarily the same user as the AS user
3.1.9
session
temporary and interactive information interchange between a user and an AS or between third-party
systems and an AS
3.1.10
third-party system
system or application communicating with the alarm system via the RAI that is not produced by the
RAISP
EXAMPLES Building Management System (BMS), Automated remote servicing or other security systems.
3.2 Abbreviations
For the purposes of this document, the following abbreviations apply:
RAE Remote Access End point
RAS Remote Access Server
RAI Remote Access Infrastructure
RAISP Remote Access Infrastructure Service Provider
RAC Remote Access Client
4 General requirements
4.1 Additional application
RAI shared with other applications shall be arranged such that operation and maintenance does not
prevent the RAI from meeting the requirements of this document.
4.2 Logical structure
The RAI hosts 3 functionalities: the RAE, the RAS and the RAC.
Remote access infrastructure logical diagram:
Figure 1 — Remote access infrastructure logical diagram
The RAI shall be designed in such a way that it only allows connections between RAE and RAS on
one end, and connections between RAS and RAC on the other end.
The connection between the RAC and the RAE shall only be via the RAS.
It shall not be permitted to establish a direct connection between RAC and RAE.
5 Information security
5.1 General
All information stored and transferred within the RAI shall be secure. This section describes minimum
requirements to achieve information security of the RAI.
The RAISP shall apply security measures to protect the RAI and its components against malicious
attacks and inadvertent influences. The RAISP shall describe these security measures in their
technical documentation.
NOTE Technical documentation does not need to include any information that the RAISP deems to be
confidential.
All information security requirements listed in this section apply to communications between RAE and
RAS, and between RAS and RAC.
The RAISP may delegate some responsibility through contracts with ATSPs, MARCs, transmission
network operators etc. but retains overall responsibility.
5.2 Integrity and confidentiality
Data integrity shall be achieved for all sessions using hashing or digital signatures that meet the
requirements of EN 50136-1:2012, 6.8.1.
All sessions shall be encrypted to achieve confidentiality. The same requirements for encryption as in
EN 50136-1:2012, 6.8.1 apply.
NOTE Compliancy with this requirement can be achieved with the latest published TLS version.
5.3 Authentication
5.3.1 Connection authentication
Means shall be provided to authenticate RAE, RAS and RAC.
The RAS shall only allow connections from authenticated RAE and RAC. The RAISP shall specify how
authentication is achieved and how the management of those authenticated functions are achieved.
5.3.2 Session authentication for Remote users
Means shall be provided to restrict remote access to the RAS to uniquely identified and validated
remote user accounts by requiring the remote user to prov
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